Über Bigin by Zoho CRM

Bigin hilft kleinen Unternehmen, sich von der Tabellenkalkulation zu lösen und mit einer CRM-Lösung zu starten, die auf ihre Bedürfnisse zugeschnitten ist.

Erfahre mehr über Bigin by Zoho CRM

Vorteile:

The product is very easy to use. Furhthemore a very effective presales assistance is provided.

Nachteile:

It broke down several times. However, it finally worked.

Bewertungen zu Bigin by Zoho CRM

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

8,7/10

Bigin by Zoho CRM hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 102 Nutzerbewertungen auf Capterra.

Hast du Bigin by Zoho CRM bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (102)

Jose Eduardo
Jose Eduardo
Ingeniero in Ecuador
Verifizierter Nutzer auf LinkedIn
Geschäftsbedarf & -einrichtung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Zoho Bigin CRM para empresas pequeñas y emprendedores

5,0 vor 2 Monaten

Kommentare: Excelente

Vorteile:

El precio y las funcionalidades que tiene la herramienta

Nachteile:

Que carezca de de la herramienta de geolocalización y la integración con Whatsapp

In Betracht gezogene Alternativen: Zoho CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Por el precio y la facilidad de uso y parametrización

Branden
President in USA
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great beginner CRM

5,0 vor 2 Monaten Neu

Kommentare: Overall I have been very satisfied. There are a couple of key features that are needed to make this a true small business CRM solution but what is there works very well.

Vorteile:

I like the simplicity and ease of use. Its email and automation features also give it a huge edge over other CRM platforms.

Nachteile:

I really dislike the fact that there is no dedicated leads page. It makes it very difficult to differentiate between leads and normal contacts. It would also be great to see a phone calling automation added at some point.

In Betracht gezogene Alternativen: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: The cost compared to the features you get. The value of Bigin is much higher than that of the other options.

Natesh
Partner in Vereinigte Arabische Emirate
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Bad experience with Bigin

1,0 vor 2 Jahren

Kommentare: It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

Vorteile:

Integration with GSuite Tasks / Calendar

Nachteile:

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

In Betracht gezogene Alternativen: HubSpot CRM

Warum Bigin by Zoho CRM gewählt wurde: To ensure zoho books integration should work and felt natural extension

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension

Antwort von Zoho CRM

letztes Jahr

Hello Natesh! Thank you for taking your time to share your feedback. We're happy to let you know that Bigin's native integration with Zoho Books is ready and is live as part of our Early access program. We really hope that you find this useful. As always, you can reach out to us anytime if there's anything else that you need to help with. Thank you!

Ramanathan
Ramanathan
Founder & CEO in Indien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesone experience with Bigin CRM by Zoho

5,0 vor 4 Monaten

Kommentare: Awesome experience with Bigin CRM. Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.

Vorteile:

The deal pipeline feature is the best of all. Deal management is very essential for keeping an eagle eye on all the accounts so that we can maximize our sales closings month after month, so that no sales slips through the cracks. Kudos to Zoho.

Nachteile:

Not much cons at these price points. Probably more number of pipelines in the pricing plans would have been a great sweetener.

In Betracht gezogene Alternativen: Pipedrive

Warum Bigin by Zoho CRM gewählt wurde: Bigin CRM provides Better Value for money. More features packed inside reasonable prices.

Zuvor genutzte Software: Pipedrive

Gründe für den Wechsel zu Bigin by Zoho CRM: Great Value for money provided by Bigin CRM.

Arowolo Daniel
Arowolo Daniel
FOUNDER/CEO in Nigeria
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The most simplest and easiest CRM system for small business

4,0 letzten Monat Neu

Vorteile:

The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.

Nachteile:

the pricing structure is a bit more expensive for the targeted users since its focus to small business owners

In Betracht gezogene Alternativen: Insightly und Freshsales

Andy
Owner in USA
Personalwesen, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Bigin- no small CRM

5,0 letzten Monat Neu

Kommentare: LOVE LOVE LOVE the impact it is having on my business. We went from being 'sticky notes and spreadsheets' to an all in one robust platform literally overnight. And once we started using both the web version and the app- things are not falling through the cracks like they were at one point.

Vorteile:

This product is extremely easy to use!! The out of the gate functionality is very intuitive to use and begin leveraging.

Nachteile:

The only thing is to have a feature that lets you 'test' the functionality in a 'sandbox' before just jumping in with clients. We created a work around the just add our team as 'clients' and see how the functionality works before subjecting clients to 'learn as we go'.

Digvijay Pratap
Sales Head in Indien
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Happy with the Bigin.

5,0 letzten Monat Neu

Kommentare: I am quite satisfied till now.

Vorteile:

Ease of Use. Systematic Tracking of Leads

Nachteile:

You can make it much better from the UI front.

In Betracht gezogene Alternativen: Freshsales

Gründe für den Wechsel zu Bigin by Zoho CRM: Ease of use. Affordability

Gheorghe
Gheorghe
Managing partner in Rumänien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Usability

5,0 vor 3 Wochen Neu

Kommentare: it is very easy to use and useful for controlling the workflow for sale.

Vorteile:

Simplicity, usability, user interface friendly.

Nachteile:

Integration are not fully under admin control to reset it.

ALi
Partner in Indonesien
Geschäftsbedarf & -einrichtung, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Easy use & User Friendly

5,0 vor 3 Wochen Neu

Kommentare: usefull and very user friendly experience

Vorteile:

This App very usefull for small industry that make CRM Management, Positioning each module is very simple and easy to use. our company team marketing is very like .

Nachteile:

i think no difficult for use this app, this app is very easy use for any team from beginner until manager

Péter
Owner in Slowakei
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

The right CRM for us

5,0 vor 2 Monaten Neu

Kommentare: I was looking for a CRM that was easy to use, easy to customize and still had everything we needed for our business.
It's even more customisable thanks to its Zapier and API integration. I personally recommend it.

Vorteile:

Zapier, API Integration Customisability Price Easy to use Automation capabilities

Nachteile:

Lack of more complex automation options

Arlène
Health Care Consultant in Schweiz
Gesundheit, Wellness & Fitness, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

If you "live" inside your sales pipeline, this CRM tool is for you

4,0 vor 12 Monaten

Kommentare: For the most part, I have had a good experience with Bigin

Vorteile:

The first time I came across Bigin, I wondered why a company would have two CRM tools (Zoho also has Zoho CRM)... but then I understood: Bigin focuses on the pipeline aspect of a CRM. The one thing that stroke me the most at first was the fact that Bigin was really a mobile-focused CRM. Pipelines, workflows (another name for automations in Bigin), and activity management are powerful, but I think that it is really in its mobile-first approach that Bigin shines. Its Signals are the perfect way to make sure you never forget to do something, and if you are an Apple user, you can even write or use a pencil on your iPad. Something I really enjoy is the ability to create widget to add to my smartphone homepage. This is great because I can easily get an overview of different things – e.g. tasks I need to carry out, upcoming appointments for the week – without having to be in front of my computer or without having to log into the Bigin mobile app. A simple swipe from my phone's home screen and I can see all of that.

Nachteile:

Depending on what you would like a CRM tool to do for you, you may find that Bigin is lacking some things... For me, the main con is the fact that the premium plan has a limit of 50,000 contacts/record (though it is true that you can add more by paying)

Stefano
Sales Agent in Italien
Textilien, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

CRM completo a basso prezzo

5,0 vor 7 Monaten

Kommentare: Dopo aver caricato i database ho iniziato ad usarlo e mi sono trovato bene per la semplicità d'uso e la completezza delle opzioni.

Vorteile:

E' un CRM completo per la gestione dei contatti e tracciare le comunicazioni con i clienti. Per mettere di conservare tutte le comunicazioni avute, e a differenza di altri, c'è anche la versione gratuita.

Nachteile:

Sicuramente il costo contenuto e il fatto di essere completo nella gestione delle comunicazioni è stato determinante nella scelta.

In Betracht gezogene Alternativen: Capsule und FreshBooks

Warum Bigin by Zoho CRM gewählt wurde: Perchè cercavo un prodotto più completo , esempio gestione dei prodotti.

Zuvor genutzte Software: amoCRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Per la convenienza economica, la semplicità di utilizzo e la completezza.

Irving
General Manager in Mexiko
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A basic , entry-level CRM

5,0 vor 2 Jahren

Kommentare: We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.

Vorteile:

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

Nachteile:

Limited number of custom fields, no email templates and difficult to create email templates on my own.

In Betracht gezogene Alternativen: Zoho CRM

Warum Bigin by Zoho CRM gewählt wurde: Cleaner interface, best price

Zuvor genutzte Software: Vtiger CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: mainly price, but it has a lot of functionality. It will also be easy to migrate to Zoho CRM, when the situation allows for it.

Verifizierter Rezensent
Owner in Deutschland
Verifizierter Nutzer auf LinkedIn
Landwirtschaft, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

Nice CRM for Small Companies and StartUps

4,0 vor 9 Monaten

Vorteile:

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month. Actually I'm just testing around, but it feels nice :-)

Nachteile:

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

In Betracht gezogene Alternativen: Agile CRM und HubSpot CRM

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: It was easier to set up and get it run. Also the pricing model seems to be very interesting.

Verifizierter Rezensent
Full Time Translator in Algerien
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A good CRM for small businesses

4,0 vor 11 Monaten

Kommentare: I used the software for a group of my clients. They were all a small businesses owner. It takes no time to setup and learn how it works. And their saying «a big CRM doesn't mean big results» is totally right.

Vorteile:

The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.

Nachteile:

I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.

In Betracht gezogene Alternativen: Copper

Warum Bigin by Zoho CRM gewählt wurde: Clients request

Zuvor genutzte Software: GoldMine Premium Edition und Pipedrive

DeRoy
Managing Partner in USA
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

BEST Small Business CRM

5,0 vor 5 Monaten

Kommentare: Very easy to use on a daily basis. Love it.

Vorteile:

The ease of use, scalability for a small business, as well as easy work flow.

Nachteile:

I'm not expecting a lot of automation with the cost of this CRM. So no disappointments.

In Betracht gezogene Alternativen: Freshsales und Zendesk

Warum Bigin by Zoho CRM gewählt wurde: The workflow and seamless design.

Zuvor genutzte Software: Nutshell und HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Cost and same features for what I needed.

Manivarman
Manivarman
Customer Success Manager in Indien
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simple Things reach great lengths

5,0 vor 2 Jahren

Kommentare: It has been an awesome experience with the product as well as the support.

Vorteile:

Simple easy to use UI. Navigation is awesome. Straight up pipeline focused with necessary workflows automation

Nachteile:

Contact to account look up is available the vice versa isnt there hence there is difficulty while selecting a contact during deal creation

In Betracht gezogene Alternativen: Freshsales

Zuvor genutzte Software: Freshsales

Madhan
CEO in Indien
Chemikalien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Low Cost CRM

4,0 vor 6 Monaten

Kommentare: low-cost CRM with required options

Vorteile:

I like the interface and very simple not too many options to distract the user very good tool for small business owners to increase productivity

Nachteile:

hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person

Carleen
Founder/Owner in Kanada
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great for small business

4,0 letztes Jahr

Kommentare: Easy to set up and learn how to use If you are new to CRM and need one, this is a great starting point, and you can add features you need as you grow.

Vorteile:

Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.

Nachteile:

Would be great if the tasks sent reminders for the day they were due rather than on the day they are set.

In Betracht gezogene Alternativen: Less Annoying CRM und Keap

Gründe für den Wechsel zu Bigin by Zoho CRM: Bigin had the features I needed (e-mail templates) at the price point I needed them. Others, the feature I wanted was at a higher price point AND came with all kinds of features I didn't need, but would have to learn to get the most out of the 1 feature I did.

Luyolo Leroy
Business Development Consultant in Südafrika
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

CRM Experience using Zoho Bigin

5,0 vor 8 Monaten

Kommentare: Client activity is consistent and I don't forget deals

Vorteile:

The Deal stages and Dashboard features are what I use the most. I am able to keep track of my progress and set activities for myself.

Nachteile:

Probability feature for each deal stage would be helpful to estimate what I could close off with on the month

Arman
Arman
Marketing in Indien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Simple to use, Easy to set up and Everything an SME needs

5,0 vor 3 Monaten

Vorteile:

I'm absolutely in love with Zoho Bigin. I was looking for a tool to manage the sales team in our small business but there wasn't any simple tool to help an SME in managing their team, every other tool was complicated. They are simple to use, easy to set up and have everything you need.

Nachteile:

I am unable to edit the last name on the CRM under contacts, some fields are uneditable and I wish they work on giving an option to edit.

In Betracht gezogene Alternativen: Zoho CRM, Freshdesk und HubSpot CRM

Vishal
Head Of Sales in Indien
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The Value for money CRM

5,0 vor 2 Jahren

Kommentare: Brilliant.

Vorteile:

The pricing , perfect CRM for startups and small teams

Nachteile:

It serves my purpose for now. Nothing negative to say

In Betracht gezogene Alternativen: Zoho CRM und Pipedrive

Warum Bigin by Zoho CRM gewählt wurde: Price and our requirements were limited

Zuvor genutzte Software: Freshsales

Gründe für den Wechsel zu Bigin by Zoho CRM: Value for money .

Stanley
Lead Data Scientist in El Salvador
Immobilien, 11-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Zoho Bigin CRM Review

5,0 vor 5 Monaten

Kommentare: I think Zoho CRM solves my business problems, specifically the facility to add a new client and keep track of it.

Vorteile:

It's really easy to use because of its interface and the position of each feature. It's very intuitive, even if someone hasn't previously used another CRM.

Nachteile:

There are some features for a client that cannot be removed, or they're by default, so it's difficult to be hiding each of them.

In Betracht gezogene Alternativen: Zoho CRM und HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: The price

saksham
manager in Indien
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

zoho bigin review

5,0 vor 6 Monaten

Kommentare: overall experienece is good enough to keep the records and experience

Vorteile:

ease of use for new learners and keeping follow up instead of complicated softwares

Nachteile:

importing and product creation is some what least preferable because it does have mendatort field doesnt required in our insudtry

Kody
Program Manager in USA
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The perfect CRM when you're too big for a spreadsheet and don't need one of the behemoths!

5,0 letztes Jahr

Kommentare: I loved having the full featured free trial to completely test things out before making a purchase. It made it easy to dive in and get started instead of sitting through sales calls hoping to get the information we needed to make a purchasing decision. Setup was intuitive and the customization was easy to use to make Bigin exactly what we needed. I would recommend Bigin to anyone who needs a starter CRM.

Vorteile:

Super intuitive to use Excellent pricing Lots of customization options Easy API

Nachteile:

Needs more integrations with other tools

In Betracht gezogene Alternativen: Zoho CRM, monday.com und HubSpot CRM