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Bigin by Zoho CRM Erfahrungen

Über Bigin by Zoho CRM

Bigin hilft kleinen Unternehmen, sich von der Tabellenkalkulation zu lösen und mit einer CRM-Lösung zu starten, die auf ihre Bedürfnisse zugeschnitten ist.

Erfahre mehr über Bigin by Zoho CRM

Vorteile:

The product is very easy to use. Furhthemore a very effective presales assistance is provided.

Nachteile:

It broke down several times. However, it finally worked.

Bewertungen zu Bigin by Zoho CRM

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

8,8/10

Bigin by Zoho CRM hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 342 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (342)

Nico
ceo in Österreich
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Klare Empfehlung!

5,0 vor 4 Monaten

Vorteile:

Kann ich jedem Unternehmen empfehlen, dass nicht 100e Euros ausgeben möchte und ein einfaches CRM und Vetriebsline wünscht! Auch der Support funktioniert wunderbar!

Nachteile:

Ich konnte bis jetzt keine negativen Punkte finden!

Michael
CEO in Dänemark
Elektrische/elektronische Fertigung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Ist sein Geld Wert.

5,0 vor 2 Monaten Neu

Kommentare: Viel Leistung für kleines Geld.

Vorteile:

Kanban Board und Import von Kontakten direkt möglich

Nachteile:

Email Integration ist etwas kompliziert.

Radoslav
Radoslav
Managing Director in Nordmazedonien
Verifizierter Nutzer auf LinkedIn
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy and Powerful

5,0 letzten Monat Neu

Kommentare: It is an extremely satisfying experience.

Vorteile:

Excellent features that are more than necessary for every SME. It has more than I imagined and I am now implementing new processes based on the capabilities. I am trying to master the automation in order to make it even more powerful and useful. The ease of use is just amazing!

Nachteile:

Microsoft Office integration could be improved.

In Betracht gezogene Alternativen: Insightly

Warum Bigin by Zoho CRM gewählt wurde: It was too complicated for me and my team and did not increase productivity.

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Leaner, faster and more templates to follow different processes.

Rick
President in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product with easy to use features

4,0 vor 3 Wochen Neu

Kommentare: It was positive overall, but mostly to a really good product which seems basic but has plenty of feature to start with.

Vorteile:

Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.

Nachteile:

Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty

Max
owner in Ecuador
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

They need to remove the ajax query function from the search bar and the search article bar

3,0 vor 2 Monaten Neu

Kommentare: great

Vorteile:

pretty much all you need on a crm.

Nachteile:

Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a search the sad part is this search bar function fails more than often to the extent I have to delete and start over or even as bad as refreshing the screen. I never put reviews but i will appreciate the team looking into this or at least having a button to switch from ajax to normal opening another window to load data.

sanchee
Owner in Australien
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

CRM for statups

5,0 letzten Monat Neu

Kommentare: It's got us from an excel spreadsheet to an actual CRM with sales pipeline.

Vorteile:

The main pros were it's easy to set up and import data and there's enough features to keep us running. When we need to expand there's not a bit drama as we'll move into zoho.

Nachteile:

Contacts are mapped based on entities/companies so we had to adjust our import process but it wasn't a big deal

In Betracht gezogene Alternativen: Brevo, Salesforce Sales Cloud und HubSpot CRM

Warum Bigin by Zoho CRM gewählt wurde: We needed an application for pre-launch phase and beyond

Zuvor genutzte Software: Microsoft Excel

Gründe für den Wechsel zu Bigin by Zoho CRM: Price and ease of importing data

Charlie
Charlie
Managing Director in USA
Verifizierter Nutzer auf LinkedIn
Biotechnologie, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great CRM at a low price with high-end features

5,0 vor 3 Wochen Neu

Kommentare: It works and is easy to use. I highly recommend this CRM especially if $$$ are tight.

Vorteile:

The fact that even at a high price the platform has features that usually come with a much higher price.

Nachteile:

I can't think of anything at this time, but no CRM is perfect and different CRMs fit different people.

Sahil
Sahil
CEO in Indien
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

BEST CRM EVER

5,0 vor 3 Wochen Neu

Kommentare: Excellent Experience, Extremely Easy To Use

Vorteile:

PIPELINE MANAGEMENT Whatsapp Connection GMAIL CONNECTION

Nachteile:

BULK Whatsapp Function Not Available, Zoho Social Should Also Be Available

In Betracht gezogene Alternativen: Pipedrive

Zuvor genutzte Software: Zoho CRM und Pipedrive

Maksymilian
Co-owner in Polen
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best CRM for small businesses.

5,0 vor 2 Monaten Neu

Vorteile:

Zoho Bigin is a straightforward, cost-effective, and user-friendly CRM tailored for small enterprises. The interface is sleek and uncluttered, which I adore. It provides all the vital CRM functionalities required by small businesses, such as managing contacts, leads, and deals. Moreover, Zoho Bigin effortlessly syncs with other Zoho offerings.

Nachteile:

What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who didn't.

Chris
CEO in Australien
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent System and Great Value for Money

5,0 letzten Monat Neu

Vorteile:

Pipeline nature of deal tracking is intuitive. It has the functionality that the majority of businesses would need and nothing else.

Nachteile:

No two-way sync with Google Calendar as yet.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Schreiben & Editieren, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

An assurance beginning

5,0 vor 4 Wochen Neu

Vorteile:

With such incredible features, Zoho Bigin is just amazing. It has no flaws and is flawless. Its usefulness completely astounds me. I am even more thrilled that this is an Indian product! One of the greatest CRM apps for small businesses is this one. I've been experimenting with many approaches, like using Google Sheets and other programs, but this one works incredibly well.

Nachteile:

When compared to other SaaS products, it has a little rougher overall UX/UI, and regrettably, in order to interface with email, it needs full access to your Gmail account. I've been unable to utilize the email integration because of this.

Stefano
Freelance in Italien
Grafikdesign, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Outstanding CRM for beginners, freelances and small agencies

4,0 vor 2 Wochen Neu

Kommentare: My experience with Bigin has been helpful and enjoyable; it has assisted me in organizing my workflow and keeping track of results. It has made me more efficient

Vorteile:

Bigin is clear and easy to use and implement into the workflow, with many integrations that encourage frequent usage. Customer support is readily available and ready to assist

Nachteile:

It's designed for freelancers and small agencies, so it lacks small features like a time tracker. Nothing serious

Stephanie
Founder in Australien
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Bigin is the business - brilliant CRM for small businesses

5,0 vor 5 Monaten

Kommentare: Bigin by ZOHO CRM is absolutely fantastic! I love everything about it. I've tried lots of other tools and not been sold. This one is the best by miles - and the most affordable!!!

Vorteile:

Bigin is very easy to use, and others also pick it up quickly. The best part is customising fields for all modules - super quick and easy to do and can be done on the fly. The Gmail add-on is also excellent, and seamless, as is the use of IMAP emails. Brilliant tool.

Nachteile:

Not any con's I can think of, other than the email templates bit wasn't as intuitive as the rest. I worked it out, but that was the only thing that had me a tad puzzled for a while. Very minor detail.

In Betracht gezogene Alternativen: Airtable und HubSpot CRM

Warum Bigin by Zoho CRM gewählt wurde: HubSpot is very complicated when it comes to customising fields and processes. I was really invested in making it work, watched tutorials etc, but I gave up this month and I just wish I had checked out Bigin years ago!!!

Zuvor genutzte Software: HubSpot Sales Hub

Gründe für den Wechsel zu Bigin by Zoho CRM: Price, and trial - product sold itself.

Rohit
Growth lead in Indien
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

the best crm for startup's!

5,0 vor 5 Monaten

Kommentare: So far I and my team have become very comfortable with bigin.

Vorteile:

I have been using Zoho for 15 days and can claim it is the most user-friendly CRM/ sales management tool for startups, with a lot of productivity features like I-MAP for emails, and great templates. If I had a query in the first few days the team is very responsive and proactive in supporting you. Highly recommended product for sales teams.

Nachteile:

It would be nice if onboarding can be done in the trial perios.

In Betracht gezogene Alternativen: Zoho CRM Plus

Warum Bigin by Zoho CRM gewählt wurde: Managing sales data and keeping a track in excel had become overwhelming.

Zuvor genutzte Software: Microsoft Excel

Gründe für den Wechsel zu Bigin by Zoho CRM: Begin is the best sales suite for startups in the term of the right functionality ad pricing.

Charles
Owner in Brasilien
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Bigin CRM is perfect for our Small Business

5,0 letztes Jahr

Vorteile:

The Sales Pipeline is very intuitive and simple. We always pull up the Bigin Sales Pipeline on our weekly sales call as the team discusses current sales opportunities.

Nachteile:

Little tricky to find things sometimes. For example, today I tried to figure out how to merge multiple contacts into one contact to eliminate duplicates. Was pretty intuitive in ZoHo CRM, but not as easy to do in Bigin.

Vivek
CEO in Indien
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Excellent Small Business CRM. Highly Recommended

5,0 vor 4 Monaten

Kommentare: It is working great for my business. Sales funnel automation is going great.

Vorteile:

Easy to use, easy to implement, great lead & contact management.

Nachteile:

Would like to see reduced limitations on records. They are charging for each attribute, like, records, workflows, templates etc.

In Betracht gezogene Alternativen: Zoho CRM

Warum Bigin by Zoho CRM gewählt wurde: HubSpot free version have lot of limitations.

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Inexpensive, easy to use and multiple integrations.

Eduardo
Media Buyer in Brasilien
Marketing & Werbung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

CRM that delivers a lot for a fair price

5,0 vor 8 Monaten

Kommentare: Briefly my total experience was great. In 3 months I tested at least CRM's for my company, which is small and Bigin was the most assertive of all. It helped me a lot the days I used it, and I intend to continue using it.

Vorteile:

What I liked the most were the automations. They critically optimize my time and help me control my funnels of different prospecting strands.

Nachteile:

I think the only two issues I miss the most are more integrations to the CRM and the slightly more laborious way of exporting lists to the system. Nothing too complicated either, but it makes a slight difference.

Mili
Consultant in Indien
Unternehmensberatung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

A easy to adopt CRM for small business

5,0 vor 11 Monaten

Kommentare: A sound quality cloud-based software with the flexibility and the most attractive is its pricing.

Vorteile:

It's inexpensive and easy to use and a good buy for first-time users and non-technical companies.

Nachteile:

The number of pipelines, inbuilt workflows are limited.

In Betracht gezogene Alternativen: Zoho CRM

Warum Bigin by Zoho CRM gewählt wurde: Costly for Indian market.

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: As first time user it is good choice to start.

Tarun
Director in Indien
Bankwesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best CRM for MSME and Startups.

5,0 letztes Jahr

Kommentare: I have been using Bigin since year along with all my Employees and Business Consultants in India, i am highly Impressed with the User experience.

Vorteile:

I being the director of a financial Institution, highly recommend Bigin Zoho CRM for all startups and SMES, it gives you ease of your data and sales pipeline management.

Nachteile:

Nothing as such i can say i did not like.

In Betracht gezogene Alternativen: Bitrix24

Gründe für den Wechsel zu Bigin by Zoho CRM: The cost effective and great user experience.

Allan
CEO in Mexiko
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best CRM Option for micro or Small Business

5,0 vor 10 Monaten

Kommentare: I have added a sales workflow that allows me to see where all of my prospects are, and I can schedule all my activities so I can keep my prospects moving through my funnel. Additionally, I have set up a dashboard with all the relevant data that I need to keep my business going.

Vorteile:

The product is very easy to set up, you can have multiple configurable workflows, up to 10 new custom fields for each object, and an easy-to-configure dashboard.

Nachteile:

My only observation is that this product is excellent for small businesses or individual projects. If you are looking to improve your CRM experience or add more value to your current strategy there are other CRMs that are more powerful

In Betracht gezogene Alternativen: Hootsuite

Gründe für den Wechsel zu Bigin by Zoho CRM: less configurable options, best product for a small business like mine,

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Extremely satisfied with Bigin for small business use

5,0 vor 10 Monaten

Kommentare: Very satisfied.

Vorteile:

The integration was super easy and self-explanatory. Bigin works well with our accounting and marketing systems and there are no data silos.

Nachteile:

The data synchronization with Zoho Books sometimes stops working.

In Betracht gezogene Alternativen: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Ease of use, integration with the other applications in the Zoho suite, and affordable price.

Carleen
Founder/Owner in Kanada
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great for small business

4,0 vor 3 Jahren

Kommentare: Easy to set up and learn how to use If you are new to CRM and need one, this is a great starting point, and you can add features you need as you grow.

Vorteile:

Love that I can customize workflows, and store e-mail templates to reduce the time cost of doing everyday things with more precision.

Nachteile:

Would be great if the tasks sent reminders for the day they were due rather than on the day they are set.

In Betracht gezogene Alternativen: Less Annoying CRM und Keap

Gründe für den Wechsel zu Bigin by Zoho CRM: Bigin had the features I needed (e-mail templates) at the price point I needed them. Others, the feature I wanted was at a higher price point AND came with all kinds of features I didn't need, but would have to learn to get the most out of the 1 feature I did.

DeRoy
Managing Partner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

BEST Small Business CRM

5,0 vor 2 Jahren

Kommentare: Very easy to use on a daily basis. Love it.

Vorteile:

The ease of use, scalability for a small business, as well as easy work flow.

Nachteile:

I'm not expecting a lot of automation with the cost of this CRM. So no disappointments.

In Betracht gezogene Alternativen: Freshsales und Zendesk Suite

Warum Bigin by Zoho CRM gewählt wurde: The workflow and seamless design.

Zuvor genutzte Software: Nutshell und HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Cost and same features for what I needed.

Arowolo Daniel
Arowolo Daniel
FOUNDER/CEO in Nigeria
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The most simplest and easiest CRM system for small business

4,0 letztes Jahr

Vorteile:

The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.

Nachteile:

the pricing structure is a bit more expensive for the targeted users since its focus to small business owners

In Betracht gezogene Alternativen: Insightly und Freshsales

Fil
MD in UK
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Bigin by Zoho - a review

4,0 vor 6 Monaten

Kommentare: Overall, Bigin CRM by Zoho is a promising solution that does not compromise on features despite its focus on small-scale operations. It's a highly recommended tool for businesses seeking a cost-effective and comprehensive CRM system.

Vorteile:

The interface is clean, intuitive, and user-friendly, making it easy to navigate. It has a quick learning curve and you can have it up and running efficiently in no time. Zoho's attention to user experience here is commendable.

Nachteile:

some issues with email syncing and no dedicated lead management page to be able to prioritise