Bigin by Zoho CRM Erfahrungen

Effizientes CRM Tool ohne unnötigen Balast

Vorteile:

Ein großer Vorteil von Bigin ist seine Fähigkeit, die Zusammenarbeit im Team zu fördern. Jedes Teammitglied kann sofort sehen, wer mit wem in Kontakt steht und wie der aktuelle Stand des Akquisitionsprozesses ist. Bigin hat eine benutzerfreundliche Oberfläche, die auf Schnelligkeit und Effizienz ausgelegt ist. Obwohl es bei neuen Tools immer eine gewisse Lernkurve gibt, wird man mit Bigin schnell produktiv, so dass es sowohl für technisch versierte Benutzer von CRM-Systemen als auch für Neulinge zugänglich ist.

Nachteile:

Die Reporting- und Analysewerkzeuge von Bigin bieten grundlegende Funktionen für die Datenanalyse, könnten jedoch für Unternehmen, die eine umfassendere Analyse benötigen, weiterentwickelt werden. Bigin zeichnet sich durch eine schlankere Funktionsausstattung aus, was bedeutet, dass die Anpassungsmöglichkeiten im Vergleich zu anderen CRM-Tools etwas begrenzter sind.

In Betracht gezogene Alternativen: monday CRM, Airtable und HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Bigin bot für unseren Anwendungsfall die beste Lösung zur Verwaltung unserer Akquisitions-Pipeline. Es ist leistungsstark genug, um teamweite Kontakte und Workflow-Management zu ermöglichen, dabei jedoch schlank und ohne den überflüssigen Ballast, den viele größere CRM-Tools oft mitbringen und der häufig nicht benötigt wird.

Klare Empfehlung!

Vorteile:

Kann ich jedem Unternehmen empfehlen, dass nicht 100e Euros ausgeben möchte und ein einfaches CRM und Vetriebsline wünscht! Auch der Support funktioniert wunderbar!

Nachteile:

Ich konnte bis jetzt keine negativen Punkte finden!

alles so wie gewünscht

Vorteile:

Wir fanden ein kleines, günstiges CRM, welches unseren Ansprüchen genügt

Nachteile:

Das es so einfach zu bedienen ist hat uns gefallen

Ist sein Geld Wert.

Kommentare: Viel Leistung für kleines Geld.

Vorteile:

Kanban Board und Import von Kontakten direkt möglich

Nachteile:

Email Integration ist etwas kompliziert.

Das smarte CRM-System

Kommentare: Sehr durchdachtes, smartes System, welches dennoch professionell wirkt.

Vorteile:

Bigin by Zoho CRM ist als Basisangebot für Startups und kleine Firmen optimiert und bewegt sich dennoch innerhalb der ZOHO-Produktfamilie.

Nachteile:

Bis jetzt ist mir noch nichts Negatives aufgefallen.

Great Value for Money for SME's

Kommentare: Very good. I started using it while working on another project for another client

Vorteile:

Hard to beat for the price. I am moving over from hubspot after years of happily using their excellent free service. When I looked at upgrading Hubspot, i found that the USD100 p/m price they charge is the same as 1 YEAR of Bigin. for a Solopreneur like me, I need to save money & streamline my workflows wherever I can, so this just makes sense for me.

Nachteile:

User interface could be nicer - green is a funny colour to use for business

In Betracht gezogene Alternativen: Dynamics 365, Hootsuite und HubSpot Sales Hub

Warum Bigin by Zoho CRM gewählt wurde: When I looked at upgrading Hubspot, i found that the USD100 p/m price Hubspot charge is the same as 1 YEAR of Bigin. For a Solopreneur like me, I need to save money & streamline my workflows wherever I can, so this just makes sense for me.

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Price

Great for small businesses

Vorteile:

Bigin is easy to use and pretty user-friendly while still providing a lot of the needs that most companies will be looking for in a CRM. It gives you the ability to set up multiple funnels so your team can handle the job no matter what department they're in or what product/service you sell.

Nachteile:

Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than their templates.

In Betracht gezogene Alternativen: Zoho CRM

Warum Bigin by Zoho CRM gewählt wurde: Our work requires we adhere to HIPAA and the cost to be HIPAA compliant with Hubspot was very high.

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: We're a smaller company, so we didn't need the extensive capabilities of a large CRM.

I really want to love it.

Kommentare: Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.

Vorteile:

There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.

Nachteile:

There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.

Enhancing Business Efficiency with Bigin by Zoho CRM and Wix Integration

Kommentare: Firstly, the user interface is incredibly intuitive. I was able to get started with minimal setup time and training. The pipeline management features are fantastic, allowing me to easily track the progress of my deals and stay organized. The customization options are also impressive, enabling me to tailor the CRM to fit my specific business needs perfectly.

Vorteile:

I recently started using Bigin CRM, and I have to say, it has completely transformed the way I manage my customer relationships and sales processes. As a small business owner, finding a CRM that is both powerful and easy to use has been a challenge, but Bigin CRM has exceeded all my expectations.

Nachteile:

integrations with other tools are generally seamless, there are a few third-party applications that I wish Bigin supported.

In Betracht gezogene Alternativen: LeadSquared

Warum Bigin by Zoho CRM gewählt wurde: HUBSPOT was costly and less efficient. Had less features.

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: One of the standout features for me is the seamless integration with other tools I use daily. Whether it’s syncing with my email, calendar, or other business applications, Bigin CRM ensures that all my data is in one place, making my workflow much more efficient. Customer support has been top-notch as well. Whenever I had questions or needed assistance, the Bigin team was quick to respond and provided thorough, helpful solutions. Overall, Bigin CRM offers exceptional value for its price. It’s a robust, user-friendly solution that has significantly improved my ability to manage customer relationships and drive sales. I highly recommend it to any small business looking for an effective CRM system.

Pleasanty surprised, Loaded features!

Kommentare: I have had a very pleasant experience. Pleasantly surprised at the features available at a very reasonable cost.

Vorteile:

Simplicity and ease of use and features to help a young company manage market outreach very well and track teams across boundaries.

Nachteile:

Nothing so far. I believe the only thing is the billing for US companies is not very intiutive.

In Betracht gezogene Alternativen: Zoho CRM

Warum Bigin by Zoho CRM gewählt wurde: We believe this was more useful and productive to track for our users and reasonably priced.

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Much more value for money and loaded with features that we need at the moment.

As a newbie to CRMs, I was looking for one with just the right fit and finish

Kommentare: I'm just getting started on CRMs – including the exploration I did on other platforms like Nimble, HighLevel, and EngageBay. I’m just looking for the right one with the right feeling that’s going to accelerate my business’s growth. Over time with Bigin (or some other CRM), I’d love to see some automations, tie-ins to appropriate third-party apps, and AI integrations. I need a CRM capable of supporting different workflows – and everything that naturally spills out from that process.

Vorteile:

Bigin seems to have cracked the code for CRM newbies like me. They've done an incredible job of making things remarkably simple on the surface, while clearly having much more to offer within the service. I've spent a lot of time researching CRMs, and Bigin just kept on coming up to the top (especially when I combined features and cost together).

Nachteile:

I was concerned about the possibilities of a constant upsell from Zoho CRM – as Bigin is the baby version of a much bigger platform. Thankfully they haven't experience this in practice. They haven't oversold me, and I'm very appreciative of that. So, in effect, the biggest Con never materialized!

In Betracht gezogene Alternativen: Salesforce Starter, HoneyBook, Zoho CRM, Thryv, Pipedrive, HighLevel, EngageBay CRM und Nimble

Gründe für den Wechsel zu Bigin by Zoho CRM: Ease of use, elegance of design, price point, and quick onboarding.

Looking good out the gate.

Kommentare: I'm still in the early stages of using it, but I'm enjoying it so far, and it was easy to get going without a steep learning curve.

Vorteile:

It is simple, straightforward, to the point, and easy to use. It integrates easily with other Zoho applications. Its also affordable.

Nachteile:

It has limited features compared to other CRMs I've used previously. It has less customization.

In Betracht gezogene Alternativen: monday CRM und ClickUp

Warum Bigin by Zoho CRM gewählt wurde: No reason. wanted to try this product so I can decide whats best for the company.

Zuvor genutzte Software: Zoho CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Better price. low learning curve to begin.

Best CRM for beginners & small business.

Kommentare: Overall its the best CRM to start with. Easy to use, easy to setup and most interactive one.

Vorteile:

Easy to use & set up. You can start using it without any prior training or complex onboarding process.

Nachteile:

Complex dashboard. It could be made more easy to understand and setup. It seems bit complex to me to setup according to my KPI's.

Super easy to use, very powerful.

Kommentare: Easy to implement, easy to use. Good adoption.

Vorteile:

Ease of use. Easy to set up, easy to navigate the apps, both desktop and mobile.

Nachteile:

Lack of reporting module. You can export views, but no real reporting module.

In Betracht gezogene Alternativen: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Price, ease of use. It was easier to set up, and much cheaper for the features it offers.

Easy to use and pocket friendly basic CRM app

Vorteile:

The app UI is very easy to use and user friendly. Hardly takes any time to setup.

Nachteile:

Didn't see any cons so far as its been only a couple of weeks since we have been using the app.

Bigin is the business - brilliant CRM for small businesses

Kommentare: Bigin by ZOHO CRM is absolutely fantastic! I love everything about it. I've tried lots of other tools and not been sold. This one is the best by miles - and the most affordable!!!

Vorteile:

Bigin is very easy to use, and others also pick it up quickly. The best part is customising fields for all modules - super quick and easy to do and can be done on the fly. The Gmail add-on is also excellent, and seamless, as is the use of IMAP emails. Brilliant tool.

Nachteile:

Not any con's I can think of, other than the email templates bit wasn't as intuitive as the rest. I worked it out, but that was the only thing that had me a tad puzzled for a while. Very minor detail.

In Betracht gezogene Alternativen: Airtable und HubSpot CRM

Warum Bigin by Zoho CRM gewählt wurde: HubSpot is very complicated when it comes to customising fields and processes. I was really invested in making it work, watched tutorials etc, but I gave up this month and I just wish I had checked out Bigin years ago!!!

Zuvor genutzte Software: HubSpot Sales Hub

Gründe für den Wechsel zu Bigin by Zoho CRM: Price, and trial - product sold itself.

There is no better CRM program for small businesses

Vorteile:

I've been exploring CRM programs for some time now. As a small business owner, I've checked out popular options like HubSpot, Pipedrive, and Monday. However, I struggled to find one with the best email integration. Then, I came across Bigin. It's more affordable and offers everything a small business requires. Setting up email and WhatsApp integrations was straightforward.

Nachteile:

The developers even made a WhatsApp integration specifically for small businesses. I think soon we'll get access to WhatsApp's marketing and service tools too, which would be fantastic. And if developers add Facebook Meta Business integration, Bigin will cover everything a small business needs.

In Betracht gezogene Alternativen: monday CRM, Trello, Pipedrive und HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: As a small business owner, I've explored CRM options like HubSpot, Pipedrive, and Monday, but struggled with their complex subscription models. Then, I discovered Bigin. It's affordable, integrates well with email and WhatsApp, and fits perfectly into the Zoho ecosystem. The developers even designed a WhatsApp integration tailored for small businesses. If they add Facebook Meta Business integration, Bigin will become the ultimate solution for small businesses.

We've tried others but Bigin by far best for us

Vorteile:

We thought LACRM might be the one as we want simple and easy to use yet customisable enough while not breaking the bank! Honestly nothing ticks as many boxes as bigin... it just nails it

Nachteile:

i'd like more custom fields but happy i can pay slightly more to unlock when it becomes a problem for us

In Betracht gezogene Alternativen: HighLevel

Warum Bigin by Zoho CRM gewählt wurde: task management and automation very weak in LACRM

Zuvor genutzte Software: Less Annoying CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: GHL crm very poor. no way to link contacts - notes are a complete mess, eg all notes merged into one against contact so if you have more than one deal with a contact good luck you will have no chance|!|

Simple but effective

Kommentare: Only positive so far, would definitely recommend

Vorteile:

It offers a great contact management system, import functionality, emailing, integration with Woocommerce

Nachteile:

Nothing so far, but during the trial it would have been helpful to be able to add a second user to work out some of the sharing details

In Betracht gezogene Alternativen: Brevo und HubSpot CRM

Warum Bigin by Zoho CRM gewählt wurde: Although ACT is a very powerful CRM, it offers way more features than required and as a result ends up too expensive.

Zuvor genutzte Software: Act!

Gründe für den Wechsel zu Bigin by Zoho CRM: Easier to use, cheaper, overall more aligned with what our business needs

Bigin CRM is perfect for our Small Business

Vorteile:

The Sales Pipeline is very intuitive and simple. We always pull up the Bigin Sales Pipeline on our weekly sales call as the team discusses current sales opportunities.

Nachteile:

Little tricky to find things sometimes. For example, today I tried to figure out how to merge multiple contacts into one contact to eliminate duplicates. Was pretty intuitive in ZoHo CRM, but not as easy to do in Bigin.

Great product with easy to use features

Kommentare: It was positive overall, but mostly to a really good product which seems basic but has plenty of feature to start with.

Vorteile:

Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.

Nachteile:

Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty

Excellent Small Business CRM. Highly Recommended

Kommentare: It is working great for my business. Sales funnel automation is going great.

Vorteile:

Easy to use, easy to implement, great lead & contact management.

Nachteile:

Would like to see reduced limitations on records. They are charging for each attribute, like, records, workflows, templates etc.

In Betracht gezogene Alternativen: Zoho CRM

Warum Bigin by Zoho CRM gewählt wurde: HubSpot free version have lot of limitations.

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: Inexpensive, easy to use and multiple integrations.

Nice CRM for Small Companies and StartUps

Vorteile:

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month. Actually I'm just testing around, but it feels nice :-)

Nachteile:

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

In Betracht gezogene Alternativen: Agile CRM und HubSpot CRM

Zuvor genutzte Software: HubSpot CRM

Gründe für den Wechsel zu Bigin by Zoho CRM: It was easier to set up and get it run. Also the pricing model seems to be very interesting.

Streamlined Sales Management - Bigin CRM Review

Vorteile:

Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!

Nachteile:

The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.

In Betracht gezogene Alternativen: ActiveCampaign

Gründe für den Wechsel zu Bigin by Zoho CRM: Simplicity: For its user-friendly and intuitive interface, making it easy for users to get started and navigate the platform.Sales Focus: Its primary focus is on sales pipeline management, lead tracking, and contact management.

Easy to run and setup

Kommentare: Is so easy to setup in minutes.

Vorteile:

The most impactful feature is the custom pipelines, stages and activities.

Nachteile:

Forms customization is too basic, We need more customize forms according to our brand, I thin that the form needs to be exported as a html code to make some customizations

In Betracht gezogene Alternativen: Kommo, Pipedrive und HubSpot CRM

Warum Bigin by Zoho CRM gewählt wurde: Freshsales is good but is limited with the pipelines and sometimes is too slow to load

Zuvor genutzte Software: Freshsales

Gründe für den Wechsel zu Bigin by Zoho CRM: Price and ready to use setup.