Über Airmeet

Airmeet ist eine All-in-one-Plattform für Communitys und Organisationen, um interaktive und immersive Events, Meet-ups und Workshops zu veranstalten.

Erfahre mehr über Airmeet

Vorteile:

I found it very easy to use, and I love the networking features: the 1:1 and also the tables.

Nachteile:

Send couple emails and was totally disregarded.

Bewertungen zu Airmeet

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,5/10

Airmeet hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 171 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (171)

Yanick
Yanick
CEO Manager in Kamerun
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

For a quality work...

5,0 vor 2 Monaten Neu

Vorteile:

Airmeet is very easy to use. Its availability in several languages facilitates its integration and flexibility. A wide range of functions is available for an excellent rendering.

Nachteile:

Airmeet is certainly ranked among the best scheduling and event management platforms. I don't find any drawbacks for the moment.

Alfredo
Alfredo
Tutor / Content creator in Mexiko
Verifizierter Nutzer auf LinkedIn
E-Learning, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent virtual meeting platform

5,0 vor 7 Monaten

Kommentare: All the events that have been held have had excellent results, users think that it is as if they were in a real congress in person, you can go from one room to another, visit the sponsors, sit down to talk with colleagues, go to the reception. It seems to us that it is a very well thought-out and constantly growing platform. Highly recommended.

Vorteile:

Airmeet is a platform that grows every day, the development team has been concerned with adding new features continuously. the most outstanding characteristics for us are: - It allows you to customize your event, use your logo and your name - It has an option for webinar and congresses - You can manage sponsors and assign their customizable space to each one - One of the most important features, the socialization tables work perfectly, are configurable and have chat and screen sharing function - It has an option for quick one-to-one meetings, you can configure them randomly or by the custom fields of the registration form, this is great. - It has a backstage before starting a conference, where you can agree with your speakers - All conferences are recorded and you can share them with the attendees - The session calendar is simple and works perfect - Events can be accessed from the app - The support is very good, 24/7 and on the same platform, live

Nachteile:

It has few cons, based on our experience: - The learning curve compared to normal meeting programs is a bit higher - A good connection is required, for users with poor connections its use is complicated. - It is not always possible to share system audio, which is important for certain presentations - I would like to have support in Spanish

Manoj
Manoj
CEO in UK
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Lovely product but our community found it too complicated to use

3,0 letztes Jahr

Kommentare: Our needs were simple. The product was feature-rich. Our community was used to Zoom and want the simplicity Zoom provided. They did not want to sign up for another product. Ultimately, we listened to them and reverted back to Zoom.

Vorteile:

A feature-rich product. The free tier was more than adequate for us.

Nachteile:

Unfortunately, Techcelerate [SENSITIVE CONTENT HIDDEN] community found it too complex to use. This resulted in us reverting back to Zoom and paying for it.

Jordan
Founder in USA
Computer-Software, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

AWESOME software for meetups & virtual events

5,0 vor 3 Monaten

Vorteile:

LOVE all the features. Can't think of anything I'd like that it doesn't have!!

Nachteile:

I mean, with a software like this, call quality & performance is PIVOTAL and can always be improved. But I can't complain - it works very, very well.

Sarah
CEO & Founder in Kanada
E-Learning, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great platform to host virtual meets and webinars!

5,0 vor 9 Monaten

Kommentare: Airmeet is the new zoom. It will takeover by how much better and how much on point this is.

Vorteile:

It's like zooom, but even better in every way! Host webinars with ease, great alternative to zoom! Great!

Nachteile:

It's great for me, but I can tell that some people won't feel an urge to switch from the more well known zoom. But when you try this out, you'll be sold!

Anja
conference coordinator in Südafrika
E-Learning, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good platform

4,0 vor 11 Monaten

Kommentare: Airmeet allows us to connect to our audience. The emoticons that can be used is a great way for attendees to feel connected! The support from the team is good.

Vorteile:

I like that you can upload your videos, and it's easy to play to delegates. Looks streamlined.

Nachteile:

We have had times where the video could not play. There was a glitch on the system

Ben
Tour Director in USA
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great platform for fairs!

4,0 vor 9 Monaten

Kommentare: I have enjoyed using Airmeet and has allowed me to continue my work during the pandemic.

Vorteile:

The software is easy to use and affordable. Airmeet gives the user as close to an in-person fair experience as anything else out there!

Nachteile:

No virtual backgrounds, limited character limit on tables, lacking customizable features on tables (like links and videos, etc.)

Verifizierter Rezensent
Researcher in Mexiko
Verifizierter Nutzer auf LinkedIn
Biotechnologie, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very good for online meetings

5,0 vor 2 Monaten Neu

Vorteile:

I think its a very good option to have your online meetings, easy to schedule, and the quality of the video is very good

Nachteile:

I think the interface its a little bit boring, and the mmetings can be tedious

Vinnod
Vinnod
Team Lead in Indien
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Recommend for meetups

5,0 letzten Monat Neu

Vorteile:

It is that product that you want to try at least once. You will fall in love with this software

Nachteile:

I don't find any of it. But I can say it is bets out there

Varun
Varun
PMM in Indien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good platform to host 2D virtual events

4,0 vor 4 Wochen Neu

Vorteile:

Low cost and easy to use with fully customizable frontend.

Nachteile:

The limited functionalities and customer support issues.

Verifizierter Rezensent
Founder in Indien
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A complete virtual experience of organizing and participating in events

4,0 letztes Jahr

Kommentare: We had an almost-perfect experience with Airmeet, with only minor hiccups. Airmeet helped us scale up and grow way faster than we could have, especially with our financial limitation. It was essential for our organisation to do something on a larger scale and Airmeet was the right solution for us, providing us with everything we would need. The experience that Airmeet creates is really different from its competitors and set us apart. It really seems that the organisers are working hard to create a better experience for their participants rather than simply joining a zoom call. Attendees are more-often than not fascinated by the new and comprehensive experience and elated by the same and credit the organisers for their hard work of hosting such an event while on the organisers' side, it is a seamless experience to host any such event on Airmeet.

Vorteile:

Airmeet offers multiple impactful and extremely useful features, that were missing from the real-world experience, for the organizing teams, such as, differentiating, organizers from attendees, providing a separate backstage feature, for the hosts and speakers to interact with each other. Also, setting up a webinar or multiple webinars is a seamless experience and is really effortless. The social(networking) lounge is one of the best features of Airmeet as it genuinely provides a real-life feel amongst participants of discussing what is being talked about and having small talks and note-sharing, etc. Also, the feature to host a complete event consisting of multiple sessions and multiple speakers is really wholesome and comprehensive. Airmeet also allows for easy streaming features. You can even schedule your streams. They allow you to record your sessions for free. One of the biggest pros of AirMeet is the sheer amount of free features. It really helps small organisations and businesses with limited funds to scale up and grow.

Nachteile:

The onboarding journey should be a little more explanatory, especially for the participants/attendees. We have often had our attendees say that it would have been a lot better if they understood the platform completely and how to make the most of each of the features that are present on the platform. Another feature, the chat feels a little out of norms as it does not support some habitual typing such as changing of lines and private messaging amongst attendees and participants. Also, for the organisers and speakers, Airmeet might seem like too much and a little too complex at first sight with too many features and a confused feeling.

Nike
Creative producer in UK
Kunst & Handwerk, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Pop Culture Meets Social Change Retreat on Airmeet

4,0 letztes Jahr

Kommentare: We run a 3- 4 day retreat ( event) annually because of pandemic and lockdown restrictions. We decided go run the entire event in the Digital space. We wanted people to feel connected and free to network . We chose event creation service, which meant Airmeet set up the back end of our event and it was worth every penny, the Airmeet team are absolutely amazing, efficient reliable and knowledgeable of the Airmeet platform including upcoming improvements . They helped us set up dry run/ rehearsal to ensure that the team and our speakers had confidence in the platform and also hosted a couple of sessions, they trained us how to use the platform. They were pleasant, supportive so much so that we have been flooded with enquiries about Airmeet from many of our event participants.

Vorteile:

The lounge- participants loved the interactivity. Also speed networking. We had a 3 day event and many participants dipped in and out so keep them update on the previous day's activity we used the Arena feature to share the recordings. We liked the magic links and also multiple sessions feature in the conference setup.

Nachteile:

The manual log in feels a little clumsy ( not the magic link log in). The Speed Networking feature could be bolder. the 2d reception doesn't feel intuitive - You could use explainer text around what people should do. Help the event organisers navigate their audience - there wasn't room to make bespoke messages.

Timothy
Executive Director in USA
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Conference Solution not limited by COVID!

5,0 letztes Jahr

Kommentare: Since COVID hit, in-person conferences have been almost completely cancelled. One of the biggest losses is the natural connections and networking that happen when people gather for a conference. While zoom and other meeting platforms have the ability to meet in separate rooms, Airmeet makes it an integral part of the online meeting. That makes it natural and easy to get a group of 2-6 gathered around talking about almost anything. This is a unique feature of Airmeet compared to other online meeting software. While not every meeting is ideal for Airmeet, large gatherings that would have taken place in a conference are ideal for Airmeet.

Vorteile:

I loved the flexibility of the software to encourage interaction with people attending the conference. It was fairly easy to have face to face conversations around tables or in lobbies. That is a feature lost in most zoom meetings.

Nachteile:

It was a bit challenging to initially learn how to use the features. However, having an experienced person on the team implementing it was key to show how to do the basic stuff and once I learned where to go I found the interface very easy to work with. It was no more complex than any other software and most importantly it was easy to use for attendees, just more complex for the administrator. The biggest downside was there was a huge delay in getting the meeting recording off of the servers and then I waited too long and have not been able to download 2 of the sessions.

utkarsh
utkarsh
Community Manager in Indien
Design, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Airmeet Review | 6 Months of Usage

4,0 vor 2 Jahren

Kommentare: The overall experience has been phenomenal. We used to do a lot of offline meetups and with this pandemic kicking in, it became really difficult for us to replicate that experience for our users. Airmeet came in as a blessing!

Vorteile:

Though there are several features to talk about in Airmeet, I love the following ones: - Virtual tables to enable networking (the real essence of a meetup) - Global automatic mute when the session starts (unlike other platforms where users can unmute themselves) - Raise hand: This feature allows us to sort the questions from the audience perfectly!

Nachteile:

Currently, there is only one con and I'm sure it'll be fixed soon. - In the current setup, unlike other products, the speaker/guest doesn't get to see anyone on the screen while talking/presenting. This makes them feel like talking to the mirror:/

Yann
Yann
Consultant in Finnland
Verifizierter Nutzer auf LinkedIn
Onlinemedien, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

THE platform for any type of online event – from intimate to massive

5,0 letztes Jahr

Vorteile:

When it comes to letting users host online events, Airmeet does several things, and does them very well! The one thing I like the most about the platform is the user experience it creates for the participants of an online event – both attendees and speakers. Having organized virtual summits in the past, I know that it can be quite challenging, sometimes, to get closer to recreating an experience that's similar to that of a face-to-face event, but Airmeet excels at it. I love the fact that attendees can engage with speakers – through features such as live chat, polls, reactions (with emojis), direct messages, as well as directly from the stage! Plus, there's the Airmeet smartphone app, which means that people can join you even through their mobile device. And since content is a good part of creating a memorable experience for the attendees of your virtual event, you'll be glad to hear that Airmeet also gives you quite a lot of power when it comes to "controlling the stage": you can hide/unhide participants, enable/disable reactions and polls, change your video & audio setting, add closed captions, and change the resolution of your live streams.

Nachteile:

There are some small things I'd change about Airmeet. For example, if you'd like to host an event as yourself, you won't be able to do it unless you add yourself as both the host and a speaker... this sounds a little strange, because it almost seems as if you are two different people. Sure, this isn't the end of the world but it's one of the couple of things Airmeet has that slightly add friction to the process for creating virtual events.

Jaki
CEO in UK
Bürgerliche & soziale Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Airmeet - Does what it says on the tin - and more

5,0 vor 12 Monaten

Kommentare: Brilliant support. Love the fact that at anytime I can 'jump on to a support table' and get my questions answered in real time.

Vorteile:

Flexibility. We started to use it as our 'go-to' working online platform. It has enabled our team to grow, to work remotely more effectively and in turn that positively impacts our business. We have run a few events already and love the networking and social lounge, this has enabled our 'guests' to make connections they may not have made - and that has gained positive feedback We are now planning some larger scale events with partners and 'sponsors' - which is new to us.

Nachteile:

Branding - I would like to have access to templates so that we can get it right the first time.

Huey
Consultant in Trinidad und Tobago
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Makes Online Workshops and Breakout Sessions Enjoyable

5,0 vor 5 Monaten

Kommentare: I used Airmeet for a year-long supervisory development program with a client's team and it was well-received. Participants enjoyed the user experience especially the opportunity to engage with one another in breakout sessions. Engagement was further enhanced for both the facilitator and participants through reaction emoji's, the chat feature and the prominent display of key questions. And a participant in other Airmeet events, I can attest to the positive user experience. Airmeet is one of those few tools out there that gives you a memorable and enjoyable online meeting experience.

Vorteile:

Airmeet makes the creation and management of breakout rooms easy and a joy a to use. There is tight integration between the main session and the breakout rooms. As facilitator I have been able to check the various groups when doing breakout sessions and it comes close to face-to-face sessions that I previously facilitated. I also like the hand the mic feature which allows for participant engagement that is focused and not disruptive. I also love the ability to create virtual conferences and events with sponsors.

Nachteile:

The core design of the landing pages are attractive but I wish there was more customisation in terms of sizing of brand elements e.g. company and sponsor logos. The logos tend to be too small which is not what you want for branding especially for sponsors. Perhaps I may be doing something wrong but several attempts have proven futile.

Barry
Barry
Founder in UK
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The next best things to an actual in-person conference or exhibition

5,0 letztes Jahr

Kommentare: Overall, we would not have been able to do 5 virtual events with global audiences without Airmeet. It is relatively easy to set up an event and market it and their support is absolutely amazing.

Vorteile:

The overall experience is next to great. As a participant, it is easy to navigate and quite intuitive. As an event organizer, it has the features and capabilities to substitute in-person events to the closest degree. I like the ability to present parallel presentations (on the paid plans) and the exhibition feature is outstanding. The social lounge is a great way to encourage participation from attendees when they are not attending any sessions. Finally, their support (especially the 24/7 lounge) is great and on one occasion, they even set up a meeting with their product manager and team leader to sort out an issue that I had with attendee registration.

Nachteile:

I would like the ability to better control or customize the reminders that are being sent to attendees prior to the events. Currently, it is a generic message sent by Airmeet and it would be nice to have some customization. Also, the part where you add or upload your own list of attendees is a bit cumbersome and confusing and requires you to turn off something in the settings when the lists ie being uploaded and then turn it back on again later.

KayLee
Director of Career Events in USA
Hochschulbildung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Most Real Life Virtual Platform

5,0 letztes Jahr

Kommentare: Airmeet has surpassed our expectations. We use Airmeet for networking events and career fairs. Each booth is a virtual table in the social lounge. We've had so many ask about it and want to use Airmeet for their events.

Vorteile:

What I like most about Airmeet is the ease in setting up the events and the user-friendly interface. We have used the platform for career events and fairs. Each booth has their own virtual table. Overwhelmingly we have received very positive feedback from employers and students in that the social lounge really makes the event feel like an in-person career fair as much as possible in the virtual setting.

Nachteile:

1. Not being able to see full profiles of attendees. Allow full participant profiles to be viewable by attendees with the ability to add a LinkedIn url or resume. 2. Not having the ability to share pdfs or resumes at virtual tables. Allow pdfs (such as resumes) to be shared in direct messages or table chats. 3. Not being able to pin messages in the chat window. Allowing the option to pin a message at a virtual table would allow anyone who visits the table to view the message without having to repeat it in the table chat when someone new joins. 4. Small table chat window. Make the table chat window larger or add it to the side of the video screen. 5. Not being able to blur your background. Allow blurred or digital video backgrounds. 6. Not being able to customize the registration fields.

Verifizierter Rezensent
Owner in USA
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I use it weekly and it serves its purpose

5,0 letztes Jahr

Kommentare: I use it weekly and it's great! Everybody who has joined the events enjoys it as well, and the fact that there is now a mobile app available for android/apple, is great! Looking forward to the continued improvements of this platform.

Vorteile:

The unique look and feel of this platform, and the ability to add your logo, customize the event descriptions, speakers, vendors, etc, is fantastic. Having individual "tables" in the "lounge" area really adds to the overall experience.

Nachteile:

There isn't much that I dislike about the software. I guess the one featured I'd like to see, is the ability to still view the participants when sharing my screen. Not being able to see (at least some of) the people's faces, is somewhat awkward when presenting because you cannot see people's reactions to the content you're sharing in that moment. While everything else about the platform makes you feel more connected to the audience, and provides an "in-person-like" experience, that part of the platform feels disconnected.

Caryn
Corresponding Secretary/Tech Guru in USA
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great free software for groups

4,0 letztes Jahr

Kommentare: We were hosting a virtual Bunco game and needed a platform that would allow 4 people to "play at a table" and then switch tables at the end of each round. In my day job, my company uses a platform called Remo. They charge $115 for 1 hour with 50 participants. Airmeet allowed us almost all the same features for free, with 100 participants! As a small not-for-profit, that was a huge difference.

Vorteile:

The ability to set the table size, add custom pictures to the tables, and ease of moving from table to table.

Nachteile:

It would have been nice to be able to customize the look of the lounge and not have it be so dark- but for our purposes it was fine. It was also a little frustrating that when you switched tables, your camera and mic were turned off, so you constantly had to click them back on. Finally, I would have liked to be able to name a co-host or 2 that could also pop into a table to help troubleshoot. Although I named co-hosts, it did not apply in the lounge. We needed to keep the table size at 4 for the game, but I as the host had the ability to still join a table to answer questions. Allowing a few others to do that would have made it easier.

Ian
Ian
Associate Director for Student Engagement Events & Traditions in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Horrible Customer Service Experience

4,0 letztes Jahr

Kommentare: We were working with a sales rep. In order for my institution to enter into a business relationship with a software vendor, a thorough review must be done by our IT department. This includes the Terms of Service and can take a few weeks. Once we got the approval, I reached back out and was sent a contract that was not included originally. We needed to get this vetted and there was some language that our legal department had concerns about. I emailed our rep and received no reply. I then emailed the support account and was told our rep no longer works at the company and put me in contact with a manager. He informed me that the pricing structure quoted to us was no longer valid and that I would need to go with a different pricing structure. If I would do that, they could then justify their lawyers looking at our concerns. I pushed back on this a little but ultimately agreed to the new pricing. I never heard from them again after multiple emails. In the end, we went with an annual contract with a competitor at a higher rate. Even if I ever got a return message, I could not justify working with Airmeet based on how the sales portion of this experience went.

Vorteile:

The software is great. Looks great, works as advertised.

Nachteile:

A few glitches here and there - most fixed with the reloading of the web page.

Daniel
Daniel
Founder in Malaysia
Verifizierter Nutzer auf LinkedIn
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Airmeet has enabled engaging virtual networking experience

4,0 letztes Jahr

Vorteile:

We have been using Airmeet for a bit for the reason it has allow us to create a more organic networking experience for our virtual events. The tables and speed networking session are amazing to use.

Nachteile:

Setting up an even like inviting speaker seem quite hassled and we can't show view of all our participants like zoom.

Werther
CTO in Brasilien
Unternehmensberatung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Airmeet feedback

5,0 vor 12 Monaten

Kommentare: Our virtual events has improve a lot, bringing more attendees to them. Currently is part of our brand strategy.

Vorteile:

Teh Conference format with parallel sessions considering the pricing is the most important

Nachteile:

The possibility to set the presenter background is something lack if comparing to Zoom for example. In addition, if Airmeet provides recording of the Virtual Table we may have a way to promote breakout groups and one of them with the ability to all the attendees (students) participate in a more interactive and fluid way without need to hands up to speak.

MICHAEL
Co-Executive Director, Business Developer in USA
Rundfunkmedien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Networking Features, Not as Intuitive to Use

4,0 letztes Jahr

Kommentare: Overall, Airmeet is a good conferencing software, although it still has some ways to go to beef it up. For instance, their customization features to fit your brand are not as impressive as some of their competition. Right now, their biggest drawing card (for us) is allowing for a more interactive conferencing experience.

Vorteile:

The networking feature has been the best feature of this software so far. Airmeet has tables for your participants to use and speed networking features. You can also customs brand the tables to fit your brand. Also, the sponsor booths are a really nice feature and look extremely professional and almost-real-to-life. Everyone we've shown Airmeet to has felt pumped from viewing it.

Nachteile:

One of our biggest complaints is that the interface is not as intuitive as other competing software so there was a bit of a learning curb in using it. Also, Airmeet tries to direct you to video conferencing calls with their staff if you have an issue when it would be easier and faster to simply have a chat box and speak to a rep that way.