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Über Noteable
Eine Komplettlösung für Anbieter aller Arten von verhaltenstherapeutischen Dienstleistungen wie Beratung zu Hause, Sprach- und Ergotherapie sowie angewandter Verhaltensanalyse
Sensitive content hidden] has been great with the hands on communication to build a site that we could fully utilize. I am able to track clients and staff in one place from anywhere.
The difficulties we experience are when our staff makes an error and the system blocks us from completing progress notes. However, this is an agency issue and not Noteable's.
Nutzerbewertungen filtern (45)
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Nutzerbewertungen filtern (45)
In Betracht gezogene Alternativen:
Would Recommend Noteable
Kommentare: We have had a great experience. We have made recommendations, and they have been taken into consideration. [sensitive content hidden] is great and very personable! Our staff likes noteable because they are able to maneuver it easily. I have recommended them to other business owners.
Vorteile:
Noteable is very user friendly, and the staff are always there to help when you need them.
Nachteile:
Some of the upgrades are not as suitable for our agency/clients that we serve so we aren't able to enjoy them.
Antwort von Noteable
letzten Monat
Ebony, thank you for taking the time to leave us this thoughtful review! The Noteable team is always eager and happy to receive firsthand feedback and we promise to continue the level of support you and your team have come to appreciate. And thank you for the referrals amongst your network! That means the world to us. As always, if we can be of any assistance let us know. We look forward to a long partnership with you and your team!
In Betracht gezogene Alternativen:
Welcome Home Community Services, LLC
Kommentare: Overall, Noteable has been the best EHR system we have used (they were our third product). We appreciate their exceptional support and knowledge as our agency navigates this system and learns the best way to utilize it. During COVID 19 pandemic, Noteable instituted a telehealth system. Noteable was instrumental during this pandemic time with telehealth which supported our staff maintain confidentiality in healthcare and remaining in compliance with the state and federal statutes. It has been a lifesaver for us!
Vorteile:
Noteable team does a wonderful job with training, providing immediate support, listening, and implementing recommendations. We were able to integrate this system based on the services we provide with ease.
Nachteile:
Most of the applications that are in the Noteable system are easy to use. The difficulties we experience are when our staff makes an error and the system blocks us from completing progress notes. However, this is an agency issue and not Noteable's. When we address these issues with them, they were quick to respond to help us resolve these concerns immediately to allow us to provide our continuity of care to our mental health consumers.
Robert Carter
Vorteile:
[sensitive content hidden] has been great with the hands on communication to build a site that we could fully utilize. I am able to track clients and staff in one place from anywhere.
Nachteile:
I feel like there are some updates that that would make Noteable a one stop shop. An online video feature would help my clinical team communicate with clients. This feature would also help help with staff as well where we could communicate for meetings and supervision. A notification feature would be great where the staff had an email or text feature that notified them when an administrator wants it to.
Antwort von Noteable
letztes Jahr
Robert, we really appreciate you taking the time to leave a review. We do actually have an integrated telehealth feature that enables hipaa compliant remote sessions and internal staff meetings. It allows for discreet supervision and even lets you capture signatures on shared documents in real-time. One of our support team members has reached out to you to help you enable this feature. Thank you!
Exceptional Platform and Service!!
Kommentare: My overall experience has been great! Every team member that I have worked with at Noteable has been Outstanding! Noteable is so user friendly and helps to remove the whoas of paper client files, it ensures that your records are organized, compliant with HIPPA and meets all regulatory requirements. It truly is a great investment!!
Vorteile:
The platform is extremely user friendly and can easily be customized to what works for your organization. The team is ABSOLUTELY PHENOMENAL!! [sensitive content hidden] is the BEST!!! He is always so helpful and supportive to me and my staff.
Nachteile:
The resource guide(s) can sometimes be challenging to retrieve for staff if they are not familiar with the system and trying to figure out how to do a specific task without instructions.
Antwort von Noteable
vor 3 Monaten
Hi Oni! The team at Noteable appreciates when we have feedback that can be used for kudos and that provides ways we can make our user experience even better. As we continuously strive to be the best EHR we can be, we want to thank you for taking the time to share this thoughtful review. As always, reach out if you need us. Have a beautiful day!
Technology for the NonTech Savvy
Kommentare: Initially, notable was just another terrible ABA software that was hard to understand. However, once I began to use it every single day I learn how easy and user-friendly it is and how time saving it can be when you can get what you need done and get out without limited issues.
Vorteile:
I love how do use a friendly notable is in the whole customizable. It is to your needs in this field with things changing every day and dealing with insurance companies with multiple request and varying needs It’s nice to find a platform that completes them all that is also super user friendly and customizable.
Nachteile:
But I didn’t know about it sooner. Only be in eight states but leave it to me and I will make sure it’s in all 50
Antwort von Noteable
vor 9 Monaten
So glad that you're enjoying Noteable, Brittany! Just to clarify, Noteable is available in all states and we have customers from coast to coast. Love that you're getting the word out!
The best EMR for Community Based Services
Kommentare: I have used several EMR systems and this has been by far the best. They are so easy to work with. I like that I use my forms and not use some prefab forms that don't feel original.
Vorteile:
It is very easy to use and grow with. They will fix anything immediately as things sometimes need to change or be updated.
Nachteile:
Something that can improve is the employee chart. I would like to use it more for their compliance.
In Betracht gezogene Alternativen:
Excellent EDC platform
Kommentare: Stellar. Its easy to tell Noteable is staffed by ABA professionals and developers that actually care.
Vorteile:
Its clean and responsive. Reliability has been spectacular. Staff have confidence when taking data now.
Nachteile:
No sso but that is not that important .
2 Year Annual Review
Kommentare: We love Noteble and look forward to adding our next program to the platform.
Vorteile:
I love the customer support. [sensitive content hidden] and his team are amazing! I also love that some documents can be shared across programs making it easier to move consumers along as we transition them from one program to the next. I like that we can modify and update our own documents too.
Nachteile:
Sometimes we get error messages when attempting to log in saying we don't have permissions for certain things when we haven't made any changes to the permissions on the staff side. I have also encountered errors when a change has been made to a form and staff who normally would have access to it, are unable to access it.
Antwort von Noteable
vor 4 Monaten
Hey Calise! Thank you so much for the kind words and for taking time out of your busy day to leave us a review. We really appreciate it! We hate to hear that you are experiencing errors regarding permission settings. Someone from our support team will be reaching out to immediately to help resolve this issue. If you ever need anything, do not hesitate to reach out to us!
Easy to use!
Vorteile:
1. Easy to track a client in the EHR when 2 ppl are assigned to the same client. 2. Ease of use. 3. Navigating is perfect!
Nachteile:
1. Not being able to pull a report on our pay (or how they compute or pay based on work submissions in noteable.) 2. I do not like the word count..for example in completing the progress note section...there is a word count of 1300 for Interventions and 1000 for response....EKKKK! 3. Does not have a visable spell check button-or am i missing it?
Antwort von Noteable
vor 8 Monaten
Hey Jackie! We really appreciate you taking the time to write us a review! Regarding the report for your pay, while Noteable houses your hours and compensation for mileage, training, etc., we do not host hourly rates in our system. All that would have to be through your payroll software. For the word count, while Noteable can restrict the word count in reports, the actual limit itself is set by your administration team. If you and your team need help editing that in Noteable, you can reach out to your partner advocate; they would be more than happy to assist. We do not have an integrated spell check in Noteable, but it should allow your browser's default spell check to work. If there is anything we can help you out with, please do not hesitate to reach out!
Top notch customer services
Kommentare: My overall experience with Noteable is extremely positive. We finally found a software that we are happy with and that is moving in the positive direction to being a complete system that meets all our needs.
Vorteile:
Noteables customer service is far and away the best I've experienced and is by far what I like best. They have taken countless hours to help us through issues and are always available to assist with any questions we have.
Nachteile:
Noteable is fairly new and is still working out some of the kinks but they are open to our suggestions and will often apply those to the system as they perform updates.
Game Changing Program for the ABA Field
Vorteile:
Noteable has such an intuitive, creative, and easy user interface which makes using this product (and teaching on how to use this product) such a breeze. There are so many built in features that ensure you, as a practitioner, have an easy job in managing and ensuring quality care. I love how creative I can be when planning treatment for my clients, whether it's managing behaviors or creating thorough and precise treatment objectives. I get to easily build out phases of treatment with assigned data collection, and all of my creations can instantly become reports or accessible in the app for my direct care staff. Since switching to Noteable, I have found clients and families are more actively engaged in treatment and make progress faster due to the speed and ease in which I can adjust, alter, and edit treatment needs. Additionally, families and staff more quickly and readily access graphs and can see progress each day. Having a mobile data collection app also allows for quick collaboration between the supervisor and direct staff - changes can be made quickly and progress is seen and accessible to all parties. Graphs are quickly added into monthly and quarterly progress updates with the click of a button, and Noteable also allows for quick faxing of documents to all providers with another click of a button! All the staff I work with continually rave about how easy and fun Noteable is to use - which in turn allows us all to have more fun in the work that we do.
Nachteile:
Another thing I love about Noteable is how open the development team is to suggestions and feedback. The things that have been cons are features that will now be added by the end of this year, like session planning tools and ABC data collection in mobile & web versions.
1 year Noteable Review
Vorteile:
The features that are most impactful is the ability to design your site to your liking and making it effect for your company. [sensitive content hidden] and the whole Noteable team made the set up and implementation process very easy and understandable. The billing, payroll, report finder, and for review features are all used on a daily basis. The product is very easy to use once you're in and become accustom to the set up. The integration process with our company was easy especially once we had a group training.
Nachteile:
There are no aspects of the product that are difficult to use. The integration process was smooth once all employees became accustomed to the layout of the site. The only thing I would change is allowing due date stops for all documentation and not just quarterly reports. Also being able to have the ability to see monthly due date reports for all clients in one area.
Antwort von Noteable
vor 11 Monaten
Hey Kyra! Thank you so much for the kind words. We really appreciate you! Regarding the ability to see due dates for all clients in one area, we do have something planned and approved on our developmental roadmap that will allow your users to review upcoming items all in one screen easily. We will be more than happy to send you more details on this update if you would like. Also, we do have the ability to assign due date stops to more reports than just your Quarterly Reports. We will have your assigned partner advocate reach out to you to provide you with more details that we hope you find helpful. Thanks again for the feedback, and if there is anything we can do to help, please do not hesitate to reach out!
Hands down, the best for Mental Health Agencies in VA
Kommentare: Ease of use, particularly for Field staff who are writing progress notes daily and completing assessments using documentation.
Vorteile:
From discovery to implementation, above all the things I appreciate about this platform the customer service and support is like none-other. It allows for individualized support that makes the use of this platform warm and inviting. Having the ability to make changes and/or correct forms in the system ALONG with support when some projects are bigger than I can handle is what I appreciate the most. [SENSITIVE CONTENT] and his team are amazing!
Nachteile:
I don't have any complaints other than there is room for development in the reporting feature. As A CARF accredited agency it is helpful to gather demographics about the # of persons served that needs to be sorted by thing such as gender race age and/or program. Not a deal break but would help
The Best
Kommentare: Connecting Communities' experience with Noteable has been absolutely amazing from the very incipient stages to current day. They remain consistent in best practices, customer care, and service delivery.
Vorteile:
The accuracy of the billing component. The ease of use of the system overall. I am not the most tech savvy and I am able to maneuver through the system with ease. I am able to explain how to use the system seamlessly during our on-boarding. Ability to review all of the client's charts that are serviced by the same employee.
Nachteile:
The only feature that I think would be beneficial to add is resubmitting denied claims through the system. This is currently being look into for possible implementation. I really hate referring to it as a con because the system overall is so great.
Best Business Decision
Kommentare: Exceptional. [sensitive content hidden] (our rep) is extremely efficient, friendly and responsive. He makes himself available as needed, and responds to our questions and concerns in no time; he is the BEST! Additionally, the portal is easy to use.
Vorteile:
The support we consistently receive from our rep, and the easy-to-use features.
Nachteile:
We wish that Noteable had system for clients to only have to enter their signature once and then click "accept" for other signature fields. We also wish Noteable offer the option to email/text a link to parents to review and sign documents without an additional charge.
Antwort von Noteable
letztes Jahr
Hey Mercedes! Thank you so much for the review and kind words! We really appreciate the feedback. Regarding the signatures and links to review and sign documents, I am excited to let you know that we have been working on a parent portal, which is close to being available. It is in beta testing right now, but we will let you know as soon as it is released. If there is anything you need, please do not hesitate to reach out!
S&S Behavioral Services
Kommentare: Overall, Noteable has gotten the job done and we are satisfied!
Vorteile:
We really enjoy the billing and progress tracking features. We are hoping to utilize more features in the future.
Nachteile:
We need a parent portal! Parents really should have access to their files at all times and at this point we can't grant access unless we print them.
Antwort von Noteable
letztes Jahr
Hey Sarah! Thank you so much for the kind words. We really appreciate it! Regarding the portal, I am excited to tell you that we have one coming very soon! It is currently in beta testing, but we will let you know as soon as it is available. If there is anything we can help you out with, please do not hesitate to reach out!
Great team and value
Kommentare: I could not have asked for a better partner as we started our ABA practice.
Vorteile:
Support is exceptional. Value for the price is very good. Features are less than the larger competitors, but they are always developing. Excellent choice for small / midsize practices.
Nachteile:
Features and functionality are fewer, making for a less comprehensive practice management platform. That was actually one our reasons for choosing Noteable when starting up - ease of use, uncluttered system.
Antwort von Noteable
vor 9 Monaten
Thanks, Paul! We are definitely paying attention to the use cases that larger agencies are looking for, like business intelligence interoperability. As you know, we have been focused primarily on delivering a best-in-class clinical experience, but, as you say, we are always developing and releasing new features!
Notable is Great
Kommentare: Overall, my experience was satisfying.
Vorteile:
Features were pretty easy to use and the implementation process was very easy.
Nachteile:
I believe some of the features could be updated for expanding business, including billing capacities, telehealth options that can be helpful with various business types.
Antwort von Noteable
vor 11 Monaten
Hey Toni! Thank you so much for the kind words. We really appreciate it! Regarding our updated features, we now offer a telehealth option that allows you to host client sessions, capture signatures, and even perform supervised sessions, all while remaining HIPPA compliant! It also allows you to host staff meetings with up to 200 participants. On the billing side of things, we do have the option to generate 837 files and perform manual remittances. We have also had a few updates to our invoices area in the past year or so. We will have your assigned partner advocate reach out to you to provide you with more details that we hope you find helpful. Thanks again for the feedback, and if there is anything we can do to help, please do not hesitate to reach out!
Happy User
Kommentare: Excellent!
Vorteile:
Organizational capacity compared to other similar platforms. It takes a very complex process and makes it simple and intuitive. Customer service is absolutely unmatched. [sensitive content hidden]. is phenomenal!
Nachteile:
There are a few functionalities that would be great to add. Firstly, it would be a complete solution if you could simultaneously manage HR files. Of course the goal card issue with populating the initial SRA's. It could also use more flexibility with its fax capabilities. I would add that those things are not failures of Noteable, but they represent our wish list.
Easy Access
Vorteile:
The first line of connect is our developer who has been with us from the beginning and is easily accessible. He is knowledgeable and time sensitive to our needs.
Nachteile:
We would like a better system to work our documents such as templates with easy fill ins or drop downs. We would like to notify clients through portal.
Antwort von Noteable
letztes Jahr
Tiffany, we really appreciate you taking the time to leave a review. We would love to support you further in developing report/document templates that are smoother and easier to complete. One of our support team members has reached out to you via email to assist and discuss this further. Thank you!
Super User Friendly
Kommentare: First off I would like to say thank you for all of your help! We are truly enjoying using noteable. The team loves how user friendly it is. We would like to take special notice to your sense of urgency in helping work out our kinks, as we are new to this side of mental health. You are truly appreciated.
Vorteile:
This system is super user friendly. My direct contact is always very helpful when I need things changed or updated, which has helped with implementation significantly.
Nachteile:
There some technical things that could help when using the system, like reminder update, notifications to your cell phone, and an app.
Best web based case management program I've ever used!
Kommentare: Total optimal experience! They have always been there for us and responded quickly to fix and or meet my needs!
Vorteile:
It's just easy to use and needs little to no training at the user level! You can do your own creation of documents or Noteable will still help you along the way!
Nachteile:
I have absolutely no dislikes!! They have never let us down!
A Beautifully Crafted Product!
Kommentare: Noteable is only getting better. The Noteable team has been very responsive and open to feedback. Initial bugs and issues are addressed in a timely manner and the entire system has really been catered to the company!
Vorteile:
The graphs are the best feature. Easy to manipulate and examine data from multiple vantage points.
Nachteile:
Noteable keeps signing me out in the middle of work!
Great Software for what we use it for!
Vorteile:
The fact that everything can be done on line and it is safe!
Nachteile:
Nothing at all
Antwort von Noteable
letztes Jahr
Thank you so much for the kind words, Debbie! We really appreciate it and are thrilled that you are happy with our software. If there is anything we can do for you in the future, please let us know!
Notable Feedback
Kommentare: Our agency has used noteable and an electronic medical record system for the last three years with minimal issues. We are pleased with the product. [sensitive content hidden] our notable representative not only set us up for success, but has always made himself available for questions and support as needed, within minutes of when support is requested.
Vorteile:
Notable is an application that is easy to use and understand. Our team is able to capture their client notes and pull productivity reports easily.
Nachteile:
We have had minimal issues with noteable.
Antwort von Noteable
vor 8 Monaten
Hey Adriana! Thank you so much for the kind words. We really appreciate it! If there is anything we can do for you, please do not hesitate to reach out!
