--- description: Detaillierte Informationen über VoIP.ms zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoIP.ms Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [VoIP-Software](/directory/30940/voip/software) > [VoIP.ms](/software/203084/voip-ms) # VoIP.ms Canonical: https://www.capterra.com.de/software/203084/voip-ms Seite: 1 / 29\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/203084/voip-ms?page=2) > Vollständige Self-Service-Kommunikationsplattform, die eine gehostete Telefonlösung und SIP Trunking mit individueller Preisgestaltung bietet. > > Bewertung: **4.8/5** von 697 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet VoIP.ms? Jedes Unternehmen, das seine Kommunikation vereinfachen möchte. Jeder Wiederverkäufer, der eine vollständig anpassbare Nutzeroberfläche und einen zuverlässigen und kostengünstigen Telefonservice für Privatpersonen sucht. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 697 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: VoIP.ms - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 1,10 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Französisch - **Verfügbare Länder**: Kanada ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anrufaufzeichnung - Anrufprotokoll - Anrufverfolgung - Anrufüberwachung - Automated Attendant - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - Berichterstattung über Anrufe - Call-Center-Management - Computer Telephony Integration - IVR - Kommunikationsmanagement - Konferenzschaltungen - PBX - SIP-Trunking - Stimmenanpassung - Syndikat-Gruppen - Telefon-Tasteneingabe - Umleitung der Anrufe - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Voice-Mail - Weiterleitung von Anrufen (Call Routing) ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [VoIP-Software](https://www.capterra.com.de/directory/30940/voip/software) ## Ähnliche Kategorien - [VoIP-Software](https://www.capterra.com.de/directory/30940/voip/software) - [Telefon Software](https://www.capterra.com.de/directory/30084/telephony/software) - [IVR Software (Interactive Voice Response)](https://www.capterra.com.de/directory/30231/ivr/software) - [Telefonanlage Software](https://www.capterra.com.de/directory/31101/business-phone-systems/software) - [Cloud PBX Telefonanlagen](https://www.capterra.com.de/directory/31102/cloud-pbx/software) ## Alternativen 1. [3CX](https://www.capterra.com.de/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Nextiva](https://www.capterra.com.de/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [Microsoft Teams](https://www.capterra.com.de/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (858 reviews) 5. [Zoom Workplace](https://www.capterra.com.de/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) ## Nutzerbewertungen ### "Great VoIP supplier" — 5.0/5 > **Jean Rene** | *25. August 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The online portal offers many features and the billing is clear. > > **Nachteile**: Can be overwhelming to setup for someone with little VoIP experience ----- ### "Very good service for a good price" — 4.0/5 > **Dennis** | *24. März 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like how easy it is to procure a new DID / Local Number. They often have numbers in stock for my rural location or they can procure one within a few days. It is also much cheaper to purchase a DID from here than other competitors. > > **Nachteile**: Their documentation is often a bit lacking or out of date. It's not usually a huge problem but it does create some frustration at times. > > Overall my experience with VoIP.ms has been good. Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud. It works well. ----- ### "Needs sub-account support" — 3.0/5 > **Jonathan** | *24. Mai 2025* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features. Easy to configure. > > **Nachteile**: Again, regarding only the new softphone initial release: It only works with the "master" voip.ms account, not with a sub-account. This means that your master password is used for this process, and that password is involved / exposed in softphone registration. Also, only one voip.ms softphone is supported per account. Because of this I'm sticking with Linphone. Please announce when sub-account support is added\! > > voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast responses, superior technical knowledge, patient assistance to people with a wide range of expertise. Outstanding availability - with extraordinary security measures added in the past two years. My highest recommendation. ----- ### "Reliable and Flexible VoIP Solution for Businesses and Individuals" — 5.0/5 > **Roberto** | *7. Februar 2025* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: My name is Roberto Zeledón, and my company is US Contractors Services. What I liked most about VoIP.ms is its reliability and flexibility. The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine. Additionally, the ability to customize call routing and integrate with other systems is a huge advantage. Their customer support is also very responsive and helpful. > > **Nachteile**: here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for those new to VoIP services. However, their extensive documentation and responsive customer support make the process much easier. Once everything is set up, the service is reliable, cost-effective, and highly customizable, which makes it a great choice for businesses like mine. > > My experience with VoIP.ms has been smooth and reliable. The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications. I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required some initial learning, their support team and documentation made it easy to get everything running efficiently. Overall, it has been a cost-effective and dependable solution for US Contractors Services, and I’m happy with the results. ----- ### "Best service for the money. They had a Ddos attack but they kept customers informed." — 4.0/5 > **Chad** | *24. August 2023* | Großhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great customer service. Chat and phone available when needed. Always able to resolve situations quickly, even if it's difficult to our specific solution. > > **Nachteile**: It's very setup-driven. You need to know exactly how you want your system set up. I don't know of another way to make it simpler but setup is somewhat tedious. > > Overall, I would use them again if given the opportunity. ----- Seite: 1 / 29\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/203084/voip-ms?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/203084/voip-ms) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten