VoIP.ms Erfahrungen

Solid, reliable servfice

Vorteile:

I previously ran Asterisk PBX locally, with a variety of VoIP trunk providers. Worked great, until it didn't. VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't be ported are handled using VoIP's SIP address based routing, giving me the same call routing capabilities). It was everything I needed.

Nachteile:

There is a learning curve to the interface, and the terminology is not always a 1:1 with Asterisk, or my own past telco experience. Nonetheless, once I found my way around the interface, it all makes sense and works great!

Perfect if you know what you are doing

Kommentare: I would not change for any provider even for free.

Vorteile:

Setup is very complete. You can tweak anything with your phone lines.

Nachteile:

Billing in USD. Not for everyone. You need to know about networking and telephony before going with them. This is not a service for end users without technological knowledge.

Lost trust

Kommentare: Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. Furthermore the customer support was terrible, and did not consider it a complaint, merely stating it was someone else's responsbility.So we switched all our calls to another provide that still charges in the 1-2c range.

Vorteile:

We have been using VOIP.MS for well over 10 years. Until recently it was (a) value for money and (b) highly functional.

Nachteile:

Failure to inform us of a forty-fold increase in price.

Low cost and very performant solution

Kommentare: It was easy to integrate older and new devices into the system with no real issues or support.

Vorteile:

One of the best features of VoIP.ms are the well documented and explanatory Wiki pages allowing to start from scratch new projects with very little support.

Nachteile:

When navigating the website, it seems that you need to re-enter your user credentials quite often. May be this is needed for security issues to protect hacking.

Best VOIP In Town

Kommentare: Outside of the DDOS attack it has been the best service around. I have tried many others and they are either more expensive or very difficult to setup properly with our PBX system.

Vorteile:

I have looked over all the VOIP providers and checked price. They are the lowest and easiest to setup.

Nachteile:

The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative.

A very reliable, highly customizable VOIP service

Kommentare: It meets and exceeds my expectations

Vorteile:

The high quality of voice at a very affordable price. I can add only the services I need and their set-up is simple and very well explained

Nachteile:

A lack of what features should be taken into consideration when setting up

Customizable experience for your users, if you have a little know-how.

Kommentare: I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their customer/company.

Vorteile:

VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to learn the guts of Asterisk or another overly complicated phone system.

Nachteile:

There is not a ton of polish in the admin UI, so it can be confusing sometimes.

Exceptional service

Vorteile:

I implemented VoiP.ms with about thirty clients, directly connected to voip.ms or via a FreePBX server. The essential options present in FreePBX can also be found online, ringgroup, IVR, call forwarding... The support service is extremely fast and the employees are very competent. Exceptional service.

Nachteile:

I didn't have any difficulty creating my clients' accounts and configuring them.

Great Company, Great Service

Vorteile:

It's very easy to use & the pricing is unbeatable.

Nachteile:

Nothing so far. In the several years I've been with VoIP.ms, we've never had any major issues & the rare issue that does crop up is taken care of pretty much immediately.

My company couldn't survive without Voip.ms

Kommentare: Overall excellent experience. We started with Voip.ms when I needed to redirect calls to multiple devices when an employee was off. The local phone company could not offer this service.

Vorteile:

That incoming calls can ring on multiple devices simultaneously

Nachteile:

Initially because of our location in a non-mainstream country Voip would not accept card of PayPal prepayment from me, only direct bank deposit, but this has now been resolved.

VOIP.ms has a been a very good solution for us

Vorteile:

We like that we have a phone solution that offers many features for very little money - it's a great value. We're able to screen our calls and then block spam/phishing callers, of which it seems there are a lot these days. The voice quality of the calls is extremely good.

Nachteile:

I'd don't like that we're still paying for our ported phone number every month. There should have been a one time charge and done.

Solid VoIP provider with great features at reasonable prices.

Kommentare: VoIP.ms has been one of those services that we set up many years ago and except for minor tweaks to how it is configured to adapt to changing business processes on our end has been entirely a set it and forget it type of service. It just works day-in and day-out.

Vorteile:

Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free connections. Number porting and call routing is intuitive and quickly performed.Pricing is very competitive and has significantly reduced our costs.

Nachteile:

The interface site is dated and not up to modern UI standards. This is a minor gripe as the functionality is all there, and can be easily found which far outweighs “pretty UI’s” that lack functionality.

Years of great service ane great pricing

Kommentare: Great! Support is excellent, cost is very reasonable. Reliable. Lots and lots of features and possibilities.

Vorteile:

Quite easy to set up and use, especially considering how many features are available. Excellent pricing.

Nachteile:

Prefer not to require a fax number to send a fax via the web portal. I liked this feature more when it didn't require a monthly cost for a fax number. Would love to be able to block a number by simply dialing a star code after the call is received and then be able to further manage those blocks via the web panel. Would love to have voicemail transcription to email if not already available. Maybe make VOIP.ms branded hardware available, as well as a soft phone app.

VoIP.ms is a great VoIP provider for DIY tech enthusiasts or small businesses looking to save money

Kommentare: I've been a VoIP.ms customer for over a decade. Overall, I'm very happy. They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability issues were ironed out because of their amazing features and low cost.

Vorteile:

VoIP.ms is quite inexpensive compared to traditional phone providers. All "cloud PBX" features are available at no additional charge, and reliability has been very good as of late.

Nachteile:

Bit of a learning curve if you're not familiar with VoIP or SIP. No automatic failover if your server experiences an outage. SMS/MMS still has occasional issues.

Easy to configure, administer and use; also very low cost for so many great features

Kommentare: I used to run a home brew phone system that I configured using ATAs, UNIX servers, and assorted POTS phones. Now with voip.ms I leave 95% up to them and it all just works. I have extended the functionality to include my own DB-driven anti-telemarketer blocking system by adding in my own custom configured Asterisk instance running under FreeBSD and it was pretty easy to configure a SIP trunk in voip.ms to accommodate this.

Vorteile:

Voip.ms has provided me with a way to operate a complete SOHO phone system in my home without the headaches of maintaining a full PBX there too. I connect multi-line VoIP phones over WiFi for the ultimate flexibility. I have access to large enterprise features for pennies, and I can integrate my own specialized features by attaching an Asterisk PBX running at home on a mini-PC.

Nachteile:

There's very little I can find fault with. I've been having intermittent issues with BLFs on the VoIP phones but this could be almost anyone's fault, possibly the VoIP phones themselves. Voip.ms support has done their best to assist me in debugging the problems as they pop up now and then. But really BLFs are not super critical anyway, just a nice-to-have, so I'm not concerned.

Excellent VoIP services at a great low price.

Kommentare: I would definitely recommend VoIP.ms to anyone look for affordable and reliable VoIP/phone service for their business or family.

Vorteile:

I signed up for voip.ms because of the very low cost of the services. I use the service with my own Cisco ATA device, and it was easy to set up with the help of the documentation that is available from voip.ms. I had also reached out to voip.ms for assistance in the past and they were very responsive and helpful.The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not occur frequently.

Nachteile:

In the past voip.ms was subjet to a Denial Of Service attack which affected service for a short period of time, however voip.ms did a great job of communicating with customers to advise them of the status of the service. There have been occasional outages due to maintenance, but these are always scheduled for early morning hours when I do not use the service.

Voip.ms is reliable

Kommentare: we are very happy and satisfied with it

Vorteile:

everything in our office works off of internet we need reliable internet, and voip.ms has been very reliable

Nachteile:

a year or so ago they were hacked, not their fault at all, but that was rough

A Practical, Affordable, well managed platform.

Kommentare: I have been with VoIP.ms for close to 10 years. They have a loyal customer with me and my company.

Vorteile:

This is a brilliant and well-thought-out platform. What I honestly like the most is the professional customer service (which is rarely needed). Thanks to VoIP services it's a facet of my company I don't have to give worry.

Nachteile:

Currently, I am very satisfied with all services offered

Great service provider for no-frills Internet telephony

Vorteile:

VoIP.ms offers rock solid connectivity using industry standard SIP protocols. There's not a lot differentiating them from the crowd, but sometimes that's exactly what you want. I've used them as a backing provider for softphones and various physical IP phones—they were a breeze to set up and offered plenty of routing and IVR options.

Nachteile:

SMS support is a relatively recent addition and still doesn't work as well as I'd like. Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS. This is particularly a problem for two-factor auth and other automated messages.

You can do alot with a little!

Kommentare: voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms over the years.

Vorteile:

I've been using voip.ms for at least a decade - in the early days I used the DISA feature + Bell's Fab 5 (remember that? When you got to talk to 5 people nationwide?) to call anywhere voip.ms reaches without any charges from Bell.Today I use it for:- Work - I have a USA DID for our US customers (I was using toll free at one point but it was too much)- Home - ObiHai 202 allows a POTS phone- Home - ring groups dial my POTS phone, Android device, and virtual SIP clients- Call recording (although most SIP clients have this built in for free)

Nachteile:

The Android apps available are of high quality, but an official app would be neat!Nothing really.

What A Great Service VoIP.ms Provides

Kommentare: My home phone service is the best I have ever had, with so many features included, and more still that are available for a small fee.

Vorteile:

While the setup may seem complicated, VoIP.ms provides excellent documentation and help to get things started. I have helped family members, friends, and work colleagues to onboard to VOIP.ms, and they are ALL still using the service. I have not come across any comparable service, nor anything that compares in price. For me, it’s a no-brainer; VOIP.ms is hands-down the best!

Nachteile:

It requires a reliable internet connection…if you don’t have that, it may not be a good experience. My parents complained a lot, but once they switched ISP’s, they have had no problems.

voip.ms, a reliable partner

Kommentare: Great

Vorteile:

pricing and ease of connectivity foremost. Aside from that a very simple and intuitive user portal.

Nachteile:

new servers replace old servers. We had to update it at several deployments.

Easy VoIP for Everyone

Kommentare: It has been smooth and easy. There was a learning curve at the beginning, but it wasn't bad and since then it has all just worked.I have recommended VoIP.ms to several companies I have worked with and will do so again.

Vorteile:

When looking for a phone provider I found VoIP.ms and decided I liked their features, flexibiilty and price. I like the ease of adding numbers and the control over access. I like all the added features such as voicemail, speech to text, sms via email.

Nachteile:

Never had any trouble. Never needed customer support beyond reading the FAQ.

Cost effective solution for personal and small business use

Kommentare: cost of telephony is the biggest plus with voip.ms. I am very happy with value for money.

Vorteile:

Voip.ms has a wealth of features that I use sparingly for my personal account and my small business account. The software is easy to configure with good FAQ and canned demos.

Nachteile:

The system goes down once in a while due to server issues. However voip.ms has a very good e-mail notification system so this issue is not a big deal. It is possible to switch to other servers if needed without too much effort.

Great VoIP provider

Vorteile:

Flexibility for plans, impressive call control, competitive rates

Nachteile:

Nothing I can think of, except for maybe USD billing, although I am in Canada