Zeevou Erfahrungen

A PMS for now and the future.

Kommentare: Zeevou has helped me grow my business. Zeevou has saved my business during Covid. Without it we wouldn’t be here.

Vorteile:

The control it gives me over every aspect of each property Is great. I can even assign housekeeping and admin tasks to members of the team. Automation is key and Zeevou delivers this.

Nachteile:

When I first used it the user functionality for someone not ‘computer minded’ was an issue. This has since been corrected and it has help markers next to everything.

Managing Cliftonvalley Apartments with Zeevou

Kommentare: Zeevou allows us to manage all important aspects of our online business via the major OTAs that we use. The bookings flow through to us, are flagged by emails that we can configure and the automated and customisable workflows take care of most of the requirements we have in day to day management of bookings, calendars, payments, security deposits, terms and conditions and ID verification and then guest contact and management. If something is wrong or missing, the development team and product owner/designers are easily contactable via a ticket system and are very responsive and helpful in both resolving issues and taking on board suggestions for development.
A great product with a very forward thinking design and management team. Most importantly, they have real world experience of running their own serviced apartment and hospitality business on a large scale, so they know first hand what is needed to help up manage our business effectively.
Thoroughly recommended.

Vorteile:

Xero integration, automated security deposits, Signable integration, willingness to consider development suggestions, allocation of our own dedicated account manager to assist us with requirements and configurations.

Nachteile:

Some user interface issues at different times, but these have been speedily resolved by the great support team and good timely responses. Mobile view could be improved or an App developed.

Great service, love it so far

Kommentare: I do love the support, they give your personal manager that will answer all your questions, and they are very open to new suggestions.

Vorteile:

The main features that I like are the possibilities with email mearketing to guests, it has a huge amount of variables that can be adjusted to everyones needs.

Nachteile:

The one thing that I would improve is the design of the booking engine website.

Finance task

Vorteile:

Zeevou is an excellent booking software that meets all that is needed for financial purposes. We can run numerous reports, send payment links, invoices, etc all with just a click away button. Easy to manage occupancy calendar, drop and drag option with the purpose of maximization of bookings.

Nachteile:

New features are needed - eg to blacklist chargeback guests.

Excellent onboarding experience

Vorteile:

Very helpful and professional! They grabbed me by the hand and showed me how to do it and that proved to be very stress-free and most importantly very frustration-free. 101% recommended!

Nachteile:

It's all been good so far - looking forward to the growth!

Fantastic product with customer service to match

Kommentare: Great ... I have tried a few other Channel managers which have no customer service at all.
This is a company that cares about its product staff and customers. I am delighted to be using it to grow my business.

Vorteile:

Ease of use, very user friendly with edit option and fantastic customer service .

Nachteile:

It is easy to edit if you have a problem ... I would like the blocked out dates to remain visible on the screen ... reporting could be easier with cleaning commission and tax separated easily ...

working with Zeevou

Kommentare: I work with Zeevou several hours a day, satisfied with using it a great help to serve guests and costumers find the best options for their accommodations. All futures and options are visible in a glance.

Vorteile:

This software is user friendly. All properties and units and different types of them and availability are seen in one clear calendar page. The explanations are complete and clear.

Nachteile:

That would be better if this software a higher seep in loading pages. It is because we usually use it when a guest is on a phone call and we check different pages in few seconds.

Amazing team!!!

Kommentare: i would recommend for everyone who would like to use a great manager platform

Vorteile:

Truly amazing team and support!!! It is the first time i have to use a channel manager and the support I do receive from the team it has been very helpfull

Nachteile:

Nothing I do not like about it yet. its a very easy use platform.

Great System

Vorteile:

- all the different types of functions this has - connecting up to my 3rd party software such as WP & Signable - customer service like no other

Nachteile:

- It is on the expensive side if you are a small operator

Zeevou rocks !

Kommentare: It's lovely, nice app, using it everyday for hours to work. found its features easy user friendly.

Vorteile:

Booking creation, sticky notes, corporate and personal profile are all parts that I like it.

Nachteile:

sometimes hard to search by names of the guests. but their email not issue.

There is nothing not to like

Kommentare: I wouldn’t hesitate to recommend them to anyone. Worth every penny.

Vorteile:

As a new business we have found Zeevou invaluable. The system is intuitive and easy to use. The support we receive from Zeevou is also excellent. They are fantastic.

Nachteile:

There have been a few bugs that have needed sorting but that’s probably to be expected.

Easy to set up

Vorteile:

Zeevou was soo much easier than I expected. The onboarding team was very very helpful, very experienced, and put me at ease! I was very excited and look forward to my next venture!

Nachteile:

Nothing - it has all gone very smoothly!

All in one solution

Vorteile:

Multi functional, user-friendly app. All features are functional and the design looks perfect. Support 24/7.

Nachteile:

Fortunately I never faced a difficulty using this software.

Highly recommended

Vorteile:

Very easy software to use which helps me with my Serviced accomodation business. Helpful team

Nachteile:

No mobile app available yet.