--- description: Detaillierte Informationen über Zoho Commerce zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Commerce Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [E-Commerce Plattformen](/directory/3/ecommerce/software) > [Zoho Commerce](/software/202282/zoho-commerce) # Zoho Commerce Canonical: https://www.capterra.com.de/software/202282/zoho-commerce Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/202282/zoho-commerce?page=2) > Erstelle deinen eigenen Online-Shop mit Zoho Commerce. Gestalte einen professionell gestalteten Online-Shop ohne Designerpreisschild. > > Bewertung: **4.4/5** von 64 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Zoho Commerce? Zoho Commerce bietet wettbewerbsfähige Pläne für jeden Bedarf und jedes Budget. Wir richten uns an angehende Unternehmer, E-Commerce-Startups, kleine und mittlere Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 64 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: 15,00 € - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Indonesisch, Japanisch, Koreanisch, Portugiesisch, Spanisch, Thailändisch, Vietnamesisch - **Verfügbare Länder**: Australien, Brasilien, Chile, Deutschland, Frankreich, Guadeloupe, Indien, Indonesien, Italien, Japan, Kanada, Kenia, Malediven, Mexiko, Neuseeland, Nigeria, Philippinen, Saudi-Arabien, Singapur, Spanien und 5 weitere ## Funktionen - Angebotsmanagement - Auftragsmanagement - Bearbeiten in Echtzeit - Benutzerdefinierte Domains - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandsverfolgung - Bestell-Management - CRM - Catalog Management - Content-Management - Daten-Import / -Export - Datensicherheit - Drag-and-Drop - E-Commerce-Management - E-Mail Marketing - Einkaufswagen - For Small Businesses - Individuelle Anpassung - Inhalt-Bibliothek - Inventarverwaltung - Kanalmanagement - Katalogerstellung - Kategorisierung / Gruppierung - Marktplatz-Integration - Mobiler Zugriff - Multichannel-Marketing - Online-Shop-Designer - Preismanagement - Retourenmanagement - Review Management - SEO-Management - Suchen / filtern - Third-Party Integrations - Versand-Management - Vorgefertigte Vorlagen - Vorlagen-Management - Website Hosting - Website-Management - Zahlungsoptionen - Zielseiten / Web-Formulare ## Integrationen (27 insgesamt) - 2Checkout - Avalara - CSG Forte - EasyPost - Easyship - Envia.com - FedEx Ship Manager - Google Analytics 360 - PayPal Payments - Razorpay - Shiprocket - Stripe Payments - Weglot - Worldpay for Enterprise - Zoho Analytics ... und 12 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [E-Commerce Plattformen](https://www.capterra.com.de/directory/3/ecommerce/software) ## Ähnliche Kategorien - [E-Commerce Plattformen](https://www.capterra.com.de/directory/3/ecommerce/software) - [Onlineshop Software für kleine Unternehmen](https://www.capterra.com.de/directory/31259/small-business-ecommerce/software) - [Multi-Channel eCommerce Software](https://www.capterra.com.de/directory/31281/multi-channel-ecommerce/software) - [Inventarisierungssoftware](https://www.capterra.com.de/directory/30106/inventory-control/software) - [Webdesign Software](https://www.capterra.com.de/directory/30935/website-builder/software) ## Alternativen 1. [Shopify](https://www.capterra.com.de/software/83891/shopify) — 4.5/5 (6764 reviews) 2. [Wix](https://www.capterra.com.de/software/169007/wix) — 4.4/5 (10819 reviews) 3. [WooCommerce](https://www.capterra.com.de/software/187800/woocommerce) — 4.5/5 (1054 reviews) 4. [Squarespace](https://www.capterra.com.de/software/143461/squarespace) — 4.6/5 (3435 reviews) 5. [PrestaShop](https://www.capterra.com.de/software/134005/prestashop) — 4.3/5 (332 reviews) ## Nutzerbewertungen ### "zoho commerce is a boon for small entrepreneur in digital world" — 5.0/5 > **swaminathan prabu** | *6. Oktober 2026* | Landwirtschaft | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: its user friendly, infact i builded my own website with zoho support its great value for money, i have also got zoho books, and inventory access along with commerce. > > **Nachteile**: logistics partner options can be better. need direct toll free number for zoho commerce, as currently email is only way to reach them > > for a small entreprenuer/ farmer like me, zoho commerce is a boon, initially i struggled to convince customer thru whatsapp catelogues etc.. i decided to launch my own website, after all due diligence check, i narrowed down to zoho commerce, zoho gave 1 month free subscription, in that period i builded my website and tested it, and then i gone ahead, my business grown leaps and bound after that, zoho support team is quick in resolving issues. overall zoho commerce is indispensable part of my business today. ----- ### "Zoho Commerce - great for small and growing businesses" — 5.0/5 > **Varunya Sree** | *8. Oktober 2026* | Bekleidung & Mode | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Adopting Zoho Commerce for our baby clothing brand has been one of the best decisions we have taken. The ease of use of the overall dashboard and the options provided are excellent. The way several aspects in the Zoho ecosystem (Zoho Mail, Zoho Payments, Zoho Campaigns etc.,) integrate and work together is simply great for a small business like us. The Zoho Commerce support team also responds with earnestness and sincerity whenever we face any issues. > > **Nachteile**: The way the item variations are handled has scope for improvement especially the aspect of adding images and then assigning it to the respective variations is a little cumbersome. It will be better if it is made simpler for ease of use. > > Overall, we are very happy with our experience at Zoho Commerce. Dashboard - 5\* Ease of Use - 5\* Integration - 5\* Support - 5\* ----- ### "After using for more than 6 months" — 3.0/5 > **Abhishek** | *1. April 2022* | Einzelhandel | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good > > **Nachteile**: Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce. ----- ### "Zoho Commerce – A Flexible, AI-Ready E-commerce Platform with Powerful MCP Integration" — 4.0/5 > **Muthukumar** | *11. Oktober 2026* | Lebensmittelproduktion | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What impresses me most about Zoho Commerce is its flexibility, affordability, and seamless integration with the broader Zoho ecosystem. One of its most promising capabilities is Model Context Protocol (MCP) connectivity, which opens up exciting possibilities for managing e-commerce operations through AI assistants. This is particularly valuable for entrepreneurs looking to simplify workflows, improve productivity, and embrace AI-driven business management. The platform offers comprehensive product management, category organization, storefront customization, payment integration options, and connectivity with other Zoho applications, including SalesIQ. I also appreciate Zoho's responsive customer support and its commitment to continuous improvement and innovation. > > **Nachteile**: There is some room for improvement in website design flexibility and customization options. A more intuitive drag-and-drop experience and additional layout controls would make the platform even more convenient for business owners without technical backgrounds. These improvements would further enhance an already capable e-commerce solution. > > My overall experience with Zoho Commerce has been very positive and encouraging. I use Zoho Commerce to develop and manage Just Dried, an online store specializing in dehydrated and freeze-dried food products. The platform provides a reliable, flexible, and cost-effective foundation for establishing and growing an e-commerce business. Its product management capabilities, category organization, storefront customization, and integration with other Zoho applications make everyday business operations more manageable. What particularly excites me is its MCP connectivity, which creates opportunities to integrate AI assistants into store management workflows. As someone actively exploring AI-driven business solutions, I see tremendous potential in using these capabilities to reduce repetitive work and improve operational efficiency. Another significant advantage is the flexibility of the Zoho ecosystem. Businesses can begin with essential features and progressively adopt additional applications and automation capabilities as their requirements evolve. Zoho's responsive customer support further strengthens my confidence in the platform. Overall, I consider Zoho Commerce an excellent choice for entrepreneurs and small businesses seeking a practical, affordable, flexible, and future-ready e-commerce solution. ----- ### "One Single Software to Manage it ALL" — 4.0/5 > **Ashish** | *8. Februar 2023* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order \& inventory management, accounts, customer relationship etc. > > **Nachteile**: Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI. > > Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/202282/zoho-commerce?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/202282/zoho-commerce) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten