Zoho Commerce Erfahrungen

Über Zoho Commerce

Erstelle deinen eigenen Online-Shop mit Zoho Commerce. Gestalte einen professionell gestalteten Online-Shop ohne Designerpreisschild.

Erfahre mehr über Zoho Commerce

Vorteile:

Easy payment gateway integration. Online chat facility by sales IQ (Chat can be handled by multiple team members at a time).

Nachteile:

Be forewarned that iF you have items with serial numbers in your inveNtory, THEY WILL NO LONGER BE AVAILABLE IN YOUR STORE.

Bewertungen zu Zoho Commerce

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,1
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

7,4/10

Zoho Commerce hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 36 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (36)

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Nutzerbewertungen filtern (36)

Farhan
CEO in USA
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Zoho Commerce has changed the way our customers now shop and place orders!

5,0 vor 2 Wochen Neu

Kommentare: We always had a traditional method of receiving orders and providing stock availability to our wholesale customers, via email and phone calls. This resulted in a very time-consuming and costly process for our company. With Zoho Commerce, our customers are now able to see the stock status of our products in real-time and place their orders without having to call us. Our cost and time savings have thus increased considerably.

Vorteile:

The software is easy to use, has a variety of design templates to choose from, easily synchronizes with other Zoho and non-Zoho applications, and is as good as any top-of-the-line e-commerce application on the market today.

Nachteile:

We found only a few features missing but it is also due to the fact that our business model requires features that are not common to most other e-commerce businesses. On this front, the Zoho design and engineering teams have been very cooperative and are working with us to incorporate these custom features for us.

Suneel
Partner in Indien
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Setting up store

4,0 letzten Monat Neu

Kommentare: Support team is very cooperative and go extra mile to help.

Vorteile:

User interface of site builder is very appropriate and simple. Could set up the store in no time despite being a non technical in the field. Very easy to customize the page. This comes along with the options to integrate other Zoho products free of cost which make it complete package.

Nachteile:

In visual editor, while changing formatting options, user should be shown the outcome on the relevant page.

Balamurugan
Director in Kanada
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to setup and Use

3,0 vor 4 Wochen Neu

Kommentare: Happy with the product, but looking for more enhancements

Vorteile:

Easy to Setup and Use and it also integrates well with Zoho Inventory

Nachteile:

Can have more layouts. Menu creation and assigning is little complicated

sushil
founder in Indien
Computer-Hardware, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best In class and Best ecommerce solution

5,0 vor 2 Monaten

Kommentare: we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops.
we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns

Vorteile:

This software has given us the freedom to work from anywhere and syncing our inventory to accounts to control of every transaction in all aspects, not only this we can control lot of things from our mobile apps

Nachteile:

nothing much yes some features which we need to try as per our marketing and sales strategy is the limitation on all saas based ecommerce platform whether it is shopify or big commerce

Brandy
Owner in Kanada
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Brandy Jackson

5,0 vor 3 Wochen Neu

Kommentare: It has been amazing the past 2 years. Love how it integrates into Zoho books

Vorteile:

How easy it is to use and create . Love that it integrates into Zoho books

Nachteile:

Wish there was a mobile app. This would make entries so much easier on the run

Srikanth
Director in Indien
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Affordable and yet powerful e commerce platform

4,0 letztes Jahr

Kommentare: Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized ecommerce platform owners to try Zoho.

Vorteile:

1) The software is affordable, they give us for free trial for more than 3 months, which is wonderful to play with the software and we decided it is the best one for our needs. 2) Other eCommerce software don't give many options for customizing, but Zoho has many customization options, which are easy to use and you don't need any developer knowledge. 3) Customer care is wonderful and you can expect a quick response almost all the times.

Nachteile:

Maybe they can improve the speed of the website for 10% more at least by minimizing the code.

Ashraf
Owner in Indien
Lebensmittelproduktion, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very good

4,0 vor 4 Wochen Neu

Vorteile:

Very easy to use page building and supporting system

Nachteile:

I want to improve notification, third party integration & multi hub management

Stephen
PRODUCT MANAGER in Indien
Bekleidung & Mode, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Zoho Commerce

5,0 vor 4 Wochen Neu

Kommentare: Good to use and customer friendly

Vorteile:

Easy to use and integration with our business is good

Nachteile:

Good no comments. We are happy to use Zoho Commerce

aka
aka
Founder in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Zoho Commerec for simple ecommerce

4,0 letztes Jahr

Kommentare: Generally my experience with Zoho commerce is smooth and satisfactory. I would suggest small sized and beginners to go for it for a hands on experience of ecommerce world.

Vorteile:

Other similar softwares don't have as much options for customizing as Zoho Commerce has to be honest. Customizations process is easy and simple to proceed with. The addon option for apps little plugins helps get job done without much hassle.

Nachteile:

The support is not that great. Support staff themsilves have lack of product knowledge at this point of time. The UI lags a bit with pieces of smal bugs here and there.

Musthafa
Managing Director in Indien
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simple and Powerful

4,0 vor 2 Wochen Neu

Vorteile:

Seamless integration with accounting and inventory management system and other utilities

Nachteile:

Multi-Currency pricing capability not available

Balakumar
Founder in Indien
Lebensmittelproduktion, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ZOHO Commerce is a Simple & a User-Friendly E-Commerce Platform

5,0 letztes Jahr

Kommentare: Since our business was not a technology intense, we decided to use a 3rd party commerce platform - Zoho Commerce. From day 1, our experience with their sales & customer support team was great. With the help of their support team, I was able to setup & successfully launch our website in 2 hours, since then any additional support or issues was addressed immediately. With the help of Zoho Commerce, our sales grew to 5 folds within 1 year and expecting it to only multiply further. It is very user-friendly for a non-tech person like me. I also feel their pricing is very cost effective. I would strongly recommend Zoho for all SMEs.

Vorteile:

Pricing : It is definitely cost effective & affordable for all small & mid sized companies. User-Friendly: It's very easy to use, even for a non-technical professionals. Initial Integration: was very simple and quick. Customization: Build your website the way you wanted. Customer Support: Both sales & technical support.

Nachteile:

User Password: Signup User ID password can be made simple. Default Content: Few default contents (Eg. out of stock error/notification message and few more) require development. Honestly, no too many cons, compared to their pros.

Antwort von Zoho

vor 11 Monaten

Hi Balakumar, thank you for leaving us a 5-star review on Capterra, and congratulations on the success of your online venture! We strive to be the ecommerce platform of choice for our customers by providing the right mix of ease-of-use, customizability, pricing, powerful integration features, and customer support, and reading your review just made our day! Marketing TeamZoho Commerce

Selvakumar
Managing Director in Indien
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent Ecommerce Platform.

5,0 vor 2 Monaten

Vorteile:

Web creation is more easy. Create a website using drag and drop is a excellent experiance. Integration with other app like google analytic, facebook pixel is more easy. only copy the ID and past it in integretion part is excellent. zoho offering 40+ apps for monitering website, inventory, accounts, and everying. that all available in ZOHO only. i really love ZOHO.

Nachteile:

Product listing Page and Details page, all in selection mode. i need to change it using drag and drop like website. in attribute selection side, there is a default selection. Please remove the default selection. if a customer trying to add product pop up should come and should highlight the attributs for selecting.

roshini
ceo in Indien
Kosmetik, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

awesome

5,0 vor 12 Monaten

Kommentare: good you can go for it

Vorteile:

very good e commerce platform high security

Nachteile:

Lesser integration of software such as payment gateway

Antwort von Zoho

vor 11 Monaten

Hi Roshini, we are delighted to hear you had a 5-star experience running your online store on Zoho Commerce. We are humbled that you have placed your trust in us, and we wish to assure you that our security and privacy practices are built on the foundation of that trust. Your continued support means the world to us! Marketing Team-Zoho Commerce

Howard
CEO in USA
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Working with Zoho Commerce

5,0 letztes Jahr

Kommentare: Tech support & management really try hard to make things easier.

Vorteile:

We had the best tech support and if like me you do not know how to do something they get on your computer remotely.

Nachteile:

Nothing really negative it was all good setting up Zoho Commerce espei

Antwort von Zoho

vor 11 Monaten

Hi Howard, glad to hear you were delighted with the quality of tech support you received from Zoho Commerce for your ecommerce business. We look forward to working with you! Marketing TeamZoho Commerce

Nafis
DIRECTOR in Indien
Textilien, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Casamia fabrics

5,0 vor 3 Wochen Neu

Kommentare: Good

Vorteile:

Easy to set up and integration with zoho books and inventory

Nachteile:

More options of website templates need to be provided

Abhishek
Founder in Indien
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

After using for more than 6 months

3,0 vor 4 Monaten

Vorteile:

Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good

Nachteile:

Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce.

Antwort von Zoho

vor 4 Monaten

Dear Abhishek, Thank you so much for taking the time to write us a review and thank you for your honest feedback. Every little feedback helps us improve our software and make the experience better for customers like you. Rest assured, we have noted your concerns and will strive to address them in the near future. In the meantime, if you have any specific queries or requests that we can address, we'd be happy to help you out. Please write to us at marketing@zohocommerce.com

Aman
Mr in Indien
Unterhaltungselektronik, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Recognize this great tool called Zoho Commerce.

5,0 vor 3 Wochen Neu

Kommentare: Quiet honestly, this time with Zoho Commerce, Zoho has win our hearts. The program is such a powerful tool with ease of access. Developers have done a great job really. The best part is the customer service. I have met this girl [SENSITIVE CONTENT]
and a lad named[ SENSITIVE CONTENT]. Both of them have proved to be an excellent customer support representatives with required patience, skills and required knowledge of the product.

Vorteile:

The ease of access for starters. Compatible with all Zoho One programs that we use.

Nachteile:

Ease of access, like I stated before. It consists of almost every feature that we required to run our business which is really great.

Doncy
Propreitor in Indien
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Zoho Website Review

4,0 vor 3 Wochen Neu

Kommentare: Our experience with Zoho is good overall. We get the required support whenever needed. Website speed is good and also its user friendly.

Vorteile:

The website speed is good and ease of use.

Nachteile:

Would be great if many other functionalities like wish list, gift options , gift card options are added soon as we can see there are so many e commerce platforms and competitors effectively using them.

Verifizierter Rezensent
Owner in USA
Verifizierter Nutzer auf LinkedIn
Maritime Wirtschaft, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

Not worth the money

3,0 vor 6 Monaten

Kommentare: Support is via email and very slow.. With some digging, I was able to find the phone support number. They are not very helpful.

Vorteile:

The themes and visual appeal are very good. It is possible with some effort and zero coding to make a site that does not look like the typical cookie cutter approach from some many of the other options out there.

Nachteile:

The cost is outrageous. I spent an already excessive sum to use the serial number tracking in Zoho inventory. I don't need it in the online store, and Zoho wants $160 per month for that feature alone. Stupid. Be forewarned that iF you have items with serial numbers in your inveNtory, THEY WILL NO LONGER BE AVAILABLE IN YOUR STORE.

Antwort von Zoho

vor 4 Monaten

Dear Reviewer, Thank you for taking the time to write us a review. Every little feedback helps us improve our software. I can understand your concerns about costs but I would like to assure you that Zoho prides itself on providing world-class software at highly affordable prices. If you are using multiple Zoho products, I would suggest taking a look at our Zoho One offering which provides more than 40+ Zoho products(including Zoho Commerce, Inventory, Books etc) at one unbelievably low price. Chances are, you might find moving to another software might be more expensive. I hope this helps you re-evaluate Zoho's offerings and you give us another chance to provide better value to you. If you'd like to reach out to us for any specific query, please write to us at marketing@zohocommerce.com. We'd be happy to help you out.

Santhosh
Admin in Indien
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to start your e-commerce

4,0 letztes Jahr

Kommentare: Happy and good customer service.

Vorteile:

Easy cataloguing and easy Refunding options made easy to handle customers

Nachteile:

Last mile delivery , getting customer geo location, no option to download reports like Sales - daywise, productwise ....

Antwort von Zoho

vor 11 Monaten

Hi Santhosh, thank you for your review! We are grateful to have you as our valued customer as we strive to be the ecommerce platform of choice for users. We will use your feedback to improve Zoho Commerce and enhance your experience even further in the future. Marketing Team-Zoho Commerce

Amit
CEO in Indien
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

One of the best software for multi-channel store

5,0 vor 2 Monaten

Kommentare: Overall, will definitely recommend Zoho Commerce.

Vorteile:

Very easy to use product especially if you use the rest of the Zoho ecosystem. Commerce team is always available to help think through and customize to your business needs.

Nachteile:

Commerce is competing with Shopify and needs to deploy new features and functionality faster.

Shanikwa
Owner in USA
Kunst & Handwerk, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great for small-medium businesses

5,0 letztes Jahr

Vorteile:

Zoho Commerce allows businesses to create online stores, accept orders and process payments, inventory tracking and shipping options.

Nachteile:

The pricing features for subscribers aren’t the best.

Antwort von Zoho

vor 11 Monaten

Hi Shanikwa, seeing our customers happy makes us happy! I would also like to share that Zoho Commerce has recently revamped its pricing to address the needs of online businesses of different sizes and budgets, with additional options for feature add-ons as well. You can find more details on this page https://www.zoho.com/commerce/pricing.html Marketing Team-Zoho Commerce

Verifizierter Rezensent
IT Admin in Kanada
Verifizierter Nutzer auf LinkedIn
Bau, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Worst customer support I've ever faced

3,0 vor 2 Jahren

Kommentare: another expense on top of Zoho One apps, and much less support provided. I have to wait days to hear back from commerce support. Much less user-friendly than Zoho Sites. Less customization options.

Vorteile:

I love that it's a suite of apps that streamline daily operations.

Nachteile:

The support is awful. Hard to get any real answers and support staff know less about the software and apps than I do at this point. Had to figure a lot of things out myself while waiting for an answer from support. Too many solo apps that require additional monthly subscription fees. Software is buggy and support will just tell you to clear cache/cookies instead of resolving the issue.

Arulmozhi
Business in Indien
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pettree India

5,0 vor 2 Monaten

Kommentare: overall experience is excellent

Vorteile:

Zoho ecommerce software, is very easy to use and handle

Nachteile:

I do not have anything to mentioned in this column

Abhayjeet
Owner in Indien
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A good overall package

5,0 vor 2 Monaten

Kommentare: its awesome

Vorteile:

the best thing I liked abut this software is ease of setup, usability, sync with other Zoho apps

Nachteile:

it has less templates to chose from, it should have more advance reports section, importing exporting products with many variants should be done with ease