OmniConnect Erfahrungen

Über OmniConnect

OmniConnect bietet eine sichere API-Konnektivität innerhalb von 90 Tagen zwischen jeder FinTech-Lösung und jedem in den USA ansässigen Finanzinstitut.

Erfahre mehr über OmniConnect

Vorteile:

The system was easy to setup. Although the uploading process take a while to complete it's a simple process for the users.

Nachteile:

The only downside was there isn't a plug and play option between our LOS and NXTSoft.

Bewertungen zu OmniConnect

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,2
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

7,7/10

OmniConnect hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 13 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (13)

Produktbewertung

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Nutzerbewertungen filtern (13)

Verifizierter Rezensent
Organizational Manager in Italien
Verifizierter Nutzer auf LinkedIn
Verpackung und Container, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Powerful fintech integrations

5,0 letztes Jahr

Kommentare: We were a bit hesitant at first to outsource our business integrations, but we're glad we did because OmniConnect is cost-effective and brings faster ROI than having everything done in-house. The API integrations work seamlessly and solutions are fast whenever we encounter minor bugs.

Vorteile:

OmniConnect's approach to fintech solutions is highly specialized. We really like how fully-customizable the whole platform is and the integrations are secure and scalable. Customer service is wonderful -- they're so responsive and offers great solutions right away.

Nachteile:

None so far. OmniConnect makes every service and solution personalized so that it's really tailored to our organizational business needs.

Antwort von NxtSoft

letztes Jahr

Thank you for the kind words, we are thrilled to see your 10/10 rating. Glad to hear that you are continuing to find OmniConnect helpful and personalized for your organizational business needs. As always, reach out if we can help in any way. -MSJ

Verifizierter Rezensent
Senior Software Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent and straightforward product

4,0 vor 10 Monaten

Kommentare: The overall experience has been really great. The company has seen great growth potential after enabling this API service.

Vorteile:

The infrastructure is excellent. The API integration is best in class or integration for online payments and offline stores. Omni connect allows you to easily configure and fetch the credit card information with ease. Omni connect has excellent encryptions and allows seam less connection with Alipay and Apple.

Nachteile:

It has a very complex dashboard but lot of features. The chat bot doesn't work as expected and needs more work. The processing fee is a bit higher compared to other services although the quality of the service makes it worthwhile.

Antwort von NxtSoft

vor 4 Monaten

Thank you for your thoughtful review! We are glad to hear you have had a good experience with our API integration and that your company has seen great growth potential after enabling OmniConnect. We will pass your comments along to the development team as well. Thanks! As always, reach out if you need anything. -MSJ

Christian
Systems Analyst in USA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Terrible Customer Support, Needs Constant Fixing

2,0 vor 4 Monaten

Kommentare: Absolutely terrible. Unreturned calls and emails. Many people don't have answers to issues that arise. Stuck in an endless loop of needing their help and they are unsure of how to help.

Vorteile:

It carries data, which is great. It has potential to be a very valuable tool.

Nachteile:

It is highly reliant on them to get working properly so I have less control.

Antwort von NxtSoft

vor 4 Monaten

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our SVP of Client Experience is reaching out to you to resolve this. -MSJ

Greg
Capital Markets in USA
Immobilien, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Nxtsoft - OmniConnect

5,0 vor 4 Monaten

Kommentare: OmniConnect has been amazing at supporting our ongoing changes. The changes that occur on the LOS systems and loan servicing sector, OmniConnect is always available to assist with enhancements and/or corrections.

Vorteile:

The support team is second to none. Based on their experience and customer support, the OmniConnect team are best in class.

Nachteile:

I have no negative comments on the software or OmniConnect team or portal.

Antwort von NxtSoft

vor 3 Monaten

Greg, it is incredible to hear that you have had such a great experience with our support team. We are so proud to hear that. Thanks for taking the time to leave OmniConnect a review. As always, reach out when you need anything. -MSJ

Lee
Business Solutions Lead in USA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

5,0 letztes Jahr

Kommentare: We've had a very good relationship since 2012. The implementation team was very thorough and well organized. They helped us out with the custom mapping that we wanted to do, and are always timely and resourceful with any issues that arise.

Vorteile:

We use OmniConnect to upload mortgage loans from our LOS to our core environment. It's functioned great since we implemented initially in 2012. We transferred to a new LOS in 2015, and the transition was seamless with this piece. It's very rare that we encounter issues with it, and their support team are great to work with if we need help.

Nachteile:

We're looking forward to moving to the hosted environment. Our current upload process could be more streamlined, and we'll address this with the hosted environment.

Antwort von NxtSoft

letztes Jahr

Lee, thank you for your 10 out of 10 recommendation. This means so much. We have appreciated your relationship since 2012 and look forward to the future with you. We will pass along your comments, and as always, let us know if you need anything. -MSJ

Kathy
Loan Operations Manger in USA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product/Great Service

5,0 letztes Jahr

Kommentare: They are connection between our los software and core. They book loans and disburse our loans. Huge time saver for our staff.

Vorteile:

Truly easy product to use and great people to work with when you have problem.

Nachteile:

I am not as knowledgeable as i should so i feel bad opening cases but they are always so helpful

Antwort von NxtSoft

letztes Jahr

Kathy, thank you for the glowing review - it means the world. We will pass your comments on to the OmniConnect team. As always, let us know if you need anything! -MSJ

Lee
Systems Admin in USA
Bankwesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Software

4,0 letztes Jahr

Vorteile:

Setup was easy and NXTSoft customer service is fantastic.

Nachteile:

The only downside was there isn't a plug and play option between our LOS and NXTSoft. Not really a Con, just takes a lot of hands on to get initially implemented.

Antwort von NxtSoft

letztes Jahr

Hi Lee, thank you for your great review. We are happy to see that the setup was easy for you and we are proud that our NXTsoft customer service has treated you well. As always, reach out if you need anything! -MSJ

Don
Mortgage Applications Administrator in USA
Bankwesen, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

CCMC and NxtSoft

4,0 vor 4 Monaten

Kommentare: I am not sure if I am rating NxtSoft, CCMC or OmniConnect, or if they are all the same thing. I recognize OmniConnect as the support portal we use for NxtSoft. If this is rating NxtSoft I would that the experience has been adequate but not great. Support turn around time has been weeks or months from initial response.

Vorteile:

It works when it's set up properly. Saves a ton of time from how we used to book loans.

Nachteile:

Setup was extremely complex and temperamental . UI is dated and clunky.

Antwort von NxtSoft

vor 4 Monaten

Hi Don, We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our SVP of Client Experience is reaching out to you to resolve this. -MSJ

Kristin
Mortgage Processing Manager in USA
Immobilien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Happy Customer

5,0 vor 4 Monaten

Kommentare: Very supportive and the implementation process was smooth.

Vorteile:

Easy to use, customer Support and Employee knowledge.

Nachteile:

Na

Antwort von NxtSoft

vor 3 Monaten

Kristin, thank you for taking the time to leave us a review for OmniConnect. So glad to see that you are a happy customer, and had a smooth implementation process. Let us know if you need anything! -MSJ

Kasey
Web App Specialist in USA
Finanzdienstleistungen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Kasey's Review

5,0 vor 4 Monaten

Vorteile:

It's easy to navigate through and find the documentation you need.

Nachteile:

All of the old projects still sitting around in it

Antwort von NxtSoft

vor 3 Monaten

Kasey, thank you for leaving us a review. Glad you found the documentation you needed easily. -MSJ

Michael
Operations Manager in USA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I recommend the Omni Connector

4,0 vor 4 Monaten

Kommentare: Very helpful staff from implementation, customer service and our account Rep [SENSITIVE CONTENT]

Vorteile:

I like the Cloud feature and the ease of using Ground Control

Nachteile:

implementation mapping. It took a lot of trial and error.

Antwort von NxtSoft

vor 4 Monaten

Thank you for taking the time to leave us a review, Michael. It's great to hear that the whole team has been helpful from the start. As always, reach out if you need anything! -MSJ

Teresa
SVP/CLO in USA
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Interface with Compliance One and Fiserv Premier

5,0 vor 4 Monaten

Vorteile:

Product is easy to use. We were able to interface other software to the core system. This saved time and money.

Nachteile:

I cannot think of any cons as we only use this product for one piece of software. That is our loan system.

Antwort von NxtSoft

vor 4 Monaten

Thanks Teresa for taking the time to leave OmniConnect a review. Glad to hear that you find it easy to use, and better yet, that it saves you time and money! As always, let us know if you need anything. -MSJ

Donn
Manager, Lending in USA
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

HFS CCMC Link

4,0 vor 2 Jahren

Kommentare: Overall satisfied with the total experience.

Vorteile:

the system was easy to setup... Although the uploading process take a while to complete it's a simple process for the users.

Nachteile:

the processing time, we've been told its the connectivity.

Antwort von NxtSoft

vor 2 Jahren

Hi Donn, we are thrilled that you are satisfied with the experience and that the OmniConnect system was simple for you to set up. Thank you for your comments, and for taking the time to leave us a review! - MSJ