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Über Certn
Certn ist eine ausgezeichnete Lösung für Human Risk Intelligence, mit der Unternehmen umfassende Hintergrundprüfungen auf der ganzen Welt durchführen können.
Fast, easy, inexpensive, accurate and great customer support.
I can't think of anything in particular that's not working well.
Nutzerbewertungen filtern (78)
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Nutzerbewertungen filtern (78)
Certn is amazing!
Kommentare: Amazing! I've been working with them for almost 2-years and we've saved time and money since switching to Certn in 2019.
Vorteile:
The system is extremely easy to use for both HR professionals and the candidate. The candidate experience is positive and I've only heard positive things from our candidates that use the platform.
Nachteile:
Nothing comes to mind. I only have positive things to say about the Certn platform.
Certn Review
Kommentare: My experience has been awesome from quick response to any queries or expansion on data
Vorteile:
What I like most about this software is it is extremely easy and quick to use. The response is quick unless there is an issue with the person I am looking into.
Nachteile:
Sometimes it is not clear at what stage the applicant is at Did they submit?
Good for International Background Checks
Kommentare: Overall it works well enough for what we need and though it can take a bit of back and forth, customer service is always nice, helpful and does their best to resolve the problem. However, given that our primary background check service syncs with our HRIS (very important to us), and is a great service in itself we won't be fully switching over anytime soon.
Vorteile:
I like that we are able to run international background checks, we use Certn for background checks for candidates who are moving from other countries or who have recently moved from another country to the US.
Nachteile:
It takes a very long time for the background checks to be completed, it's not always clear why something takes long or a portion was unable to be completed. I have received information that Certn was unable to verify that I was easily able to verify afterward. And I don't love that we don't know the cost until after the background check is run.
Fast & Efficient Without Compromising Quality
Kommentare: When I was hired with TVH, they required everyone to physically go into a police station, wait in line, and then the turn around time is typically anywhere from 3 hours to 3 weeks time to receive a copy of an individual CRC for employment. I had used Crtn previously at another workplace to provide my CRC, and went to corporate HR to discuss whether we could do this instead and have it funded by our company as I was slightly off put by making an employee pay for their own prior to even being employed here. I proposed it to my partner at our North American head office in the U.S. - and the people who helped us still randomly check on us to ensure that we are not encountering difficulties.
Vorteile:
Results are quick. When you have applicants who must provide a CRC for employment purposes, the last thing that you want to have as a recruiter is a long complicated process. It is both quick on the employer side and candidate side. It is user friendly from both sides as well. There is access 24/7; no time constraints.
Nachteile:
There really isn't anything that I would say is missing.
Revolutionized our background check workflow
Kommentare: Relatively easy implementation into our workflow through their API. We were able to eliminate almost all human involvement in our background check process and speed up turnaround times compared to our previous vendor where everything was done manually.
Vorteile:
Fully automated process if you set up your workflow properly.
Nachteile:
Their API documentation was a little lacking, although they've made some improvements and emails are quickly answered.
Best background check service on the market
Kommentare: A great service to offer our customers (Landlords and Property Management companies) as well as an ID verification system that we use internally to mitigate fraudulent accounts.
Vorteile:
Canadian company that has excellent customer service. Easy to implement software solution and our customers love the instant reports that helps them with their tenant selection process.
Nachteile:
No complaints! Other competitors are more costly and use less technology with their service.
CERTN Review
Kommentare:
The speed of references responses for our candidates is great and helps get our candidates working quicker.
It also frees up our time to focus on direct hiring.
Vorteile:
The speed of service is great. We get responses back from references the same day. This makes transitioning the new hire into the organization seamless. Also the response from CERTN support is fast and very helpful.
Nachteile:
At times knowing why the candidate is still analyzing. Often it is due to not being able to verify the pictures. It would be helpful for us, as recruiters, to know this, so we can help the candidate quicker.
Procom
Kommentare: Overall our experience has been great, everyone seems to really like the tool. Outside of my experience above, I'd have nothing to complain about.
Vorteile:
I like the user experience, especially for the incoming resources. No longer have to ask them to report to Canada Post
Nachteile:
My major issue with the software is the grading system for credit review. We have SLA's with clients to ensure we report credit issues, an amber score with a seemingly arbitrary letter grading makes it very difficult for my team to decide what should be escalated and what shouldn't. The result, they end up on my desk and I don't have time to review, I need a pass fail. One of my clients is suggesting we revert to our previous provider to avoid.
Certn
Kommentare: Over all the experience is good! [SENSITIVE CONTENT HIDDEN] is always such a great help if I need help with anything. shes always quick and efficient.
Vorteile:
I like that it saves me from having to email the candidates references, it saves me time. It also save my management team time as they no longer have to spend time doing background checks
Nachteile:
I don't like the way its set up, you can't just scroll through to the next candidate, and when you try to go back to the previous page it resets and takes you to the first page. That part is a little annoying.
Great Business Solution
Vorteile:
The data that is returned is easy to read and understand and provides the information needed for the purpose. Enjoy the chat feature and that the navigation of the portal is easy.
Nachteile:
No real cons other than some delays during turnaround time.
Exactly what we needed
Vorteile:
Incredibly easy to use. Great user experience.
Nachteile:
Haven’t had any issues to date. Have only used pretty basic functions.
Good system, positive candidate experience
Vorteile:
It's easy to use on both ends, provides an easier candidate experience.
Nachteile:
Sometimes there are issues with how it syncs with Taleo and we have to send them out manually though Certn website.
CertN Review
Kommentare: The service has amazing customer service. The staff reply within an hour most of the time. Shout out to [SENSITIVE CONTENT HIDDEN]
Vorteile:
The software is easy to manage with easy display of information.
Nachteile:
The software leaves a lot of room for user error and can delay some applications
The best way to do background checks
Kommentare: Great team, great product.
Vorteile:
Certn allows us to run comprehensive background checks in just minutes, and results come back in 15 minutes, not days - which is how the long the process takes takes the competition. The interface is great for both us and the person we are running the background check on - the simple, easy-to-understand interface means candidates can grant permissions quickly, and speed the process up for everyone.
Nachteile:
Nothing that I can think of at this moment....
Great software
Kommentare: From the initial booking of a demo and ongoing, Certn has been great to work with.
Vorteile:
The set up was easy, I like the different checks that can be performed.
Nachteile:
We set up a package but it does not automatically default to the package when we submit a background check.
Great Screening Software
Kommentare: Using Certn allows us to remotely service geographical areas where we don't have a physical branch presence. During the COVID-19 crisis we have been able to keep our business running seamlessly for our clients by utilizing the online screening software.
Vorteile:
The ease of use is one of the best features. The exemplary customer service from the Certn team is the other feature that keeps me using the software and bringing more co-workers into the fold.
Nachteile:
The only thing I would mention is when an applicant's status gets stuck and I need to reach out to the service team to have them investigate and push results through. The service and turnaround time for response is great.
Awesome
Kommentare: Great! The customer service is amazing, and our candidates have been pleased!
Vorteile:
Very user friendly, and the interface is simple for both the employer and the candidate.
Nachteile:
N/A - We haven't had any issues as of yet.
Overall happy with Certn
Kommentare: It has been great to have all the information easily accessible in one user friendly portal.
Vorteile:
Certn offer an easy to use portal where all your information is centralized. Our company also liked that you can brand the platform and service. The team has been very helpful with the on-boarding process and on-going support.
Nachteile:
It would be nice if the reference feature could be more customized and tailored to the clients needs.
About Certn
Kommentare: Wonderful Experience
Vorteile:
Easy to Use Fast Processing More Reliability
Nachteile:
There is nothing that I don't like. Keep it up.
Great
Kommentare: Wonderful
Vorteile:
It is very user friendly and the results are generated quickly
Nachteile:
Nothing - no complaints, I enjoy using it
Great Canadian Product
Kommentare: My experience with Certn has been great. It was an easy transition to get started and their platform to use is very simple.
Vorteile:
I like the fact that I can send a link to an application directly to a tenant to fill out. It also is easy to set up on your phone, so needing a computer isn't required
Nachteile:
This isn't necessarily about the software, but I have encountered that it can become pricey if you post your application page on your website and then have multiple people who are under-qualified applying without your knowledge until you either log in or are billed.
Certn is Great! Very user friendly, and their customer service is amazing!
Kommentare: Easy and seamless!
Vorteile:
CERTN is super user friendly. It is very easy for both team members and administrators to use. The Customer service is also amazing.
Nachteile:
I have not run into any issues with CERTN yet.
Very simple to use/fast results
Kommentare: Great!
Vorteile:
How easy it is to use, the fast results come back for the criminal
Nachteile:
If the criminal comes back not clear, criminal record is not provided.
customization , usability modification
Kommentare: So far everything has been great
Vorteile:
the updates to reflect our business model was exceptional. All of the suggestions we made were implemented exceptionally quickly.
Nachteile:
nothing was a con with the software... just the learning the new software, but the guides were fine... our two factor authentication was a bigger issue..
CERTN
Vorteile:
It is very user friendly and easy to guide/work through.
Nachteile:
Issues Related to immigrants and the complications associated with their background checks.