Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über ARI

Alles, was du zur Verwaltung deines Kfz-Reparaturbetriebs benötigst, von der Bestandsverfolgung über die Rechnungsstellung bis hin zum VIN-Decoder und der Nummernschildleser.

Erfahre mehr über ARI

Vorteile:

ARI was easy to navigate and get to do what I needed to do. I like that its a mobile application and hosted which takes all hosting stress away from the business.

Nachteile:

More of automative collision and refinishing references.

Bewertungen zu ARI

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,5
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,6/10

ARI hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 387 Nutzerbewertungen auf Capterra.

Hast du ARI bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (387)

justin
justin
Digital Marketer. in USA
Verifizierter Nutzer auf LinkedIn
Konsumgüter, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ARI helps in achieving a very organized workflow.

5,0 vor 8 Monaten

Kommentare: Getting the best in workflow organization.The product enables us to achieve a very organized workflow.

Vorteile:

The product is absolutely easy to use particularly even for first timers because they can use it with ease.It helps in achieving a very organized workflow.Very detailed reports on our repair reports and we are able to do repairs on time.

Nachteile:

There is absolutely nothing to dislike about it except for the few application errors that we find in it.

Rab
Owner in Kanada
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple but powerful app!

5,0 vor 7 Monaten

Kommentare: I have been with these buy from the time they started. I purchased out a full version of it in its younger days seeing its potential so I can confidently say they are doing very well thus far. I am not sponsored by them or anything but if a product is great and simple I am all for it.

Vorteile:

Very user friendly, customer service is great, and they are always updating to meet broader needs of an automotive business.

Nachteile:

Cons cannot be in the vocabulary of an app that is just coming up the game. Functionality is there but needs time to catch up to the big players far as full integration is concerned. It wouldn't be fair to judge the underdog that is trying their best to compete.

Pierre
Mechanic in Kanada
Automotive, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Love it, easy to use

5,0 letzten Monat Neu

Vorteile:

perfect app for a mecanic. easy to use and to set up client and vehicule. use it with my phone and able to finish using the computer later in the day if needed. Love that I can enter all the vehicule information that shows on the invoice, that was important for me.

Nachteile:

when transfering the amount of invoice in quickbook, the amount does not transfer correctly since it does not seem to recognize the tax portion.

Mida
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Unhappy customer

3,0 letztes Jahr

Kommentare: Not happy, we’ve been complaining about slow software and highly glitchy that has been causing us major errors. We already submitted about 15 complaints. And the last one was multiple invoices are being created under the same number which will cause us so much trouble with our accounting. We hope those issues get taken in consideration or unfortunately we’ll have to look for different software.

Vorteile:

Very difficult to operate. Only pros that it doesn’t automatically delete information entered

Nachteile:

Unlimited Glitches, software is slow. Freezes most of the time.

Antwort von uMob

letztes Jahr

Hello Mida Thanks for your feedback. We are constantly working on improving the software. We believe the last update (V10) came with some great speed improvements. As for the Invoice numbers, we believe this may be related to multiple users inputing info at the same time. We continue to monitor for such issues!

Travis
Owner in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Get more and save big

5,0 vor 2 Monaten

Kommentare: Very good so far however I’m still new learning

Vorteile:

I’m still new to it but once set up ease of use speed

Nachteile:

Would like to be able to talk on phone for support

Martin
Owner in Spanien
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ARI - Efficient, Affordable, and User-Friendly

5,0 vor 11 Monaten

Kommentare: I have had a positive experience with ARI, as it streamlines my workflow and keeps everything organized. The user-friendly interface and comprehensive features make it a valuable tool for my business.

Vorteile:

I love how intuitive ARI is to use. I can easily create invoices, manage inventory, and track customer records. The online payment feature is fantastic, making transactions hassle-free for both me and my clients.

Nachteile:

I found that ARI's scheduling feature lacks flexibility, especially for varying business hours. However, customer support reassured me that they're addressing this issue in an upcoming update.

Cortley
Partner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great for Small Shops Looking for Basic ease of use.

5,0 vor 8 Monaten

Kommentare: So far so good.

Vorteile:

This is showing to be super easy to use & not too time consuming. The fact that it is set up like an app is nice as it speeds up the work for entry by our staff. The DVI's are awesome, especially for our C techs who are still learning. Really looking forward to moving from paper reminders to digital & this also opens up more opportunities for reminders. Coming from a shop with no real shop management system we like that it will also track customer vehicles so we can see what the issues were last time, what we did, what it took, etc.

Nachteile:

No actual edit button on work orders, you have to select the more & then edit. We really would like as little steps as possible. The parts entry/order process seems a little longer than needed as well.

Antwort von uMob

vor 8 Monaten

Thanks a lot for your feedback! We took note about your requests for an edit button for JobCards and also an easier way to add/order parts! We hope to have a good solution for you soon!

Sameer
Owner in Bahrain
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Why i got ARI

5,0 vor 6 Monaten

Kommentare: Its a great software that is very important to our work

Vorteile:

Job cards, invoices and pretty much everything

Nachteile:

The fonts size below the icons are too small to read. The icons used can be better and more relevant and they should all be same branding color.

Daniel
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review ari

3,0 vor 3 Monaten

Vorteile:

Billing is easy only thing is the glitches quiet often

Nachteile:

The glitches and they lost all my customers info and history one time and couldn’t fix the issue

Danny
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I love this app

5,0 vor 2 Wochen Neu

Kommentare: I've been using this product for months now and I like the way that it keeps everything organized for you it automatically makes tables with payments,it automatically notifies customers when jobs are completed, and it keeps track of assets for your business.

Vorteile:

I like that it keeps everything organized and I can do anything I need right from the home screen. The best thing is the service reminders because they help me make more money!

Nachteile:

The initial setup is a little tedious and confusing but once you get used to it it's easy.

Jason Robert
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It works well

5,0 vor 9 Monaten

Kommentare: I love Ari. Really easy to use.

Vorteile:

Air ride has been super easy to invoice customers! That is the best advantage is being able to share through text message or email in the invoice for a customer. Also with the option to pay right in ARI! I also like the option to be able to order parts through my suppliers with parts tech built in, makes it super easy to be a one-stop shop for invoicing including making purchases. I just wish I was away that it automatically applied to markup on parts when invoicing it from parts tech!

Nachteile:

What I like least about ari to get history of a vehicle without clicking on individual invoices to see the history, I wish there was a way to get a breakdown and be able to search for if I did a brake job or an oil change on a customer vehicle that makes it harder to research things and understand what the customer needs. The other thing I don't like is there's no way to create an estimate inside of an invoice for future use. I do mobile auto repair and wouldn't rather send an estimate with what is already invoice out for what is due today and go to create an invoice from that estimate and have to create two separate invoices or estimates at the same time.

Antwort von uMob

vor 8 Monaten

Thank you very much for your detailed feedback! We already started working on applying markup to parts purchased through PartsTech. As for vehicle history, pls try this: open the vehicle, scroll down to ARI History and check that section out! It's a breakdown of all services and parts done on that vehicle!

Ryan
Owner in USA
Automotive, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

ARI is perfect for me!!

5,0 letztes Jahr

Vorteile:

I can't say enough good things about this company. I am starting up my own business and I am so grateful to have found ARI. I was looking into many other CRM's like ShopKey, ShopMonkey, etc, but the price was far too steep on those programs for my situation. Don't get me wrong, ShopKey is a great software, but it was a $300 a month commitment that I couldn't not do. After searching high and low I found ARI. ARI is simple, affordable, and has all of the features I need, and more. What I love most about ARI is that their team listens to feedback and is CONSTANTLY IMPROVING. I have never had an issue with their program, when I need it, it works. I love it for the price point and simplicity, it is perfect for me.

Nachteile:

At this moment, after using ARI for a year now, I really do not have any cons that I can think of. It's a great CRM and for the price point I promise it cannot be beat.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Head too the top

4,0 vor 4 Jahren

Kommentare: On a day-to-day basis soap the system works excellent I can get a lot of information about the vehicle and working on to make sure that I'm doing the correct repairs all I know an excellent Abby great software

Vorteile:

It's constantly growing two years ago when I started with this company they didn't have the VIN to scan didn't have a lot of things in love features that they have no they're constantly growing and getting better I enjoy working with the software every day me and my customers happy. the price they're unbeatable I've looked into several other companies and I can't come near the price of what they did offer so thanks guys

Nachteile:

Occasionally when I go to save a vehicle it saves multiple times I don't know if it's due to my phone service or do to the app but that sometimes gets frustrating then I have to go back in one by one erase all the multiple copies of that vehicle

Chris
Owner/Lead Tech in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product for.start ups

5,0 vor 4 Jahren

Kommentare: But overall has been a smaller new start-up it's been a very helpful thing to be able to go from handwritten to what you do guys program and be able to look a little more professional

Vorteile:

The amount the amount of actual options that you have available to you in a single location is amazing

Nachteile:

The Diagnostics you could use to have choices of more donegal's other than the one or two that is implemented in there at the moment because it's not clear fide it just says the best one to use it does not say the only one the fact that too many steps in the process to be able to create an invoice from start to finish to be a little easier to navigate not a big fan of outside parties such as QuickBooks and stuff like that to be able to do the accounting / bill pay that y'all offers too many other steps to be able to make it easier on the consumer be easier way down corporate on me I like the fact that you guys offer that but to go about it there's no where are you guys you guys don't explain that you know Pearson ditional fee from a different company and I just not a big fan of that

Antwort von uMob

vor 3 Jahren

We have simplified the Invoice creation process slightly and worked on app's stability. Let us know if you'd like us to do anything else!

Nicholas
Owner in USA
Automotive, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Invoicing for the small guy!

5,0 letztes Jahr

Kommentare: Loved this application. It helped startup and run my invoicing for 2 years now.

Vorteile:

Very easy to navigate and keep updates with customers over the time the vehicle is in the shop. This gives the customer a general time and less back and forth.

Nachteile:

No labor times. I would like to have vehicle labor times for each VIN matched vehicle to the invoice.

Danny
Operations Manager in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good Product

5,0 vor 8 Monaten

Kommentare: Great

Vorteile:

It's very user friendly and my staff can use the program without problem

Nachteile:

Needs a better labor guide payment program

Antwort von uMob

vor 8 Monaten

Thanks a lot for your feedback! We'll look into expanding our labor guides offering!

Jamie
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

J and M Auto

4,0 vor 7 Monaten

Kommentare: Overall, the program is great! It has a few areas I'd change, but that's not that much compared to the rest if the program itself. It's very easy to use and easy to learn. I have recommended this program to others already.

Vorteile:

There's a lot that I love about the program. The value is great, it's very easy to learn and to use on most areas, and it's very easy for customers to view their invoices and pay them online.

Nachteile:

The online booking for appointments is not the best. The job cards are a bit difficult to understand and work, causing us to use invoices and estimates only. If we SMS a customer on the system itself then we cannot retrieve messages back from them unless the message our personal numbers.

Santiago
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great software for the price.

4,0 vor 2 Jahren

Kommentare: Great experience, hoping to soon integrate CAR FAX so i can start reporting to them. I truly love this product, has saved me a ton of time.

Vorteile:

The ease of use of this software to make a RO, estimate, and invoice is great. The appointment set up and website is also great and my customers love it. I also like all the integration features as well as electronic invoicing and estimates that can be approved by customer through their phones. It is a great management program for the price.

Nachteile:

The only thing I feel should be added is for the technician to be able to add to the 3 Cs "CAUSE and CORRECTION". I have to manually edit the RO in order to add the tech notes from the notes into the Cause and then the Correction. Would be nice for the technician to be able to type this in on his own rather than me making the adjustments.

Jason
Shop owner in USA
Automotive, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

You don’t know what you’re missing!!!

5,0 letztes Jahr

Kommentare: My monthly taxes to the state, my customer counts, my monthly income before and after expenses, etc.

Vorteile:

This entire program is fantastic. All of the added features are always surprising and welcoming. Whoever put this together either has shop experience or consulted with someone with great shop experience. It’s simple accurate and easy to use. I wouldn’t run my shop without it. I’m going into my third year with it.

Nachteile:

I don’t like how you have to go back and change the outgoing mileage to a higher number. What I mean is the outgoing mileage comes up as the previous mileage from the vehicles earlier visit.

Thomas
Shop Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best Automotive Repair software for the money

5,0 letztes Jahr

Kommentare: The software has made several fantastic improvements over the past few years. When you compare the features and ease of use and low monthly price you simply can't find a more comprehensive program. Other automotive shop management programs are well over $100b more per month.

Vorteile:

Easy to learn a lot of features that are all included at no extra cost. I've tried them all and for the money this is the best software available .

Nachteile:

In the past it was missing a labor guide. Although the recent update included options to use Mitchell labor guide a great addition to the software

Chris
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software for my shop

4,0 letztes Jahr

Kommentare: It's been great. Better pricing and the ability to switch between Android and PC is awesome

Vorteile:

This is a great alternative to other options. It does everything that Mitchell did for shop management

Nachteile:

As of right now there's no way to add a set (shop supplies/hazmat) fee on new invoices.. Other software has this where is auto generated to a new order

Bradly
Owner in USA
Automotive, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ARI Review

5,0 letztes Jahr

Kommentare: Business problem solved is closing invoices digitally. Paper and pen was how I did it before. Double the work.

Vorteile:

Mobility was the decision maker. With hotspot work orders and time tracking is important. With inventory, parts can be added. This is a powerful app. but I am not using all the features to its potential.

Nachteile:

The least I like about this app. is certain times it locks up or long delays. I close and open the app to solve this problem. If it wasn't saved, you will have to input again.

Helio
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ari Review

4,0 letztes Jahr

Vorteile:

Appreciate that you guys listen to your clients for adding different options to make the invoice work for shops. s

Nachteile:

The issue that I have is the response time when I'm using the app if freezes at times and then when you trying to go back it makes me want to start over. if on a client extimate portion. i click on one estimate. thne relized it wrong estimate i click back it goe back to all client list. rather then going to client estiamte list.

Taylor
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Loved the app but lost my life time membership

5,0 vor 4 Jahren

Kommentare: Scanning vin. Pulling up specs off the car. A available 60point inspection sheet. Time management. Etc

Vorteile:

I loved how i could use all the functions and they all apply to what we do. Unfortunately. I did loose my lifetime membership so been using on the free mode. But still love the app

Nachteile:

Need to be able to add employees and have all there databases linked to main one so we are all upto date. Prices would be on all users screens. And be able to limit functions based on level of the employee

Michael
Technician in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MB Pro Services review

5,0 letztes Jahr

Vorteile:

I found it when ot first came out and locked in monthly payments of $9.99 for a year then bought lifetime package for $350. Even at $1,100+ ot is a good price I am highly satisfied, other programs out there are upwards of $79.99 a month

Nachteile:

Able to log in on multiple device and alow users to only access what you want them to. The graphing for sale and expense are wonderful