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Über ProtonMail

ProtonMail ist ein ausgezeichneter Anbieter für verschlüsselte E-Mails. Das Unternehmen schützt die Daten und Kommunikation von Millionen von Organisationen.

Erfahre mehr über ProtonMail

Vorteile:

They have recently expanded by adding storage to protonmail, which was long needed. Their customer service that used to take ages is getting a bit faster as well.

Nachteile:

The interface outlay is confusing at the beginning.

Bewertungen zu ProtonMail

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,1
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,1/10

ProtonMail hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 112 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (112)

Vlad
Vlad
CEO in Deutschland
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

10 of 10 email I have tested!

5,0 letztes Jahr

Kommentare: Since they started the beta testing a few years back, it's been fantastic for me. I've been able to do email migrations with both the premium and free versions that I've used. It is, in my opinion, the best email choice, even for businesses.10 out of 10.

Vorteile:

Pro, with this encrypted email service, user privacy is prioritized. Not all providers offer this crucial service; instead, the majority mine your data and sell it to outside parties. Good luck in finding other one!

Nachteile:

Cons: Starting to handle it can be a little confusing at first.

Davide
Founder in Italien
Zeitung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent product - secure and easy, but not limiting for hardcore users

5,0 vor 3 Monaten

Kommentare: I am delighted since I started using ProtonMail: the migration has been easy, although it took some time (but this is 100% due to a personal choice to rewrite almost from scratch my email setup and usage), and it simply worked out of the box. Not many bugs encountered as of now, no spam, no deliverability issues. The interface is clean and good looking, and it's a pleasure to work with. The help documents and guides are tailored more to the average user, and makes setting it up a breeze. I'm really satisfied and just subscribed for two years.

Vorteile:

ProtonMail does a great job of keeping email simple (as much as every other email provider you may have experience with) but at the same time with a lot of powerful tools, likeHTML signatures, SIEVE filters, email aliases, many security options (E2E encryption by default, but also Sentinel and session management), trackers blocking, and a privacy-by-default and privacy-by-design policy (some of these are premium features for paying customers).

Nachteile:

The only gripe I have with the Proton ecosystem is that its development is VERY slow, and announced features might take years before release. This is well known and, for me, perfectly acceptable in the end: security, privacy and releasing working features takes time, especially when you are supporting many platforms. Unfortunately there is not much feature parity among platforms.

Dan
CTO in Rumänien
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Expensive, restrictive, poor support

2,0 vor 5 Monaten

Kommentare: I have been using Protonmail Business (their highest tier) for about a year. I wanted a reliable e-mail service I could use for my freelance work and a few of my personal websites that did not harvest all of my data. ProtonMail was more expensive than pretty much any other e-mail service, presumably because they force you to buy their password manager, VPN, drive, and calendar solutions. I did not need all of these solutions and never used them, nor did I want super-secure e-mail. Nevertheless, I signed up for a 2-year Business plan because of the good reviews, 15 custom domains, and the unlimited SimpleLogin addresses. The first surprise came when I tried to set up my e-mail client. Turns out that Protonmail does not offer SMTP/IMAP and there is no desktop app either (well, there is but it's in closed beta for ages). Using other clients requires installing and configuring protonmail-bridge (a sort of e-mail proxy).
This is an acceptable workaround for PCs, however, it is complicated and often impossible to configure for web servers, in particular virtualized or hosted setups. I tried a few community alternatives to protonmail-bridge but ended up having to restart the services daily because the bridge would randomly crash without any warning or error.
Support was next to useless. Taking days or weeks to reply with boilerplate text that had nothing to do with my case. Eventually, I decided to migrate all business-critical mail away from Proton. MXRoute offers unlimited custom domains (and a lot of other cool things Proton does not) for a lifetime price that is equal to a yearly subscription to Proton, so I went with them. I decided to cancel my Proton subscription to avoid being charged for another 2 years. Worst of all was what happened when I tried to cancel: despite having paid for 2 years, as soon as I canceled my subscription, I INSTANTLY and WITHOUT WARNING lost access to all premium features for the remainder of the period (about 1 year). This means that all of the addresses I created for custom domains were deleted (luckily I had already migrated them). It also meant that all of my e-mail clients stopped receiving or sending mail because protonmail-bridge is not available for free-tier... Even Google lets you use the remainder of your subscription when canceling...
Even my SimpleLogin aliases are going to be disabled because - get this - since Protonmail bought SimpleLogin and bundled it with their product, aliases are disabled when you downgrade (instead of just restricting your ability to create more like SimpleLogin used to to). I begged support to convert my credit to a SimpleLogin or even a Proton subscription but they refused. My only option is to purchase a significantly more expensive monthly subscription for 5 months (instead of the 9 I had left).
Maybe ProtonMail was at some point customer-oriented. But my experience with them has been the opposite: overpriced, restrictive, unfriendly money-grabbers. Which frankly leads me to question their privacy and security claims as well.

Vorteile:

zero-access encryption, unlimited SimpleLogin addresses, custom domains

Nachteile:

- They force you to purchase their Drive, Calendar, VPN and Password Manager which means even the cheapest plan is very expensive compared to competitors. - There is no desktop app and using other clients requires installing and configuring protonmail-bridge (an e-mail server proxy) - The custom domains are useless because they do not offer SMTP/IMAP servers and protonmail-bridge does not work on any sort of virtualized webserver setup -> understandable because of the E2E encryption. - Their support is slow to reply and usually replies with boilerplate text that is not helpful or relevant. - I deactivated my subscription with 1 year remaining and instantly lost access to *all* premium features without any warning.

Thomas
Director in USA
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

My Go-To Choice for Moving Away from Gmail

5,0 vor 9 Monaten

Kommentare: A lot of the problem I'm solving has to do with 19 years of wrangling a Gmail inbox until it became a hot mess of unread emails from lists I didn't remember subscribing to. Now that I'm a more mature email consumer, I expect that the new digs at ProtonMail won't get that way. I'm instantly unsubscribing/spam-labeling mass mail that I didn't ask for instead of "letting it ride."ProtonMail has a simpler interface, simply because it has fewer features ... features which I seldom used in Gmail anyway. Sometimes less is more.I'm happy with it. It's not "free" like Gmail and some other offerings, but it's solid, it's simple, it's privacy-centric, and it offers the features I need.

Vorteile:

After nearly two decades using Gmail, I decided to make a change. I had operated a free ProtonMail account for some time, but since I was also using their VPN and password management products, I decided to pull the trigger and upgrade to "Mail Plus" -- unlimited daily messages instead of the weak 150-message limit for a free account, 15Gb of space on their "Drive" storage utility, etc.So far, so good. For about $5 US a month (less if you pay annually or biennially), it's a simple email interface with strong encryption available to protect privacy. It does at least as good a job at catching spam as Gmail, maybe a little better. The paid upgrade comes with one custom domain (if you host your own site you can create MX records and use ProtonMail as the domain catch-all, etc. if you prefer to not just have your host forward stuff).Anyone who's been at the same Gmail address since 2004 likely -- like me -- has an overflowing inbox full of newsletters you may or may not have actually subscribed to or want anymore. I've been selectively -- VERY selectively -- moving subscriptions I want over to ProtonMail and drawing my Gmail inbox down toward the abandonment point.

Nachteile:

My one and only one criticism of ProtonMail is with their "Drive" product. In theory, it works like Google Drive or DropBox -- you can store data there and access it directly from your desktop. Unfortunately, at the moment it only offers a Windows desktop application for doing that, so Mac, ChromeOS, and Linux users (I'm that last niche) are out of luck. When and if they release a Linux app, I'll probably abandon DropBox.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The UI makes it an easy switch from Gmail

5,0 vor 2 Jahren

Kommentare: An easy switch from other email service providers. The UI offers great user experience and is very appealing to my eyes in comparison to the like of Tutanota Mail.

Vorteile:

My friend recommended Proton Mail to me sometime back. I have come to like it. Notably they have an Easy Switch feature which I used to move my emails from Gmail and I didn't loose any information whatsoever. The UI in Proton is very user friendly and almost similar to Gmail in my view. I was able to adapt to it easily and haven't regretted the switch. Having been very accustomed to conversation grouping in Gmail, finding this feature in Proton Mail greatly improves my workflow. It is somewhat even better than in Gmail. For example, I am able to keep my emails less cluttered and improve my storage space. This is because in Proton, once you delete the conversation say in the inbox folder, same conversation is deleted in the sent folder. Saves a lot of time for me. This feature lacks in Tutanota and was a deal breaker.

Nachteile:

Well, the very same cool feature of Conversation grouping / view is also my stress point. I find Proton has very high level of inconsistency across the various platforms. Conversation view is unavailable on the Android platform and just makes my head go wild. Why is it so hard to have similar features across multiple platforms? I hope future updates shall address some of these issues.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ProtonMail is a wonderful experience!

5,0 vor 2 Jahren

Kommentare: I really enjoy using ProtonMail. It was easy and intuitive to adopt. All of its features are on par or better than its competitors with the added benefits of encryption. I appreciate the company communications about their mission and sense of corporate advocacy (they support journalists and others who need secure communications). Being a paid member of the Proton world (Mail, Drive, VPN) feels like a very personal experience in the generally faceless, mega-corporate online communications industry.

Vorteile:

There is so much I love about this product - the encryption, the minimal (not distracting) layout, the ease of use, the fun extras (like alternate addresses) - but what really sets it apart is the customer service. Of course there is a written help guide and it is also clear and, well, helpful. If that doesn't answer my question or solve my problem, I can easily email a real person and expect a thorough and polite response within a day. Coming from past applications where no human could be found, this was breath-taking enough. New to this treatment, I was remiss in replying. Imagine my delight and amazement when I then received a follow-up email asking if this had solved my issue and could they consider the service request closed? This is a civilized way to run a software company.

Nachteile:

Accessing filter creation and editing requires clicking through more than one screen and I would love a "filter this" button in greater proximity to the actual email. The company regularly requests feedback from users and I have included this, so I am hopeful it is on a work list somewhere in their pipeline.

Alexandra
CEO in Estland
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Useful and secure that comes with a price

5,0 vor 4 Jahren

Kommentare: I think its a great, secure tool. But very hard to use for non technical people. Love the VPN functionality, and the new storage.

Vorteile:

I love Protonmail. It is secure, I was an early user (due to having many geeky friends, who recommended it), but am hopelessly overburdened by the tech side of it. They have recently expanded by adding storage to protonmail, which was long needed. Their customer service that used to take ages is getting a bit faster as well.

Nachteile:

I know it can do a lot, but if you're not a techie, you won't use a fraction of what is possible with the paid version- and that includes VPN, Proton bridge, etc. So if I want any changes to my account, email redirects or whatever else, I have to ask friends or my assistant to change it. Which- in case a protonmail admin has to fix something, can take weeks. It would be AWESOME if you had video tutorials for different needs!

Jeffrey
Owner in USA
Landwirtschaft, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The most lovable email provider available!

5,0 vor 2 Jahren

Kommentare: My experience has been 100% positive, I integrated my proton account with my custom domain and use it as my business email platform as well as for my personal emails.

Vorteile:

Let me start by stating that I LOVE their clean smooth themes, I love the full featured message composer, I love the updated mobile app they released this summer, I love that I get absolutely NO SPAM, as well as no "promotional emails" There's tracker blocking built in, and best of all, Proton's stance is anti big tech! I love their generous storage allocation (15 GB) plus, every year they add an additional GB for free!

Nachteile:

The only thing I wish was improved is the loading time when I open an email in the mobile app. Otherwise it's as close to perfect as any software service can get!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Secure Email

5,0 vor 2 Jahren

Kommentare: I think it's a great email service overall and I plan to continue to be a customer for the long term

Vorteile:

- It's easy to create and use several aliases and domains - The Catch-All Email is very useful when someone mistype the email addresses - The folders and tags are handy to better organize the received emails - As advertised, the product DNA is very secure

Nachteile:

- The VPN can make the connection a little bit slower - Some emails have ended up in the spam folder of some contacts - I find it somewhat expensive (I'm on the Professional plan) but I'm willing to continue supporting the company

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Privacy has a high price

4,0 vor 3 Jahren

Kommentare: Overall I am quite satisfied with my experience with free ProtonMail plan so far. If I were to purchase and upgrade, I would consider a different provider, though.

Vorteile:

The web client and mobile apps are easy to use, which is not something every email provider can offer. There is a built-in PGP support and other privacy-oriented features like expiring and password protected emails.

Nachteile:

No IMAP/SMTP support without upgrading to a paid plan which is quite expensive comparing to other providers. Free users are therefore limited to the official mobile app which is not yet available in F-Droid.

Skyler
Content Writer in USA
Schreiben & Editieren, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ProtonMail is great for email if privacy and security is your main focus

4,0 vor 2 Jahren

Kommentare: ProtonMail is ideal for individuals who value privacy and security with emails. It has now expanded to offer a calendar, file storage and VPN. I'd highly recommend it for privacy-conscious users. However, I tried ProtonMail for business use for a few months and switched back to Google WorkSpace.

Vorteile:

I like that ProtonMail focuses on privacy and uses encrypted services data to help keep your data private and not sell it or monitor and track everything you do. Many companies claim to offer data security, but ProtonMail proves it, and is transparent about its practices with peer-review and independent audits. All data is stored on Swiss servers and protected under Swiss privacy laws for total peace of mind. ProtonMail offers a free version of its email without ads, a refreshing difference from Gmail scanning emails to show you ads.

Nachteile:

ProtonMail is more focused on individual clients who value privacy above everything else. I used it briefly with my domain to get a custom email address, but it didn't have all of the features that I needed to run my freelancing business. The free option is only limited to 1 GB of storage and is much lower than other email providers. ProtonMail was also developed by scientists, so their advertising and promotion aren't really as good as other companies - and most people I know have never even heard of them.

Roger
Niche Growth Facilitator in Kanada
Schreiben & Editieren, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Reliable Privacy Based Email

5,0 vor 2 Jahren

Kommentare: ProtonMail is an encrypted email service that uses end-to-end encryption to protect your data from prying eyes. It's easy to use, and perfect for anyone who wants to keep their emails private. ProtonMail also has a built-in VPN, so you can be sure your data is always safe and secure. It was reliable, but did have occasional outages.

Vorteile:

ProtonMail is super easy to use, and it provides a high level of security for your data. ProtonMail also has a built-in VPN, which means you can be sure your data is always safe and secure. I like that I can use a regular email application to download and backup all email. The mobile application is a useful feature.

Nachteile:

ProtonMail I don't think is as widely used as other email providers, and it can be a bit more expensive than some other options. Often the mobile application notifies you of a new email, when it's already been viewed through their webmail portal.

Isabel
Portrait artist in USA
Kunst & Handwerk, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best way to get the government out of your email!

5,0 vor 3 Jahren

Kommentare: It's been great! It was tricky moving over emails from my former email server, but now they've solved that issue. I can star and sort my emails out as easy as other email programs and it's been great to use!

Vorteile:

I love the security of ProtonMail! I'm sick of the government wanting to spy on us 24/7 and all the new ways they have found to single out anyone who thinks differently. I want my clients' personal emails to stay private and I'm thrilled that I found ProtonMail for this!

Nachteile:

At the time, integrating this with my years and years of client emails was a pain in the butt. They have since added features which I've heard makes it so much easier.

Gizem Erdem
Digital Marketing Manager in USA
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Security is everything

5,0 vor 2 Jahren

Vorteile:

The main difference of Proton mail from other email services is its focus on encryption. Sender and receiver cannot open encrypted mails. This is a very safe and beautiful system. Its interface is much better than other mail services. The theme is very beautiful and user-friendly.

Nachteile:

Unlike other e-mails, it does not have a usual system. Because of this, it may be difficult at first, but after that it will be easy.

Tiara
Social Media Specialist in USA
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Email application with emphasis on privacy

4,0 vor 3 Jahren

Kommentare: This email application has very little learning curve, allowing you to get going quickly. Even just creating the email address took less that one minute it was that straightforward.

Vorteile:

Protonmail is PGP encrypted, therefore you have peace of mind that no one is probing through your emails. It offers the ultimate feeling of privacy.

Nachteile:

I've noticed that notifications seem to lag a bit, almost two minutes after an email hits your inbox. This can be frustrating if you are emailing someone back and forth in real time.

Alekhya
Alekhya
clinical investigtaor in Indien
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A secured mail service we all need

5,0 letztes Jahr

Kommentare: For my line of work i need a service that need to be secure and proton mail gives me the perfect service i need apart from the user interface everything is great.

Vorteile:

First of all its encryption and security is way better than the other mail providers. It provides a haven to people who is in the line of work where data is utmost important. The second is that their features and functionality are too good

Nachteile:

Well every great service has its flaws for this is their GUI, messaging limits and some features are only available for paid and it is some what expensive compared to other service providers.

Adam
Business Solutions Manager in Kanada
Baumaterial, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A Great Option if Privacy is a Value

5,0 vor 8 Monaten

Kommentare: As privacy online grows more important, I really appreciate the way that ProtonMail has built up a suite of products over time that are good value, feature rich and intuitive to use. Keep it up!

Vorteile:

The best part of Proton is the privacy an encryption features. I really appreciate that while delivering a mail service that is top of the line for privacy, they've also really paid attention to usability and function as well. Both the mobile and web interfaces are intuitive, full featured, and easy to use.

Nachteile:

Caring about privacy online takes a bit more effort, and proton mail is no exception. That said, they've done a great job to make it simple and user friendly, accessible to all.

Navneet
Student in Indien
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The proton mail review

5,0 vor 2 Jahren

Kommentare: Overall experience is good.

Vorteile:

It is one of the most secure mail services out there in the market. If do not need to worry about tempering or leakage of any mail they are end to end encrypted. Also the feature to self destruct is also very handy and helpful.

Nachteile:

The only thing that I dislike about protonmail is the support service.

Amin
research assistant in USA
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It is nice, easy, and reliable

4,0 vor 3 Jahren

Kommentare: I wanted to try something other than outlook and gmail so I tried this service. Surprisingly it meets the standards of an email service. It is definitely not comparable to main email service providers but it is simple and get the job done.

Vorteile:

ProtonMail is an end-to-end encrypted email service. So it is very reliable service. It has all main features someone may need and expect in an email service. Very easy to setup. The downside is its simple face which does not have features which for example gmail offers. It comes in two options; free service and the other service which you have to pay for it. I am using the free version. Overall, it is an easy nice service.

Nachteile:

It does not have many features offered by other email services. For example when you send an email and all of a sudden you do not want to send the email that you just send, so you can undo the send process. This feature is available in other services but not in the free version of protonmail.

Nishit
Web designer in Indien
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Protect your mails

4,0 vor 4 Jahren

Kommentare: I have been using this software for more than years it really good and safe to use. Once you get adopted to this you would nerver leave this software

Vorteile:

Proton mail had one of the best security system when compared to other mail software. It is safe to use

Nachteile:

The user experience is slight different in which you have to get adapted to it

Anand
Anand
Program Manager in Indien
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use!

4,0 vor 2 Jahren

Vorteile:

Best email application to use & end-to-end encrypted email without any hustle we can attach documents to email.

Nachteile:

A little bit more space/cloud storage is needed. Sometimes it goes to the spam box if the customer using outlook!

Abigail
President in USA
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great security but....

5,0 vor 3 Jahren

Kommentare: I am midway with ProtonMail integration to email management. Time will tell whether it can function as my website sending email.

Vorteile:

I like the security. It was quite easy to sign up, and customer service readily overcame the moderate difficulty upgrading to paid service.

Nachteile:

Protonmail may work for beginning from scratch, but it does not allow a first send to more than 100 contacts. It was very difficult to find concrete sending limits until I had spent the time uploading my newsletter email list. The paid service connection to VPN was confusing. Customer service replied with many words but did not answer my questions.

Xhovana
Xhovana
Marketeer in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great customer experience, nice features.

4,0 vor 4 Jahren

Kommentare: Great overall experience.

Vorteile:

Very useful features. Great customer experience

Nachteile:

Ease of use- the platform I do not think it offers the best customer experience; Expensive prices for the upgraded plans.

Bandaru
Bandaru
Student in Indien
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Secure Email service

5,0 letztes Jahr

Kommentare: Better and secure platform for sending emails with end to end encryption.It having vpn service only for subscription plans only.

Vorteile:

Mails are end to end encrypted. They provide high security. ProtonMail provides vpn service for secure internet connection.

Nachteile:

User interface is very complex.Vpn service feature enable only for paid persons.

Stephanie
Project Manager in Niederlande
Bau, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good email .

5,0 vor 3 Jahren

Kommentare: I was tired of getting spammed with targeted adds in my older inbox and a friend suggested ProtonMail .I have been happy with it .

Vorteile:

They have paid subscription,however the free version should be enough in itself for most people. You can import your signature or create it on ProtonMail . You can also import your contact list from other inboxes and that saved me a lot of time .

Nachteile:

Especially at the beginning you get a lot of spam emails from ProtonMail ,some of which are starred ( favored) to appear more easily . They also group similar emails together and the older ones are at the top which takes getting used to .