Maze ist eine Rapid-Test-Plattform für Produkt- und Marketingteams.
Nutzerbewertungen filtern (4)
The best tool out there for usability testing
What I like the most about this software is the integration with Figma for prototype testing, all the available templates for concept, content, copy or idea testing. Maze is the holy grail of usability testing. The insights are great.
The only con is if you are a freelancer or just starting out, the price might be a little high. $50/month might be a stretch for many.
Came to fill gaps in user experience tests
Kommentare: The app is great for prototyping and user tests, especially remote and needing quick responses. In my opinion, there is still room for several improvements that could be made with certain urgency, as they would not be so laborious from a technological point of view.
It is very easy to use and to create and manage the tests, it has a short learning curve. Integration with figma is great, it simulates devices correctly (Web, iOS, Android). Any change in figma can be updated in just a few moments. Deploying a test and sending it to multiple users is a quick task with Maze.
From the point of view that it is a software for design and usability testing, it leaves a lot to be desired for those who assemble it. It's a bit limited in question templates, I miss a multiple choice format with images for example. The sorting card template doesn't work very well, and depending on the number of options you put for selection you will have a large vertical scroll making it difficult to understand and select, and besides, they are not cards at all. Reports are a very nice feature, but at the visualization of the results it is kind of difficult to make comparisons and identify the users at different times of the journey.
The tool is awesome, the company behind it not so much
Kommentare: I found Maze to be pretty good as a design testing tool. But when I left my last company forgetting to transfer the account ownership to another admin on the team, [SENSITIVE CONTENT]who responded from Maze so-called "help" team said, "If the [SENSITIVE CONTENT] is no longer available but the Team is registered under a company email address, then you will need to gain access to that email address so that we can send you the necessary confirmation code." [SENSITIVE CONTENT] ACTUALLY THINKS that a former employee can gain access to a company's email domain. This is considered "help"? [SENSITIVE CONTENT] said that they take their data protection very seriously. That's gret, [SENSITIVE CONTENT]. Not sure what that meant, exactly, because when the account comes up for annual renewal, and the credit card associated with the account is not chargeable, and the email Maze sends to the dead email address bounces back, and that account goes into default, and all the data disappears, how exactly is that data protection?
Fairly intuitive editor, easy to deploy.
Its presentation format can cause confusion for participants and the heat mapping function is poorly implemented.
Antwort von Maze
vor 4 Monaten
We're sorry to hear that you ran into trouble with the ownership of your team. This policy is in place to protect the data entrusted to us by our customers against unauthorized access by a malicious actor. If we are contacted by someone other than the owner of the data and that individual claims to be the owner, we need to be able to get consent from the owner of record. Most companies forward a former employee's email address to someone else at the company which makes recovery easy. We can then work with them to get the necessary consent to safely transition ownership. Otherwise though we will not transfer ownership without consent from the owner of record. We regret that you didn't feel supported as a result of this, but it is an important policy in order to protect our customers' valuable data against unauthorized access. We appreciate your feedback and we'll definitely look at how best we can protect our customers while still enabling handoffs safely.
I've recommended this to everyone
My testers love it, they think it is fun to use. it makes product management so streamlined and has a wealth of data in it.
not much, once you get the hang of it it is pretty good