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Über Yelo

Yelo ist eine Lösung aus einer Hand, mit der du deinen Marktplatz wie Ubereats, Instacart usw. innerhalb von 24 Stunden erstellen kannst.

Erfahre mehr über Yelo

Vorteile:

Flexible software and can be customized based on the requirement.

Nachteile:

Also there is a banner on the website that wasn't there at first and now we are having some difficulties removing it, from what I understood we can't remove it.

Bewertungen zu Yelo

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,9
Kundenservice
3,7
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,8

Weiterempfehlungsquote

6,5/10

Yelo hat eine Gesamtbewertung von 3,7 von 5 Sternen basierend auf 33 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (33)

Noor
CEO / Co-founder in Jordanien
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

review on yelo

5,0 vor 5 Jahren

Kommentare: staff are very attainable even on weekend when we have an emergency. Very helpful and nice. They know their work. The system is easy to use and very fast responding. Can be easily integrated with several gateways.

Vorteile:

easy to use, very user friendly, fast system, very fast to deliver.

Nachteile:

the arabic translation isn't working as well as the original english page on the application. Also there is a banner on the website that wasn't there at first and now we are having some difficulties removing it, from what I understood we can't remove it. Also with the filter option, it's not working well, when customers choose a certain filter on the application it doesn't give the options that were selected on the dashboard. I would hope to have a filter for the products also in the future, will be very helpful for our app customers. I would like to have an option where we can edit an order before it gets completed, just in case a customer decided to add an item to their order. and a refund system if a customer decided to cancel their order when they have already paid by cash. Other than that i am very happy with the system.

In Betracht gezogene Alternativen: Tookan

Gründe für den Wechsel zu Yelo: it best fits our business strategy, although I am considering to purchase the above later on.

Antwort von JungleWorks

vor 3 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.

Girish
Girish
Director in UK
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great product for launching your marketplace

4,0 vor 5 Jahren

Kommentare: Very good interaction with Sales and Project Implementation team. The team was patient with us as we had a few important people on holidays when implementation started and Yelo team patiently waited for the right person to arrive.

Vorteile:

Lots of options to cater to your business needs Continuous improvements and new features added to the platform Very easy to create a test account and get it up an running (took me only 15 minutes to set up our site)

Nachteile:

Documentation not updated as frequently as new releases. This is very important (IMHO) for existing users to see how they can take advantage of new features.

In Betracht gezogene Alternativen: Shopify Plus, Squarespace und sharetribe

Gründe für den Wechsel zu Yelo: The product gave us quick Go To Market strategy and focus on what is more important to us - the business side rather than reinvent the wheel (i.e. develop our own marketplace). In future, we may go that route if the business is successful but for now this platform is perfect.

Antwort von JungleWorks

vor 3 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.

Leon
Co Founder in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Grocery Delivery

5,0 vor 3 Wochen Neu

Vorteile:

Amazing support and cheap barrier to entry

Nachteile:

Nothing honestly maybe the time it took to deploy that’s about it to one about 2 month which in actual fact is very fast

David
Owner in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Run away from this company

1,0 vor 3 Jahren

Kommentare: Do NOT trust promises made or expect contracts you sign to be honored. Avoid at all cost. All sales, no support. The support and follow up ends as soon as you sign a contract. They avoided our questions/support until it was too late to ask for a refund. Very clever. At this point, feel free to contact me directly so I can tell you why you should not use this company.

Vorteile:

Impressive set of features. Promised what was needed

Nachteile:

Features that were advertised DO NOT WORK. Project mgr. assigned was non communicative and a few weeks into project stopped responding to support questions. Next project manager would disappear for weeks at a time and missed a half a dozen scheduled online meetings to discuss features that didn't work properly. We've since moved to another platform and we are pleased to see they use a software ticket system to respond to every question within 24 hours. Avoid these people at all cost. You will waste your $.

In Betracht gezogene Alternativen: Adobe Commerce, MultiMerch, CS-Cart Multi-Vendor, Arcadier, WCFM Marketplace und sharetribe

Gründe für den Wechsel zu Yelo: Service marketplace capability, ability to upload CSV of existing merchants (this feature does not work, despite claims by Clicklabs - they had to load on their backend and it destroyed our marketplace). Alleged support (very, very poorly executed and assume you will get zero support for software bugs etc.). We have countless examples of ignored emails, avoided conference calls etc. They do not have a way to track your software tickets. It's literally emailing back and forth or a sad attempt at using excel to track software issues. Disaster.

Antwort von JungleWorks

vor 3 Jahren

Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any feedback that will help us improve in the future. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks

Ayman
CTO in Kanada
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Software for bootstrapping a marketplace

5,0 vor 2 Jahren

Vorteile:

It was full of features that helped us bootstrap a b2b marketplace without any need to write code.

Nachteile:

Some features were complicated at first but received multiple demos from the account manager to clarify.

In Betracht gezogene Alternativen: sharetribe

Gründe für den Wechsel zu Yelo: The number of features available in Yelo was greater than most competitors.

Josh
Owner in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Run Away From This Company

2,0 vor 3 Jahren

Kommentare: We were very hopeful when we initially signed on with Jungleworks for Yelo and Tookan. Their system seemed to be pretty good and they were willing to make some initial changes that we requested. The minute they had all of our money for the build, everything went downhill rapidly. Constantly on the phone/email to get technical assistance with bugs. Account managers are generally useless. 6 months ago they eliminated on-demand tech support entirely. Just noticed a month ago that they billed us for an entire year's worth of service despite the fact we cancelled our contract. They are a chop shop. Run, do not walk, away from this company.

Vorteile:

-integrated marketplace and delivery solution -has integrations with Stripe and other providers

Nachteile:

-Customer service is atrocious. They will get your money and then it's all down hill from there. Support is non-existent. You can't even get a live person to chat/call at anytime of day. Issues are not resolved and there's no customer-facing tracking for bugs and troubleshooting. -System is extremely rigid and not designed for enterprise usage -Servers are clearly over-taxed and the code is highly inefficient. Everything runs very slowly -Next to impossible to get customizations or get any errors in the code fixed -Apps are not compliant with EU regs, Apple or Android

Antwort von JungleWorks

vor 3 Jahren

Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good

4,0 vor 2 Jahren

Kommentare: At the beginning it was horrible, but later a different team was involved then development was on track and everything is good since then and also quick response if i report any issues. Easy to use, but releasing new features every now and then would help.

Vorteile:

Ease of adapt, did not take much time to learn

Nachteile:

We have been using since 1 and half year and no new features, may be we will have to more updates

Antwort von JungleWorks

vor 2 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Krishnamani
Co-Founder in Singapur
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Using for food delivery platform

3,0 vor 2 Jahren

Kommentare: We know Yelo team is working on the improvement. They will simply update the patch/enhancement during peak time. They have to inform us few days in advance that there will be downtime or they apply patches.

Vorteile:

Easy to setup Good for startup companies

Nachteile:

Not able to customize for one client. Yelo need to apply changes for country specific for e.g. eNets or PayNow is most preferable payment gateway in Singapore. Yelo cannot customize.

Rashunda
Business in USA
Eventservice, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Another platform

4,0 vor 3 Jahren

Kommentare: From the short time I have used the product it seems to be okay.

Vorteile:

This software has about the same interface to sell your products online. What I like most is that it’s easy to set up.

Nachteile:

There is nothing that I like least about this software. It’s just like any other software, you have to learn it.

Antwort von JungleWorks

vor 2 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Yelo Platform Review for Online marketplace

4,0 vor 2 Jahren

Vorteile:

Its a user friendly platform. All we can use it in an easy way.

Nachteile:

Ticketing System need to upgrade from my perspective.

Antwort von JungleWorks

vor 2 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Faulty Product, Worst/NO Customer Support on the Planet

1,0 vor 3 Jahren

Kommentare: This company has the WORST customer support on the planet. Period! We have signed up in April 2020 with the promise of 2 weeks delivery. After rigorous follow-up and headache, they delivered half-baked products in the 10th week. Obviously, it was not ready to go live once we discovered they do have tax compliance reports. We have following up for it to date (JAN 2021), after 10 months of sign up. They DO NOT RESPOND. They only respond to ask for more money. Even for very very basic question, you need to wait for days and followup for at least 10 times. They do not have a "REFUND" word in their dictionary. Even they know they are at fault the management from top to bottom have the audacity to ask for more money to FIX THEIR OWN MISTAKES. AVOID at ALL COSTS!!!

Vorteile:

The initial impression was the product is OK to use and easily customizable.

Nachteile:

Missing basic functionalities like Product Variant Pricing, Price display inclusive taxes until checkout, Correct Tax reports. Super slow speed on website after launch. Not compliant with e-commerce requirements as outlined by the government in India.

Antwort von JungleWorks

vor 3 Jahren

Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks

Faisal
Director in UK
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Turn Around

5,0 vor 2 Jahren

Kommentare: I had stoped using yelo due to lack of communication with provider Since they have implemented account managers the likes of Abhilasha things have changed for me She’s patient, inspiring and informative unlike my previous experiences with yelo team

Vorteile:

Ability to scale and customize as you grow

Nachteile:

Initial sales representative were inadequate and no ongoing support or direction when reached out for help

In Betracht gezogene Alternativen: GloriaFood

Sajeev
Director in Indien
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My view

5,0 vor 5 Jahren

Vorteile:

After shortlisting few vendors I have approached Jungle Works with my Project. From Inception to implementation the team had been really supportive. It was a great experience working with the team. The Software which we implemented is for online marketplace. It delivers what it promises. Easy of Use, intutive designs and great set of supporting tools to get you going within no time.

Nachteile:

Nothing which I had come across till now.

Antwort von JungleWorks

vor 3 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients.

Sammy
Partner in USA
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Promises not kept

1,0 vor 4 Jahren

Kommentare: Very poor. I had to escalate to the [SENSITIVE CONTENT HIDDEN] lady who tried to help but everyone below and there are a lot of employees who are completely clueless and don’t listen to customers. We tested and reported bugs for free and they didn’t even fix them. They do not listen to customers.

Vorteile:

It barely works and then breaks. It makes a fake promise to be like instacart but it doesn’t stand up in production environment.

Nachteile:

They show you a demo software to sell and once the money is in, they disappear. Very poor support. No help docs in the software. UI is stuck in 1990s ( frames). Software is buggy and not tested. I listed 20 issues and they solved 2 including a business killer error message that would not allow your customer to pay when a product price is changed and they can’t even identify which one changed. We lost 1000s dollars in business and 1000s in licensing for this JUNK. DO NOT BUY. PERIOD.

Antwort von JungleWorks

vor 3 Jahren

Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks

Jose Miguel
CEO in Spanien
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool & great service

5,0 vor 2 Jahren

Kommentare: Great experience

Vorteile:

Our customer service agent, [SENSITIVE CONTENT], he has been key for our company to successfully implement our project, providing the right information and solutions immediately, customer service is about that, providing immediate solutions to customers, thanks [SENSITIVE CONTENT]

Nachteile:

Front end should have more options for Edition.

Anjali
Director in Neuseeland
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Feature Diversity

5,0 vor 5 Jahren

Kommentare: Nice

Vorteile:

Some of the features are simple plug-ins which can be added by the user itself. This provides great flexibility. We are not using comprehensive solution stack but with Tookan delivery management; our offerings become unbeatable. The support team is commendable.

Nachteile:

I haven't come across anything negative so far.

Antwort von JungleWorks

vor 3 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients.

Anish
CEO in Indien
Alternative Medizin, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Need of the hour

5,0 vor 2 Jahren

Kommentare: Good start

Vorteile:

Great to get an MVP out in good time and good support

Nachteile:

Keyword search is missing products search option not well developed.

In Betracht gezogene Alternativen: sharetribe

Gründe für den Wechsel zu Yelo: Better products

Antwort von JungleWorks

vor 2 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

Ramesh
Co-Founder in Indien
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good For Restaurant owners

5,0 vor 2 Jahren

Kommentare: Good

Vorteile:

User interface was good. No bugs for customer experience.

Nachteile:

Need to get more features like Swiggy or zomato

Antwort von JungleWorks

vor 2 Jahren

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at csm@jungleworks.com for any issues.

David
owner in USA
Restaurants, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

JungleWork Yelo reviews

1,0 vor 4 Jahren

Kommentare: Jungleworks provided me a very frustrating and poor experience, and now I want my refund, for which they are not giving me (even though it’s in the contract). I paid for a full year and was promised in the contract a 3-week implementation. Due to their delays, unresponsiveness, and lack of customer care, we are now in week 9 of this implementation. I have asked for a refund, but they are refusing, despite their acknowledgment of their own delays and product issues. I’m still in pursuit of receiving my refund with little support from this company. I’m so mentally and emotionally drained, disappointed with this whole experience, and appalled at this company’s lack of accountability and their complete disregard for customer satisfaction. Despite being a loyal customer of another product of theirs, I still have to jump through hoops in an attempt to get my money back. They are missing a golden opportunity to salvage this relationship, but they don’t seem interested in helping their customers. I would look to other options before considering the Yelo online ordering system from Jungleworks.

Vorteile:

The demos looked really good so I thought this could be a good solution for my business. I was wrong.

Nachteile:

- Don't stick to timelines - Unresponsive - Base functionality not working properly - Poor customer service - refusing to give a refund

Antwort von JungleWorks

vor 4 Jahren

Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at contact@yelo.red

Jay
Entrepreneur in Indien
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A very good platform for new entrepreneurs

5,0 vor 2 Jahren

Kommentare: Very Good

Vorteile:

Features and user interface, easy to use

Nachteile:

No such thing, some issues arise but solved with great suppore

Sanjay
Owner at Surprise India in Indien
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the best options available on internet

5,0 vor 2 Jahren

Vorteile:

Easy to use, User friendly UI. Fast Checkout

Nachteile:

Slow Updates over the time. Need to introduce regular updates and features.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Kapitalmärkte, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Wrost product ever

1,0 vor 3 Jahren

Kommentare: TERRIBLE

Vorteile:

Nothing, this product is terrible, waste of time.

Nachteile:

Be carefull with JungleWorks. I was client. They didn’t complete our work. I was facing issues with translations and they even didn’t deliver logo. I don’t recommend at all. If you need proofs I can send you my invoices and all the email / what’s app sent for nothing. Product is not final. Their not selling you even an mvp. And customer service is worst ever.

Antwort von JungleWorks

vor 3 Jahren

Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks

Nikunj
Founder in Indien
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product

5,0 vor 2 Jahren

Vorteile:

its an amazing experience and very helpful for me as a startup

Nachteile:

there is no such thing which I do not like about yelo

Ali
Surgeon in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent company

5,0 vor 2 Jahren

Vorteile:

Ease of use and customizable software. Great.

Nachteile:

Nothing to complain about. Works well. Great.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Forget about customer satisfaction. They need your money, not you.

3,0 vor 3 Jahren

Kommentare: They don't give a shit about customer experience.

Vorteile:

Simple software to get started and test your idea

Nachteile:

It has huge potential if the project management could offer a good customer experience. I am not even with them for a week, already regretting my experience and thinking of exiting them.

Antwort von JungleWorks

vor 3 Jahren

Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks