--- description: Detaillierte Informationen über Zendesk Sell zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zendesk Sell Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [Zendesk Sell](/software/199865/zendesk-sell) # Zendesk Sell Canonical: https://www.capterra.com.de/software/199865/zendesk-sell Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/199865/zendesk-sell?page=2) > Zendesk Sell ist ein Vertriebs- und CRM-System zur Verbesserung der Vertriebsproduktivität, -prozesse und -vorhersehbarkeit. > > Bewertung: **4.3/5** von 160 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 160 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zendesk - **Region**: San Francisco, USA - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 19,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Niederländisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Australien, China, Deutschland, Irland, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Anpassbare Felder - Anpassbare Vorlagen - Aufgabenmanagement - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - CRM - Catalog Management - Chancenmanagement - Daten-Import / -Export - Dokumentenspeicher - E-Mail Marketing - E-Mail-Management - For Financial Institutions - Für Versicherungsbranche - Gemeinsame Kontakte - Kalender-/Erinnerungssystem - Kampagnenmanagement - Kontakt-Datenbank - Kontaktmanagement - Kundendatenbank - Kundennachverfolgung - Lead Scoring - Lead Segmentierung - Lead-Distribution - Lead-Erfassung - Lead-Generierung - Lead-Pflege - Lead-Qualifizierung - Leadmanagement - Leistungskennzahlen - Meeting-Management - Mobiler Zugriff - Performance Management - Pipeline-Management - Priorisierung - Prädiktive Analytik - Sales-Pipeline-Management - Segmentierung - Self-Service Portal - Social-Media-Integration - Stapelverarbeitung - Suchen / filtern - Third-Party Integrations - Verkaufsberichte - Verkaufsprognose - Werkzeuge zur Zusammenarbeit - Wissensmanagement ... und 6 weitere Funktionen ## Integrationen (31 insgesamt) - Array - Bedrock Data - Domo - Dotdigital - Dropbox Business - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Mailchimp - Marketo Engage ... und 16 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [Online CRM Systeme](https://www.capterra.com.de/directory/30072/online-crm/software) - [CRM Software für Kleinunternehmen](https://www.capterra.com.de/directory/31583/small-business-crm/software) - [Kontaktmanagement Software](https://www.capterra.com.de/directory/30016/contact-management/software) - [Lead-Management-Software](https://www.capterra.com.de/directory/30017/lead-management/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4462 reviews) 2. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (6977 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18785 reviews) 5. [Dynamics 365](https://www.capterra.com.de/software/157279/dynamics-365) — 4.4/5 (5824 reviews) ## Nutzerbewertungen ### "Solid SMB/SME CRM. Reports are lacking but otherwise great UX" — 4.0/5 > **Jared** | *17. Mai 2017* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: - Direct mail integration (no bcc required) saves everyone a world of hassle - Very easy to create customized lists of deals - Mobile app is very, very good - Easy to customize deal page with relevant info including "smart links" to 3d party sites - Decent UI and easy to understand - Integrated Dialer would be great if we weren't already using Dialpad - Quick onboarding, decent SFDC import - Zapier integration > > **Nachteile**: - Reporting is completely inadequate: - No good way to report on lead sources - No way to report on leads by assignee - No way to create new reports if the pre-made ones don't do enough for you - The UI is surprisingly slow. Like, a-full-second-for-a-simple-lookup slow. This is not a complete dealbreaker, but is pretty irritating - Associating contacts to deals doesn't associate your comms w/them to the same deal, so if you have a lot of back and forth with someone about a deal, but forgot to add them to that deal in Base, you won't see the communication on the page for that deal. - ----- ### "Very good product" — 5.0/5 > **Razvan** | *16. Mai 2022* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that is very easy to use and straight to the point. > > **Nachteile**: I really like this software is easy to work with. There is nothing in my mind that I like less about it. > > I’used this software daily at my work, and it makes my job easier. ----- ### "Does not support SaaS business model. Very overpriced in comparison to other options in the market" — 2.0/5 > **Gabriel** | *5. Oktober 2020* | Hausmeisterservice | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: The system is intuitive and it is fairly easy to customize and set up. Available reports are very customizable and easy to use. > > **Nachteile**: System has limited functionalities. It mainly doesnt support SaaS business model and lacks certain key and also unimportant features. Despite excelling at the available reports the system offers, it does not allow you to access other key reports to the business without upgrading to the most expensive option (199$), leaving key business metrics to be manually calculated unless you pay 200 bucks per user. > > Zendesk is good for companies that sell products and don't need advanced reporting capabilities. For other businesses, it is not a good option. The system is ok despite its limitations, but the price should be halved for it to be worth it. ----- ### "Former User, Would use again" — 5.0/5 > **Jacob** | *30. Oktober 2018* | Eventservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall. > > **Nachteile**: In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there. > > I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier. ----- ### "Great Tool for Keeping All Your Clients Together" — 4.0/5 > **Anthony** | *1. Mai 2017* | Immobilien | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Really comprehensive. I found myself adding things to client profiles, interactions, and deals just to fill in and use all the features\! Really fantastic for keeping everything related to a client and their deals organized. > > **Nachteile**: Some things are too specific and didn't fit perfectly with my work flow or type of business. The Client Space, while a fantastic idea, needs work. It's a bit user unfriendly on the client side. Also, it's pretty ugly which is a shame since the rest of Base looks so good. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/199865/zendesk-sell?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/199865/zendesk-sell) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten