Bolster Erfahrungen

Great dedicated team that are there for you each and everyday

Kommentare: My Rep, [sensitive content hidden] is been exceptional in being there for our business. When urgent questions are asked he will call on his own personal time to sort out the issues, amazing customer support.

Vorteile:

Presentation of the information to our clients

Nachteile:

understanding the various formulas that can save time

Best Business Purchase For Growth

Kommentare: Every contact point with the Cost Certified team is a breeze. They are genuine people who are trying to help contractors improve their processes and grow their business. They have answered every question, responded to every email and call, and even set up last minute meetings with me to make sure I can make the best use of the platform. The sales team is exceptional, the customer service and onboarding is phenomenal, and the resources available are amazing!

Vorteile:

I have saved so much time on estimating. I used to spend at least 10-15 hours each week calculating estimates and typing up fancy proposals for my customers. I could only see a limited amount of prospects just because it took so much time. Since I started using Cost Certified, each quote takes me about 10 minutes tops! I can spend more time actually talking with my customers about their projects and providing better service instead of wasting time estimating. The best part is, the whole proposal is interactive. My customers love it! It gives them the ability to choose their own budget, and I end up having more productive conversations now that they can pick and choose on their own. Cost Certified is so detailed, precise, and professional, that I ended up booking a big project over the phone. That is something that I have never done before in my 4 years in home improvement sales!

Nachteile:

The ONLY potential downside is the time it takes to set up. However, just like anything in business, you need to invest before you can make profits. I invested a decent amount of time to understand how the system works and to customize it to my specific projects. The time it has saved me just in the last few months is easily a 5-10x return. This software is an absolute "must have"!

Buyer beware

Kommentare: After 7 or so hour long meetings, we were increasingly feeling like this was going to take more time/energy and money (we were paying our guy to set the things up that the Bolster team should have been doing). We met with a "success management" person (who is nice btw, but not really helpful) a few times to go over the pros/cons and took the time to explain the issues we were having. The best they could offer was a "do-over" and basically start from the beginning and go through the whole process again. He said we weren't properly onboarded and assured us if we spent the time again to be onboarded correctly, we would be happy. We decided we didn't have the bandwidth to invest more time and energy into this product, we weren't even sure it was going to be a good fit for us. If you choose to move forward, be sure what they offer will be a good fit for your particular situation. Know you will be spending at least $4000 a year for this product, which will one day be worth that... but currently, it is not. Way too expensive for what you get. I wish the on boarding team would have directed us more, maybe the way we were supposed to be in the first place. But, they did not and now we have to move on and are out $4000. Good news is, we found a better fit for us and its half the cost. Guess I have to chalk this up to an expensive lesson, but hopefully our story will help another business owner save their money.

Vorteile:

The concept of what they have to offer is what we liked best. During the sales process, we were shown a beautiful estimate (similar to what we would be sending our potential customers) that had a WOW factor for sure. We liked that the customer could interact with the estimate, upgrade or downgrade to make the project fit their wants/needs and their budget.

Nachteile:

It is a super complex system to get up and running. We had read this in other reviews and were prepared to spend the 6+ weeks working with the team to build out the templates, calculators and back-end processes to make the product work for us. Unfortunately, meeting with the development team didn't quite pan out the way we anticipated. We attended 7-8 meetings and somehow the message was sent to them that we only wanted to meet to ask questions, rather than get the help we needed to build this out. Also, the project management side is non-existent. So, you'll have to purchase another program to manage that side of your business. The price is crazy expensive for what you get. You only get one user for the $4000 and have to pay extra for additional users, this made it challenging for 3 of us to use the software for estimating, reporting and assigning tasks. No trial period. Which they say is because it's too customizable to offer..Okay, fair. It is very customizable, but if you believe in your product, you should have a way to stand behind it. Even with stipulations would be understandable, like you can get a percentage of a refund if you attend all 6-7 of your scheduled training sessions. That to me tells the customer you need them to show up for their part of the deal, but you believe in your product enough to make users feel confident in their $4000 purchase.

Wow, Game-Changer!

Kommentare: This software has really increased efficiencies in my sales cycle while adding huge value through its unique interactive quoting engine. Overall my experience has been excellent, and the feedback from my staff and customers has been amazing!

Vorteile:

After years of trying Construction software programs, I've finally found one that works. Cost Certified has been a complete game-changer to my business. I can't say enough good things about this software, but here are some highlights: - Cost Certified is extremely intuitive and easy to use. This is critical for my business if I can't get my staff to buy in and start using a program it doesn't really matter how good the software is. Pretty much anyone can set up the backend of this software with a little bit of time. Once the backend is set up the software is Ipad level simple from a user perspective, which means I can train anyone on it in hours. - Cost Certified has streamlined my sales and estimating process, but cutting estimating time significantly. What once would take an hour now takes 15 minutes. This has allowed me to reduce fixed overhead in my business while raising the profile of my business by allowing me to create truly unique deliverables for my prospective customers - One of the most unique and impressive things about Cost Certified is the ability to create interactive quotes. This function not only allows you to add pictures of the spec products, but it allows customers to upgrade products. I typically have 3-5 upgrades available with every product within my estimate. This is truly a game-changer, not only does it separate me from the competition, but it also puts customers in the driver seat and encourages them to engage with the quote.

Nachteile:

I really do not have any negatives. I'm told that the services and capabilities of Cost Certified are going to be expanding in the near future. I am very much looking forward to what will be coming next.

This program has been a huge Gamechanger!

Kommentare: The support we have received from their team has been absolutely amazing!!! I can not say enough. We have never experienced such a knowledgeable supportive team that genuinely wants to problem solve as needed and stay on top of any request. A+

Vorteile:

The professional proposals that we accurately and quickly get to clients where they have options right within the system. How easily it customizes to our niche business and makes the process clean from start to finish.

Nachteile:

There’s really nothing we did not like. Because our company offers a very custom product, it took some time to get our items into system but it has paid off!!!!

CostCertified- The Next Level

Vorteile:

After months of research our Remodeling/Construction Company came across CostCertified and right away we saw something that would not only streamline our estimation process but would also offer our Clients with the best buying experience this industry has to offer at this level. One of the biggest differences with the CostCertified software is the Interactive Proposal which is not only a next level experience for our client but very efficient for our business. This is an absolute win-win! After talking with [SENSITIVE CONTENT HIDDEN] and getting insight on the CostCertified software and the company vision we realize not only is CostCertified next level at the present, especially in terms of Client experience, but their vision for the future will only make the CostCertified experience better for business and client. Thanks for Developing such a Powerful Tool for this industry.

Nachteile:

We really like everything about CostCertified and with all the updates coming soon the experience will only get better.

Helpful for our design process after estimating

Kommentare: This definitely saves time, but the amount to set up is a little daunting and even frustrating at times.

Vorteile:

We really like that this gives our potential clients the ability to interact with their proposal to adjust the price and pick the types of fixtures they want. We find it really helps in the design process to pick out something that we know is in their price range.

Nachteile:

There are certain things with the software that is a little clunky, like adjusting the viewing settings, deleting items, and creating assemblies that work for every job (this has been challenging since every project is different for us).

Best software company for construction

Kommentare: Very good experience a lot of patience and training went into make this software work for us and they have been great!

Vorteile:

I like that the team answers questions concerning software. Also they are easy to get a hold of.

Nachteile:

It seems so robust that features may not be needed it needs to be simplified.

CostCertified Review

Kommentare: The Customer service has been fantastic! the software is difficult to get set up, but once it is set up it is incredible! and the team essentially does the set up for you.

Vorteile:

The ability to give our clients options and they can increase or decrease the price of the project with just a click.

Nachteile:

How we cannot hide certain values in the estimate preview for clients fully.

Feedback

Vorteile:

Easy to use Updated in real time Detailed all costa

Nachteile:

Nothing I found it very easy to use on a daily basis

Chawick's Cost Certified Review

Kommentare: Great experience! I was worried about being able to follow the system but soon realized my high school education would be more than enough to follow the process. They have made it very simple. I didn't need to call the support line. That surprised me!!

Vorteile:

Cost Certified changed my life. I've sold landscaping and renovations for over 20 years, 10 years of which for my own company. So many benefits but the one of most value is the savings of time. My customers approve their quotes with a click of a button. No more PDF's or in person signings. I love waking up and looking at my dashboard to see when a customer has approved a project. This alone saves 30min to 3hrs a day. I use to spend 4-8hrs quoting a project. Now, 15-60min quoting 5,000- 300,000.00 projects. You can run an entire business with this software. It probably would have saved my marriage as my wife did the books...not fun nor should you mix business with family. If I had this software 10 years ago I would still have my own business and would still be married. It has a place for your customers contact info including a call your customer or email them button...So good. Automatically moves your customer to the approved/sold column and sends and an invoices with one click. It even creates a Tax statement eliminating most of my accounting my needs. Upgrades & options. I love this feature. it allows the customer to be in charge of the final price. When I sell a patio, I start with cheap standard, grey boring concrete. They browse through the options and get to decide if they want to upgrade. I have never liked upgrades or options until now because I don't have to do any extra work. 1500 Characters is not enough to talk about the benefits. It will change your life!

Nachteile:

It's so much better than what I use to do....excel quote files and folders and pdfs. Maybe add a calendar? I love that i can include a picture with any item in a quote but the ability to add a video would be next level.

It will change the way you do business

Kommentare: CC is awesome. The team behind it is even better. They are attentive, have a well laid out onboarding and customer success process, and guarantee you’ll get the help you need to send out great bids. [SENSITIVE CONTENT] was in charge of my onboarding and [SENSITIVE CONTENT] was my salesman. Both exceptional people.

Vorteile:

CC streamlines the sales process. I can capture details with great ease that have eluded us for 20 years. I can take all of the pricing information in my teams head, capture it in CC, and create very detailed and accurate bids. CC is versatile enough to meet the needs of complex remodels and simple paint jobs with ease. The customer is experience is like nothing I’ve seen with other software. Want to make more money through upgrades and correctly priced change orders? Use CC. Is it worth the money? Depends…are you tired of not knowing where every penny goes? Missing things on bids? Can’t remember what you charged last time for that one-off item five years ago? Like redoing the bid ten times because the customer changes their mind necessitating 10 more phone calls? Like looking like every other contractor out there? If you like those things, just stick with your antiquated excel spreadsheet. CC will pay for itself through the upgrades you can build into it and the best customer experience I’ve seen. You’ll see more jobs and be more profitable.

Nachteile:

There was a lot to learn. It took me a while to learn the software well enough to make quality bids. I would like to see a a better way of presenting information about my company. We show our licenses, comparison charts, etc to educate our customers to show how our company is different and brings more value to the table than other companies. You can do it in CC, but I’d like a better presentation format.

CostCertifed has helped my business grow!

Kommentare: Excellent! CostCertified way ahead of its competition from what I can tell. It allows for flexibility and company growth.

Vorteile:

Can’t say enough about the value of CostCertified software. I can prepare painting quotes in minutes. The advantage this offers is that product items or full house assemblies can be accessed with a click of your mouse. Pricing can also be saved per item as all the information can be preloaded. As you add new items it will be saved to your own company database. Which is also accessible with your phone or iPad as it’s cloud based. The system also has CRM built-in so that you can see when your customers have last viewed their quote so that you can follow up. Also, scheduling is going to be available by the end of October. CostCertified offers full onboarding support to help you set up your company files if required. You can also personalize pictures for your customers so that they can better relate to your quotes.

Nachteile:

None at this point. I have used the product for 5 years now and the company has made many improvements over that time.

Great program Excellent team

Kommentare: Cost Certified greatly improved our customer qualification and sales process. The proposals look sweet. The Learning curve for the program is short and easy. Change Orders on this program are Awesome. Easiest change order I have ever created.

Vorteile:

Time spent on estimates cut by 60%-80%. Streamlined sales and qualifying customers. Learning curve on this software is short, easy and enjoyable. Excellent support from [SENSITIVE CONTENT] as our onboarding Coach. Very responsive, professional and knowledgeable. We were using the software almost immediately as it integrated into our business perfectly, unlike other programs we have used.

Nachteile:

Looking forward to customer messages so all team members communicate in this program with customer.

This will help YOU if you are a small business owner.

Kommentare: - Overall this software has been very helpful with estimating jobs quickly and efficently.

Vorteile:

- The software is pretty intuitive, but setting up all of the materials and assemblies will take some time. Once you have built a lot of the assemblies, i.e. fences it makes it pretty easy to put together estimates in 20-30 minutes without much hassle. - They support APIs, you just need to work with them. I talked to the development team a bit and was able to use an API to port in customer information which was super helpful. I think CRM is useful, but not inclusive and currently use JobNimbus. - Their Support is phenomenal. I would recommend you talk to them if you have any issues or if you are running into any issues. They will break down some potential options to fix the problem and see how they can work with you. [Sensitive Content ]has been super helpful.

Nachteile:

- It is a bit slow at times, but I've been told they are working on that.

The Future is here!

Kommentare: I will like to congratulate the team behind all of this. Great work. This team has made my life so much easier I hope it can be the same for all of the people trying out this software as well.

Vorteile:

What I most like about this product is to organize and to easy it is to use once you learn how it works. It helps to keep track of your expenses. I just truly love everything about this product. The upgrades on the estimates that YOUR clients can select themselves without you having to go back and make the changes.

Nachteile:

Nothing bad to say. I have taken the course to help me understand all of the software.

Orion Tradesmen LLC

Kommentare: The ease of quotes. How customizable they can be. The formulas' and margin calculator.

Vorteile:

It's a simple setup with customizable features. Take the guess work out of the estimating side of the business. The clients do like the transparences and ease of navigation on reviewed proposals.

Nachteile:

The are certain features in the edit side that I don't use, just for the reason that I couldn't see their use or didn't know its purpose, even after applying it to a 'dummy proposal'. I do wish that certain items and assembly's could show itemize cost, while keeping the other item/assembly's hidden.

NO REFUNDS WHATSOEVER - SLIMY SALES TACTICS - BEWARE and BE CAREFUL

Kommentare: Awful. The worst. It started with being told the price was XXXX. Being a Canadian company myself, I assumed the price was in CDN. Nope, it is in USD. Then once I realized, I asked for a refund. They said no. So I tried to make it work. I spent HOURS with them and with the product and never actually was able to produce an estimate for an actual client.DO NOT BE BAMBOOZLED BY THEIR SALES TACTICS.

Vorteile:

Graphic interface is decent. Tie in to HD pricing slick, but not really usable in my case.

Nachteile:

Building assemblies is painfully slow. Updating items takes forever to save and is entirely unintuitive. Only one contact per opportunity (almost all of my clients have multiple stakeholders and email addresses).Set up time is FOREVER.Extremely slow to save estimates and make changes once you start getting into the details.

Does not save any time.

Kommentare: The sales team misled me. The tech guy was super nice and helpful.

Vorteile:

The proposals look nice. They are somewhat easy to navigate.

Nachteile:

Takes way too long to set up. The software is slow/laggy and glitchy

Custumer service

Kommentare: My overall experience sucks cant get no help from this fools salesforce is the way to go

Vorteile:

Imafter i purchase the product for $1700 for half year i couldnt get no one to help the guy who was goin to help me creat my profile and set everything up went on vacation and never got back i think and there is no refund they do not refund your money

Nachteile:

Very difficult to understand the system by your self

Amazing estimates

Kommentare: Amazing experience so far. I love the software and their customer service is top notch. It has totally transformed my business.

Vorteile:

I love how professional and accurate my quotes are now. I am booking more jobs and know my margins.

Nachteile:

It does a little bit of setup time but they do have an amazing customer service team. They are with you every step of the way. I

Great Onboarding Experience

Kommentare: I felt CostCertified was upfront from the beginning, they were supportive, honest, and transparent. My CSM was so dedicated to my onboarding and went above and beyond the allotted time working on my account, spending as much time as required to get my account fully set up. The ongoing support was a great value add, CostCertified was dedicated to constantly improving their service, which really speaks to their priority being the contractor, and delivering the best product for their customers

Vorteile:

So customizable to the way I do business and my branding, giving my company a professional image and appearance for my customers

Nachteile:

Customers struggled with the non-traditional estimate format

Awesome estimating software

Kommentare: overall very happy with the program if i ever get back into renovations ill re subscribe

Vorteile:

Once i got used to using the software doing a whole home quote was fast and simple. After setting up my database you could pick items from past quote to use over and over

Nachteile:

The learning curve of using the software and then changing alot of the labour pricing and it was not inline with our local market

Let Your Clients Upsell Themselves

Kommentare: I’ve been able to land more higher-priced jobs because the client side is so attractive. Also makes change orders part of the contract seamlessly.

Vorteile:

Cost certified lets you include upgrades and options for the client that they can choose and watch the pricing update automatically. it’s like having your own private web store just for them.

Nachteile:

I have to carefully watch cost of materials, which I thought would update automatically in the background, but that feature isn’t really live yet.

Nothing like this in industry and FREE!

Kommentare: It’s been amazing to use a software that simplifies the construction and renovating industry while I’m navigating renovating our home. Being able to have the assurance that knowing my payments are protected and a guarantee that you’ll have trusted estimates. I especially love being able to pick my own finishing touches in real-time. So simple and genius!!

Vorteile:

Ease of use. Quick response time. User friendly.

Nachteile:

I wish I would’ve known about it previously!