--- description: Detaillierte Informationen über SelfCommunity zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SelfCommunity Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Community Software](/directory/30800/community/software) > [SelfCommunity](/software/199433/selfcommunity) # SelfCommunity Canonical: https://www.capterra.com.de/software/199433/selfcommunity Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/199433/selfcommunity?page=2) > SelfCommunity ist eine vielseitige und intuitive SaaS-Cloud-Plattform, mit der Marken und Organisationen ihr eigenes soziales Netzwerk erstellen können. > > Bewertung: **4.8/5** von 12 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet SelfCommunity? SelfCommunity zielt auf Unternehmen ab, die Markenbekanntheit, Nutzerbasis, Produktfeedback und Kundenbindung stärken möchten und Tools benötigen, um Kunden und Mitarbeitende hinsichtlich Produkten und Marken zu binden. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 12 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Quentral - **Region**: Milano, Italien - **Gegründet**: 2019 ## Gewerblicher Kontext - **Startpreis**: 60,00 € - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Italienisch - **Verfügbare Länder**: Albanien, Andorra, Australien, Belarus, Belgien, Bosnien und Herzegowina, Bulgarien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Gibraltar, Griechenland, Grönland, Guernsey, Irland, Island, Isle of Man, Italien und 35 weitere ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Vorlagen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Content-Management - Dashboard - Daten-Import / -Export - Datenvisualisierung - E-Mail-Management - Engagement-Tracking - Feedback-Management - Ideation - Kommentare / Notizen - Kommunikationsmanagement - Kundenerlebnis-Management - Kundenhistorie - Kundenportal - Kundenspezifisches Branding - Mehrsprachig - Mitgliederverzeichnis - Moderation - Multi-Channel-Kommunikation - Multichannel-Datenerfassung - Negatives Feedback Management - Textanalyse - Third-Party Integrations - Umfragen & Feedback - Visuelle Analytik - Zugriffskontrollen / Berechtigungen ## Integrationen (17 insgesamt) - Auth0 - Cloudflare - Datadog - GTM - Google Ads - Google Calendar - Google Workspace - Linkedin Email Extractor - MailUp - Mailchimp - Mailjet - PayPal - SAMLink Processor - Stripe - Twitter/X ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Community Software](https://www.capterra.com.de/directory/30800/community/software) ## Ähnliche Kategorien - [Community Software](https://www.capterra.com.de/directory/30800/community/software) - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) ## Alternativen 1. [Instagram](https://www.capterra.com.de/software/210721/instagram) — 4.7/5 (5155 reviews) 2. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24071 reviews) 3. [Discord](https://www.capterra.com.de/software/1022442/discord) — 4.6/5 (533 reviews) 4. [uuki](https://www.capterra.com.de/software/1021442/uuki) — 4.6/5 (186 reviews) 5. [QuestionPro](https://www.capterra.com.de/software/135455/questionpro) — 4.8/5 (525 reviews) ## Nutzerbewertungen ### "An native and proprietary Social Commerce plat. that merges ecommerce and social networking in one ." — 5.0/5 > **Christian** | *17. Juli 2023* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Social Networking technology gives an extra boost in terms of retention thanks to its push notification technology. Furthermore the product pages can be enriched by the direct storytelling of the producers and made dynamic and "alive" by the participation of the customers, who feel more engaged. > > **Nachteile**: It would be very advantageous to have, among the marketing tools, an even more extensive version of email marketing analytics (eg. open-ratio, CTR, etc.) allowing us to save on the external marketing automation service costs. > > Thanks to this Social Networking technology integrated in an Headless Ecommerce, we can gain an extension and greater liveliness of the Zero Party Data available thanks to data analysis coming from users spontaneous actions, such as lifestyles attribution and social networking activities. ----- ### "SelfCommunity enable us to grow a proprietary Brand Community" — 5.0/5 > **Gastone** | *18. Juni 2021* | Computer-Software | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Customization and ready to use Social Network based features. The platform let us to personalize every aspect of our Brand Community: from look\&feel to content and user management rules, from community features to communication and promotion tools. It has also powerful audience clustering tool that helped us in shaping the structure of the Brand Community at best. > > **Nachteile**: It would be useful to enable, per every single user with the Admin and Editor role, push notifications for their Posts. I know they will implement it soon. > > It fit very well with our overall digital strategy and enable us to apply a segmentation strategy and personalize community content and features accordingly. Onboarding was easy to roll out, team roles were quickly organized and activated. We were basically effective from day one. ----- ### "Comprehensive and modular solution for any requirement" — 4.0/5 > **Verifizierter Rezensent** | *4. Juni 2021* | Bibliotheken | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The platform, while giving a comprehensive set of out-of-the-box functionalities, has resulted very modular in allowing the integration within other ecosystems. While providing a front-end layer of their own, the solution has shown itself to be perfectly suitable for operating also as a headless platform. > > **Nachteile**: Even though the platform allows for the inclusion/integration of any kind of external tool managing video content, I think that amplifying the own platform'stools of handling the upload and fruition of video content would be key for the future. ----- ### "Excellent experience and worth buying" — 5.0/5 > **Francesco Valerio** | *1. August 2023* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use and implementation, possibility to take advantage of a free trial, uniqueness and customization of the platform, direct and exclusive access to the marketing data collected. > > **Nachteile**: I have no cons to report. The usage and implementation was pretty quick and easy and the assistance was a great help when I needed it. > > Very useful both when creating and managing a new community. Very intuitive to use and totally customizable for your scope or goal. It was easy to implement and customize, the free trial allows you to test the final experience. The assistance was always punctual and precise. ----- ### "A platform that is helping our company develop customer focused strategies" — 5.0/5 > **Verifizierter Rezensent** | *27. Juli 2023* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: - Powerful social analytics capabilities- Ease of building and managing an online community- Marketing tools that help us enhance our marketing strategies- Interesting member management features complete with the ability to assign a variety of user roles > > **Nachteile**: So far, nothing at all in particular. I will if necessary update the review in the future. > > I must say that SelfCommunity is an outstanding Platform that offered a wide array of benefits for our company. On a more specific note, I found the Social Analytics system provided by SelfCommunity to be incredibly comprehensive and customizable. It offers in-depth analyses of community engagement and user activity, allowing us to make data-driven decisions to enhance our marketing strategies. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/199433/selfcommunity?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/199433/selfcommunity) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | ----- ## Strukturierte Daten