Über Radaro

Track every minute, from your store to your customer’s door.

Erfahre mehr über Radaro

Vorteile:

After trialling other software apps, Radaro provides simple integration with any other current operating business platform. Easy sign up and ongoing use for our drivers.

Nachteile:

Not sure I have come across something I dont like so far.

Bewertungen zu Radaro

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
5,0
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,6/10

Radaro hat eine Gesamtbewertung von 5,0 von 5 Sternen basierend auf 24 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (24)

Sortieren nach

Hast du Radaro bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (24)

Daniel P.
Daniel P.
Home Delivery Lead in Australien
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Radaro - A Necessary but easy to use Delivery Management Platform

5 vor 4 Monaten

Kommentare: My experience with Radaro has been exceptional. We have reduced the number of phone calls being made either by customers to stores or internally by providing the ability to self-service.
We know what our trucks are doing in real time now.
Our NPS data is more reliable now and has increased.
Our DOT performance has increased dramatically.
I could not recommend this product more highly

Vorteile:

Radaro's agility and speed to improve on an already impressive product is outstanding. They have obviously built a culture within their team which has led to an extremely positive experience dealing with them, nothing is ever hard for them, from common help desk issues to major integration builds. The product itself is easy to use and easy on eye which encourages staff to use it rather than make internal phone calls. The driver facing app is simple enough for all levels of driver to learn and utilise effectively very quickly. It also integrates with the phones map software and phone app giving the driver the ability to use these apps without leaving the Radaro app. The end customer updates provide customers with real time information, whether it be live tracking, where the customer is in the driver’s delivery queue. It also provides SMS advice when the driver is enroute to the next customer (providing an estimated delivery time) and will also provide an SMS if the product was undeliverable.

Nachteile:

If a delivery is failed, Radaro will send an email alerting our business of the failure and the reason. Unfortunately, at this stage only one email address can be used. I can bypass this by creating email groups, however this is not available to everyone. The search function is limited to specific fields, it would be great to see a greater range of search criteria.

Carlos C.
COO in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rodaro Review

5 vor 2 Monaten

Kommentare: Very satisfied.

Vorteile:

Ease of use and customer support. Price point was also ok.

Nachteile:

Nothing I can think off at this time. Maybe having the ability to keep records for longer period of time.

Alison H.
admin supervisor in Australien
Landwirtschaft, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Radaro Value to Business

4 vor 5 Monaten

Kommentare: Great team to work with , efficient in providing solutions to any queries we have. Provides exactly what we were trying to achieve for our customer service

Vorteile:

We deliver turf - a living product that is effected by temperatures - so we love that we can offer real time , live tracking for our customers to enable speedy and efficient installation as soon as the turf is delivered to site.

Nachteile:

Not sure I have come across something I dont like so far

Luke G.
Regional Service Manager in Kanada
Verbraucherdienste, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Modernizing Service

5 letzten Monat Neu

Kommentare: It has been a challenge integrating this technology, but it is through no fault of Radaro. Modernizing our service with this platform was a huge improvement and success in all fronts. It continues to improve and get better each day. Through each step or challenge, [SENSITIVE CONTENT] from Radaro has been amazing at ensuring everything is looked after, and any everything is running as well as it can.

Vorteile:

Routing, organization, modernization of the software. Quickly helps your company catch up with technology and helps you through every step. Easy to use, easy to navigate.

Nachteile:

Devices, connectivity, and updates sometimes cause some challenges. Most of this is easily fixed, or our of Radaro's control. Quickly, and all are easily resolved.

Michael M.
Managing Director in Australien
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A must for any delivery company!

5 vor 2 Monaten

Vorteile:

We have been using Radaro for approximately 5 years, we are a delivery partner of a number of different big box retailers. When onboarding clients Radaro is always part of our presentation. Some of the benefits for our business has been; - Fantastic visibility for our end users. - Reduced incoming and out going phone calls due to time windows SMS's sent out on the day prior/ live in queue position during delivery day. - Less need to contact our field teams, as we can monitor the progress of the day with their "Real time tracking" - Great tool when analysing staff efficiencies. - Large amount of photos on PODs ensure that all products can be captured. - Ease of use for our field teams. - Radaro has a great support team that is always there to help with adding merchants/ troubleshooting.

Nachteile:

No cons at the moment.. Whenever there has been the team are alway open for feedback!

Brent R.
Group Manager - NSW COS in Australien
Bau, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Radaro - An Industry Gamechanger!

5 vor 2 Monaten

Kommentare: Radaro has been a game changer for our company. It is becoming widely spoken about in our industry and has quickly become the standard when it comes to offering a delivery model to the customers in our industry

Vorteile:

The use of Radaro allows our company to take ownership of the service to our customers from start to finish - clear lines of communication between company and customer via the use of Radaro, have dramatically reduced issues we were experiencing with the previous way we conducted our delivery model.

Nachteile:

After a few years of using Radaro, I cannot think of anything that has been negative regarding the product and its uses for myself and my customers

Laurence P.
Operations Manager in Australien
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Tile Collective & our customers love Radaro

5 vor 4 Monaten

Kommentare: Fantastic! I could not recommend more

Vorteile:

Ease of communication to our customers who love it. We inform our customers it is just like Uber eats tracking. We have saved multiple hours weekly by reducing our phone enquiries on where customers deliveries are and what time they will be delivered. We also love the routing, dispatch and checklist software which enables us to give accurate information consistently to our customers, staff and service providers. The feedback follow up messages to customers are also a great way to see how your business performed on that delivery and where you could improve next time.

Nachteile:

The thing we dislike most about Radaro is not having implemented it sooner.

Barry B.
NSW Operations Manager in Australien
Elektrische/elektronische Fertigung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simplifying delivering to the home

5 vor 5 Monaten

Kommentare: Radaro have been very easy to deal with and their product does what it says it will do. It has provided our customer support team with complete visibility to all home deliveries - nationally, and will soon be deployed across all of our retail deliveries.

Vorteile:

Ease of deployment, proactive communication with customers, live tracking, data capturing and reporting

Nachteile:

Route optimisation across multiple vehicles can create some interesting outputs however the new drag and drop functionality allowing jobs to be easily reassigned between drivers has overcome any system logic limitations.

Robert R.
Customer Service Director in Australien
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Modern and adaptive

5 vor 2 Monaten

Kommentare: The Radaro group is bold and yet responsible with the progression they make. The support exceeds expectation and their genuine desire to listen to their customer clearly drives them.

Vorteile:

Its dynamic. Customers can tell us about their experience with us in real time allowing immediate remedy. The portal provides a great deal of detail about the work, the progress and the location of our workforce that enable us to react quickly.

Nachteile:

The product has some natural paths it can take to expand the portfolio.

James K.
Director in Australien
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great All round Software

5 vor 5 Monaten

Kommentare: Benefits are ability to locate drivers assist them with routing for services, and the Radaro Office team provide exceptional support for any request we require to be addressed

Vorteile:

After trialling other software apps, Radaro provides simple integration with any other current operating business platform. Easy sign up and ongoing use for our drivers. Customer usage is simple and they enjoy the RTTI tracking features

Nachteile:

Our team had no issues with any part of the Radaro software

Mark E.
Distribution & Marketing Manager Australasia in Australien
Metallabbau, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RADARO - refining how our customers and team interact

5 vor 6 Monaten

Vorteile:

Software allowed for us to create the operations frameworks that suited our process flow, we are in the process of integrating it into our POS system which will create a seamless and functional tool for all aspects of our business.

Nachteile:

We continue to work with RADARO to ensure that any features and benefits that become desirable are able to be created or worked towards

Dan A.
Continuous Improvement & Program Manager in Australien
Übersetzung und Lokalisierung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A must have to be Number 1

5 vor 6 Monaten

Kommentare: It has been absolutely fantastic! The entire journey has been smooth and the support and guidance has been amazing.

Vorteile:

Radaro is one of the easiest tools to implement into your business and manage on a day to day basis. the information for all parties is also brilliant

Nachteile:

Honestly we love the product - it does everything it say it can. The only thing we would like to change is to be able to roll up to a National view.

Antwort von Radaro

vor 2 Monaten

Hi Dan, thanks so much for your honest review! It has been an absolute pleasure working with you and the team thus far.

Luke G.
Operations Manager in Australien
Möbel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Game changer for our business

5 vor 5 Monaten

Kommentare: Brilliant! Customer support and service has been exceptional

Vorteile:

It changed the way we deliver our products to our customers, from GPS tracking, instant customer feedback and knowing the customers are notified of their delivery times when the truck is on its way is outstanding.

Nachteile:

They are about to update their app, which makes the program even more user friendly, so nothing that we don't like about the software

Owen H.
Sales & Maketing Director in Australien
Unterhaltungselektronik, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Game changing software for our customers delivery experience

5 vor 3 Monaten

Vorteile:

Delivery tracking - customer can see progress of their delivery on Uber style map Instant customer feedback - we can address customer feedback immediately after delivery

Nachteile:

No negatives to report to date, implementation was good & customer feedback very positive

Michael D.
Operations Manager in Schweden
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Radaro review

5 vor 5 Monaten

Kommentare: Great

Vorteile:

The real-time nature, sharp look and feel and overall positive impact on co-worker and customer experience

Nachteile:

It was very delivery focused initially which meant we have to adapt it to use it for other service type fulfilment

Nir D.
CEO in Australien
Sportartikel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Radaro for our business

5 vor 7 Monaten

Kommentare: A must for any business owner who wants to track his order

Vorteile:

This is a game changer for the way we deliver our products

Nachteile:

None so far its amazing and we recommend it

Antwort von Radaro

vor 4 Monaten

Thank you for the kind feedback, Nir. It has been an absolute pleasure working with you!

Colm M.
Chief Operating Officer in Australien
Pharmazeutika, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Radaro in Pharmacy

5 vor 5 Monaten

Kommentare: The Team at Radaro are exceptional and no stone was left un turned to ensure we had an outstanding experience across the network

Vorteile:

The ease of use as well as functionality assisted greatly in a time where COVID caused a real need for the industry

Nachteile:

No issues with the use of the product and cannot think of any

Cabel H.
GM - Business Development, Contract Logistics in Australien
Transport/Güterfrachtverkehr/Schienenverkehr, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Radaro Review

5 vor 6 Monaten

Kommentare: Our experience with Radaro has been excellent, both from a purely operational perspective but also from an engagement point of view, we work closely with them as partners rather than suppliers.

Vorteile:

Easy to use, route optimization is simple and provides a class leading end customer engagement.

Nachteile:

Possibly routing could be a touch more efficient, with smaller volumes some runs can cross over.

Michael B.
Trade Project Co-ordinator in Australien
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Customer Experience Gold Mine

5 vor 4 Monaten

Kommentare: We are saving valuable employee time as team members are not having to call every customer in regards to their delivery and provide them with a delivery window.

Vorteile:

Radaro is perfect platform to provide you an easy delivery experience to your customer. The software enables us to keep our customers updated on there up and coming delivery then be able to report on this. We are also able to find a completed delivery and review the job. From the start of the deliver until the finish plus any feedback the customer provided all in one easy to access space. We are also able to KPI the drivers and ensure our high standards are meet.

Nachteile:

We have been unable to find a way to publish our customer reviews on everyday review sites.

Lance P.
Warehouse Manager in Australien
Möbel, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Radaro makes life easier

5 vor 5 Monaten

Kommentare: Radaro makes life so much easier. From downloading jobs onto the system to optimising our deliveries to the most efficient route.

Vorteile:

It is easy to use and has everything we need as a delivery company. And drivers can easily manage whilst on the road.

Nachteile:

I don't have any issues at all. Perfect for what we need as a business

Dylan B.
Projects in Neuseeland
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy setup, great support, intuitive driver app, polished customer experience

5 vor 4 Monaten

Vorteile:

Radaro was quick and easy to setup. The onboarding and after-sales support has exceeded expectations. Drivers quickly become comfortable using the App and it's been well thought out. Allowed us to scale up very quickly with smooth daily operations. Nobody has much difficulty using the software and our customers love the experience.

Nachteile:

Like many SaaS products, it covers a broad base of requirements but doesn't support some very specific use-cases. The route optimisations are powerful but not without fault.

Josh S.
COO in USA
Öl & Energie, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Live Tracking Hot Shot Deliveries

5 vor 2 Jahren

Vorteile:

Live Visual Tracking of the orders is key for time sensitive deliveries.

Nachteile:

Nothing yet, would like to see it available with more 3rd Party Drivers

Sam G.
Commercial Operations Manager in Australien
Logistik & Lieferkette, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great product, would recommend.

5 vor 5 Monaten

Kommentare: Main benefits are being able to get instant reporting on any issues from a delivery, this way we are able to get on the front foot and be proactive with the customer, rather then waiting on details from the driver or the customer calling. Also being able to track deliveries and KPI's

Vorteile:

Tracking drivers, tracking deliveries, instant reporting on jobs, delivery failures reporting features.

Nachteile:

not being able to create our own reports without Radaro's help.

Dimitar S.
Business Analyst in Kanada
Elektrische/elektronische Fertigung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing product!

5 vor 2 Monaten

Kommentare: I use the software to pull KPI metrics that are vital to our business, reporting and functionality of Radaro is user friendly and easy to navigate

Vorteile:

Reporting features and support, any time I have a question it is answered immediately.

Nachteile:

The Geo fencing can be explained more, it is very interesting to know more how data is captured.