Mapsimise Erfahrungen

Superb, tailored support

Kommentare: Excellent. Uniquely tailored to our requirements. A flexible, honest and open approach.

Vorteile:

I came to Mapsimise with a data and addressing brief which they understood immediately. Their approach was helpful, flexible and at a great price.

Nachteile:

My own technical ineptitude made it tricky to use at first, but the helpful advice and guidance soon sorted that out for me.

Customer support makes this product well worth the purchase.

Vorteile:

This software is a robust edition to our new SugarCRM. We have a unique subgroup of contacts that needed to be mapped, and customer support worked with us to implement mapsimise in a way that would work best for our team. Not only that, but we actually had the [SENSITIVE CONTENT HIDDEN] working with us personally to make sure that our needs our met. Honestly, we had looked into using competitors software to try and cut costs, but the support of this competitor was horrendous and the functionality wasn't even close to what Mapsimise could do. We are happy to be Mapsimise customers!

Nachteile:

Initially this software does take some time to get comfortable using. I'm not sure if there are user intro videos or resources that I missed, but we just learned it through trial and error. I'm sure I'm missing functionality just because I don't know what all this tool can do, and I'd like to learn how we can use this even better. For functionality, I do wish there was a way to have multiple conditions applied for pin variation and that a quick filter can be removed from a map once it is created. Overall small tweaks to a really robust product.

Mapsimise

Kommentare: We have just started our journey with Mapsimise and so far its been great been able to visually see our CRM data represented graphically and real time as records are being updated, very helpful when working on large projects throughout the UK.

Vorteile:

Very easy to use the features and functions within Mapsimise and connect to CRM environment, quick turn around times from support queries.

Nachteile:

Areas for enhancement: - Extend the KML file limit from 9Mb - Allow to have company customised images/icons/shapes to be imported

Review from a Commercial Property Surveyor- UK

Kommentare: As a commercial property company we are building up useful data on commercial properties which will help with different aspects of our work, including rental and valuation data. It is useful to be able to pinpoint information by location, without having to trawl through historic files of information for the data we need. Having our information on a visual platform is of huge benefit. We are very excited about Mapsimise.

Vorteile:

The customer service and support has been outstanding, to help us get up and running with Mapsimise. We have not used Mapsimise to its full potential yet, however we are looking forward to exploring all the facilities it has to offer. We can already foresee the positive impact it will have on the efficiency and growth of our commercial property company going forward, both for storing and displaying useful comparable data for our reports and valuations.

Nachteile:

As with any new software, you need time to learn and explore the processes of inputting information, functionality and options for displaying the data. However, this is not really a con as The Mapsimise Team took the time to show us the system and have advised they are there to assist with any queries.

Visualising business to keep ahead

Kommentare: an excellent experience - great product BUT, crucially, superb service support

Vorteile:

I particularly liked the ease of application for a product that can be so beneficial to our business. Beneficial to our business because in my experience there I have come across no other product that visualises data quite as effectively and in such an accessible way. Data is not everything it seems (to many) - Mapsimise gives it another dimensin

Nachteile:

To be honest there is actually nothing that I can think of that I dislike. Arguably the user interface could be improved for some user profiles ie people that are not that literate when it comes to using business data tools like CRM. However that is not a dislike or a problem in anyway.

Amazing Software and an even Better Company

Kommentare: I've been using software created by this team for about 5 years. Due to some integration changes, we were forced to move to the new Mapsimise product faster than we would have really wanted to. But all in all, it was a revelation with just how much better it is. It's a ground-up re-imagining of the old software. It was intuitive enough that I was able to migrate our old implementation and users in less than a week. My users rave about the speed and new functionality and it has allowed us to start to really start to think about new ways to use our mapping capabilities.

Vorteile:

There's two things I like most, first is the speed....it's unbelievably faster than our old solution. Second is it is very customizable, but intuitive as well. You can tell a lot of thought went into Mapsimise to make it the best it could be.

Nachteile:

So far, not much. I run into errors occasionally, but the Mapsimise support team is truly great. They resolve issues quickly, are easy to communicate with, and truly seem to care.

Highly Effective and Poweful

Kommentare: Very good experience, from set-up to mapping. Added value to our work and enabled us to engage with the client more easily to review the myriad of data presented.

Vorteile:

Easy to get to grips with. Powerful features and great support when guidance was needed to get the best from the solution. Significantly enhanced our ability to visualize key data.

Nachteile:

Nothing negative. Would very much use again for our next project requiring GIS.

Great Product, mapping your data made so easy

Kommentare: They are a delight to deal with, nothing is too much trouble! This is a fab solution, affordable, easy to use and has helped me to know my data and plan ahead.

Vorteile:

Being able to understand my data better. Where/Who to target using location intelligence for my marketing campaigns. To map out where my clients are and to be able to use that to map potential new clients in the same area. Registering and accessing the product is so easy to do. The Mapsimise team are on the end of a phone to help guide you through the process, should you need it and on-hand to help you technically!

Nachteile:

So far no particular cons. Just waiting for more connectors to other CRMs, but I think they are on this!

Recent Update

Vorteile:

It si easy to install and configure for geocoding use

Nachteile:

We have not used any features other than geocoding at this time, so unable to comment.

SugarCRM and Mapsimise

Vorteile:

The Connector feature allowed us to connect SugarCRM to Mapsimise via an API, which is seamless. Integration works really well and the support team are quick and helpful...

Nachteile:

Not the easiest software to deploy but manageable for most people I think.

Great product and even better team!

Kommentare: We came across Mapsimise at a local event on the south coast of England. The team were very friendly and accommodating throughout the free trial process. Once we moved to a paid subscription, we maintained regular dialogue with the Mapsimise team and still do to this day. I think the Mapsimise product is great, and it is majorly reinforced by their knowledgeable team.

Vorteile:

Easy to setup and easy to connect to our MS Dynamics 365 CRM. The product also has a natural flow, therefore it is easy to navigate and set up mapping sessions. You also have the ability to connect to your CRM in the free trial version (normally costing £72).

Nachteile:

I am sure there are lots of other areas where this product could be useful. It would be great when it opens up to more connectors.

Great ability to map company data and I can see huge potential to benefit our customer experience

Vorteile:

Very data driven and easy to use once shown how in the demo.

Nachteile:

Adding notes to data rather than the map itself.