--- description: Detaillierte Informationen über Lusha zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lusha Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kundenengagement Software](/directory/30906/customer-engagement/software) > [Lusha](/software/198383/lusha) # Lusha Canonical: https://www.capterra.com.de/software/198383/lusha Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/198383/lusha?page=2) > Die Lead-Intelligence-Lösung von Lusha bietet korrekte Direktwahlnummern, Telefonnummern und E-Mails, um den Umsatz mit weniger Arbeit zu beschleunigen. > > Bewertung: **4.0/5** von 398 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Lusha? Lusha hilft SDRs, dem Vertrieb sowie HR-Experten und Teams. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 398 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Lusha - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: 0,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - API - Absichtsdaten - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Felder - Anrufaufzeichnung - B2B-Lead-Generierung - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - CRM Integration - Dashboard - Data Enrichment - Daten-Import / -Export - Datenaggregation und -veröffentlichung - E-Mail-Management - Engagement-Tracking - Gemeinsame Kontakte - KI/Maschinelles Lernen - Kampagnenmanagement - Kontakt-Datenbank - Kontaktmanagement - Konversationsanalysen - Kundendatenbank - Kundenprofile - Kundensegmentierung - Lead Benachrichtigungen - Lead Scoring - Lead Segmentierung - Lead-Distribution - Lead-Erfassung - Lead-Pflege - Leadmanagement - Leistungskennzahlen - Management der Anruflisten - Multi-Channel-Kommunikation - Performance Management - Personalisierung - Pipeline-Management - Priorisierung - Prädiktive Analytik - Sales-Pipeline-Management - Segmentierung - Suchen / filtern - Vertriebsaktivitätsmanagement - Visuelle Analytik - Werkzeuge zur Zusammenarbeit - Workflow-Management - Zielkontoerkennung - Zielseiten / Web-Formulare ... und 6 weitere Funktionen ## Integrationen (30 insgesamt) - Albato - Bullhorn ATS & CRM - Chili Piper - Claude - Clay - Clay - Gmail - HubSpot CRM - Make - Microsoft Outlook - Nooks - Outlook Email Extractor - Outreach - Outreach Navigator - Pipedream ... und 15 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) ## Ähnliche Kategorien - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) - [Software für Vertriebsportale](https://www.capterra.com.de/directory/32195/sales-engagement-platform/software) - [Lead Generation Tools](https://www.capterra.com.de/directory/30963/lead-generation/software) - [Sales Force Automation Software](https://www.capterra.com.de/directory/12/sales-force-automation/software) - [Kontaktmanagement Software](https://www.capterra.com.de/directory/30016/contact-management/software) ## Alternativen 1. [HubSpot Marketing Hub](https://www.capterra.com.de/software/171840/hubspot-marketing) — 4.5/5 (6232 reviews) 2. [Dripify](https://www.capterra.com.de/software/215082/dripify) — 4.7/5 (477 reviews) 3. [ActiveCampaign](https://www.capterra.com.de/software/79367/activecampaign) — 4.6/5 (2561 reviews) 4. [Cognism](https://www.capterra.com.de/software/169083/cognism) — 4.7/5 (256 reviews) 5. [Lead Forensics](https://www.capterra.com.de/software/156889/lead-forensics) — 4.5/5 (250 reviews) ## Nutzerbewertungen ### "Lusha: Strong Features, Lacking Support" — 5.0/5 > **Nurudeen** | *17. April 2026* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Lusha's LinkedIn integration is a highlight, the Chrome extension captures leads directly from profiles, making it a smooth and efficient addition to any sales process. The data extraction is solid too, often returning multiple phone numbers per contact. On price side, the subscription pricing is fairly reasonable compared to similar tools, making it accessible for teams of different sizes without breaking the budget. Overall, it strikes a decent balance between functionality and cost. > > **Nachteile**: The biggest disappointment with Lusha has been the customer support. After reaching out via email regarding an account issue, I received no response, which is frustrating, especially when you're relying on the tool for active prospecting. For a paid service, that level of unresponsiveness is simply not acceptable. Beyond support, there are occasional bugs and issues that disrupt the experience, sometimes the extension fails to load data correctly or returns incomplete results, which wastes credits and slows down the sales process. These reliability hiccups, combined with the lack of support to escalate them to, make the overall experience feel lacking. > > Overall, my experience with Lusha has been a mixed one. The tool delivers where it matters most, the LinkedIn integration is seamless, data extraction is reliable, and the subscription pricing is considerate enough to justify the investment for sales teams. The security is also top notch, giving you confidence that your data and account information are well protected. However, the occasional bugs and the complete lack of customer support response leave a lot to be desired. For a tool with this much potential, addressing those gaps would make it a much more well-rounded solution. ----- ### "Lusha- Verify, and Trust, your data for outbound" — 4.0/5 > **Nolan** | *27. Mai 2025* | Immobilien | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Lusha provides a low cost, easy to use and modern Outreach and Prospecting Platform for Sales Teams and Individuals to use. So far, I've been confident in utilizing their data around numbers, names, emails and company organization and it quickly can help cut through confusion. I trust it to be more updated than some of it's competitors in this space from first hand experience. > > **Nachteile**: Some of the newer features seem reactionary to the industry trends. These would be things likes Hot Intent and Enrich seem to be driven by the current AI buzz, and have yet to really feel as substantive as some of their core features like Search and Recommendations, which are core functions. It's not a huge detractor, and I appreciate new features but spending more time on ensuring the data is 100% accurate would be better, in my opinion. > > Overall, Lusha started out as a test but has become a daily staple for myself and our team in terms of outreach, and contact management. Using both the contact and company features, we are able to create a fine tuned campaign and pull contact information directly from Lusha into our outreach program. We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome. I also love that Lusha allows flexibility in the pricing and customization for Enterprise Plans, which is appreciated for smaller organizations who need to dial in usage across users. ----- ### "AVOID MAKING AN EXPENSIVE MISTAKE\!\!\!" — 1.0/5 > **Marko** | *22. Juli 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing. It is supposed to do a very simple job, which is to provide contact details for the accounts we are prospecting into, and the data is either inaccurate or not there at all. > > **Nachteile**: We have been with Lusha for 7 months now, and the overall conclusion is that the emails and phone/mobile numbers they provide are grossly false to what was initially presented and promised. Claim from Lusha is that they provide 80% accuracy of their phone/mobile number data, which, on one hand, is true. HOWEVER, their coverage of data is 10% which is just horrible for the price tag it comes with. Meaning out of 100 people, they will have contact details for 10, and 8 will be accurate. SO 8/100\!\! But they won't tell you this. We had multiple meetings with their data team and their Customer Success Manager to try to find a solution where we requested that they deliver on their promises, but all that we got was no direct answers and parroted: "Lusha is continuously striving to improve the data it provides, and our accuracy is 80% which is the industry standard." And when I point out that the coverage is 10% so their accuracy doesn't mean much, we just get blank stares and a silent meeting. Lusha claims to update their database every quarter and have verified contact information, but let me give you a couple of examples of my experience with it so far: - Called a number provided by Lusha, somebody picked up and said that the person I'm looking for left the company 15 years ago, and their phone number was taken over by somebody else. Therefore, they left the old number next to this prospect for over 15 years. - Called a number provided by Lusha, and a wife of that person picked up, saying this is her private number and not her husband's work number. - Called a number provided by Lusha, somebody picked up and said that the person I was trying to reach has not been using this number for the past 8 years. - Countless times, person picked up said that yes, this is their first and last name, but they do not work in the company I was trying to reach, therefore it's the wrong person. Then imagine the frustration when you barely get 10 numbers out of 100 to find out that they are wrong or inactive. Their email coverage is about 50% with the same accuracy of 80% so expect 40/100 people to have correct emails. ----- ### "A contender that needs to improve itself" — 2.0/5 > **Jerguz** | *25. März 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Lusha has a great funtion to search for titles/rolls in companies and select the type of company and vertical you need > > **Nachteile**: Data is outdated, extracting the list is tedious at best and the cost for the data i higher than most I have used before > > I feel that they have old data, its more costly and extraction of data needs to be improved so that you can extract more than 25 contact at a time ----- ### "Excellent tool for contact information lookup\!" — 5.0/5 > **Himaanshu** | *13. März 2025* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It is very helpful for finding prospects email addresses and phone numbers. > > **Nachteile**: The price is bit high, and also the contact details are not completely accurate. > > Overall, it's a good experience using it, but data accuracy needs to be improved, and price should be user friendly ----- Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/198383/lusha?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/198383/lusha) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten