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Über mFax
mFax wurde von Grund auf für hohes Fax-Volumen entwickelt, wo Zuverlässigkeit, Nutzerfreundlichkeit und Sicherheit wichtig sind.
The integration of MFax with Skyetel integration was a very easy process.
The email is difficult to remember, especially since we used another service provider before for many years.
Nutzerbewertungen filtern (82)
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Nutzerbewertungen filtern (82)
Most Bang for Your Buck
Kommentare: I love mFax. They are always looking at innovative ways to improve their product and stay ahead of the game. They listen to their customers and have excellent customer service. They have managed to produce a product that serves a wide variety of consumers at a low cost point.
Vorteile:
I have been with mfax for over 2 years. During this time I have had the pleasure of watching this company grow from an internet faxing service to a full scale business faxing company, servicing both small & large companies. I use mfax at least once monthly. My favorite feature of this software is the ability to fax documents via email. Customer service is excellent, responsive, and courteous. They send out email updates when new features are added. There are many bells and whistles that I do not use because I have no need for it, such as the ability to fax documents from other cloud drives. There is no other product on the market with this many features that you can get at their price point.
Nachteile:
My only con is not being able to fax documents from my camera roll on my iPhone. I would really like for them to update this feature.
In Betracht gezogene Alternativen:
truly no support
Kommentare: Good systrempoor supportleary of support knowledge
Vorteile:
Easy to useApp availableOnline portal available
Nachteile:
Found out they had issues with a few of the numbers they had provided us - worked with them AT& T and local reseller of lines in our rural area and they just kept needing and needing from the others (100 plus days) - and stated they could do nothing unless these were provided. THEIR NUMBERS AND THEY WANTED EVERYONE ELSE to find their problems...we ended our association with them immediately upon their pithy responses to the problem of theirs that noone locally in 17 years of being in the business had been asked to provide..
BlueCloud Review
Kommentare: Documo has been easy to use, sell and deploy. So far it has been great!
Vorteile:
Easy to use Easy to deploy Cost efficient HIPAA compliant
Nachteile:
How billing looks and is hard to understand or read
Do not love it.
Vorteile:
Being able to see your faxes and see if they were successfully sent.
Nachteile:
There are too many steps to sending a fax.
Highly recommend mfax
Kommentare: Overall its been great, much better than previous system
Vorteile:
Quick and efficient, reliable, support is very responsive.
Nachteile:
Cannot load multiple seperate documents.
In Betracht gezogene Alternativen:
Great Fax Client
Kommentare: Good platform and overall very usefull with pre-filled default cover pages that can be modified via placeholders to represent different areas of a business or different entities or companies working in one location or under one master company and helps by allowing customized cover sheets available for the company and the user; and that the user can set their default cover page. The email faxing works well as does the regular faxing via the portal and are nearly indistinguishable from a fax sent from a physical fax machine except the added clarity and quality of the document attached,
Vorteile:
The Fax from email users for user's with an account is extremely useful as they only need to use the number with the customized email domain; and then you get a processing and completed/error report email sent back depending on if it succeeded or not. That allows users to keep track of sent faxes and their success without any additional effort. Capability to either invite users to directly setup their info and credentials or setup user accounts manually as admin and then provide the password or have them reset it afterwards. The optional Drive storage capability is super useful as well as the document/image converter for faxes that are on the user's fax home page.
Nachteile:
The invite user doesn't allow the admin to specify their information until after the user activates the account; where as inviting the user to an account with their info already configured would be more useful as an administrator.
Easy to use virtual faxing - tailored to actual users
Kommentare: We tried a number of virtual fax systems before selecting this one. The price package was perfect for a blend of heavy and light users and allowed us to offer faxing as an extra to our home office teams without worrying about large costs if they didn't use it much. It handled our 50+ page contracts to legal and healthcare customers with ease.
Vorteile:
All the common settings can be built into user templates - ranging from cover sheets to default call display info. Adding and deleteing users is easy and you can assign North American (or toll-free) fax numbers to one or even to several users, so that it can work as a distribution group. Faxes can be archived for 12 mths, with admin access to check completed delivery and run reports on errors and fax delivery. The users have a choice of faxing by email for the low-tech end of the spectrum or using teh web portal for full customization.
Nachteile:
The porting process was the usual pain point, since our previous carrier was not cooperative, but the Documo team were able to provide work arounds of forwarding toll-free numbers until the local numebrs were all resolved.
In Betracht gezogene Alternativen:
mFax Review
Kommentare: My overall experience with mFax has been positive. Our organization is using it to facilitate the communication to doctors office and other service providers.
Vorteile:
I liked that there are several options to send a fax (Web portal, print driver, and email). I am also very happy with the customer support when we are having any type of technical issue.
Nachteile:
The only thing I don't like about the current software is not being able to send multiple documents using the print driver. That is a feature we had in our old system.
In Betracht gezogene Alternativen:
Best Faxing Service!
Vorteile:
The product is easy to configure, the UI is very user-friendly and the support has been 10x better than anything I have experienced with HelloFax which we were using before we changed to mFax. The best feature is the "Log In As" button that allows administrators to access a user profile and do troubleshooting without bothering the user.
Nachteile:
So far I cannot state any con of this product. Everything about it has been a Pro so far!
In Betracht gezogene Alternativen:
Faxing Made Easy
Kommentare: I compared many different faxing platforms before I selected mFax. We needed a flexible and dependable platform that was easy to use. Also, we needed to incorporate physical fax machines in some cases. mFax fit the bill for us and has fulfilled their promise of an excellent fax platform that works. Also, the continual addition of features has been a welcomed benefit.
Vorteile:
What I like most about mFax is its ease of use. The interface is very friendly and I am able to navigate it with no trouble. Since it's so intuitive, I am able to get in to it and send/review faxes quickly.
Nachteile:
I'm not a huge fan of faxing in general as it's more difficult to deal with than an email is. That said, some communications demand fax.
Secure Fax
Kommentare: Excellent experience and easy to use.
Vorteile:
Excellent replacement for legacy fax machines. Support’s paperless policy and provides easier and more secure solution.
Nachteile:
Cannot modify bulk user email address when domains change
Review
Kommentare: Excellent, easy set-up and easy to use!
Vorteile:
I like the ability to sent multiple faxes at a time, also love the drag and drop features.
Nachteile:
None so far, everything seems to be good
health care office
Kommentare: overall the use of mFax has helped out our office, by streamlining the faxing process for the front desk and the nurses
Vorteile:
the ability to import the faxes into the charts with out printing cut down on a lot of double work and seed the process up
Nachteile:
i have not found an issue with the software yet
Great Product
Vorteile:
The ease of use is top notch, our end users are very happy with this product.
Nachteile:
Once we got through the end user training we haven't had an issue.
simple
Vorteile:
user interface is fairly simple to use, easy set up
Nachteile:
porting process - finding scheduled ports and orders
The Positive Experience of Using mFax
Kommentare: Dependable with excellent notification time, and very easy to use.
Vorteile:
Ease of use, dependable, quick response to sent or problem fax transmission.
Nachteile:
Nothing, I enjoy using this product and encourage others to do the same.
MFax
Vorteile:
I love that everything is electronic about it. You pick and choose what you need to print, save, or ignore. The greatest thing is the customer service. A live person will chat with you and answer any questions. All customer service reps I have encountered have been knowledgeable and friendly.
Nachteile:
There might be a little glich when you add files. Sometimes the file isn't added if you used the drag file option. You have to select the file.
Daily Use
Kommentare: Its been great. Love the product.
Vorteile:
Its easy, quick, reliable, and user friendly.
Nachteile:
There is nothing I really dislike about it.
mFax has been great
Vorteile:
The software is very intuitive, I barely had to show users how to use it. The support is great.
Nachteile:
Everything has been great so far. They are constantly adding new features, to enhance the product.
mFax is easy to organize ALL faxes!
Kommentare: We deliver and receive document from clients that are buying life insurance. It is a great program to keep our documents organized and secure.
Vorteile:
I like that we are able to check faxes off if we've checked them. It helps keep the business more organized with the amount of faxes we receive from many different numbers.
Nachteile:
I honestly don't have anything that I dislike. mFax is great!
User Friendly
Vorteile:
It's easy to use, your faxes come straight to your inbox so you can move the documents into your folders to use them. Drag and drop feature is great when attaching documents.
Nachteile:
Sometimes the fax won't send on the first try. I will have to log out and log back in.
EFAX
Kommentare: overall a good system
Vorteile:
easy and saves paper. our hospital uses a lot of paper and we are wanting to go paperless
Nachteile:
no alert when I have an inbound fax. it would be beneficial
amazing
Vorteile:
how easy is it to fax paperwork to the manufactures after i complete a new unit check in
Nachteile:
for what i use it for there are no cons ...its simple and easy
Easy
Kommentare: Overall experience is great. Fluid and quick
Vorteile:
Ease of use and security. Beats the fax machine
Nachteile:
None can think of as this as easier then the fax.
mFax has great features set, flexible APIs and great customer service.
Vorteile:
The simplicity of integrating the fax API with an existing fax application and the great customer service and support.
Nachteile:
None as of now, would be great if it supported faxes to more international destinations.