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Über mFax

mFax wurde von Grund auf für hohes Fax-Volumen entwickelt, wo Zuverlässigkeit, Nutzerfreundlichkeit und Sicherheit wichtig sind.

Erfahre mehr über mFax

Vorteile:

The integration of MFax with Skyetel integration was a very easy process.

Nachteile:

The email is difficult to remember, especially since we used another service provider before for many years.

Bewertungen zu mFax

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,1/10

mFax hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 82 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (82)

Marla
Marla
Health Coach in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Most Bang for Your Buck

5,0 vor 3 Jahren

Kommentare: I love mFax. They are always looking at innovative ways to improve their product and stay ahead of the game. They listen to their customers and have excellent customer service. They have managed to produce a product that serves a wide variety of consumers at a low cost point.

Vorteile:

I have been with mfax for over 2 years. During this time I have had the pleasure of watching this company grow from an internet faxing service to a full scale business faxing company, servicing both small & large companies. I use mfax at least once monthly. My favorite feature of this software is the ability to fax documents via email. Customer service is excellent, responsive, and courteous. They send out email updates when new features are added. There are many bells and whistles that I do not use because I have no need for it, such as the ability to fax documents from other cloud drives. There is no other product on the market with this many features that you can get at their price point.

Nachteile:

My only con is not being able to fax documents from my camera roll on my iPhone. I would really like for them to update this feature.

Charles E
COO in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

truly no support

4,0 vor 2 Jahren

Kommentare: Good systrempoor supportleary of support knowledge

Vorteile:

Easy to useApp availableOnline portal available

Nachteile:

Found out they had issues with a few of the numbers they had provided us - worked with them AT& T and local reseller of lines in our rural area and they just kept needing and needing from the others (100 plus days) - and stated they could do nothing unless these were provided. THEIR NUMBERS AND THEY WANTED EVERYONE ELSE to find their problems...we ended our association with them immediately upon their pithy responses to the problem of theirs that noone locally in 17 years of being in the business had been asked to provide..

Meir
CEO in USA
Telekommunikation, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

BlueCloud Review

5,0 vor 2 Monaten Neu

Kommentare: Documo has been easy to use, sell and deploy. So far it has been great!

Vorteile:

Easy to use Easy to deploy Cost efficient HIPAA compliant

Nachteile:

How billing looks and is hard to understand or read

Shannon
Secretary in USA
Bildungsmanagement, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Do not love it.

3,0 vor 5 Jahren

Vorteile:

Being able to see your faxes and see if they were successfully sent.

Nachteile:

There are too many steps to sending a fax.

Spencer
Clinic Administrator in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Highly recommend mfax

5,0 vor 2 Monaten Neu

Kommentare: Overall its been great, much better than previous system

Vorteile:

Quick and efficient, reliable, support is very responsive.

Nachteile:

Cannot load multiple seperate documents.

Jeff
Sr. Support Engineer in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Fax Client

5,0 vor 4 Jahren

Kommentare: Good platform and overall very usefull with pre-filled default cover pages that can be modified via placeholders to represent different areas of a business or different entities or companies working in one location or under one master company and helps by allowing customized cover sheets available for the company and the user; and that the user can set their default cover page. The email faxing works well as does the regular faxing via the portal and are nearly indistinguishable from a fax sent from a physical fax machine except the added clarity and quality of the document attached,

Vorteile:

The Fax from email users for user's with an account is extremely useful as they only need to use the number with the customized email domain; and then you get a processing and completed/error report email sent back depending on if it succeeded or not. That allows users to keep track of sent faxes and their success without any additional effort. Capability to either invite users to directly setup their info and credentials or setup user accounts manually as admin and then provide the password or have them reset it afterwards. The optional Drive storage capability is super useful as well as the document/image converter for faxes that are on the user's fax home page.

Nachteile:

The invite user doesn't allow the admin to specify their information until after the user activates the account; where as inviting the user to an account with their info already configured would be more useful as an administrator.

Alex
Solutions Engineer in Kanada
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use virtual faxing - tailored to actual users

5,0 vor 5 Jahren

Kommentare: We tried a number of virtual fax systems before selecting this one. The price package was perfect for a blend of heavy and light users and allowed us to offer faxing as an extra to our home office teams without worrying about large costs if they didn't use it much. It handled our 50+ page contracts to legal and healthcare customers with ease.

Vorteile:

All the common settings can be built into user templates - ranging from cover sheets to default call display info. Adding and deleteing users is easy and you can assign North American (or toll-free) fax numbers to one or even to several users, so that it can work as a distribution group. Faxes can be archived for 12 mths, with admin access to check completed delivery and run reports on errors and fax delivery. The users have a choice of faxing by email for the low-tech end of the spectrum or using teh web portal for full customization.

Nachteile:

The porting process was the usual pain point, since our previous carrier was not cooperative, but the Documo team were able to provide work arounds of forwarding toll-free numbers until the local numebrs were all resolved.

Sam
Assistant IT Director in USA
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

mFax Review

5,0 vor 5 Jahren

Kommentare: My overall experience with mFax has been positive. Our organization is using it to facilitate the communication to doctors office and other service providers.

Vorteile:

I liked that there are several options to send a fax (Web portal, print driver, and email). I am also very happy with the customer support when we are having any type of technical issue.

Nachteile:

The only thing I don't like about the current software is not being able to send multiple documents using the print driver. That is a feature we had in our old system.

Byron
IT Manager in USA
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Faxing Service!

5,0 vor 5 Jahren

Vorteile:

The product is easy to configure, the UI is very user-friendly and the support has been 10x better than anything I have experienced with HelloFax which we were using before we changed to mFax. The best feature is the "Log In As" button that allows administrators to access a user profile and do troubleshooting without bothering the user.

Nachteile:

So far I cannot state any con of this product. Everything about it has been a Pro so far!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Vernetzung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Faxing Made Easy

5,0 vor 5 Jahren

Kommentare: I compared many different faxing platforms before I selected mFax. We needed a flexible and dependable platform that was easy to use. Also, we needed to incorporate physical fax machines in some cases. mFax fit the bill for us and has fulfilled their promise of an excellent fax platform that works. Also, the continual addition of features has been a welcomed benefit.

Vorteile:

What I like most about mFax is its ease of use. The interface is very friendly and I am able to navigate it with no trouble. Since it's so intuitive, I am able to get in to it and send/review faxes quickly.

Nachteile:

I'm not a huge fan of faxing in general as it's more difficult to deal with than an email is. That said, some communications demand fax.

Jason
Managing Director in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Secure Fax

5,0 vor 3 Jahren

Kommentare: Excellent experience and easy to use.

Vorteile:

Excellent replacement for legacy fax machines. Support’s paperless policy and provides easier and more secure solution.

Nachteile:

Cannot modify bulk user email address when domains change

Jennifer
Director in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review

5,0 vor 5 Jahren

Kommentare: Excellent, easy set-up and easy to use!

Vorteile:

I like the ability to sent multiple faxes at a time, also love the drag and drop features.

Nachteile:

None so far, everything seems to be good

Michael
clinical manager in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

health care office

5,0 vor 3 Jahren

Kommentare: overall the use of mFax has helped out our office, by streamlining the faxing process for the front desk and the nurses

Vorteile:

the ability to import the faxes into the charts with out printing cut down on a lot of double work and seed the process up

Nachteile:

i have not found an issue with the software yet

James
Information System Manager in USA
Chemikalien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product

5,0 vor 5 Jahren

Vorteile:

The ease of use is top notch, our end users are very happy with this product.

Nachteile:

Once we got through the end user training we haven't had an issue.

Rachel
voip tech in USA
Telekommunikation, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

simple

5,0 vor 5 Jahren

Vorteile:

user interface is fairly simple to use, easy set up

Nachteile:

porting process - finding scheduled ports and orders

Brenda
Waiver Service Coordinator in USA
Einzel- & Familiendienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Positive Experience of Using mFax

4,0 vor 5 Jahren

Kommentare: Dependable with excellent notification time, and very easy to use.

Vorteile:

Ease of use, dependable, quick response to sent or problem fax transmission.

Nachteile:

Nothing, I enjoy using this product and encourage others to do the same.

Carla
Administrator in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MFax

5,0 vor 5 Jahren

Vorteile:

I love that everything is electronic about it. You pick and choose what you need to print, save, or ignore. The greatest thing is the customer service. A live person will chat with you and answer any questions. All customer service reps I have encountered have been knowledgeable and friendly.

Nachteile:

There might be a little glich when you add files. Sometimes the file isn't added if you used the drag file option. You have to select the file.

Teri
Paralegal in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Daily Use

5,0 vor 5 Jahren

Kommentare: Its been great. Love the product.

Vorteile:

Its easy, quick, reliable, and user friendly.

Nachteile:

There is nothing I really dislike about it.

Michael
IT Support Technician in USA
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

mFax has been great

5,0 vor 5 Jahren

Vorteile:

The software is very intuitive, I barely had to show users how to use it. The support is great.

Nachteile:

Everything has been great so far. They are constantly adding new features, to enhance the product.

Diana
Revenue Manager in USA
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

mFax is easy to organize ALL faxes!

5,0 vor 5 Jahren

Kommentare: We deliver and receive document from clients that are buying life insurance. It is a great program to keep our documents organized and secure.

Vorteile:

I like that we are able to check faxes off if we've checked them. It helps keep the business more organized with the amount of faxes we receive from many different numbers.

Nachteile:

I honestly don't have anything that I dislike. mFax is great!

Kimberly
Credentialing Specialist in USA
Vorstandsbüro, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

User Friendly

4,0 vor 5 Jahren

Vorteile:

It's easy to use, your faxes come straight to your inbox so you can move the documents into your folders to use them. Drag and drop feature is great when attaching documents.

Nachteile:

Sometimes the fax won't send on the first try. I will have to log out and log back in.

joe
radiology director in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

EFAX

4,0 vor 5 Jahren

Kommentare: overall a good system

Vorteile:

easy and saves paper. our hospital uses a lot of paper and we are wanting to go paperless

Nachteile:

no alert when I have an inbound fax. it would be beneficial

brandon
new unit check in in USA
Freizeit, Reisen & Tourismus, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

amazing

5,0 vor 5 Jahren

Vorteile:

how easy is it to fax paperwork to the manufactures after i complete a new unit check in

Nachteile:

for what i use it for there are no cons ...its simple and easy

Christopher
Sales manager in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy

5,0 vor 5 Jahren

Kommentare: Overall experience is great. Fluid and quick

Vorteile:

Ease of use and security. Beats the fax machine

Nachteile:

None can think of as this as easier then the fax.

Sumit
Software Engineer in Indien
Computer-Software, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

mFax has great features set, flexible APIs and great customer service.

5,0 vor 3 Jahren

Vorteile:

The simplicity of integrating the fax API with an existing fax application and the great customer service and support.

Nachteile:

None as of now, would be great if it supported faxes to more international destinations.