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Über Jetti

Create a marketplace from your existing e-commerce store. Sell products from multiple vendors with automated order, stock and payments.

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Nutzerbewertungen filtern (5)

Cyril C.
CEO / CTO in Frankreich
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great SAAS, great team

5 vor 7 Monaten

Kommentare: Jetti is the perfect fit for what I needed : a backbone that manage my vendors connection including everything (inventory, orders processing, money roundtrips and calculation through Stripe, shipping, returns, refunds, ...). It plugs on my Shopify smoothly, and turns it to be "just a front" for the e-commerce part. It handles every aspects of the transactional parts of a Marketplace. I'm pretty happy with it for now.

Vorteile:

1. The team. Firstly it is UK and US based, which is a pretty good thing in 2021. You can feel that they are rockstars both on the tech side and on the knowledge of Marketplace business' side. It's the kind of team that understand your question, and provide a clear answer. Be it really tech oriented, or business model oriented. 2. The product in itself, which is on the right way of becoming a perfect fit for many Marketplaces. It's battery-included, most of the features are well thought and well designed; and when they're not, the team provides a workaround to accomplish what you want. 3. The integrability is insane. You can integrate with so many vendor e-commerces, shipping platforms. You have so many options (including fallbacks) for inventory connection, order processing, etc... You can extend the functionality with API and webhooks (which I haven't tested yet though) for very specific stuff that make sense (custom commission calculation; or inventory feed transformation for example). 4. The whole content around the product. Youtube podcasts, calls with the team, documentation. Everything is thought to help you build not only your marketplace product, but rather more your marketplace BUSINESS. That's a great thing.

Nachteile:

1. The configuration. Despite serious efforts made on the documentation, good support and interfaces; the configuration is not to be neglected. Understandable though, since Jetti is to be the technical "backbone" of a Marketplace shop, and since there are so many different marketplace models, thus so many possible options. But there is a path of improvement there : the software is not really ready to be configured by a non-tech profile, and when you land there you have sooooo many questions to ask, that any support team in the world could not really handle efficiently. They make their best to work on it though, which is appreciated. 2. The overall experience of Vendor portal would deserve a rework. It's not bad but could include many more models (especially vendors self-service models). I had a great and honest talk with the team though, which explained me that kind of "self-service" Marketplace models are not really their current focus. So don't expect to build an Amazon copy with this. 3. The experience of product edition right inside Jetti (be it by a vendor, or by a Marketplace operator) is not really ready to be used as is. You will definately still have some work to do inside your Shopify itself; I did not expect that, since Jetti is really designed to be the "Master" back-office of a Shopify store. 4. I saw a Zapier connector => Come one, make an Integromat one for god sake; Zapier s**** 😅

Antwort von Jetti

vor 7 Monaten

Hey Cyril, First of all, thank you for taking the time to leave such a great review, we really appreciate all feedback we receive as it helps us to further improve and adapt Jetti to best serve the needs of our clients. Our team work continuously to expand and improve Jetti's functionality and integrations with other tools and platforms, it's great to hear that you find these integrations useful in the running of your marketplace. We are continuously looking to make improvements to Jetti, such as in the areas you have mentioned, i.e the vendor portal - your comments help us to focus our attention so we can ensure the best possible platform. We will take your suggestions on board and aim to make adjustments in those areas. Once again, thank you for your review and our support team is here at support@jetti.io if you ever have any questions or need assistance regarding our platform. Thank you! Your Jetti Team.

Joana M.
Partners & Logistics in Portugal
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great asset for marketplaces

5 vor 3 Monaten

Vorteile:

Jetti is a seamless platform for multiple dropship vendors, and a great asset for marketplaces. We’ve been working with Jetti for over 2 years, and it’s been the easiest way to manage our vendors, inventory and orders. They helped us automate a lot of processes. Being a marketplace, it’s great to have a tool that allows us to get all our dropship orders sorted very easily, meaning we can get one order with various products allocated to different vendors and shipping points at the same time. There are easy integrations regarding shipping platforms (Shippypro, Shipstation…) and e-commerce platforms (Shopify, Webhooks…). We can also easily update products and their stocks automatically or manually via CSV or Google Sheets, which helps us save a lot of time. All in all, it’s been a positive experience to work with Jetti.

Nachteile:

Whenever we need support from their team, we’ve got it (even though it takes a little longer than we would expect).

Antwort von Jetti

vor 3 Monaten

Hey Joana, Thanks for taking the time to leave a review, we value feedback highly here at Jetti as it allows us to know what we are doing right and what we can improve upon. It's great to hear that Jetti has helped to automate your marketplace operations such as dropship orders and product updates. These are some of the core processes that we wished to simplify when Jetti was founded and your comments really validate everything that we have done so far. We are continuously working to improve our support network also. Thank you and if you ever need anything, please do not hesitate to reach out to us at help.jetti.io. Have a great day!

Kathryn O.
Head of Digital in UK
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Integral Product Solution for Multi-Vendor Retailer

4 vor 6 Monaten

Vorteile:

It has automated a lot of previously manual processes for us, regarding order fulfilment, inventory upkeep and product upload - which was exactly what we were looking for. The integrations are easy to use and it's been a swift set-up process for most of our vendors. It puts the control of product curation back in our hands.

Nachteile:

Occasionally there are issues with integrations in the system, however, the team has been responsive about these and we can see they are continuously working to upgrade the features.

Antwort von Jetti

vor 6 Monaten

Hey Kathryn First of all, thank you for taking the time to leave such a great review, we really appreciate all feedback we receive as it helps us to further improve and adapt Jetti to best serve the needs of our clients. We are really pleased to hear that Jetti has helped to simplify your marketplace operations and has helped to make onboarding your vendors faster. We are continuously looking to strengthen and improve our integrations with other platforms and tools as we understand that these integrations are key to many of our client's businesses. Once again, thank you for your review and if you ever need anything, please do not hesitate to ask at help@jetti.io. Thanks and have a great day! Your Jetti Team.

Ibrahim A.
Engineering Manager in Pakistan
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Young but powerful platform with some unique features

4 vor 7 Monaten

Kommentare: [SENSITIVE CONTENT HIDDEN] & team have built a great product. Overall satisfied with experience thus far.

Vorteile:

- Intuitive and easy to use portal - Being able to directly pull inventory from seller's store and keep levels in sync makes seller onboarding a breeze (a fairly unique feature in this space) - Support for all major platforms (Shopify, Square, Woo, ...) - Pushing orders to seller store so they do not need to manage a separate portal & operational ease of us. - Good amount of integrations outside of the box for shipping and payments

Nachteile:

- The team is quite small, so support is very hit and miss.

Antwort von Jetti

vor 5 Monaten

Hey Ibrahim! Firstly, thank you so much for taking the time to leave a review of Jetti, we really appreciate all feedback we receive as it helps us to further improve and adapt Jetti to best serve the needs of our clients. We are delighted to hear that you have found our inventory syncing features useful, it is something we have worked tirelessly on to get right and your feedback is a great validation of our hard work so thank you! Thank you for your great review and we hope you continue to enjoy using Jetti, if there is anything else that we can do for you, please do not hesitate to ask at help@jetti.io. Thanks and have a great day! Your Jetti Team.

Faris H.
CEO in UK
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Comprehensive all in one vendor integration software

5 vor 6 Monaten

Vorteile:

Very powerful features with potential for strong customisation

Nachteile:

Would be good to have integration with external tax software which I understand the team are currently looking into

Antwort von Jetti

vor 6 Monaten

Hey Faris First of all, thank you for taking the time to leave such a great review, we really appreciate all feedback we receive as it helps us to further improve and adapt Jetti to best serve the needs of our clients. It's fantastic to hear that you enjoy using Jetti, such strong feedback really helps validate the work that we do and we are currently working on an external tax integration which we hope to have live within the next few weeks! Once again, thank you and if you ever need anything, please do not hesitate to ask at help@jetti.io. Thanks and have a great day! Your Jetti Team.