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Über Wageloch

Lösung für die Mitarbeitereinsatzplanung, mit der Unternehmen unter anderem Arbeitszeittabellen automatisieren, die Anwesenheit der Mitarbeitenden verwalten und Arbeitsbudgets verfolgen können.

Erfahre mehr über Wageloch

Vorteile:

Comprehensive but easy to use, backed by an efficient support team and with minimal up-front costs, it has added major value to our business.

Nachteile:

Compared to other rostering software systems, it is missing employee on boarding.

Bewertungen zu Wageloch

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,5/ 10

Wageloch hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 265 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (265)

Paul
Paul
Operations Manager in Australien
Verifizierter Nutzer auf LinkedIn
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Does what it says

4,0 vor 5 Jahren

Vorteile:

New interface is a great improvement. Relatively easy to use.

Nachteile:

Server application and login a bit clunky. Fingerprint readers have been a bit unreliable.

BROOKE
Director in Australien
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

BrookeVegPro

5,0 vor 12 Monaten

Kommentare: Wageloch support is excellent. With a critical payroll question - they respond within the 1/2hr or even quicker.

Vorteile:

The set up process was very easy and the implementation team were very patient and helpful.

Nachteile:

It would be really great if you could sort by hours per day when authorising timesheets.

Antwort von Wageloch

vor 3 Tagen

Thanks Brooke! We're very proud of the work our implementation team do. Please don't hesitate to reach out if we can assist with anything!

Raelene
Business Manager in Australien
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Clunky but effective

3,0 vor 2 Jahren

Kommentare: We went from a manual system so it saves time and reduces errors.

Vorteile:

Perfect for a basic rostering/payroll. Rosters are clear to understand and like being able to colour code roles/departments. Clock in/out station assists with monitoring staff hours accurately. Saves time and integrates with MYOB.

Nachteile:

Online Annual Leave Request section doesn't work (at least for our organisation). Still need to do this process manually. System also runs slowly - always watching the spinning wheel of death every time you save a change or change to another screen/section.

Antwort von Wageloch

vor 2 Jahren

Thank you for sharing your experiences with Wageloch. We love hearing how it saves you time and reduces errors! Our team are happy to take a closer look at your difficulties with leave requests. Please feel free to reach out on (08) 7123 2993, or you can email the details through to helpdesk@wageloch.com.au You can also find in-depth guides to Wageloch's leave tools in our user guides, located at: https://wiki.wageloch.com.au

Christina
Director in Australien
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fantastic Product and Service!

5,0 vor 2 Jahren

Kommentare: Wageloch save a lot of my time hassling with rosters, job function and payroll. As a small business owner, I'm wearing many hats and before using Wageloch I spent lots of time on spreadsheet and lots of mistakes. Now I can use my time better to focus on growing the business.

Vorteile:

I like the roster scheduling, timesheet management and easy integration with Xero. It reduced my work hours to 80% because I used to do it manually. Now it only take less than 10 minutes to do pay run with zero mistake with overtime calculation (so far).

Nachteile:

The price is a bit expensive though. It would be great if Wageloch offer a price for a micro small business with 1-5 employees. At the moment I only have less than 5 employees and I'm paying for 10 people. Other company has option pay per employee.

Antwort von Wageloch

vor 2 Jahren

Thank you for your detailed review, Christina! This sort of feedback is invaluable for understanding how to best serve our clients. It's especially nice to hear Wageloch has helped shift focus away from admin and towards business growth. If there's anything we can do to further free up your time, please let us know!

Brendan
Director in Australien
Einzel- & Familiendienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Processing Wages Time Saver

4,0 vor 2 Jahren

Kommentare: It has been great, the team is very supportive and implementation was very thorough to cater to complex payroll needs.

Vorteile:

1. Integration with Accounting (Xero) Software means we can trust the data from Wageloch is accurate in Xero Timesheets and makes the payroll process fast and easy.2. Support is amazing and prompt.3. Customizing platform to complex payroll needs.4. Bio-Metric Clock-in/out (via iPad)

Nachteile:

1. Adding more details/notes to rostered jobs level, rather than day-level notes, this would also need to flow upstream to the mobile app for remote staff.2. Two-way messaging to staff. 3. Branding Colour Pallet of the interface is too much, and a hint of branding would be more acceptable.4. Mobile App improvement needs to be more informative, rather than just rostered shifts.

Antwort von Wageloch

vor 2 Jahren

Thank you for your considered and thoughtful feedback, Brendan! It's great to hear your your positive experiences with Wageloch support and that you've made use of our biometric clocking options. We appreciate your notes on branding (have you tried our Colourblind Assist mode?) and making communication options through the mobile app more comprehensive. Wageloch is a live service and is constantly being upgraded to suit the needs of our clients. If you like, you can send through further details to helpdesk@wageloch.com.au and we'll be glad to pass them on to our development team for consideration!

Alex
General Manager in Australien
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The best Wage system I have used

5,0 vor 2 Jahren

Kommentare: Love working with WageLoch. I have control of my wages and can manage things remotely if needed.

Vorteile:

Easy, efficient and effective. Their support is second to none. Other companies could learn a lot from the way the resolve issues and questions quickly and never leave an issue unresolved.

Nachteile:

sometimes there is a lag when confirming times which slows down the process.

Antwort von Wageloch

vor 2 Jahren

We love to hear such positive feedback - especially that you feel in control of your wages. That is exactly the feeling we set out to achieve for all of our clients. Thank you, Alex!

Jackie
Quality and Rostering Coordinator in Australien
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Wageloch review

4,0 vor 12 Monaten

Kommentare: Our overall experience has been great. We are loving using the new wageloch set up now (we used to use the legacy look and found it difficult to use the new look at first). Has been great having the staff portal set up and allowing staff access via their app to put in unavailability / annual leave / sick leave, which in turn has helped us with rostering.

Vorteile:

The ease of rostering across a 24 hour period Being able to monitor all shifts and adjust times with ease Ease of access

Nachteile:

The history and leave / unavailability takes a long time to load Print set up for the rosters makes our roster about 20 pages long and difficult to see it over a fortnightly period - would be ok if we did weekly rosters but is not convenient and therefore we are needing to produce a paper roster aswell The app is reported to be very sensitive to touch and is difficult to set time off

Antwort von Wageloch

letzten Monat

Thank you for your review, Jackie! Our technical team has been hard at work improving the responsiveness of Wageloch over the last few months. Hopefully you've noticed a marked improvement! There are some different roster printing options we can explore to see if there's a better solution for you. Don't hesitate to reach our to our Support Team for a closer look!

Kelly
BAS Agent Bookkeeper in Australien
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

WageLoch - Save time & money on Employee Management & Payroll

5,0 vor 12 Monaten

Kommentare: WageLoch has reduced our processing time, saved clients' time, money & angst with efficiency gains and more accountability of staff management

Vorteile:

Ease & efficiency of operation, first set up we ever did, saved the client $26,000 in wages. Time creep was reduced enormously with staff having to digitally log in & out to record timesheets. Rostering so much easier with staff able to assign availability, reducing the number of calls you have to make to find replacement staff

Nachteile:

Reports are great, but take a little mastering, once mastered, excellent. Would love to see award interpretation and full payroll processing & reporting in the future

Antwort von Wageloch

vor 3 Tagen

Thank you taking the time to provide such thorough feedback, Kelly. Those are enormous, material savings for your client - fantastic news!

Panagiotis Pete
Partner Pharmacist in Australien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good time sheet management software

5,0 vor 12 Monaten

Kommentare: Overall it's a great product and most of the time it works well and does what it is supposed to do - there is some back end integration issues sometimes - but that is the bookkeepers problem to sort out - not hours - apparently it integrates with Xero very well so just waiting for our bookkeeper to do that.

Vorteile:

- Ability to see availability of staff - Ability to enter sales figures in and calculate efficiency of staff - Ability to show who is on duty in an emergency situation (evacuation) - Ability to see staff leave accrual very quickly

Nachteile:

- Windows App is missing some minor functionality compared to the online portal - Online portal can be quite slow during use (regardless of browser or internet connection) - Unavailability function of staff is a lot better to use than the Annual Leave function - Unavailability will show you immediately what staff are not available - annual leave function you have to manually put in the unavailability - double handling - so I don't use it.

Antwort von Wageloch

vor 11 Monaten

Thank you for your feedback, Pete! You may be interested in a recent feature that allows booking leave and unavailability together through Wageloch! Please reach out to our Support Team if you'd like a quick demo.

Denise
Office Manager in Australien
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product

5,0 vor 12 Monaten

Kommentare: Great product. Customer service is fantastic and the product is easy to use for myself as the administrator and also the workers to clock in and out and apply for leave.
Uploading directly from timesheet to MYOB is brilliant, saves me so much time.

Vorteile:

I like how the workers can clock in and out via the finger scanner without having to write down their times in a timesheet log book which can lead to mistakes. I like how it uploads to MYOB payroll so easily.

Nachteile:

Can't find anything to dislike about Wageloch.

Antwort von Wageloch

letzten Monat

We loved reading your feedback, Denise! Easy is Wageloch's middle name!

Stephen
Pharmacist in Charge in Australien
Pharmazeutika, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love Wageloch

5,0 vor 12 Monaten

Kommentare: Simplicity it key, great product very easy to use and never need to contact their support!

Vorteile:

We moved from another system to Wageloch, I love its simplicity.

Nachteile:

Don't use the mobile app features at all

Antwort von Wageloch

vor 11 Monaten

Thanks, Stephen! Our happiest clients are often the ones we don't hear from too often, but please don't hesitate to reach out if there's anything we can do to assist.

VIJAY
Owner in Australien
Pharmazeutika, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Happy Customer!

5,0 vor 12 Monaten

Kommentare: Happy with my experience. The most user-friendly system I have used yet.

Vorteile:

Ease of use, integration with smart phones, live monitoring.

Nachteile:

Creating and transmitting of rosters to staff could be made easier

Antwort von Wageloch

vor 10 Monaten

Thank you for your feedback, Vijay. We love hearing about Wageloch's approachability and usability! We'd love to hear any particular feedback about roster creation you have. Feel free to send an email through to our Support Team and we will take a look!

Alexandra
CEO and Senior Psychologist in Australien
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The HR system you didn't know you needed!

5,0 vor 12 Monaten

Vorteile:

Wageloch has been extremely beneficial for our business as it is one system that allows use to capture all the appropriate information and relevant documents needed to run our business in one space! From sending out our contracts and job descriptions, to being able to pay staff, to monitoring clock in and clock out times it has really assisted us in streamlining our processes.

Nachteile:

Nothing that we don't like about Wageloch but like any product there is always some ironing out issues in the beginning. We have found though if leave is approved it doesn't deduct it from the leave total in Wageloch we have to go in and manually update people's leave eg. XERO will state one has 4hrs personal leave but Wageloch will state one has 12hrs personal leave even though leave was approved from Wageloch.

Antwort von Wageloch

letzten Monat

Thank you for your feedback, Alexandra! It's great to hear the Wageloch HR suite is helping to streamline your onboarding process. Approved leave should definitely be deducted from your Wageloch accrual balances. Please reach out to our Support Team and we'll be happy to take a closer look!

Chris
Accounts Officer in Australien
Druck, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Wageloch Payroll System

5,0 vor 12 Monaten

Vorteile:

Integration with MYOB Customer support Ease of use / navigation Leave/Unavailability function and Calendar

Nachteile:

Customized reports may need more effort to get them right.

Antwort von Wageloch

vor 11 Monaten

Thank you for your feedback, Chris! Please let us know your particular pain points with customised reports and the team can investigate any available avenues for improvement.

Darren
Pharmacist in Australien
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Make Paying Wages a Breeze

5,0 vor 12 Monaten

Vorteile:

The ease of updating timesheets with multiple staff clocking in/out. The ability to amend rosters easily has to be the best feature.

Nachteile:

Can get tricky when your staff do not have enough personal leave and the system warns you at every step. Best to have an acknowledge button as to not show this popup screen all the time.

Antwort von Wageloch

letzten Monat

Thanks for your feedback, Darren! We're glad to hear Wageloch's easy-peasy roster edits are making your workday simpler. Please reach out to the helpdesk if accrual balance warnings are still giving you trouble. The team will be happy to take a look!

Hayley
Retail Manager in Australien
Pharmazeutika, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

5,0 vor 12 Monaten

Vorteile:

It is easy to use and everything is colour coded so it makes it easy to look at over all

Nachteile:

I don't think that there is anything that i dont like.

Antwort von Wageloch

letzten Monat

Thank you for your lovely review, Hayley! The Colours menu might be my favourite too!

Irene
owner in Australien
Pharmazeutika, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Wageloch Product is excellent!

5,0 vor 12 Monaten

Kommentare: Excellent experience overall. I have been using Wageloch for years.

Vorteile:

It is very easy to use! It helps with budgeting, creating new roster templates and then easy to export to our accounting software. The best feature though - is Wageloch customer service. They are always very helpful and will answer your calls in a very timely manner!

Nachteile:

Sometimes I can't work out a problem by navigating the portal, but then customer service is always able to help.

Antwort von Wageloch

letzten Monat

Our favourite feedback to receive hearing about our wonderful Support Team. Thanks, Irene!

yolanda
Manager in Australien
Pharmazeutika, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing software

5,0 vor 12 Monaten

Vorteile:

Scheduling is easy and the interface is good

Nachteile:

adding new user and there is not wage disclose

Antwort von Wageloch

letzten Monat

Thank you so much, Yolanda! We think you're amazing too! It sounds like you might be interested in some of the customised onboarding tools found in our Wageloch HR suite. Check out our website to find out more: https://wageloch.com.au/solutions/hr/

Tanya
Store Manager in Australien
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Wageloch Review

5,0 vor 12 Monaten

Vorteile:

Easy to use Functional and easy to see COE

Nachteile:

Happy with all aspects. Nothing I would change

Antwort von Wageloch

vor 10 Monaten

Thank you for your feedback, Tanya. It's great to have you on board!

Kimberley
Administration Manager in Australien
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Improving staff roster and timesheet processing

5,0 vor 12 Monaten

Vorteile:

"One stop shop" for all information that can be easily updated/amended as required.

Nachteile:

Changing the timesheet hours to match hours worked can be a bit time consuming.

Antwort von Wageloch

vor 11 Monaten

Thank you for your great feedback, Kimberley. We're glad to hear Wageloch has all the features you were looking for. We have a few handy tips to speed up the timesheet finalisation process. Feel free to send an email to helpdesk@wageloch.com.au and we'll share our best tricks!

Donald
Owner in Australien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Wageloch Review. OK but could be better

4,0 vor 12 Monaten

Kommentare: Didn't make much difference in time spent on the daily/weekly wages task.

Vorteile:

It got rid of our paper based timesheets. Record keeping is easier.

Nachteile:

Speed is sometimes slow. Manual adjustments are still required for some payroll categories. It still requires some manual input.

Antwort von Wageloch

letzten Monat

Thank you for your considered review, Donald! Our technical team has been working hard on further improvements to Wageloch's speed and responsiveness. Hopefully you've noticed a marked improvement over the last few months. We love to automate as many processes as we can! If you think there further improvements can be made to your configuration, please reach out to our helpdesk for a closer look!

Maro
Pharmacist in Australien
Gesundheit, Wellness & Fitness, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product

5,0 vor 12 Monaten

Vorteile:

Customer support is above and beyond if any issues but minimal issues faced

Nachteile:

Visibility features somewhat restrictive

Antwort von Wageloch

vor 10 Monaten

Such lovely feedback, thank you Maro! We'd love to hear more about any visibility features you would prefer. Please send some details through to our Support Team and we'll be happy to pass it on to our developers!

Sue
BAS Agent in Australien
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Wageloch is Awesome

5,0 vor 12 Monaten

Kommentare: Wageloch is very user friendly, the customisation to the user is fabulous, and the customer service is phenomenal

Vorteile:

[sensitive content hidden] always go above and beyond to provide excellent customer services

Nachteile:

There are none, it is a great program the support is second to none

Antwort von Wageloch

vor 3 Tagen

Thanks Sue - we think you're awesome too! Thank you for choosing Wageloch!

Jo
Admin Manager in Australien
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Time Clock System

5,0 vor 2 Jahren

Kommentare: Our experience with Wageloch is how simple and easy it is to use, and being able to track the hours against all our jobs our staff are working on and being able to cost out these hours to our clients correctly.

Vorteile:

Im a Manager for a large Company and have used so many other Time Clock systems in the past and haven't found a system that works so well for all our needs. Its simple to use and Imports well into MYOB and now Zero, and the service we receive is fantastic.If we have any issues (which is rare) they are onto it quickly. We have been with Wageloch now for about 5 years.Highly recommend!!

Nachteile:

There really isn't anything that comes to mind that I don't like at all.

Antwort von Wageloch

vor 2 Jahren

Thank you for your review, Jo! Our local team is a key element of our success. We're so glad to hear that support has been available and responsive whenever you've needed us. If we can be of further assistance in any way, please don't hesitate to reach out!

Tania
Finance & Administration in Australien
Verpackung und Container, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Automated Payroll Genius

5,0 vor 2 Jahren

Kommentare: The implementation of Wageloch has been an extremely easy process. From it's analytical reporting to it's real-time clocking on/off, rostering, leave functions and timesheet import makes the entire payroll process very smooth.

Vorteile:

Wageloch is one of the most common sense, efficient payroll software systems available on the market today. Comprehensive but easy to use, backed by an efficient support team and with minimal up-front costs, it has added major value to our business.

Nachteile:

I feel that there is nothing really missing from the full functions of the Wageloch system - I believe that you get the complete package and more.

Antwort von Wageloch

vor 2 Jahren

You're the payroll genius, Tania! We're just happy to help facilitate! We're expanding the complete Wageloch package with new HR tools in the very near future. You can sign up to our newsletter to hear more about it: https://www.wageloch.com.au/contact/