Über ezeeCRM

Eines der erschwinglichsten und preiswertesten CRM-Systeme in Indien, automatisiert Verkauf, Marketing, Support und Außendienstautomatisierung.

Erfahre mehr über ezeeCRM

Vorteile:

Nice layout and easy to use. Can quickly get up to speed with all the features.

Nachteile:

Adding products in the quotation is quite difficult.

Bewertungen zu ezeeCRM

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,8
Kundenservice
4,2
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,9

Weiterempfehlungsquote

8/10

ezeeCRM hat eine Gesamtbewertung von 4,1 von 5 Sternen basierend auf 13 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (13)

Kuldeep S.
Director in Indien
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.

5 vor 5 Jahren

Kommentare: Increased productivity of employees which results in better customer satisfaction and more revenue.

Vorteile:

First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.

Nachteile:

Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.

Antwort von Ipercepts

vor 5 Jahren

Thank you for the Kind feedback!

Barry F.
Sr. Manager - Service in Indien
Fluggesellschaften/Luftfahrt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Effective Usage

4 vor 2 Jahren

Kommentare: Friendly to handel

Vorteile:

Ease to Use and keep records of tickets and customer

Nachteile:

Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Hi Barry, Thanks for the fare feedback, will certainly look at the cons you mentioned. Thanks!

Neha V.
Digital Marketing in Indien
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Nothing is extraordinary--CRM

2 vor 2 Jahren

Vorteile:

Nothing as such. Even your software lacks in many basic features.

Nachteile:

This software lacks in user- friendliness. It is not automated. Automatic assignment of leads to an user is missing so it is time consuming. It is manual completely. filters are also not working properly. Importing an excel is not an easy. It is complicated. Recent leads are sometimes not on the top. When an excel sheet is exported, it is not in proper format. Should be in PDF format also.

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Hi Neha, Thank you for fare and honest feedback, we at ipercepts take support very seriously, you will receive a call from your assigned relationship Manager ASAP and will keep your concern on priority. Hope you will give improved feedback in coming days. Thanks!

Ekta G.
Business Development Executive in Indien
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CRM

5 vor 2 Jahren

Vorteile:

Leads sorted and maintained at one place

Nachteile:

Not user friendly and excel comes more handy sometimes

Sanjeev R.
Marketing Head in Indien
Eventservice, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

the more details, the better.

5 vor 2 Jahren

Vorteile:

Campaigns : Its very easy track to customer

Nachteile:

Customer : Its very easy search customer

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Hi Sanjeev, Thanks for the appreciation, will look forward to continue working with you. Thanks!

Prudhvi P.
Marketing Manager in Indien
Kunststoffe, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review

4 vor 2 Jahren

Kommentare: god

Vorteile:

ease of access Planning friendly updates

Nachteile:

Not much Search options only we cant search immediately.

Ajay R.
Service Engineer in Indien
Industrieautomation, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ti

3 vor 2 Jahren

Kommentare: Good,

Vorteile:

Attendees and punctuality, or time saving

Nachteile:

Bugs, must requires iPhone app, or location tracking

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Hi Ajay, Thanks for the honest review, will certainly look into the cons you mentioned and we are working on iPhone version of the application. Thanks!

Aishwarya M.
Sr. Operational Head in Indien
Sicherheit & Untersuchungen, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Ease of work

5 vor 2 Jahren

Kommentare: Overall the experience is really good. its very easy to use and easy to understand.

Vorteile:

The Quotation and invoice format, also the reminders that we use for leads

Nachteile:

adding products in the quotation is quite difficult.

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Hi Aishwarya, thanks for the fare feedback, will ask our Support team to get in touch with you on your concern you mentioned in (Cons) for the difficulties in adding the product. Thanks, Rajendra

Suryamani K.
Sales in Indien
Elektrische/elektronische Fertigung, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Provide Purchase Order

5 vor 2 Jahren

Kommentare: Reminder facilities very good.

Vorteile:

Reminder facilites and searching facilities

Nachteile:

Purchase Order we can't make in this software

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Hi Surya, Thanks for the kind feedback, will certainly try to add PO module in future and provide you the same. Thanks!

David B.
David B.
IT Operations Management Intern in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Delightful, Useful, Rough Service

3 vor 4 Jahren

Vorteile:

iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.

Nachteile:

The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.

Antwort von Ipercepts

vor 4 Jahren

Thanks for the Kind response David.

Ashish J.
Business development executive in Indien
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good software for management in a team

4 vor 2 Jahren

Kommentare: We are getting leads to work and update on a regular basis.

Vorteile:

It's full of various functions which is very much handy in daily work. Easy to use and understand.

Nachteile:

Interface is a bit old. No customization of interface

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Hi Ashish, Thanks for the feedback, yes we are working on the interface/UI, soon you will get an update with the upgraded UI. Thanks!

Vishal K.
Director in Indien
Industrieautomation, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Feedback

4 vor 2 Jahren

Kommentare: the experience is good.
support excellent

Vorteile:

Good software customized as our workflow

Nachteile:

look and feel needs to be improved lags speed ease of operation needs to be improved

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Hi Vishal, Thanks for the fare feedback, will surely be working on UI level improvements and release as update. Thanks!

Verifizierter Rezensent
Systems Architect in Australien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Very customisable CRM.

4 vor 4 Jahren

Vorteile:

Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.

Nachteile:

Not available as an app for when out of the office, other than that all was good and no other cons to list.

Antwort von Ipercepts Creative Soft Tech

vor 2 Jahren

Sorry for the delay in responding and thank you for the kind review, also the Mobile application is now available, kindly contact our support team they will assist you with the application, thanks!