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Über ezeeCRM
Eines der erschwinglichsten und preiswertesten CRM-Systeme in Indien, automatisiert Verkauf, Marketing, Support und Außendienstautomatisierung.
First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready.
Adding products in the quotation is quite difficult.
Nutzerbewertungen filtern (13)
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Nutzerbewertungen filtern (13)
iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.
Kommentare: Increased productivity of employees which results in better customer satisfaction and more revenue.
Vorteile:
First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.
Nachteile:
Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.
Antwort von BusinessEzee
vor 7 Jahren
Thank you for the Kind feedback!
Effective Usage
Kommentare: Friendly to handel
Vorteile:
Ease to Use and keep records of tickets and customer
Nachteile:
Need more details and Data inputs to get better and effective output - eg customer details of each and every unit sold,
Antwort von BusinessEzee
vor 5 Jahren
Hi Barry, Thanks for the fare feedback, will certainly look at the cons you mentioned. Thanks!
Nothing is extraordinary--CRM
Vorteile:
Nothing as such. Even your software lacks in many basic features.
Nachteile:
This software lacks in user- friendliness. It is not automated. Automatic assignment of leads to an user is missing so it is time consuming. It is manual completely. filters are also not working properly. Importing an excel is not an easy. It is complicated. Recent leads are sometimes not on the top. When an excel sheet is exported, it is not in proper format. Should be in PDF format also.
Antwort von BusinessEzee
vor 5 Jahren
Hi Neha, Thank you for fare and honest feedback, we at ipercepts take support very seriously, you will receive a call from your assigned relationship Manager ASAP and will keep your concern on priority. Hope you will give improved feedback in coming days. Thanks!
CRM
Vorteile:
Leads sorted and maintained at one place
Nachteile:
Not user friendly and excel comes more handy sometimes
the more details, the better.
Vorteile:
Campaigns : Its very easy track to customer
Nachteile:
Customer : Its very easy search customer
Antwort von BusinessEzee
vor 5 Jahren
Hi Sanjeev, Thanks for the appreciation, will look forward to continue working with you. Thanks!
Ti
Kommentare: Good,
Vorteile:
Attendees and punctuality, or time saving
Nachteile:
Bugs, must requires iPhone app, or location tracking
Antwort von BusinessEzee
vor 5 Jahren
Hi Ajay, Thanks for the honest review, will certainly look into the cons you mentioned and we are working on iPhone version of the application. Thanks!
Review
Kommentare: god
Vorteile:
ease of access Planning friendly updates
Nachteile:
Not much Search options only we cant search immediately.
Ease of work
Kommentare: Overall the experience is really good. its very easy to use and easy to understand.
Vorteile:
The Quotation and invoice format, also the reminders that we use for leads
Nachteile:
adding products in the quotation is quite difficult.
Antwort von BusinessEzee
vor 5 Jahren
Hi Aishwarya, thanks for the fare feedback, will ask our Support team to get in touch with you on your concern you mentioned in (Cons) for the difficulties in adding the product. Thanks, Rajendra
Provide Purchase Order
Kommentare: Reminder facilities very good.
Vorteile:
Reminder facilites and searching facilities
Nachteile:
Purchase Order we can't make in this software
Antwort von BusinessEzee
vor 5 Jahren
Hi Surya, Thanks for the kind feedback, will certainly try to add PO module in future and provide you the same. Thanks!
Delightful, Useful, Rough Service
Vorteile:
iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.
Nachteile:
The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.
Antwort von BusinessEzee
vor 6 Jahren
Thanks for the Kind response David.
Good software for management in a team
Kommentare: We are getting leads to work and update on a regular basis.
Vorteile:
It's full of various functions which is very much handy in daily work. Easy to use and understand.
Nachteile:
Interface is a bit old. No customization of interface
Antwort von BusinessEzee
vor 5 Jahren
Hi Ashish, Thanks for the feedback, yes we are working on the interface/UI, soon you will get an update with the upgraded UI. Thanks!
Feedback
Kommentare:
the experience is good.
support excellent
Vorteile:
Good software customized as our workflow
Nachteile:
look and feel needs to be improved lags speed ease of operation needs to be improved
Antwort von BusinessEzee
vor 5 Jahren
Hi Vishal, Thanks for the fare feedback, will surely be working on UI level improvements and release as update. Thanks!
Very customisable CRM.
Vorteile:
Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.
Nachteile:
Not available as an app for when out of the office, other than that all was good and no other cons to list.
Antwort von BusinessEzee
vor 5 Jahren
Sorry for the delay in responding and thank you for the kind review, also the Mobile application is now available, kindly contact our support team they will assist you with the application, thanks!
