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Über DocuSend

Die cloudbasierte Poststelle automatisiert den Fernversand von Rechnungen, Abrechnungen und Briefen von deinem Schreibtisch oder deinem Homeoffice aus.

Erfahre mehr über DocuSend

Vorteile:

DocuSend was very easy to implement and start using. We didn't have to do any sort of integration, and there isn't a minimum order, which was perfect for us.

Nachteile:

There is nothing about DocuSend that I don't like.

Bewertungen zu DocuSend

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,0/10

DocuSend hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 30 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (30)

Igor
Office manager in USA
Computer-Hardware, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent software, decent price - Would highly recommend

5,0 vor 3 Jahren

Vorteile:

It's always up and running, easy to set up relevant forms, and never gives me any issues nor bugs. I use it to get compliance documents signed and filed. Works without private cloud and many users.

Nachteile:

Price could be better, bit I am still satisfied with the package.

Antwort von Mail Technologies

vor 3 Jahren

Thank you for your review. I'm glad you found DocuSend easy to use to print and mail your documents through our cloud-based mailroom.

Andrew
CFO in USA
Versorgungsunternehmen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

DocuSend Saves us Time and Money!

5,0 vor 10 Monaten

Kommentare: Outstanding! Our invoices didn't quite match the return envelope within the window parameters and [sensitive content hidden] and her team quickly and easily (at least in my mind) came up with a solution and we've been using it now for 6+ years. We also recently switched billing software and that created a similar issue and a quick email to [sensitive content hidden] go that resolved no problem. Finally, we created a mass-mailing postcard campaign and didn't think twice who we were going to use - we scheduled a conference call with [sensitive content hidden] and she got us everything we needed to process the campaign.

Vorteile:

Ease of use, upload feature for .pdfs, the review feature to delete or edit pages and addresses, all of it!

Nachteile:

There is nothing about DocuSend that I don't like.

Antwort von Mail Technologies

vor 10 Monaten

Thanks Andrew! We so enjoy working with you and your team. So glad DocuSend has been a good solution for printing and mailing your invoices.

Charles
Owner in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Like the product, wish it was more seamless with Quickbooks Online as an app

3,0 vor 4 Jahren

Vorteile:

This solution saved me man-hours each month. It takes me less than 5 minutes to send out my monthly invoices.

Nachteile:

When Docusend was updated and added back to Quickbooks Online Apps I was excited because of the ability to integrate into the templates used by Docusend. However I was unable to use this feature because I'm not able to filter invoices down to the current month's invoices set to print later. For now the online solution works but I hope the QBO app continues to be improved.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your review! I have good news for you! You can certainly filter invoices down to the current month. We added that feature to the QuickBooks Online DocuSend app earlier this year. I'll send you the info via email!

Matthew
Manager in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Professional Mail Service at the Right Price

5,0 vor 9 Monaten

Kommentare: Excellent service and ease of use. At a great price.

Vorteile:

The professional services provided by Docusend

Nachteile:

There is nothing that I don't like about DocuSend

Antwort von Mail Technologies

vor 9 Monaten

Matthew, We are so glad DocuSend is working well for you in sending out your QuickBooks invoices. Alice

Val
Partener in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Convinient and Easy

5,0 vor 4 Jahren

Kommentare: Overall the system is very good and easy to use. I would recommend to anyone with light to moderate USPS mailing needs.

Vorteile:

The system is easy to set-up and use; it does not require extensive learning or modifications to be useful right away. Very reasonable costs and very convenient, allowing for using USPS mail from anywhere at any time. no long term commitment or prepayment or obligations! Very flexible. Has a number of advanced features that we have not explored yet. It works very well for our basic mailing needs!

Nachteile:

Some of the information the system asks for is redundant from session to session. It would be nice if it was "recorded" and associated with our user login, so we don't have to reenter it. It's not too inconvenient, but it still would be good to have it associated with our account.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for taking the time to review DocuSend. I'm glad you find it flexible and easy to use. I'll reach out to you separately as we'd love to work with you to address the reduncancy info that you are experiencing. As long as you are using the exact same template on your next upload, you shouldn't have to enter redundant info.

Jeremy
President in USA
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Automate your mailings! Do it today! You can thank me later!

5,0 vor 9 Monaten

Kommentare: This service has worked incredibly well for us.

Vorteile:

We save 16 hours of labor per month.

Nachteile:

There is nothing at this time that we do not like.

Antwort von Mail Technologies

vor 9 Monaten

Jeremy, We are so glad DocuSend is serving you so well, saving you both time and money! Thanks for being a valued customer. Alice

Rory
Owner in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best mailing service for a small business.

5,0 vor 4 Jahren

Kommentare: It's been great. Customer service and follow-up have really secured our loyalty.

Vorteile:

We've been using DocuSend many years to send out our monthly invoicing and statements. From the first day we used it, we knew we were saving money. We also email customer invoices, but we have found that those customers who prefer not to use an online payment method like receiving the hard copy invoice sent through DocuSend along with the included return payment envelope.

Nachteile:

Better Quickbooks integration could be useful.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your great review! And thanks for being a loyal customer for the past 4+ years. Saving small businesses money was one of the reasons we created DocuSend. I'll send you a separate email about QB integration. We just released a new version for our QBO app that may be helpful for you.

Gus
Controller in USA
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good option for sending bulk mailers

4,0 vor 4 Jahren

Kommentare: No problems have occurred, pretty happy.

Vorteile:

It makes sending QB invoices very easy.

Nachteile:

As far as I know, there is not an integration with QB desktop. If there was one, that would be great.

Antwort von Mail Technologies

vor 4 Jahren

We are so glad that you find DocuSend easy to use! We don't have an integration with QuickBooks Desktop, but we've made DocuSend so simple to use by simply uploading your PDF file to our website. If you ever switch to QuickBooks Online, we do have an app available! Thanks for being our customer!

Laura
Owner in USA
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Essential Business Tool

5,0 vor 4 Jahren

Kommentare: I've saved hours every month by shifting away from print, mail, seal, stamp, send... I've saved money on paper, ink, envelopes.
Communication via web chat has always been prompt, helpful and consistent. They are continuing to improve the service, interface, and ease of use.

Vorteile:

I went with docusend in order to automate a time and resource consuming process and to help make the transition to remote bookkeeping. Using docusend allows me to offer another service to my clients to save them valuable time and resources.

Nachteile:

I would like to have more control of my upload and review process, specifically upload multiple pdfs and rearrange the order during the review process.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your review! DocuSend was specifically created to automate a time and resource consuming process! I'm glad you have saved many hours of your time and money each month! We love hearing that from our customers. I'll reach out via email to discuss uploading multiple PDF's.

Aaron
Vice President - Accounting in USA
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to Implement

4,0 vor 4 Jahren

Kommentare: DocuSend has been a huge help for us while our office has been closed due to COVID-19. We may continue to use it after we're back in the office so that we can spend our time on tasks other than stuffing and mailing letters.

Vorteile:

DocuSend was very easy to implement and start using. We didn't have to do any sort of integration, and there isn't a minimum order, which was perfect for us. They even did a customization for us so that the system would recognize our documents and handle them the way we wanted them handled. The customer service has been fantastic.

Nachteile:

The oversize mailing fee surprised us and makes the value proposition a little more difficult for anything over seven pages.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your review! We're so glad that you find us easy to use and that we've been able to help you to send invoices remotely during the COVID-19 pandemic. I am researching how we can work with you to reduce your oversize mailing costs and I'll be in touch.

LESLEY
owner in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

good product

5,0 vor 4 Jahren

Vorteile:

It is convenient to use on the go and pre covid 19 i was in my car almost 200 miles per day.

Nachteile:

Faxing or HIPPA compliance would be great

Antwort von Mail Technologies

vor 4 Jahren

Thank you for your DocuSend review. We are glad it's convenient to use! We don't have a fax option, but we are HIPAA compliant. Just read the HIPAA terms and conditions on the upload page and click the HIPAA box.

Ryan
President/Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Time saving

5,0 vor 4 Jahren

Vorteile:

I love this product. It’s extremely easy to use. I do a large number of billing once a month and I do it in just a few minutes where I used to spent almost two hours. I also don’t have to worry about running out or stocking, envelopes with letter head from printers, paper, printer ink, stamp machine ink. And got rid of Pitney Bowes stamp machine. Fast, simple, time saving and great value.

Nachteile:

So far after two years I have no complaints or feel like I’m missing anything.

Antwort von Mail Technologies

vor 4 Jahren

Thank you for loving DocuSend! We are so glad you find us easy to use and that we're saving you time and money! Thanks for being a valued customer!

Ron
President in USA
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Most excellent product

5,0 vor 4 Jahren

Vorteile:

Support and ease of use. It integrated into our property management software, MyCommunity, available from [SENSITIVE CONTENT HIDDEN]

Nachteile:

We haven't come across any consolation as of yet.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your excellent review of DocuSend. We pride ourselves on our customer support and ease of use and enjoy working with you!

Robert
HOA president in USA
Erholungseinrichtungen & -dienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use

5,0 vor 4 Jahren

Vorteile:

Easy to use saves time and money. I can download attachments and pics to send and it's so easy

Nachteile:

There are not really any cons but if I had to choose 1 I would say it's sometimes difficult to edit

Antwort von Mail Technologies

vor 4 Jahren

Thanks for the 5 star review! So glad to have you as a customer for the last 2 1/2 years and that we are saving you both time and money! As always, we are open to suggestions on how we can improve, so let us know what we can improve for you with your editing needs.

Myles
CTO in USA
Computer- & Netzwerksicherheit, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simplied our mailing

5,0 vor 4 Jahren

Kommentare: Terrific. The one thing I really like, that we will be taking advantage of, is the API. We write software and will start to use this for automated mailings of documents rather than human intervention.

Vorteile:

It is extremely simple and quick to use. We travel a lot and I originally set this up so we could do mailings while we were traveling in other countries, and that worked. But as we started to see how fast and simple this was, we eventually started to move all of our postal mailings of invoices, etc. to this rather than print & take to post office.

Nachteile:

I really can't say I've found anything I don't like. It is very simple and quick. That's the most important thing to me.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your kind words. We look forward to working with you on integrating our API. DocuSend is easy to use, but with the API, it's even easier!

Pete
Founder & Principal in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Time Saver

5,0 vor 4 Jahren

Kommentare: DocuSend has been sending my invoices since QuickBooks Billing Solutions changed their business model several years ago.

Vorteile:

Fast, easy & efficient to send invoices to clients.

Nachteile:

I haven't found any significant cons as of yet. My only suggestion for improvement would be a longer piece of paper for remittance envelopes when using the optional service so the user is left with an entire sheet of paper for their records after tearing off the remittance stub.

Antwort von Mail Technologies

vor 4 Jahren

Thank you for your review. I'm glad DocuSend is an efficient way to mail your invoices. Thanks for being a valued customer!

Tara
Counselor in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Docusend is convenient and easy to use!

5,0 vor 3 Jahren

Kommentare: The overall experience is very positive for basic, everyday mailing needs.

Vorteile:

Docusend has simplified our mailing needs. It allows us to send out our invoices or any mailing options with a professional appeal. The price is well worth the time and manpower it has saved us. This has covered our mailing responsibilities with ease of use. Set-up took no time!

Nachteile:

We have found no negative issues with this software.

Dave
Director in Australien
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Save time and money

5,0 vor 4 Jahren

Kommentare: Sending letters within the USA from overseas has become significantly easier with DocuSend. We save on time and money with postage and they have yet to put a foot wrong.

Vorteile:

Easy to use and upload. Never been a mistake in over 2 years. Affordable.

Nachteile:

Graphics/layout could aesthetically be improved.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your feedback! I'm so glad that DocuSend has been easy to use and that we are reliable! We appreciate your comments and please know that we value our customer's feedback and are always looking for ways to improve the look and functionality of our website!

Ashley
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great service!

5,0 vor 4 Jahren

Kommentare: Saves us time - we no longer need to print, stuff, and stamp envelopes to bill our clients.

Vorteile:

Very easy to use, reliable, efficient, professional product and saves us a lot of time and manpower.

Nachteile:

Nothing- the product works great, very user friendly.

Antwort von Mail Technologies

vor 4 Jahren

Thank you for being a valued customer for the last 5 years and taking the time to review DocuSend. You were one of our original customers! So glad to hear we save you a lot of time and manpower!

Lisa
President in USA
Telekommunikation, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Delegate mailing - this is the place!

5,0 vor 4 Jahren

Kommentare: Care about their clients - helpful when trying to get set up or delegating the upload job to another person.
Works well for our US Mail clients.

Vorteile:

Love the ability to do it all over the internet - they handle all the mailing for less than I can pay someone else to do it. I'm excited about the new app which looks even easier- but haven't got to that yet.

Nachteile:

Just need the app to integrate a little better with my Quickbooks online - they are working on it!

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your review and we're so glad you are benefiting from DocuSend. We'll let you know when the QuickBooks Online App has been updated to accommodate your request. Thanks for being a valued customer! We enjoy working with you!

Douglas
attorney in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

DocuSend

5,0 vor 4 Jahren

Vorteile:

We deal with a lot of mail, so this makes it much easier to get our documents out, particularly forms and letters that need to be signed. We can also choose to have a return envelope included, which makes it much easier on our clients to return the documents. It's always a struggle to get clients to return documents as fast as possible, so anything that can streamline that process is worth it.

Nachteile:

There wasn't anything that I liked least

Antwort von Mail Technologies

vor 4 Jahren

Thanks for your review! We're glad that DocuSend works so well for you and makes it much easier to get your documents in the mail!

Santiago
Director of Innovation in USA
Einzel- & Familiendienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great service, easy to use and helpful when access to printing is hard

5,0 vor 4 Jahren

Kommentare: Some of our customers had trouble printing documents during the present situation and our offices were closed, so it was great to be able to mail forms and documents to our clients. Docusend is a good solution for that, we are looking forward to continuing using its services.

Vorteile:

It was really easy to setup and send documents to our clients, price is fair and had no trouble with the deliveries.

Nachteile:

We would love to have a build in template to add the adresses and text of the cover letter so we don't have to create that document and upload it everytime. UX design is a bit outdated, but it works!

Antwort von Mail Technologies

vor 4 Jahren

Thanks for the review! We are glad to hear that you find DocuSend easy to use. I'll email you separately about the cover page template you are using.

Isaac
Owner in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Wrong addresses

1,0 vor 4 Jahren

Kommentare: I was very disappointed but duplicate invoices were sent to the wrong addresses.

Vorteile:

The ease of use the software and how painless it is to use

Nachteile:

You can’t bundle invoices with the same addresses

Antwort von Mail Technologies

vor 4 Jahren

Thanks for letting you know that you had an issue with addresses. I'll reach out to you via email to see how we can correct your issue. It appears that who ever uploaded the file combined pages together. DocuSend very easily recognizes duplicate addresses and combines them correctly into the right envelopes with our merge feature. I'm so sorry you had an issue and we will work with you to make sure it doesn't happen again.

Jason
CEO in USA
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Such a time saver!

5,0 vor 4 Jahren

Kommentare: Biggest problem it solved was time. Just the time of manually sending invoices.

Vorteile:

We still need to mail invoices at least monthly and DocuSend was a lifesaver. No more printing, addressing, and stuffing envelopes for hours.

Nachteile:

The integration with QuickBooks Online could be better.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for taking the time for the review and for being a customer for the past 3 year! I'm so glad that we've been a lifesave for you. I'll reach out to you via a separate email to let you know about our recent integration update for our QBO app that you should find easier to use!

Wick
President in USA
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great way to send invoices painlessly

5,0 vor 4 Jahren

Kommentare: It's great. We have no issues

Vorteile:

Ease of use and reliability. We always know the invoices will get through.

Nachteile:

No issues with the interface. It works as it should.

Antwort von Mail Technologies

vor 4 Jahren

Thanks for the review! We strive to ensure that DocuSend is easy to use and reliable! Thanks for being a valued customer!