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seit 15 Jahren bei der Softwareauswahl

Über Agenty

SaaS-Plattform für Web-Data-Scraping, Textextraktion, Klassifizierung, OCR, Kategorisierung, Änderungsverfolgung und mehr.

Erfahre mehr über Agenty

Vorteile:

The concept itself is very useful, but its effects could be much better.

Nachteile:

Too many options for a novice user. It was difficult for me to digest the instructions.

Bewertungen zu Agenty

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,9
Kundenservice
4,5
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,2/10

Agenty hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 18 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (18)

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Nutzerbewertungen filtern (18)

Jan
Marketer in Tschechien
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Support is really helpfull and fast

5,0 vor 2 Jahren

Vorteile:

Software is very easy to use with chrome extension, but if you have any problem support will help you :) Thanks [SENSITIVE CONTENT]!

Nachteile:

no free package for small business. If you add free plan Agenty will be perfect!

Antwort von Agenty Analytics

vor 2 Jahren

Thanks Jan, happy to help!

Jk
Director in USA
Welthandel & internationale Entwicklung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Agenty is the best RPA we've used!

5,0 letztes Jahr

Kommentare: The customer support is the BEST that I've ever encountered. Regardless of how good the feature set is (and it is incredibly good!), the responsive and timely customer support is hands down the reason I keep using Agenty.

Vorteile:

The feature set is robust - we are able to customize exactly what we need and how we need it.Also, Agenty has the BEST customer support that I've ever encountered for a global software company. It's amazing. I couldn't have done my job without Agenty's responsive support. Thank you!

Nachteile:

The only suggestion would be to expand the knowledgebase with more topics, including entry level information - to build a broader audience, it might be helpful to create onramps for people with less coding skills (like me). The easier it is to use and learn, the more I will be willing to use it and the more I would pay for it.

Pavlos
Co-founder in Belgien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

If you have any questions they will NOT help you

1,0 vor 3 Jahren

Kommentare: If I can give a tip. Do not become an Agenty partner!

Vorteile:

The concept itself is very useful, but its effects could be much better

Nachteile:

-They don't help you even though we have the most expensive plan. - The [SENSITIVE CONTENT HIDDEN] is very rude and will not help you - We pay approximately $ 300 per month that includes customer service. We compose an email with questions for [SENSITIVE CONTENT HIDDEN] and he just answers "NO" not even a hello.

Antwort von Agenty Analytics

vor 3 Jahren

Hi Pavlos, I don't see any ticket with your name, please contact me or support@agenty.com and we'll definitely help to fix your issues. Thanks Vikash

Serafima
Project Parser in Schweiz
Programmentwicklung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Agenty - is a great helper for process automation

5,0 vor 9 Monaten

Vorteile:

Most of all I liked the automation. All in one place. Everything is convenient. Support that instantly responds and helps.

Nachteile:

Sorting of triggers in the workspace does not work. Sometimes, if there are many projects, it is difficult to find. The checkbox - start the agent automatically in the Chrome browser add-on does not work. Maybe it's just me. Not all questions are answered in the section FAQ.

Antwort von Agenty Analytics

vor 9 Monaten

Hey Serafima, Thanks for your review and feedback, we take this seriously and improve as per the feedback Thanks Vikash

Sandor
Director in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Couldn't do without them

5,0 vor 2 Jahren

Vorteile:

Transparent dashboard, great support team!

Nachteile:

Sometimes I would need to restart the agent because it couldn't finish scraping because of some error that has occurred

Husam
CEO in Ägypten
Informationsdienst, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best user experience scraping tool

5,0 vor 2 Jahren

Vorteile:

I have used many scraping tools in the past but this is the easiest to use. Very highly underrated tool and delivers great value for money, saves hundreds of dollars of engineering hours to get scraping jobs done. Constantly upgrading their features.

Nachteile:

They need to add more tiers for their plans to accomodate different levels of usage.

Antwort von Agenty Analytics

vor 2 Jahren

Thank you very much Husam.

Matt
Creative Director in UK
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Cloud based Data Extraction Automation with an amazing customer service!

5,0 vor 2 Jahren

Kommentare: Amazing experience, looking forward to growing my business in connection with Agent.com.

Vorteile:

Customer service is absolutely brilliant! Always available to help and offer support. The fact this is a cloud based service makes it suitable for scalable enterprise solutions. Functionality, and features depending on plan are comprehensive and backed up by a very capable customer service team.

Nachteile:

Can be a little tricky to setup complex data extractions, however, customer service have always been on hand to assist and resolve any queries I've had. So not really a negative.

Antwort von Agenty Analytics

vor 2 Jahren

Thanks Matt, customers like you inspire us to make better software and services.

Harvey
Manager in Hongkong
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Customer Service

5,0 vor 7 Monaten

Vorteile:

[sensitive content hidden] was very helpful throughout the setup process.

Nachteile:

The UI/UX needs more polish. Can make it easier to use.

Antwort von Agenty Analytics

vor 4 Monaten

Thanks Harvey for your feedback, we will definitely improve the UI/UX as per users feedback.

Zach
CEO in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Customer Support!

4,0 vor 3 Jahren

Vorteile:

Loved the support we were given to ensure our scripting fit our needs and was further optimized for processing speed.

Nachteile:

Seemed a little buggy at first, but support cleared up any issues we were having right away

Antwort von Agenty Analytics

vor 3 Jahren

Hi Zach, Thanks for your review, it was nice to help you in your scraping agent. Agenty 2.0 is coming soon with a lots of improvements to self-troubleshoot and debug scraping issues. Thanks, Vikash

Adam
VP in USA
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very Useful Product

4,0 vor 3 Jahren

Kommentare: Extracting contacts

Vorteile:

You can collect data from links within the original data.

Nachteile:

Too many options for a novice user. It was difficult for me to digest the instructions.

Antwort von Agenty Analytics

vor 3 Jahren

Hi Adam, Thanks for your review. Yup, Agenty has everything for complex scraping projects to handle everything comes in the way to scrape the data correctly!

Stephen
CTO in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesome Web Scraper and Customer Support

5,0 vor 2 Jahren

Kommentare: Agenty's features are helping me to accelerate the development of a new data analytics app for small business owners.

Vorteile:

After maintaining several puppeteer scripts for years, I've finally found a robust web scraper that runs in the cloud, is easy to use, and has excellent customer support!

Nachteile:

I haven't found anything yet that I do not like about Agenty. :-)

Antwort von Agenty Analytics

vor 2 Jahren

Thanks Stephen

Mariane
Manager in Philippinen
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

The support is really good

5,0 vor 2 Jahren

Kommentare: overall very good. I have not connected to the support but they saw I was struggling and proactively helped me thank you

Vorteile:

ABout the data extraction from different sites

Nachteile:

the css part but all good now. aside from this all is good

Antwort von Agenty Analytics

vor 2 Jahren

Thanks Mariane, we are so glad you liked Agenty

Eric
Operations Executive in Niederlande
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great product

5,0 vor 2 Jahren

Vorteile:

It does what is needs to do and whenever you have a problem the helpdesk is superb

Nachteile:

Only minor thing is that difference between packages is too big. Our current plan is too small, next plan is too big.

Antwort von Agenty Analytics

vor 2 Jahren

Thanks Eric, happy to help always!

Michael
Owner in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing customer service!

5,0 vor 2 Jahren

Kommentare: [SENSITIVE CONTENT] was very helpful!

Vorteile:

Customer service, easy to explain and [SENSITIVE CONTENT] actioned right away

Nachteile:

None that I could find, very easy to chat with customer service

Antwort von Agenty Analytics

vor 2 Jahren

Thanks Michael

Kelsey
Team Lead in UK
Marktforschung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Customer Service

5,0 vor 2 Jahren

Vorteile:

The tutorials are really informative. Good Features overall.

Nachteile:

GZIP compressed feature. Would much prefer CSV download option throughout.

Sreeraj
Confidential in Indien
Marktforschung, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The worst administration possible

1,0 vor 3 Jahren

Kommentare: 1. Management doesn't have the decency to communicate to stakeholders
2. Extremely bad leadership
3. Worst sales team ever

Vorteile:

Absolutely nothing. They boast of robustness but fail

Nachteile:

1. Pathetic experience in case of competition 2. Worst management possible

Antwort von Agenty Analytics

vor 3 Jahren

Hi Sreeraj, I don't see any ticket with your name, please contact me or support@agenty.com and we'll definitely help to fix your issues. Thanks Vikash

Caroline
Account Manager in UK
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Review

5,0 vor 2 Jahren

Vorteile:

Pretty easy to use, have only ever had one issue and support was really helpful and fixed the issue.

Nachteile:

Pretty happy with it all, maybe the user interface appearance could be updated slightly

Antwort von Agenty Analytics

vor 2 Jahren

Thank you Caroline, happy to help!

Heiko
CEO in Deutschland
Unternehmensberatung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I'm very satisfied

5,0 vor 2 Jahren

Vorteile:

very easy to use, support is excellent, big time saver

Nachteile:

nothing I can think of

Antwort von Agenty Analytics

vor 2 Jahren

Thank you so much Heiko for writing a review. Loved to help you in using Agenty.