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Über ThreatLocker

ThreatLocker Cybersecurity geht über die Identifizierung von Bedrohungen hinaus und schützt dein Unternehmen proaktiv durch die Reduzierung deiner Angriffsfläche.

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Vorteile:

The integration process with our existing business procedures was straightforward and efficient, further simplifying its implementation.

Nachteile:

Threatlocker is not a set it and forget it product.

Bewertungen zu ThreatLocker

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,9
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,5/10

ThreatLocker hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 64 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (64)

Adam
Adam
CEO in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ThreatLocker is an invaluable tool and incredible company

5,0 letztes Jahr

Kommentare: From my initial conversations with the team at ThreatLocker, to on-boarding, roll-out and ongoing support, it has been one of the most pleasant vendor experiences I have had in a really longtime.

Vorteile:

There are new threats coming out daily. ThreatLocker helps add an important layer of security and brings system one step closer to protection from these new threats. ZeroTrust is not a new concept but ThreatLocker made it accessible to all businesses, big or small. I also have to say that the team at ThreatLocker have been amazing to work with and I wish other vendors would be as partner support focused.

Nachteile:

Honestly there are not a ton of cons. The process to implement ZeroTrust can be a bit more involved than most realize, and ThreatLocker does have some of those challenges too. However the platform is designed in a way and has features to help streamline that process and end user experience. Backed by amazing support.

Brian
CEO in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ThreatLocker - Answer to security augmentation for Microsoft Defender

5,0 vor 4 Wochen Neu

Kommentare: ThreatLocker has restored my faith in vendors who prioritize genuine value over sales. Amidst a market where PE Firms often push vendors towards aggressive sales tactics, reducing MSPs to mere extensions of their sales force, ThreatLocker stands out. Their commitment to value shines through exceptional support—knowledgeable and responsive, often resolving issues on the initial call. They're attentive to partner input, swiftly adapting their roadmap accordingly. Moreover, they adeptly address the unique demands of SMBs, MidMarket, and Enterprises, demonstrating their versatility and dedication to all sectors.

Vorteile:

ThreatLocker distinguishes itself from typical MSP vendors by prioritizing integrity over trends. Through my interactions with them, I've gained trust in their commitment to being a steadfast ally in our cybersecurity efforts, acting as a vigilant guard against the proverbial fox (Defender) lurking near the hen house. Their 'default deny' strategy effectively removes false positives in SOC monitoring of EDR telemetry, providing peace of mind. Embracing this stringent approach ensures a more secure and restful night.

Nachteile:

Adopting a default deny strategy was more transformative than I anticipated. The initial workload was surprising, but the value of Cyberhero support became clear quickly. For those considering this approach, I advise setting up regular weekly meetings to ensure diligent development of your initial policies. It’s a commitment that truly pays off in securing your environment.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

threatlocker vs the others

5,0 vor 2 Jahren

Vorteile:

it is very easy to intall new policies. have very good looking interface it easy to use

Nachteile:

really i dont have nothing negative about this

John
Director in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love ThreatLocker

5,0 vor 2 Monaten Neu

Vorteile:

The ThreatLocker platform covers so many needs and they're constantly adding to it. Also, the team is amazing. I've never had an issue that wasn't resolved quickly and I'm always connected with someone that knows what they're doing. For cybersecurity, ThreatLocker is one of our frontline defenses keeping out ransomware and other malware.

Nachteile:

If you're using the allow listing, ThreatLocker can get pretty noisy and require a lot of maintenance. If your users aren't opening a lot of random software after the learning period, you'll be fine. ThreatLocker has a lot of power but you better know what you're doing with it to use that power.

Jordan
Project Manager in Kanada
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product, great support

4,0 vor 8 Monaten

Vorteile:

ThreatLocker has a large feature set which provides a lot of option. Their support and especially account reps are knowledgeable and helpful.

Nachteile:

Due to the number of complex settings and features within ThreatLocker there is a lot to learn, know and understand.

Daniel
CEO in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ThreatLocker one stop shopping for security

5,0 letzten Monat Neu

Kommentare: I have had a successful experience with ThreatLocker for our company and our clients.

Vorteile:

The entire suite provides zero trust solution

Nachteile:

Ease of use, need to be trained on a few items first

In Betracht gezogene Alternativen: SentinelOne

Gründe für den Wechsel zu ThreatLocker: For its feature rich approach, Ring Fencing, Storage Control, Application White Listing, NAC, configuration Manager, and MDR

Richard
Network Engineer in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ThreatLocker is the way to go!

5,0 vor 2 Monaten Neu

Kommentare: Overall, we have had a fantastic experience with ThreatLocker. The software is solid and their team is fantastic to work with. The cost of this tool and the time to set it up is worth it. This tool gives us a fantastic peace of mind in environments we have it deployed in.

Vorteile:

I love the security it provides with very little hassle for the end user. When properly setup, it adds safe boundaries for your client's systems to run in without a big hit to performance.

Nachteile:

ThreatLocker is a complex tool with a lot of different moving parts. It's not plug-and-play, set it and forget it style tool. Your time is required to set it up properly and manage it. There is a large time commitment required up front. HOWEVER, ThreatLocker doesn't just sell to you and then drop you in the mess and charge you for their help like other companies. They provide regular check-ins with their support team to ensure our environment is running optimally. Also they have 24-7 support always ready to help us with any question about the service or best practices. They provide a university platform to train your team to run the software. It's not a set it and forget it product... but if you put in the work, the payoff is huge!

Kyle
Systems Administrator in USA
Metallabbau, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Threatlocker Zero Trust

5,0 vor 2 Monaten Neu

Kommentare: Overall Threatlocker has been excellent resource that greatly increases our security posture. Their support from implementation to troubleshooting has been knowledgeable and responsive.

Vorteile:

Application whitelisting was fairly effortless for the vast majority of our implementation. Threatlocker was able to learn all of our applications automatically and can handle updates to these applications without our intervention. When custom rules are required the UI guides you through the process. The UI also does a good job of alerting administrators if you create any policies that are not secure or too broad in scope. Network control provides and easy interface to implement network micro segmentation. The audit tools make determining what needs to talk on each port between hosts simple. ThreatLocker Administrator Password System in configuration manager allowed us to retire our Microsoft Local Administrator Password Solution. Setup took less 5 minutes and involved no complicated GPO's or additional programs. Support is instant and knowledgeable. There is very little if any wait to talk to someone for help anytime of day via chat.

Nachteile:

The Network control portion is prone to hiccups when using threatlocker specific objects and switching networks.

Jason
Data Center Engineer in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's key to securing an enviorment

5,0 vor 2 Monaten Neu

Kommentare: It was easy to deploy and work with the Threatlocker team to make sure everything was setup for all of our clients and all their hosts secured.

Vorteile:

It's core ability to lock down an environment. Controlling what can be installed or used on key systems is critical in my eyes to ensure a company is protected.

Nachteile:

There is some work to stress the importance of securing a system to clients, but once they understand the benefit the product they gladly help with the process.

Matt
Partner in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Red Key Solutions ThreatLocker review

5,0 letzten Monat Neu

Kommentare: Best vendor experience in the last 3 years.
Helps me sleep knowing it's deployed.

Vorteile:

Security. Love the Deny any not Allowed. Customer Service & Support is GREAT

Nachteile:

Steep learning curve, because it has so many features. It's gotten better as they've built the BuiltIn App library more, better training vids, and a more complete service option.

Bill
Director of Information Technology and Security in USA
Buchhaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Application Allow Listing that actually works

5,0 vor 3 Monaten

Kommentare: Overall, we've been incredibly happy with the product because I feel like it's really allowed us to tighten up the security on our network and gives us much better control over what software gets run on our network. Nothing is fool proof, but I feel like this product really has mitigated our risk of ransomware. It's also moved us much closer to Zero Trust.

Vorteile:

I've looked into application allow listing several times in the course of my career, and it always seemed to be too difficult to do and require far too much management. ThreatLocker actually figured out how to do this in a way that works. It's still involved, but it's an incredibly well designed product that allows us to do application allow listing, privilege access management for applications, and network and storage control. We have a lot of applications that require admin rights to run (or to update), but with ThreatLocker we can manage which applications can run with elevated privileges and which can't. The application control ensures our users can't install any apps that we haven't approved, which makes it easier for us to ensure we have a consistent environment from user to user and also cuts down on shadow IT. It's really helped us move towards a more secure environment and to implement more elements of Zero Trust. It's an immense application with a lot of parts and that can be confusing and overwhelming at times, but their support is terrific. They claim to answer all support requests within a minute, and, so far, when we've needed support we've had someone in chat support within a minute. If the support incident requires more than chat support, it quickly gets escalated to a Zoom meeting (and by "quickly" I mean a matter of minutes). We also rely on our Solutions engineer a lot. He's always willing to carve out a meeting time where we can dig into particular aspects of the product and he can walk us through solutions and features in a way that helps us learn to better manage the product and it's features. All of the folks we've interacted with a ThreatLocker (our account manager, support, our solutions engineer, etc) have been terrific. They know the product is complicated, but they helped us to implement the product in a way that ensured we'd be successful. This isn't a company that sells you a product and walks away. They reach out on a regular basis, which makes me feel like we have a partner in them and not just a software vendor. I also like ThreatLocker University (their training site) because it has a ton of good content that's targeted to specific parts of the product and is normally broken into 20-30 minute training sessions, so you can do a deep dive into a single area in a short amount of time. I use it a lot if I need a quick refresher on how to manage a feature.

Nachteile:

It's an incredibly complex product and it can be overwhelming sometimes. It also does require a fair amount of maintenance. The maintenance goes down with some time and fine tuning, but it will never be a product where you set it and forget it. But I think the company is aware of that which is why they've built a strong and quick to respond support organization,

Russell
Systems Engineer in UK
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ThreatLocker: Zero-Trust Endpoint Protection for every MSP stack

5,0 vor 5 Monaten

Vorteile:

ThreatLocker has given us the ability to offer a fully comprehensive zero-trust endpoint protection package to our clients. Giving us the knowledge that we can ensure our clients systems are secure from emerging cybersecurity threats. We can easily review,respond and action daily to requests that come in from our clients. The main points for us are the Allowlisting, Ringfencing and Elevation control. Allowlisting gives us the ability to control what applications are allowed to run on secured computers. Then the Ringfencing allows us to define what an allowed application is allowed to do once it is running. We can restrict its application, file, registry and internet access. And the elevation control allows us to take local admin access away from users and have admin rights through individual policies within ThreatLocker. The deplyment and implementation process is very easy with the various instructions for deploying through various remote management tools. Once the computers have gone through the initial learning process, we then review the audit log and built policies from there. The ThreatLocker Cyber Hero Support Team has been incredibly helpfully along our journey with getting ThreatLocker deployed. When we were first getting ThreatLocker rolled out they were always available along the way assisting in getting us up to speed. Any questions we’ve had can be raised up from within the ThreatLocker portal and most queries resolved there and then via the live chat or even Zoom call where needed.

Nachteile:

Not really a con but as ThreatLocker is such a fully featured and power tool, there can be lots to learn and pick up. But this is mitigated by the incredibly useful Knowledge Base, ThreatLocker University and the Cyber Hero Support Team.

Dylan
IT Specialist in UK
Forschung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Application access/elevation control and ringfencing in a simple to use package

5,0 vor 8 Monaten

Kommentare: The level of support provided by both our solutions engineer and account manager has been excellent. [sensitive content hidden]
in particular has been extremely helpful with our initial deployment queries. At the start we did bounce around a few different account managers, presumably due to restructuring, but once we went live this stopped and [sensitive content hidden]
has been excellent since then.

Vorteile:

ThreatLocker was easy to implement and deloy to our (AAD/Intune) environment, and has thus far been easy to manage. Compared to our previous access control solution, TL is leagues ahead in terms of flexibility and simplicity. Due to TL's not-for-profit pricing, it also coss less than competitor's solution. Our support and account management team have been extremely helpful, answering all queries that we've had. [sensitive content hidden] in particular has shown exceptional knowledge of the platform and has always been able to provide a solution when asked. Regular updates bring new product features and QoL improvements.

Nachteile:

Platform limitations around use of batch and python scripts, though understandable, have been the main source of contention internally since deployment. The mobile app could also do with additional features to match that of the web portal, though I understand this is planned for future updates.

Tom
Chief cyber guy in USA
Computer- & Netzwerksicherheit, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best zero trust platform

5,0 vor 6 Monaten

Kommentare: The help desk is fantastically responsive and professional. They always resolve the issue right away.

Vorteile:

True zero trust access control. Fine-grained application, user, device, network port, and internet default deny.

Nachteile:

I don’t like that the culture of system administrators is averse to this approach. You really have to teach them to accept the little friction that comes from needing to make a request before installing or updating any software.

Anthony
President in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Security Solution with Exceptional Technical Support

5,0 vor 3 Monaten

Kommentare: When implemented patiently and correctly, ThreatLocker can be seamlessly integrated into an MSP security stack without increasing support tickets or end-user dissatisfaction. ThreatLocker is a highly effective application allow-listing solution backed by exceptional technical support. ThreatLocker's features and responsive support make it a solution that we will continue to use to safeguard our customers from mayhem caused by supply chain attacks, user ignorance, or compromises of our tools used to manage our customers.

Vorteile:

ThreatLocker is a comprehensive application allow-listing security solution that offers protection against cyber threats while providing a seamless user experience. My experience with ThreatLocker has been particularly positive, largely due to the outstanding technical support they offer. The software onboarding hero ([sensitive content hidden]) was knowledgeable and completely understood all aspects of the software

Nachteile:

Adopting new technologies or software such as Threatlocker has a long learning curve. A Significant amount of time and effort is required by all to become proficient and master this cybersecurity tool. The extended learning period can pose challenges such as reduced productivity, frustration, and increased training costs.

Joaquin
President in USA
Computer- & Netzwerksicherheit, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Zero trust importance

5,0 vor 4 Monaten

Kommentare: 100% positive about the security goals, and the most important aspect is [sensitive content hidden] support. He masters the solution and goes above and beyond to assist, especially helping to close a deal with customers.

Vorteile:

Total control of the customer environment. Outstanding pre/sales/post-sales support Great product support

Nachteile:

Customers need to understand they have to sacrifice convenience against security as they will be constantly having to ask for permission to make any change on their computer

In Betracht gezogene Alternativen: Huntress

Gründe für den Wechsel zu ThreatLocker: Different approach compared to the traditional EDR

Martin
CEO in Deutschland
Computer- & Netzwerksicherheit, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ZeroTrust Solution with Deny-by-default Concept

5,0 vor 5 Monaten

Kommentare: It is a vital company which takes care about their customers and their needs.
The Portal is modern and easy to use.
They have great learn material in their university for all new colleagues.
It works like a charm.

Vorteile:

The only product in the market we know, that has implemented the ZeroTrust Concept in a consequent way, called Allow only the known - deny and forbid anything else inkl. Ransomware.

Nachteile:

Possibility to directly chat with a person which requested access, is currently missing and would be awesome. (March 2024)

In Betracht gezogene Alternativen: Zscaler und Darktrace

Gründe für den Wechsel zu ThreatLocker: It is the product where you get maximum protection and fastest possibilities to change things in seconds if things change - like good software gets bad.

George
CEO in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Threatlcocker - Please help other Vendors Support like you do!

5,0 vor 3 Monaten

Kommentare: Threatlocker is a great company and has in our opinion, the best support for a product that is complex in nature. Also, they have grown and added so many more products that actually work and make sense to add to our Security stack. We always recommend them to Peers.

Vorteile:

The number one thing about Threatlocker is the Cyber Heros. We use a ton of software in our company and no one else does support like them. We have been meeting with an Engineer ever few months as we deploy our new clients and he is a rock star. The product is awesome, it blocks every single thing you do already have a policy for, which for any Zero day or net new attacks, its amazing.

Nachteile:

The only thing i can even think about here is that it does take a bit of time to really know the program, feel comfortable to do it on your own. However, with the Cyber Heros they are always a min away if we get stuck.

Wil
CTO in USA
Computer- & Netzwerksicherheit, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Threatlocker Took our Business to the Next Level

5,0 vor 10 Monaten

Kommentare: Many benefits to ThreatLocker. Elevation is very useful for admin rights to run software, app control for stopping browser extensions, storage to monitor file changes or block USB, etc

Vorteile:

Complete control. As an MSP, Threatlocker has taken our security stack to the next level. Application control, Elevation, Storage control and now recently we are adding Networking and evironment hardening with Configuration manager to the stack. We needed a product to give us better central control than RMM products offer and Threatlocker has delivered and beyond for our company. The University and support are also excellent.

Nachteile:

The learning curve and initial noise of implementing the system brings some additonal work and training challenges. Threatlocker is a philosophy your techs need to adopt and this can be a struggle to overcome.

Antwort von ThreatLocker

vor 10 Monaten

Thank you for taking the time to leave a review Wil! Make sure that your new users check out our live Bootcamp videos to learn more about the ThreatLocker platform and support ease of use during the adoption process.

Martin
IT Support and Security Engineer in UK
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A great product for complete piece of mind.

5,0 vor 5 Monaten

Kommentare: Overall, my experience with ThreatLocker has been excellent. It's easy to use with fantastic support. It gives our company complete piece of mind that nothing will run on our endpoints unless it has been approved.

Vorteile:

What I like the most is the ThreatLocker support, it's excellent! Most of my questions have been answered through the university or the help page. Both are fantastic tools. That being said, if I can't find what I need, I message the Cyber Heroes, they respond almost instantly. They're very polite, knowledgeable and follow the problem through until you're happy to close the ticket. It's nice to know that if you're stuck or unsure, someone has your back.

Nachteile:

I find that sometimes ThreatLocker doesn’t always elevate an application when it has been set on approval. This is an intermittent issue that I need to raise with the TreatLocker team when it happens again. I am sure it is an easy fix and I know the Cyber Heroes will be happy to look into. This is the only thing that I can think of that is negative.

Brandon
President in USA
Computer-Vernetzung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ThreatLocker - The Bouncer at the Door

5,0 vor 5 Monaten

Kommentare: So far I have enjoyed the product, support and general use. I look forward to protecting our customers beyond what other MSP are offering and do it at a reasonable rate.

Vorteile:

The program is always improving. Response time on support is very good. The program is very thorough.

Nachteile:

Some slowness at times. It can get a bit confusing when you get a bunch of policies that seem to be for the same thing. If your trying to block something or something is being blocked, it may be in a policy you did not know about.

In Betracht gezogene Alternativen: Falcon

Gründe für den Wechsel zu ThreatLocker: TL fit our environment for deployment and management better for our customer base.

Jack
Senior Marketing Executive in UK
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Unparalleled Application Control

5,0 letztes Jahr

Vorteile:

ThreatLocker shines with its superb application control, making it a powerful tool for securing our business infrastructure. Its easy-to-navigate interface and insightful auditing capabilities make managing thousands of endpoints a breeze. The Zero Trust model has significantly improved our security stance, reducing potential vulnerabilities. The integration process with our existing business procedures was straightforward and efficient, further simplifying its implementation.

Nachteile:

In our experience as a partner and reseller, we have found no negatives with ThreatLocker. The robust security features, ease of use, and continuous product enhancements underscore its position as a leading solution in the cybersecurity space.

Colin
CIO in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Threatlocker - best endpoint security protection to date.

5,0 vor 4 Monaten

Kommentare: Our team enjoyed the onboarding process as discussion was very interactive and time effective. The process was organized to maximize knowledge transfer, minimize user disruption and maximize security profile.

Vorteile:

The software is powerful but like all security tools questions surface that require rapid vendor clarification or direction and the Threatlocker's "Cyber Hero" support the solution is taken to much a higher level - most issues are reviewed and resolved by the Threatlocker support team while the questionable ones related to how our company wants to proceed are forwarded with the data needed for us to make quick security decisions. End result: a high security profile with minimal user frustration - very unusual these days.

Nachteile:

Like all security packages you need to understand how the software works to get the proper results.

Nate
Director of Cybersecurity in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Solution

5,0 vor 8 Monaten

Vorteile:

Tha ability to quickly secure devices in an environment.

Nachteile:

Initial learning curve is quite high, so it'll require hours of training to get started.

Luke
Service Delivery Manager in Australien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ThreatLocker

5,0 vor 3 Monaten

Kommentare: Overall, dealing with ThreatLocker has been fantastic. This is largely due to them having the best support I have ever experienced with a software vendor. We have encountered small issues along the way but ThreatLocker are always quick to respond and come up with a solution.

Vorteile:

Easy to deploy. Possibly the best support I have ever received from a software vendor. Elevation Control and Application Control are both fantastic. Constantly evolving.

Nachteile:

ThreatLocker is constantly evolving which is fantastic however this can sometimes result in some unpredictability. Their support team is usually right on it though and it is a small price to pay for the improvements that are made on a regular basis.