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seit 15 Jahren bei der Softwareauswahl

Über Browsee

Tools, um das Verhalten deiner Nutzer visuell darzustellen und zu verstehen sowie in Echtzeit zu verbessern, wenn die Nutzererfahrung beeinträchtigt ist.

Erfahre mehr über Browsee

Vorteile:

Integration is as easy as it can be. One needs to simply place a pixel on the website via GTM/Launch and start tracking.

Nachteile:

Segmentation such that we can exclude particular geography from the data set Browsee is recording.

Bewertungen zu Browsee

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

8,6/10

Browsee hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 30 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (30)

Subhajeet
Subhajeet
Tech Manager in Indien
Verifizierter Nutzer auf LinkedIn
E-Learning, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A periscope to your product, great tool for visitor analytics

5,0 vor 4 Jahren

Kommentare: Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays, you can do user segmentation, track product journeys and much more with this, highly recommended for product analytics

Vorteile:

Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays

Nachteile:

None so far, although the session player can be improved a bit

Antwort von Heroteck Solutions

vor 4 Jahren

Thank you so much for your kind words :)

Prakhar
Co-Founder in Indien
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Restropective analytics for a startup on a budget

5,0 vor 3 Jahren

Kommentare: As a fast growing startup, we make a lot of decisions in an adhoc manner and go live. A lot of times this means no time for setting up analytics, and thus having no insights on google analytics etc. Browsee acts as a catch-all analytics tool for me, where in I can restropectively go and see what impact my changes made. 0 effort needs to be spent on analytics since it is automatically collecting all data required to make a heatmap, session and what-not.

Vorteile:

Sampling of recordings as per my budget allows me to use this tool all over the month. I was using Fullstory earlier, but there my recordings always stopped in the middle of the month. Here I don't have to worry, because they will automatically sample as per my website session trend. They also don't count bounced sessions which is great.

Nachteile:

The product is new, so it lacks polishing at some places. But, I have seen tremendous progress over the last 1 year, so I am bullish that this won't be a problem as such.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Konsumgüter, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very useful app

5,0 vor 2 Jahren

Vorteile:

Software helps me locate buyers and areas where I might get a sale

Nachteile:

Difficult looking at which country buyers are from

Antwort von Heroteck Solutions

vor 2 Jahren

Thank you so much!

Sachin
Director in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

We rely on Browsee to improve our website

5,0 vor 4 Jahren

Vorteile:

Browsee is a great value, has a clean and intuitive user interface, and a founding team that is committed to continuous improvement. I look forward to viewing our site's analytics and recordings, especially when we update our site and want to see how users are interacting with our content.

Nachteile:

No part of the software was difficult to use.

Antwort von Heroteck Solutions

vor 4 Jahren

Thanks a lot for your kind words :)

Shahbaz
Web Development Specialist in Kanada
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Better than the rest!

4,0 vor 4 Jahren

Vorteile:

Browsee allows me to track all our stores and our main website and capture actual user experiences which allow us to quickly identify issues that customers might have trying to checkout. We were able to quickly resolve a users checkout problem by replaying his session, saving us the sale!

Nachteile:

Pretty much everything is to like, although I’d love it if the UX was a bit more intuitive.

Antwort von Heroteck Solutions

vor 4 Jahren

Thank you so much for your kind words and we will definitely work towards improving our UX.

Florian
Florian
CEO, Founder in Ukraine
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Amazing software for cheap money

4,0 vor 4 Jahren

Kommentare: Easy integration, usable interface!

Vorteile:

Amazing software which help you get more conversation for your business. The software you can integrate into your website so easily.

Nachteile:

For now I cannot writer any bad opinion.

Antwort von Heroteck Solutions

vor 4 Jahren

Thank you for your kind words!

Jitender
Product Manager in Indien
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Browsee make the analysis of of Audience Easy

4,0 vor 4 Jahren

Kommentare: Overall Experience is good, the support team is really friendly and listening to your requirement. And also fullfill the relevent requirement within few days. Support team is always reachable.

Vorteile:

The Feature that we most liked was the tagging of the session based on frustration, U-turn, InputField Concussion, etc. This feature actually helps in identifying the problem user is facing while browsing a feature

Nachteile:

I feel the feature of Integration with another report like GA, and internal database to give a complete perfomance of the product at a single point can be a very good feature for Browsee.

Antwort von Heroteck Solutions

vor 4 Jahren

Thanks, Jitender for your kind words. We are doing more integrations with each day and we already integrate with GA. Let me send you an email to help you with setting up GA integration.

Ravi
Sr. Product Manager in Indien
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

One stop solution for your behavioral analysis

5,0 vor 3 Jahren

Kommentare: Experience so far has been excellent. Especially the support received till now. A lot of new features too were provided on request.

Vorteile:

Integration - Integration is as easy as it can be. One needs to simply place a pixel on the website via GTM/Launch and start tracking. Impactful features - Session replays with time-saving features like playback speed, skip inactivity periods, view the more similar session, create segments from there, quick links to other data sets linked to the page. - Attention maps: Browsee goes a step beyond by providing attention maps along with scroll maps which are helping us to re-arrange our page structure and increase user engagement & reduce bounces. - JS errors: Many intermittent or client issues have been fixed by having an access to JS errors which are very easy to miss out during QA and also very hard to reproduce in dev environments. - Rage and dead clicks to identify what is causing frustration amongst users which is helping us to reduce exits from important pages. Browsee UX: - Very easy to use and intuitive. Simple and almost no onboarding/training required. - Relevant features on pages and extensive filters for filtering out segments. - Third-party tool integration.

Nachteile:

Very rarely the heat map may move a bit, but that is quite evident and do not create confusion.

Antwort von Heroteck Solutions

vor 3 Jahren

Thanks a million for your kind words :)

Puneet
PM in Indien
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best heatmap tool

5,0 vor 3 Jahren

Vorteile:

Crisp data capturing User specific data Critical error capturing is best feature Device specific info provided

Nachteile:

None. One of best and way better than vwo

Antwort von Heroteck Solutions

vor 3 Jahren

Thanks a ton, Puneet for your kind words :)

Chiki
Assistant Product Manager in Indien
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Browsee x Angara

4,0 vor 3 Jahren

Vorteile:

The way in which Browsee categories different issues faced at the customer end and getting a comprehensive report for the various time frames helped us to fix JS and other loading-related issues on our site.

Nachteile:

Segmentation such that we can exclude particular geography from the data set Browsee is recording.

Antwort von Heroteck Solutions

vor 3 Jahren

Thank you so much for your kind words :)

Amar Jyot
Product Manager in Indien
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Tool!

5,0 vor 3 Jahren

Vorteile:

You can track videos sessions recording as per your priority pages Heatmaps and Scrollmap very easy to understand customer support is excellent Funnel view and lots of filter options can help you to find the right things

Nachteile:

No cons in current features. Just want to add A/B Test and User Testing feature in this software

Antwort von Heroteck Solutions

vor 3 Jahren

Thanks a ton, Amar Jyot for your kind words :)

parveesh
Product Manager in UK
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User Session Analysis

5,0 vor 3 Jahren

Vorteile:

1. Easy to use. 2. Can create a segment in a single click. 3. Funnel Creation 4. Filter Sessions as per need. 5. Customer Support - Live chat support with a team, not an automated system. I like it most. 6. Pricing.

Nachteile:

I can say that there are Cons. But can improve the heatmap section.

Antwort von Heroteck Solutions

vor 3 Jahren

Thanks a lot for your kind words.

Steven
CEO in USA
Informationsdienst, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent and Insightful

5,0 vor 4 Jahren

Kommentare: When we launched our website, we didn't know how our users were really using our website. We were making a lot of assumptions. Once we installed Browsee, our eyes were opened and could make improvements that had instant effect on UX.

Vorteile:

The insights that you get by viewing the interaction of the end user with your web application is second to none. It allows you to see where all the UI and UX pitfalls occur and in turn helps us improve our product.

Nachteile:

There isn't much I don't like about Browsee.

Antwort von Heroteck Solutions

vor 4 Jahren

Thanks a lot, Steven for your kind words :)

Ravindra
Data Analyst in Indien
Luxusgüter & Schmuck, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best tool for User journey analysis and UX improvement

5,0 vor 3 Jahren

Kommentare: Working on user journey analysis and getting the best result till. Also improved the site performance with the Browsee outputs. Hope to get the best tool in the list of User journey analysis in future.

Vorteile:

Browsee's helpful in categorizing users action and filtering them up by it. Even without watching each click you can say which of the issues is more common among the users and can improve the things. Also great in user personal information security prospective.

Nachteile:

The dashboard and the user interface are designs can be improve a bit. It makes it very easy to integrate and see the data in various forms, as of the existing design, like heatmaps UX etc and expecting improvements in future.

Antwort von Heroteck Solutions

vor 3 Jahren

Thank you so much for your feedback :)

Remington
CEO in USA
Computer- & Netzwerksicherheit, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Blind Without It

5,0 vor 4 Jahren

Kommentare: As a result of using Browsee, we have tweaked our website to make aspects of it better for our users. We have made more sales from seeing the pages that our customers had issues with.

Vorteile:

The ability to see the actual friction point in real time is extremely valuable to our business.

Nachteile:

None. We love browsee and we would absolutely be blind without it.

Antwort von Heroteck Solutions

vor 4 Jahren

Thank you so much for your kinds words! Really appreciate it :)

Aniket
Founder in Kanada
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Browsee is a great tool to identify UX gaps

5,0 vor 3 Jahren

Kommentare: I would recommend this product as it is easy to implement and use.

Vorteile:

Ease of use and the depth of information provided Is unparalleled

Nachteile:

Sometimes messes up recordings, but rarely

Antwort von Heroteck Solutions

vor 3 Jahren

Thank you so much for your kind words :)

Lorin
Design Lead in USA
Design, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great for novices to pros

5,0 vor 4 Jahren

Kommentare: It was really exciting to explore all the features and consider how it can lead to improving my site and how I gain new clients.

Vorteile:

What I liked most was the ability to literally see how users interact with my site on a level that’s way beyond any analytics software I have used before. The ability to go super deep on metrics is endless and invaluable.

Nachteile:

The learning curve is a bit steep if you want to use some of the more advanced functionality. Initial support from a rep would be very useful as I am tech savvy, but not everything was straight forward at first.

Antwort von Heroteck Solutions

vor 4 Jahren

Thanks a lot for your kind words. We will work towards improving our onboarding as well as our UX.

Nikhil
Analytics Executive in Indien
Luxusgüter & Schmuck, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Smooth Workflow & Flawless Session Capturing

5,0 vor 3 Jahren

Kommentare: Is proving really helpful in understanding our customer and optimizing our site to gain max conversions

Vorteile:

Privacy-conscious, flawless session capturing, easy funnels

Nachteile:

So far nothing has been below par, integration has been working amazingly

Antwort von Heroteck Solutions

vor 3 Jahren

Thank you so much for your kind words :)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bankwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good Value

4,0 vor 4 Jahren

Kommentare: I'm using it to see what problems users have with current website and which parts of it need improvements.

Vorteile:

The best feature so far is categorizing users action and filtering them up by it. Even without watching each click you can say which of the issues is more common among the users.

Nachteile:

UX part and instructions need improvements. There are a lot of places where there're no clear descriptions and UI overall tend to look a bit bulky.

Basil
Manager in Indien
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

improve your conversions

4,0 vor 4 Jahren

Kommentare: Good product to identify why users abandon payment or shooing carts

Vorteile:

It helps to analyse by giving the real engagement metrics. We are able to create feedback and funnels that triggers more conversions on our website

Nachteile:

Not able to understand the logic why a user dropped out.

Antwort von Heroteck Solutions

vor 4 Jahren

Thank you so much for your kind words. We are working further on our page story feature where our users will better be able to know what happened on a page and why users left.

ANKUSH
ANKUSH
Senior Product Manager in Indien
Verifizierter Nutzer auf LinkedIn
Luxusgüter & Schmuck, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great tool with user-friendlyness

5,0 vor 3 Jahren

Kommentare: Browsee help us see real life customer problems and each and every customer action can easily be understood and we can then work on solving those problems. The heatmaps tells you that where is customer's focus and where you can improve.

Vorteile:

It's easy to use and user friendly. The heatmaps are the most impactful feature in my opinion.

Nachteile:

Nothing as such. The software is quite user friendly and give much meaningful insights

Antwort von Heroteck Solutions

vor 3 Jahren

Thanks a lot for your kind words :)

C.F.
Content Coordinator in USA
Medienproduktion, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Helps to gain clarity for better customer experience

4,0 vor 4 Jahren

Vorteile:

The reason I found Browsee appealing was the complete and easy to understand reports. The replay of sessions to help understand visitor usage on our site and to improve the user's experience. Easy to install.

Nachteile:

We're still getting acclimated with all the features. Noticed you can only go back 30 days when doing a comparison. Would like to be able to go back at least 90 days.

Abdelrahman
Abdelrahman
UX Researcher in Ägypten
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Now I See You, Users!

5,0 vor 4 Jahren

Kommentare: Now I can improve conversions and scale the unmoderated usability testing for beta versions

Vorteile:

AI-Based Session Tags, segmenting your sessions based on queries, no Code Integration needed, Notifications on Errors these are amazing features to have from one platform!

Nachteile:

Integration Steps Sign up and place JS snippet on website pages. I'd like to have something easier like graphical interface to add the integration.

Antwort von Heroteck Solutions

vor 4 Jahren

Thank you for your kind words! We are trying to simplify our integration like now we have Wordpress and GTM integrations where you can place the snippet without writing any code. We will keep on adding more no-code options!

Harshal
Growth and Marketing in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to use and implement

5,0 vor 2 Jahren

Vorteile:

It's really easy to use and implement, helps generate valuable insights easily

Nachteile:

My only concern was being unable to track the cursor of the users on a webpage

Antwort von Heroteck Solutions

vor 2 Jahren

Thanks a lot, Harshal.

Winston
Winston
Journalist and CTO in USA
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Browsee finds very valuable insights and information

4,0 vor 4 Jahren

Kommentare: Overall, Browsee was super useful and very insightful in seeing just how people interact with our website

Vorteile:

The dashboard and the user interface are both very intuitive and well designed. It makes it very easy to integrate and see the data in various forms, like heatmaps.

Nachteile:

There could be more way for integration. I know its challenging, but releasing a WordPress plugins could help because integration can be hard for non-tech people.

Antwort von Heroteck Solutions

vor 4 Jahren

Hey, Thanks for your positive comments. We already have an integration with Wordpress where you just need to put in your API key. Let us know if we can help you in any other way!