Browsee Erfahrungen

A periscope to your product, great tool for visitor analytics

Kommentare: Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays, you can do user segmentation, track product journeys and much more with this, highly recommended for product analytics

Vorteile:

Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays

Nachteile:

None so far, although the session player can be improved a bit

Restropective analytics for a startup on a budget

Kommentare: As a fast growing startup, we make a lot of decisions in an adhoc manner and go live. A lot of times this means no time for setting up analytics, and thus having no insights on google analytics etc. Browsee acts as a catch-all analytics tool for me, where in I can restropectively go and see what impact my changes made. 0 effort needs to be spent on analytics since it is automatically collecting all data required to make a heatmap, session and what-not.

Vorteile:

Sampling of recordings as per my budget allows me to use this tool all over the month. I was using Fullstory earlier, but there my recordings always stopped in the middle of the month. Here I don't have to worry, because they will automatically sample as per my website session trend. They also don't count bounced sessions which is great.

Nachteile:

The product is new, so it lacks polishing at some places. But, I have seen tremendous progress over the last 1 year, so I am bullish that this won't be a problem as such.

Very useful app

Vorteile:

Software helps me locate buyers and areas where I might get a sale

Nachteile:

Difficult looking at which country buyers are from

We rely on Browsee to improve our website

Vorteile:

Browsee is a great value, has a clean and intuitive user interface, and a founding team that is committed to continuous improvement. I look forward to viewing our site's analytics and recordings, especially when we update our site and want to see how users are interacting with our content.

Nachteile:

No part of the software was difficult to use.

Better than the rest!

Vorteile:

Browsee allows me to track all our stores and our main website and capture actual user experiences which allow us to quickly identify issues that customers might have trying to checkout. We were able to quickly resolve a users checkout problem by replaying his session, saving us the sale!

Nachteile:

Pretty much everything is to like, although I’d love it if the UX was a bit more intuitive.

Amazing software for cheap money

Kommentare: Easy integration, usable interface!

Vorteile:

Amazing software which help you get more conversation for your business. The software you can integrate into your website so easily.

Nachteile:

For now I cannot writer any bad opinion.

Browsee make the analysis of of Audience Easy

Kommentare: Overall Experience is good, the support team is really friendly and listening to your requirement. And also fullfill the relevent requirement within few days. Support team is always reachable.

Vorteile:

The Feature that we most liked was the tagging of the session based on frustration, U-turn, InputField Concussion, etc. This feature actually helps in identifying the problem user is facing while browsing a feature

Nachteile:

I feel the feature of Integration with another report like GA, and internal database to give a complete perfomance of the product at a single point can be a very good feature for Browsee.

One stop solution for your behavioral analysis

Kommentare: Experience so far has been excellent. Especially the support received till now. A lot of new features too were provided on request.

Vorteile:

Integration - Integration is as easy as it can be. One needs to simply place a pixel on the website via GTM/Launch and start tracking. Impactful features - Session replays with time-saving features like playback speed, skip inactivity periods, view the more similar session, create segments from there, quick links to other data sets linked to the page. - Attention maps: Browsee goes a step beyond by providing attention maps along with scroll maps which are helping us to re-arrange our page structure and increase user engagement & reduce bounces. - JS errors: Many intermittent or client issues have been fixed by having an access to JS errors which are very easy to miss out during QA and also very hard to reproduce in dev environments. - Rage and dead clicks to identify what is causing frustration amongst users which is helping us to reduce exits from important pages. Browsee UX: - Very easy to use and intuitive. Simple and almost no onboarding/training required. - Relevant features on pages and extensive filters for filtering out segments. - Third-party tool integration.

Nachteile:

Very rarely the heat map may move a bit, but that is quite evident and do not create confusion.

Best heatmap tool

Vorteile:

Crisp data capturing User specific data Critical error capturing is best feature Device specific info provided

Nachteile:

None. One of best and way better than vwo

Browsee x Angara

Vorteile:

The way in which Browsee categories different issues faced at the customer end and getting a comprehensive report for the various time frames helped us to fix JS and other loading-related issues on our site.

Nachteile:

Segmentation such that we can exclude particular geography from the data set Browsee is recording.

Best Tool!

Vorteile:

You can track videos sessions recording as per your priority pages Heatmaps and Scrollmap very easy to understand customer support is excellent Funnel view and lots of filter options can help you to find the right things

Nachteile:

No cons in current features. Just want to add A/B Test and User Testing feature in this software

User Session Analysis

Vorteile:

1. Easy to use. 2. Can create a segment in a single click. 3. Funnel Creation 4. Filter Sessions as per need. 5. Customer Support - Live chat support with a team, not an automated system. I like it most. 6. Pricing.

Nachteile:

I can say that there are Cons. But can improve the heatmap section.

Excellent and Insightful

Kommentare: When we launched our website, we didn't know how our users were really using our website. We were making a lot of assumptions. Once we installed Browsee, our eyes were opened and could make improvements that had instant effect on UX.

Vorteile:

The insights that you get by viewing the interaction of the end user with your web application is second to none. It allows you to see where all the UI and UX pitfalls occur and in turn helps us improve our product.

Nachteile:

There isn't much I don't like about Browsee.

Best tool for User journey analysis and UX improvement

Kommentare: Working on user journey analysis and getting the best result till. Also improved the site performance with the Browsee outputs. Hope to get the best tool in the list of User journey analysis in future.

Vorteile:

Browsee's helpful in categorizing users action and filtering them up by it. Even without watching each click you can say which of the issues is more common among the users and can improve the things. Also great in user personal information security prospective.

Nachteile:

The dashboard and the user interface are designs can be improve a bit. It makes it very easy to integrate and see the data in various forms, as of the existing design, like heatmaps UX etc and expecting improvements in future.

Blind Without It

Kommentare: As a result of using Browsee, we have tweaked our website to make aspects of it better for our users. We have made more sales from seeing the pages that our customers had issues with.

Vorteile:

The ability to see the actual friction point in real time is extremely valuable to our business.

Nachteile:

None. We love browsee and we would absolutely be blind without it.

Browsee is a great tool to identify UX gaps

Kommentare: I would recommend this product as it is easy to implement and use.

Vorteile:

Ease of use and the depth of information provided Is unparalleled

Nachteile:

Sometimes messes up recordings, but rarely

Great for novices to pros

Kommentare: It was really exciting to explore all the features and consider how it can lead to improving my site and how I gain new clients.

Vorteile:

What I liked most was the ability to literally see how users interact with my site on a level that’s way beyond any analytics software I have used before. The ability to go super deep on metrics is endless and invaluable.

Nachteile:

The learning curve is a bit steep if you want to use some of the more advanced functionality. Initial support from a rep would be very useful as I am tech savvy, but not everything was straight forward at first.

Smooth Workflow & Flawless Session Capturing

Kommentare: Is proving really helpful in understanding our customer and optimizing our site to gain max conversions

Vorteile:

Privacy-conscious, flawless session capturing, easy funnels

Nachteile:

So far nothing has been below par, integration has been working amazingly

Good Value

Kommentare: I'm using it to see what problems users have with current website and which parts of it need improvements.

Vorteile:

The best feature so far is categorizing users action and filtering them up by it. Even without watching each click you can say which of the issues is more common among the users.

Nachteile:

UX part and instructions need improvements. There are a lot of places where there're no clear descriptions and UI overall tend to look a bit bulky.

improve your conversions

Kommentare: Good product to identify why users abandon payment or shooing carts

Vorteile:

It helps to analyse by giving the real engagement metrics. We are able to create feedback and funnels that triggers more conversions on our website

Nachteile:

Not able to understand the logic why a user dropped out.

Great tool with user-friendlyness

Kommentare: Browsee help us see real life customer problems and each and every customer action can easily be understood and we can then work on solving those problems. The heatmaps tells you that where is customer's focus and where you can improve.

Vorteile:

It's easy to use and user friendly. The heatmaps are the most impactful feature in my opinion.

Nachteile:

Nothing as such. The software is quite user friendly and give much meaningful insights

Helps to gain clarity for better customer experience

Vorteile:

The reason I found Browsee appealing was the complete and easy to understand reports. The replay of sessions to help understand visitor usage on our site and to improve the user's experience. Easy to install.

Nachteile:

We're still getting acclimated with all the features. Noticed you can only go back 30 days when doing a comparison. Would like to be able to go back at least 90 days.

Now I See You, Users!

Kommentare: Now I can improve conversions and scale the unmoderated usability testing for beta versions

Vorteile:

AI-Based Session Tags, segmenting your sessions based on queries, no Code Integration needed, Notifications on Errors these are amazing features to have from one platform!

Nachteile:

Integration Steps Sign up and place JS snippet on website pages. I'd like to have something easier like graphical interface to add the integration.

Easy to use and implement

Vorteile:

It's really easy to use and implement, helps generate valuable insights easily

Nachteile:

My only concern was being unable to track the cursor of the users on a webpage

Browsee finds very valuable insights and information

Kommentare: Overall, Browsee was super useful and very insightful in seeing just how people interact with our website

Vorteile:

The dashboard and the user interface are both very intuitive and well designed. It makes it very easy to integrate and see the data in various forms, like heatmaps.

Nachteile:

There could be more way for integration. I know its challenging, but releasing a WordPress plugins could help because integration can be hard for non-tech people.