Clari Copilot Erfahrungen

Amazing tool for coaching, training, and project management!

Kommentare: My experience from the sales process to onboarding to fully using the platform has been world-class and would highly recommend anyone bring on Wingman to their sales org

Vorteile:

Where do I begin? Wingman has made my life as Head of Sales Enablement so much easier and more effective. My favorite feature is having the ability to create game tapes and snipping them directly from the transcript instead of previously using screen recording tech to replay and capture that moment again. Another one of my favorite features is having the ability to create a snippet and/or add a comment and send that particular part directly to a channel or person in Slack. This has helped our org out tremendously when it comes to managing projects. Last thing that I think goes un-noticed is when you download the desktop app you can actually bookmark parts of a live call you are in and then easily go back to that moment. That might be the biggest feature you cant live without if you are always on Zoom Calls and want to remember a particular part in the call

Nachteile:

from what I've experienced so far there hasn't been something that has popped up yet that I think they need to add. Wingman has been a terrific product

A great product to Review and Analyze meetings

Vorteile:

Mine is a customer facing role and I have virtual meetings on a daily basis. The recording helps in making my Notes perfect and highlights some important discussions that happened on the call. Also, sometime we may have to skip calls, at those times wingman recording is your best buddy.

Nachteile:

I don't have anything to say except for the transcript, often it doesn't pick the right words. Definitely, there should be improvement to make it better.

Wingman review

Kommentare: It was a good experiences so far .

Vorteile:

its useful for taking down call notes and helps in better conversion

Nachteile:

predicative words can be made better ,with a better UI/UX

Game Changing software to assist Sales

Vorteile:

Love the ability to record calls, give you notes on the call and more importantly when you have a competitor mentioned it brings up a battle card automatically!

Nachteile:

Have not found anything that I don't like as of yet! All seems to be golden!

Good product

Vorteile:

Very nice product to use for recording calls.

Nachteile:

Transcription can be better, sometimes it goes off a lot.

Great tool to improve Sales efficiency

Vorteile:

The tools does a great job of helping us record, analyze and improve the efficiency of the team. Apart, saves us a lot of time taking all the notes.

Nachteile:

I don't much like the battle card popping up again and again during the call which is frustrating sometimes. So far so good.

Great for Product Marketing insights

Vorteile:

I don't have the time to be on every sales call to learn about our customers and see what they're comparing us against in the market. Wingman helps to consolidate this information easily with filtered searches and keywords.

Nachteile:

Can't add multiple teams to battle cards or remove the battle card category. We are a large company with multiple teams that need assigning to very different intel on the same competitors product-depending, so I'm not entirely certain they're the best fit for all "enterprise" companies.

A great digital assistant

Kommentare: It's made my job so much less stressful. I no longer have to be worried about my notes making sense or missing information when people talk too fast and having them repeat it. Instead, I can be fully present on my calls and go back to listen for any information I may have missed.

Vorteile:

Integration was really seamless and our clients seem to understand why we are using Wingman. For client management, Wingman has helped dramatically with reviving a stalled project or better understanding complex needs and requests. Having the ability to listen back, watch back, and see a transcript gives me flexibility for all of my client needs.

Nachteile:

I really wish there was a simple sentence that let people know on a call that Wingman is not a person--it's a note-taking app. Even if the name in zoom was changed to "Wingman note-taker" or something like that so we don't have to spend the first few minutes of every call anecdotally talking about what wingman is.

Great tool for Customers Calls

Kommentare: Overall it was good

Vorteile:

The ability that it can capture the video along with a call, and a very good transcription, Easy to share the clips with

Nachteile:

Can make the transcription better, sometimes the words not accurate

Great Value add to our current tech stack

Kommentare: Been great so far! Wingman has been a fantastic tool for our sale team

Vorteile:

I enjoy being able to quickly validate that our sales team is delivery a correct and consistent message. B

Nachteile:

There is an off-putting announcement regarding the call recording. It's not triggered and kicks in randomly

Cheap and Amazing!

Kommentare: Sushma was very helpful and quick to respond to any of the questions.
Their support team is also amazing and very quick!

Vorteile:

The product is very user-friendly. The onboarding was very fast since they have quick, straight to the point videos that help you to learn how to use the system. Reviewing the calls; categorizing the parts of the calls to help the sales onboarding and overall the improvement of the sales team when it comes to objections is my favorite part of the system. I truly believe it can be used not only for sales teams, but for each client-facing department.

Nachteile:

Transcript can be improved a little bit.

Great for SDRs!

Kommentare: Fantastic, very streamlined and easy to use and see the value

Vorteile:

I love using Wingman! As an SDR it's super helpful to have every call recorded and transcribed. I love being able to see the transcription and skim read very quickly to remind myself what was said on a given call, keep my notes updated, share intel on an account with the AE before the demo etc.

Nachteile:

The only issues I've had is sometimes wingman doesn't automatically join on my zoom calls right away, and it joins in the middle of the call. That makes it kind of awkward and breaks the flow of conversation. It's only happened a couple times and I've alerted the Wingman team to this bug.

Sales Tracking

Vorteile:

I like how i can go back and review the calls i have as well as my team. I also like the capability of being able to see the time of how long each person speaks.

Nachteile:

I do not like that is asks the prospect if they can be recorded.

Great, affordable, reliable call recording software

Kommentare: Fantastic! I really like their product, customer service, and pricing. Wingman is a great software that just keeps getting better, and they genuinely care about your success.

Vorteile:

The simplicity of setup, use, and customer service. Wingman's product is great, and they keep enhancing the features every month, from ways to organize the content, to improving desktop app functionality.

Nachteile:

There are times that it can take a few minutes to add Wingman to a call once it's already started. This only happens when Wingman is not already on a call. This can sometimes allow content to be missed on the recording, which can be difficult at times.

Account Executive

Vorteile:

The call recording and feedback notes. Great interface to listen to calls back.

Nachteile:

The landing page before calls. Do not like the set up and process.

Great support for sales calls

Vorteile:

Love the "battle cards" function to support me when objections or questions pop up about specific topics that I may not have been ready for.

Nachteile:

Nothing that I dislike too much - but just wish Wingman would also detect how many filler words are used in the call so I can be more aware and consciously make effort to bring the count down.

Fast, easy, and highly beneficial to my sales calls

Kommentare: It has been a positive force on my calls. Its a CYOA in case things are disputed later about what was said on a call and its helpful to remember certain things that were not in my manual notes.

Vorteile:

Video and audio recording has been most beneficial. Good to review calls, and confirm what things were discussed.

Nachteile:

Sometimes the notetaker will show up to calls a few minutes late. But usually its right on time.

Best Sales Interaction platform available in the market

Kommentare: The overall experience has been great. It's a wonderful tool for managing the sale interaction process end to end. The insights offered are valuable both to the AE as well as the manager who is alerted whenever a deal is at risk and is offered suggestions. Can be used as a wonderful coaching tool too.

Vorteile:

I really like how can after a call I can go in and view the recordings seamlessly of the entire sales interaction, the insights that give throughout the journey of the entire sales call are valuable. We can view the recordings on the go whenever we like to check if we are missing out on any important detail. The amazing part is, if for some reason you cannot listen to the call, you have an option to read it as well and make your observations. Overall, I love it!

Nachteile:

There's nothing to dislike, to be honest, I really enjoy working with this tool. I want more people to know about it and take advantage of this tool for managing their sales function.

Great for teams of SDRs

Kommentare: Coaching SDRs is more streamlined with Wingman. AI/Machine Learning helps find the essential parts to focus on for conversations.

Vorteile:

The most impactful features are call recording, transcription, and AI/Machine Learning. The product is easy to use, basically plug and play. Integration with our existing business processes for coaching and using Zoom was easy.

Nachteile:

I feel the development team could improve the call processing time. There are a lot of features to tune for your organization and battle cards that are difficult to use.

Awesome tool for Customer facing teams

Vorteile:

The ease of use and the transcription feature are my favourites. It seamlessly syncs with your calendar and all your meeting are automatically recorded. Being able to create Battlecards and game tapes on the admin platform is also a huge plus. Wingman is slowly becoming part of our onboarding curriculum for sales and CS folks.

Nachteile:

Transcription might not be perfect.. that's understandable given different accents and dialects. I also feel there should be an option for folks to disable it while joining for a call.

Ease of Use

Vorteile:

It is very easy to use and convenient. It has an app which we can track our past calls and learn from others too.

Nachteile:

I havent felt anything that could hamper my experience on the platform

Great time saving tool

Kommentare: the experience has been great as it helps me save a lot of time, find the relevant information/call/metric in no time

Vorteile:

-Easy to navigate -Filters that help me narrow down my research and find what I am looking for in no time -Understand where my SDRs need help and coach them better -Talk/Listen ration

Nachteile:

lack of strong integration with our CRM

An incredible app!

Vorteile:

Easy to use, great to record calls, both scheduled & unscheduled, review & send to client as required.

Nachteile:

Transcript feature needs a lot of work, as it is hardly working, however it is also hardly used by myself, thus not too impactful.

Wingman helps me excel at my job

Vorteile:

Wingman gives me the ability to go back in time and not miss a single detail. I can review my phone calls without having to spend time exporting or downloading 45+ minute calls like Zoom or Google. Additionally, I can watch and share videos for training purposes which helps out a ton!

Nachteile:

Set up took a second to figure out but it was easy nonetheless.

Wingman is a saviour after my calls

Kommentare: Awesome!

Vorteile:

The transcripts are so accurate that I never have to go through the entire call to find a particulate conversation, I can just scroll and read.

Nachteile:

Sometimes the software stops recording, but that is 1/100 times. So all good.