BusinessOptix is a powerful suite of process mapping and mining tools on a dynamic and collaborative platform.
Nutzerbewertungen filtern (7)
Using BusinessOptix for process mapping and improvement with consultancy customers.
Kommentare: We have used BusinessOptix as a tool to support our consultancy work. It has been a productivity tool as we have been able to produce process maps and associated reports more efficiently than with other tools (such as PowerPoint or Visio). It allows data capture and the production of reports which can be provided to customers.
For us our main use has been to process map key customer processes and to include these in relevant customer documents and references. The tool is easy to use and can be used live with the customer. We can give the customer access to review and comment on the processes (and the supporting information we are recording). This provides a controlled way of working. Customers have their own preferred means of providing management systems information to their personnel from use of WORD documents and SharePoint, to bespoke software such as BusinessOptix. We have been able to use the output from BusinessOptix when creating materials for customers. We have also used the transformation mapping feature in BusinessOptix as input to strategic planning and to communicate the plans to others.
The number of features in BusinessOptix has grown over the years we have licensed the software and one of the challenges we have is keeping up with all the developments and added features. While the basic use requires little training, using the tool to its maximum capabilities does need training and time / use to build the expertise. BusinessOptix do support this.
The best tool for designing processes and deploying them across a distributed organisation
Kommentare: I have used Business Optix over 10 years and it is my go-to product for Enterprise Architecture and Business Process design and documentation
Can be used "out of the box" and provides a wide range of outpu choices seamlessly switching between visual and textual outputs.
Not all funcionality is completely intuitive and some functions need formal training
In Betracht gezogene Alternativen:
Excellent platform for your business operating system, digital twin or corporate IP
Kommentare: Excellent company to work with. Responsive and available - good sharing of insights and best practices with other BusinessOptix customers / users.
Easy to capture our corporate IP and use it to deliver our services to customers. Where our consulting changes the way a customer operates then it's invaluable tool to (1) draw out the new ways of working / process (together with additional context) and (2) share with customers for collaboration. The scenario modelling capability is incredibly powerful showing the benefits of new paths or process improvements.
The platform is incredibly flexible and configurable so sometimes it's hard to keep up to date with the ongoing improvements or know which piece of functionality is best suited to use for my needs.
BOx and Transformation
Kommentare: Excellent support from them for learning best practices from other users
Easy to use by anyone and simple to publish what work is done
Nothing negative - loaded with features so it can take time to take advantage of everything
BuisnessOptix - Best In Class
Kommentare: My overall experience has been excellent, they have a great understanding of their customers requirements and work very hard to ensure that the product is being used to its maximum potential. They are collaborative and consultative and have some great partners which is a key value add.
BusinessOptix provides a best in class BPM platform, the cloud platform provides consistent detailed curated, and a easily accessible view into the key business processes that impacts all aspects of a businesses ability to to grow and transform. BusinessOptix's functionality provides the opportunity to really establish and maintain a target operating model, and identify and manage business issues that have huge impact to the success of businesses, this includes potential data quality and flow issues, risk exposure and customer journey and experience. More recently, BusinessOptix have been focussed on providing 'Digital Twin' capabilities allowing users to create a virtual copy of their organisation to deliver digital transformation.
BusinessOptix have focussed a great deal on the user experience and functionality over the past couple of years and as a result those elements of the platform have improved.
Allows collaboration. Enabled capturing extra data against processes. Can link processes, data and systems
Sophistication of tool means that sometimes not all capability is used
Kommentare: Definitely a very useful product to have in your toolkit and one which will remain relevant for years to come.
Business Optix allows us to create clear and effective processes which reflect and support our internal teams, but more importantly, allows us to delight our customers.
This product is so feature rich, that it does take a little while to get a full appreciation for all the features. There is however good provision of training and online resources and the team is very responsive too.