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Über Trackmedium QMS

Trackmedium QMS ist eine cloudbasierte Plattform zur Optimierung der Compliance, Unterstützung regulatorischer Standards und Aufrechterhaltung einer hohen Auditbereitschaft.

Erfahre mehr über Trackmedium QMS

Vorteile:

Ease of use, great development team and process, and value for money.

Nachteile:

Option lists registered in list not flexible enough to maintain the list.

Bewertungen zu Trackmedium QMS

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,8/ 10

Trackmedium QMS hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 10 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (10)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Trackmedium Rocks

5,0 vor 5 Jahren

Vorteile:

Ease of use, great development team and process, and value for money

Nachteile:

There is, as can be expected, a learning curve, and some reporting limitations, but neither should hinder you.

Antwort von Trackmedium

vor 2 Monaten

Thank you for your positive feedback and for highlighting the ease of use, the value for money, and your experience with our development team. We’re thrilled to hear that these aspects stand out for you! Regarding the learning curve, we’ve put a strong focus on onboarding and training during the initial setup to ensure a smooth adoption process. We also provide comprehensive help materials to support users along the way. Additionally, we’ve recently revamped our charting tool to enhance data visualization and reporting, addressing limitations and making it even easier to analyze and utilize your data effectively. We truly value your input as it helps us continue improving.

Catherine
Head of Quality and ESG in UK
Biotechnologie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Trackmedium - an excellent QMS software tool to improve Quality Culture & efficiency

5,0 vor 2 Wochen Neu

Kommentare: We have greatly enjoyed working with the Trackmedium team and the system has brought great advances in efficiency and compliance within our organisation. Having used and evaluated a number of other systems, Trackmedium was easily the best value. That along with the collaborative nature of Trackmedium's team means that we have learned and adapted a lot together during our implementation.

Vorteile:

The system is purchased with access to all available applications making it flexible to your needs. It is also customisable meaning that where an application doesn't quite fit your needs you can work with the Trackmedium team to easily customise to your requirements. This has made it a valuable and flexible tool in our company.

Nachteile:

For the UK some applications needed some customisation, some applications are set up for the US market which meant that for working in the UK we had some customisation to do. This was easy and very well supported by the Trackmedium team, but did mean that some applications weren't as 'plug and play' as we would have liked.

In Betracht gezogene Alternativen: Qooling, Ideagen Quality Management, MasterControl Quality Excellence und Qualio

Gründe für den Wechsel zu Trackmedium QMS: The pricing structure, licenceing structure, and what Trackmedium offered as their implementation package.

Antwort von Trackmedium

vor 2 Wochen

Thank you for your fantastic review! We're delighted Trackmedium QMS has improved efficiency and quality culture in your organization. While we strive to make our applications as universally accessible as possible, we’re glad that our team was able to support you in tailoring the platform to your specific market requirements. Your collaboration during the process truly highlights the adaptability and partnership we aim to provide. Likewise, it’s great to hear Trackmedium QMS stood out for its value and implementation approach. Your success story motivates us to keep enhancing our platform and delivering exceptional service to our customers worldwide.

Joe
Head of Technical Operations in UK
Biotechnologie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Let down by user interface

3,0 vor 2 Monaten Neu

Kommentare: With a bit of polish it could be a decent product, but unfortunately is let down by the user interface for those using infrequently.

Vorteile:

Trackmedium has a great breadth of scope, covering many key QMS topics and allows for solid quality oversight.

Nachteile:

The user interface is very clunky and takes a lot of getting used to. It is not always intuitive - looks like a standard web browser but doesn't have the same functionality. This is not so much of an issue if using it day-in-day-out.

Antwort von Trackmedium

letzten Monat

Thank you for your feedback! We’re glad you value Trackmedium’s broad QMS coverage and quality oversight. Likewise thank you for sharing your concerns about the user interface and we will of course look to take on board your feedback to improve the experience, particularly for infrequent users. Thank you for helping us make Trackmedium better!

Jane
QHSE Coordinator in Australien
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Trackmedium - finally, great Management System Software

5,0 vor 2 Monaten

Kommentare: Very helpful, very friendly, very responsive, fairly priced for what is provided

Vorteile:

Finally I have found a system that is both highly functional, fully linked between modules and flexible. I have tried many systems over very many years, but never found one that actually meets all my requirements - until Trackmedium. I thoroughly enjoy using this system

Nachteile:

Not enough information on the reports out of the system - however, when we ask for more, it is always provided and very quickly Not sure how quickly we will reach our data limit

Antwort von Trackmedium

vor 2 Monaten

Thank you for sharing your positive experience - it is great to hear Trackmedium meets your needs and that our team has been responsive to your requests. We’ll ensure your experience remains seamless as you grow - thank you for your support!

Larry
Quality Systems Manager in USA
Chemikalien, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Outstanding Quality, Environmental, Health & Safety System

5,0 vor 5 Jahren

Kommentare: The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more. Their expertise made it very easy for us to implement exactly what we wanted. Anytime I had a question they were very quick with a response or solution. Our organization loves this system and so do our customers and external auditors. It has allowed us to gain new business with how impressed the customers have been.

Vorteile:

The large number of modules and features included are the highlight of this software. It has all the modules our organization require to ensure systems are functional, remain in compliance, while providing visibility and communication to our company. TRACKMEDIUM ensured our users were completely trained and the system was operational in a remarkably short amount of time. The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more.

Nachteile:

Not really any cons. For our company, the information for some reports when extracted to a pdf may be several pages depending on the report. TRACKMEDIUM has included very detailed instructions on how to create customized templates to extract that information. After creating the templates, our reports are now very succinct and presented in the way we like when extracted.

In Betracht gezogene Alternativen: Intelex Quality Management Software und QT9 QMS

Gründe für den Wechsel zu Trackmedium QMS: Our organization chose TRACKMEDIUM due to the vast amount of modules that came with the system, the professional look, functionality and capability of the site as well as the cost per number of users. TRACKMEDIUM was unanimously chosen over other systems.

Antwort von Trackmedium

vor 2 Monaten

Thank you for your wonderful review! We’re thrilled to hear that Trackmedium’s wide range of modules, ease of use, and fast implementation have made a positive impact on your Quality, Environmental, Health & Safety processes. We appreciate your feedback on report customization, and we’re glad our team was able to assist in streamlining this for you. It’s great to know that the system has helped you gain new business and impressed both your customers and auditors. Thank you for choosing Trackmedium!

Thomas
Quality Systems Manager in USA
Chemikalien, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great System

5,0 vor 2 Monaten Neu

Kommentare: Overall experience is great. I would recommend this software to any quality professional.

Vorteile:

It is customizable and easy to learn. The customer service is very responsive and helpful.

Nachteile:

Some modules are lite on content. Updates can take time to complete.

Antwort von Trackmedium

vor 2 Monaten

Thank you for your review! We’re glad you find Trackmedium QMS customizable, easy to learn, and backed by responsive customer service. We appreciate your feedback on the modules and updates - continuous improvement is our priority.

Katie
HR Specialist in USA
Chemikalien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

HR Specialist

4,0 vor 2 Monaten Neu

Kommentare: I have enjoyed learning how Trackmedium can house all of our regulatory documents, safety documents, and how we can use it for document control.

Vorteile:

I like how customizable it is. I have used it for storing safety training documents

Nachteile:

Can be a little difficult for regular users to interact with the platform

Antwort von Trackmedium

vor 2 Monaten

Thank you for your review! We're thrilled to hear that you value Trackmedium's customizability and its ability to streamline safety training and document control. We appreciate your feedback about usability and are continuously working to enhance the user experience for all levels of users, and encourage you to share with us.

Irene
QA/RA in Spanien
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Effective and very efficient service

5,0 vor 2 Jahren

Kommentare: The overall experience is very good. It brings a lot of quality and security to our company's management system.

Vorteile:

The best thing about this product is the possibilities of using different tools and the possibility to customise each of the tools, adapting them to the use required by each company.

Nachteile:

Sometimes, the flows required to approve or review documents are excessively complex.

Antwort von Trackmedium

vor 2 Monaten

Thank you for your kind words and for highlighting the flexibility and customizability of Trackmedium’s tools! We’re delighted to hear that the system has brought quality and security to your company’s management processes. Regarding your feedback on the complexity of document approval or review flows, we want to reassure you that these flows can be fully customized to meet your specific needs. Both customers and our Trackmedium team can easily adjust workflows using our intuitive drag-and-drop designers, making it simple to streamline processes and reduce complexity. We’re always here to assist with optimization to ensure the system works seamlessly for you!

Khai Meng
Corporate Domain Manager in Malaysia
Elektrische/elektronische Fertigung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simples Solution for QMS

5,0 vor 3 Jahren

Kommentare: Trackmedium taken extra step as solution consultants, with design proposed to be customize on business requirements.
Trackmedium also extending their service on providing supports to integrate Escatec inhouse reports, give us full advantage to migrate the system without impact to customer and supplier.

Vorteile:

Simple layouts and menu options, with no challenges for user to use on minimum trained. The configuration allow to make change of Form, Workflow, View and Escalations given the ability for organization to customize the design on own standards.

Nachteile:

Option lists registered in list not flexible enough to maintain the list. the deletion are limits, only allow to disable.

Antwort von Trackmedium

vor 2 Monaten

Thank you for highlighting the simplicity and flexibility of Trackmedium! We’re thrilled to hear that the intuitive layout and configurable features - such as Forms, Workflows, Views, and Escalations - have enabled your organization to align the system with your own standards. On option lists, we understand the importance of flexibility in maintaining these lists. While the module administration area allows only disabling options to preserve data integrity, options can be deleted directly using the Form Designer, giving you greater control over list management. We’re also delighted to know that our team’s role as solution consultants and our efforts to integrate Escatec’s in-house reports have been valuable to your organization. Our goal is always to ensure a seamless migration process that supports your operations without any disruption to your customers or suppliers. We look forward to continue supporting your business needs.

Jennie
Laboratory Manager in Isle of Man
Biotechnologie, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review of TrackMedium

4,0 vor 3 Jahren

Kommentare: Our overall experience with TrackMedium has been very pleasant. All our needs have been meet with the software and we are using it for our Quality Management System.

Vorteile:

The most used feature in TrackMedium for us is document control, this allows us to keep all our procedures in one place and also track all the changes made between revisions. Another highly used feature is change management, we can raise any change in this system and then use the options to make sure that all the required changes are thought about before the change is implemented. Being able to see a training matrix of all employees against the procedures makes showing auditors the training a lot easier.

Nachteile:

Due to the way that training is performed in our company we had to use the training schedules differently to how they were designed.

Antwort von Trackmedium

vor 2 Monaten

Thank you for your review! We're delighted that Trackmedium has been valuable for document control, change management, and training tracking whilst meeting your budget. We are always here to help optimize your experience further.