Über Jira

Mit mehr als 15 Jahren Erfahrung im agilen Bereich bietet Jira Teams die passenden Tools und Best Practices, um einen soliden Grundstein für Wachstum zu legen.

Erfahre mehr über Jira

Vorteile:

It’s ease of use to set up different help desks or ticket requests was fairly easy. Each help desk can be unique to the department it serves.

Nachteile:

I dislike both how it's hard for me to use and how it's hard for others to use - I run into instances of people misunderstanding the software all the time, which creates mistakes and wasted time.

Bewertungen zu Jira

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,1
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,2/10

Jira hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 11.829 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (11.829)

Michael B.
Softwareentwickler in Österreich
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gute Sofware fürs Projektmanagement bei Software-Projekten

4 letztes Jahr

Vorteile:

Implementiert Standard-Vorgehensweisen in der Softwareentwicklung und bietet einfache, leicht verständliche, grafische Oberflächen für den Benutzer.

Nachteile:

Die Administration von Projekten ist oft etwas unübersichtlich bzw. lassen sich Einstellungen oft schwer finden.

Andreas Z.
Consultans in Österreich
Computer-Vernetzung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Super und Top

5 vor 4 Wochen Neu

Kommentare: Einer der besten Ticketsysteme die ich kenne.

Vorteile:

Der Weite und der Unfang der Applikation. Ist einfach echt Top und Sehr durchdacht.

Nachteile:

Nein, es gibt für mich keine negativen Punkte. Nag sein das es welche gibt, bis jetzt aber nicht die Erfahrung damit gemacht.

Angela S.
Angela S.
IT-Projektleiterin in Deutschland
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gute Software für Fehlerverwaltung und Projektmanagement

4 vor 4 Monaten

Vorteile:

Übersichtlichkeit, leicht verständlich, einfach zu bedienen.

Nachteile:

Front-End ist etwas langweilig gestaltet

Charlotte A.
CEO in Deutschland
Unternehmensberatung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bestes Tool für IT Prozesse

5 vor 2 Monaten Neu

Vorteile:

Unerlässlich für einen sauberen Sprint Plan, die Abbildung von Workflows und Prozessen ist sehr gut

Nachteile:

Silo zwischen Jira (IT) und anderen Tools (zb Asana), hier wäre eine API wünschenswert

César josé R.
César josé R.
Software Developer in Peru
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent, perfect and intuitive

5 letzte Woche Neu

Vorteile:

Before using Jira, I found it difficult to keep my team's tasks organized in a neat and visually friendly way. In addition, it provides me with many tools that help create a more productive and efficient team, and generates reports that show if the team is making real progress.

Nachteile:

I consider that the price can be a barrier to entry when planning whether to decide to purchase the software or not, which can deprive many users of trying this wonderful tool. Also, the support one receives for the product sometimes does not solve the problems one may have while using the software.

Meraz H.
Meraz H.
Assistant Manager in Irland
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best-in-class and Reliable Project Management Companion

4 vor 4 Wochen Neu

Kommentare: Jira is presently utilized to manage our projects and workflows. We utilize it to manage team members' progress on projects, track outstanding work, and offer context for objectives and procedures. This is utilized across the organization and provides visibility for a large portion of the development effort on a range of projects.

Vorteile:

1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket. 2) Workspace is very configurable; you may customize the components of each task on your board, as well as create your own icons, labels, and automated processes. 3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap. 4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains. 5) User story statuses may be used to monitor progress and control workflows. 6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV.

Nachteile:

1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation. 2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board. 3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story.

In Betracht gezogene Alternativen: monday.com und Smartsheet

Warum Jira gewählt wurde: Jira was more cost-effective and better for us because it met our needs more. It worked better with other Atlassian products that we were going to buy. So, it's clear that Jira is the best modern Project Tracking tool on the market right now.

Zuvor genutzte Software: Trello

Gründe für den Wechsel zu Jira: Because Atlassian has a lot more products, they were able to keep everything under the same roof. When we used JIRA integrations with other tools, they worked really well at the time and were very useful.

Roldan A.
Roldan A.
UX/UI Designer in Philippinen
Verifizierter Nutzer auf LinkedIn
Design, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Jira is good enough, but definitely needs more improvements

3 vor 2 Monaten Neu

Kommentare: 2 out of 5 stars. In fact, we're (my company) is moving from Jira to Monday.com. It might be a little more, but the trade-off is definitely worth it.

Vorteile:

Well, the basics. Assignments, delegations and being able to reply to the assigner and to the client him/herself.

Nachteile:

I'm a UX/UI Designer. So, the workflow is convoluted. The interface needs proper blockings because there are so much thing happening on the main page. Take a look at Monday.com for comparison.

In Betracht gezogene Alternativen: monday.com und Wrike

Warum Jira gewählt wurde: Monday.com is pretty much more comely to the users both seasoned and new. Their is more to Monday.com besides having a nice, neat and clean navigation and fucntionality.

Zuvor genutzte Software: monday.com

Gründe für den Wechsel zu Jira: We're note really convinced, but we just tried it.

Ashish V.
Sr Solution Architect in Kanada
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent solution as “One stop shop” in IT industry

4 letzten Monat Neu

Kommentare: Jira is life savior for many new scrum masters and managers for cost effective project management

Vorteile:

This software is very easy to manage day to day work,progress,assignments and forcast for different phases of projects..It turned out to be very effective tool in order to achieve efficient and cost efffective operational model in enterprise organizations

Nachteile:

This software should have most reporting widgets and open integration ports so that various data connectors can be integrated for limitless reporting

In Betracht gezogene Alternativen: Power BI Connector for Jira

Warum Jira gewählt wurde: Jira is more user friendly

Zuvor genutzte Software: Confluence

Gründe für den Wechsel zu Jira: Jira is easy to handle and support from maintenance perspective

Mirza S.
Mirza S.
Software Tester in Bosnien und Herzegowina
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Jira can help you tremendously if user the "right" way, or you can shoot yourself in the foot

5 vor 2 Monaten Neu

Kommentare: I really like it, as I can configure it to suit my needs, I'm constantly reviewing the testing process in our company, making changes to the workflow, adding custom fields, etc.

Vorteile:

It's rich in features it offers and it's amazingly configurable, two organizations can have Jira installations that are nothing alike!

Nachteile:

It's not a big issue for me, but I think they should offer more best practices in terms of templates for less experienced users to save them from headaches - they are already taking steps in this direction. Since it's a very large product there are some inconsistencies, doing the same thing in two different parts of Jira can feel like a very different experience.

In Betracht gezogene Alternativen: Trello, Azure DevOps Server und Asana

Warum Jira gewählt wurde: Jira is the industry standard and it was more affordable at the time as well.

Zuvor genutzte Software: Wrike

Gründe für den Wechsel zu Jira: There are a lot of people who know how to use it, both regular and advanced users.

Verifizierter Rezensent
Senior Software Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great in project management and API integration but UI/UX is a little obsolete.

4 vor 2 Monaten

Kommentare: JIRA has been a good choice for project management overall. Easy navigation, dashboards, access controls and setup, Scrum and Kanban boards, tagging and commenting are some of the most widely used features today on JIRA in our organization. Things like simplistic UI and improved UX, reporting and insights could be improved to make the product really holistic, supremely customizable and will bring it on a competitive edge in the market as well.

Vorteile:

As we work in the RPA Team, API integration is the best part of JIRA offering, but also overall project management with Scrum and Kanban has proved to be really useful for us.

Nachteile:

The UI could be made a little simpler and UX can be improved especially with access controls and resource access management. The charts of Scrum and Kanban board also tend to fly away making it hard to understand and sometimes adds in extra effort for the managers or scrum masters.

In Betracht gezogene Alternativen: monday.com

Gründe für den Wechsel zu Jira: We are an old organization and tend to trust old companies and partners. Also, Atlassian is one of the leading project management suite provider and we use not just JIRA but many other product offerings from Atlassian like Confluence which is where store all our Documents and Artefacts. This is why we preferred having all things related to project management to buy from one vendor rather than many.

Verifizierter Rezensent
Software Developer in Türkei
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Jira for Professionals

5 letzten Monat Neu

Kommentare: I ran many small-medium-large software projects with Jira. Thanks to Jira, I used the Agile software development method in the best way with technological possibilities. I think that it will greatly reduce the burden of teams working on large-scale projects in terms of project management and project follow-up, and it will make work follow-up easier for managers. Even if Jira is not your Agile methodology for individual use, it will save you a lot of time and effort in planning, managing and documenting your projects compared to its counterparts in the market.

Vorteile:

Jira is the most complete, stabilized and user-friendly software among many similar software on the market. Thanks to the support of the mobile application, you can follow your teamwork or individual progress wherever you are. Jira is a unique product for professionals.

Nachteile:

Unfortunately, we do not have the opportunity to add features for each newly added 'issue' in the 'Board' section. It would be a great opportunity to have this feature, even if it didn't cost Jira much. After adding the 'Issue', of course, an 'issue' related to a great user interface can be edited, but there is no such interface at the time of adding.

Waqas a C.
Waqas a C.
Product Owner in Australien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Jira, the best technical task management tool!

5 vor 3 Wochen Neu

Kommentare: Overall, it was a great experience using Jira. We're still using it, exploring it and learning that how to improve our development processes and make ease for both management and the developers.

Vorteile:

- Easy for devs to understand - Easy to integrate with bitbucket - Easy to integrate third party apps like slack, zephyr and many more - Help employees to manage their tasks and track their production time - Help management to keep track of progress of the project and also to get an idea of employee's performance.

Nachteile:

A bit lengthy tool, for new users, one should be able to use it once s/he will spend 1 month on it.

In Betracht gezogene Alternativen: Asana

Warum Jira gewählt wurde: Because of features and ease.

Zuvor genutzte Software: Smartsheet

Gründe für den Wechsel zu Jira: Because of having more functionalities, and flexibility.

Zack G.
Zack G.
Information Technology Security Officer in USA
Verifizierter Nutzer auf LinkedIn
Chemikalien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Top-notch issues tracker right out of the box

5 vor 2 Monaten Neu

Kommentare: We migrated our projects to Jira and are very pleased with this decision. Migration went pretty quickly, onboarding of all our key employees took about 2 weeks. And now Jira is our central tool for monitoring all projects in the company.

Vorteile:

Jira is constantly being improved for the better and Jira 2 years ago this is a completely different product than now. I like the ease of task management and as the other Atlassian products here are closely integrated.

Nachteile:

1) Settings are not always obvious. 2) With a large number of automation and integrations, the system has been slowed down.

In Betracht gezogene Alternativen: VersionOne, Targetprocess, Zoho Projects, ProductPlan, Microsoft Project und Basecamp

Warum Jira gewählt wurde: Jira, of course, is a more powerful software for the same price.

Zuvor genutzte Software: Asana

Verifizierter Rezensent
Technical Lead in Indien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best tool for Project & Product management

4 vor 2 Monaten Neu

Kommentare: Very useful , easy to use and track and monitor project management activities

Vorteile:

We used Jira every day for development and Product management for creating, assigning and updating tickets ,user stories and tasks.

Nachteile:

Though it's A very useful and easy to use and riched with features but scrum methodology I think Azure devops board is far better in sprint management

Ariel B.
Product Leader in Argentinien
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Personal review for Jira Software

5 vor 2 Monaten Neu

Kommentare: I would prompt program item proprietors ought to utilize this extraordinary item for overseeing their ventures which can allow you more understanding into the advance of your venture. No question this stage is secure as well which bolsters different security offices - getting to git information with private get to keys, SSH certificates and username/password. You ought to too see to induce a trial or free account to play around with the apparatus and at that point on full fulfillment as it were it would be ideal if you go for a permit. I wagered once anybody employments this stage venture administration continuously choice will be Jira.

Vorteile:

I adore the format, checking history. Being able to channel the assignments. And we are ready to see each comment's points of interest just like the correct date. Moreover it is truly simple drag a report Being able to open the task in a modern tab is additionally so precious. Attaching cards to each other moreover makes things simpler.

Nachteile:

Some of the time due to the stack of errands we are taking care of it may allow us difficult time stacking a entirety page. When you attempt to look something within the look bar, it may evacuate some of the letters you're writing down may cause typo otherwise you have to be compose down the precise thing to find the right issue.

In Betracht gezogene Alternativen: Asana

Gründe für den Wechsel zu Jira: Jira Software meets the high-end needs of software teams with the power and flexibility an agile team needs to deliver value to customers faster.

Dilip J.
Dilip J.
Software Developer in Indien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Review of JIRA

4 vor 3 Monaten

Kommentare: As a software developer, I have used life cycle software for many software developments. For more than two years I have been using JIRA in software development. I found it really helpful to address daily developments using this Agile software development model. I have used JIRA software to develop multiple software while using the Agile approach to work for faster software development with continuous development and bug fixes. I found it really helpful to work with JIRA.

Vorteile:

JIRA is one of the best known software used to develop and track software using the Agile method. Using JIRA is easy to track application usage and easy to assign to developers tasks. I have been working with JIRA in software development for over 2 years. At JIRA we used to develop software on the basis of continuous integration and continuous development.

Nachteile:

Honestly, I haven't found a feature or functionality of JIRA that I dislike because it comes with multiple features that are really useful when communicating on a project with team members on the stories.

In Betracht gezogene Alternativen: ProofHub und Bitbucket

Gründe für den Wechsel zu Jira: I choose JIRA because it's the overall package that is provided by Atlassian. In JIRA it is easy to maintain multiple projects, assigning stories, tracking issues, and moreover the user experience. It's easy to use and interact with the JIRA.

Jitendra S.
Jitendra S.
Software Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Agile development software in my eyes

4 vor 3 Monaten

Kommentare: Basically using Jira as my go-to software for tracking and managing any project be it business enterprise level or personal level. I would recommend anyone reading to this review to go try it and without a doubt, certainly you wouldn't regret ur decision!

Vorteile:

Quick and easy management and organization of my backlog tasks, the flexibility of setting up almost any integrations for bug tracking with ease, works flawlessly when used alongside other Atlassian products like Confluence. Best pricing options seen till date. Overall takes my agile workflow to the ultimate level with the amount of extensiblity that is second to none in my opinion!

Nachteile:

At times there is some flakiness in the outcomes of the actions but generally not a lot worrisome. Also the availability, although can be improved using a private cloud probably, does suffer some occasional hiccups here and there. The bug tracking is comparatively the most improvable area i suppose. It is good don't get me wrong, but can be so much more better with just a few tweaks here and there that's all.

In Betracht gezogene Alternativen: Bugzilla, Trello und Asana

Gründe für den Wechsel zu Jira: None of them stand a chance to match to this all-in-all amazing product!

Lawrence L.
Lead Producer in USA
Computerspiele, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Jira is great PM tool for medium to large game development projects

4 vor 3 Monaten

Vorteile:

Overall, I really like the flexibility that Jira provides. The one feature that I most appreciate when I use another PM tool is built-in support for Fix Versions. Being able to assign a fix version for a sprint and for each build, makes it easy to see all the tasks and bugs that are in a given full release or an individual build.

Nachteile:

A lot of folks, especially artists, have a general disdain for the Jira UX. It is not as ergonomic, clean, and tactile as Trello or Basecamp. I would love it if there were a way for Boards in Jira to be as simple and powerful as boards in Trello.

In Betracht gezogene Alternativen: Trello, Basecamp, Hansoft und Asana

Warum Jira gewählt wurde: Trello did not have the reporting and searching capabilities that we needed for bug workflows.

Zuvor genutzte Software: Trello

Gründe für den Wechsel zu Jira: Jira was simply more powerful when it came to critical QA search and reporting needs. We still use both Trello and Asana for other sub-teams but I would like to standardize on Jira over time.

Marvin M.
IT Manager in Jamaika
Gastgewerbe, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Top Tier Organizer

4 vor 3 Monaten

Kommentare: I was looking for something that can give me ticket management, reports, workflow, collaboration. It is top tier product for executing coordination and arranging innovation.

Vorteile:

JIRA permits groups to envision and comprehend assumptions for when to convey an undertaking, have knowledge into project/group/individual limit, and track stay at work past 40 hours. In a remote-first world, JIRA permits you to keep up with tight correspondence and adjusted degrees even as groups work across time regions. JIRA is extraordinary for having the option to sort out the extent of significant elements or item dispatches in a manner that can be imagined across groups.

Nachteile:

There is an expectation to absorb information to working in JIRA, it isn't quickly instinctive to another client. It normally requires a great deal of learning to most actually and ideally use JIRA. A great deal of it accompanies time and experience. There are a ton of extravagant accessories in JIRA. It's truly incredible that you can mark or coordinate tickets in a wide range of ways. It is truly dependent upon the association to make a technique for getting sorted out inside those extravagant accessories. This implies each time you go to another association, there is a great deal of cross-over, however, you are gaining some significant knowledge of new techniques and best practices too.

In Betracht gezogene Alternativen: Teamwork, ClickUp und Asana

Gründe für den Wechsel zu Jira: Ease of use, and overall better product

Carla C.
Ecomm Director in USA
Konsumgüter, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Jira is Great for Development, but only Good for Creative

5 vor 4 Monaten

Kommentare: A great way to track deadlines between silos and especially developers.

Vorteile:

Jira is out of the box free, and it's amazing because it works with everything by the same company. It also allows for easy organization of projects and silos, which intersect with each other. You can easily hand off tasks and allow people to collaborate.

Nachteile:

Jira has a very development based angle, so if you're trying to manage a hybrid team, it works well. But if your team is marketing heavy, it's very anti-user friendly unless a person has familiarity with code or databases. It's just sparse and less user friendly.

In Betracht gezogene Alternativen: Redmine

Warum Jira gewählt wurde: Wanted more customization

Zuvor genutzte Software: monday.com

Gründe für den Wechsel zu Jira: It had nice integrations like Trello and was easy to share between developers AND marketers.

Sudhir B.
Chief Engineer in Deutschland
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the greatest defect tracking and project management tools in the industry

5 vor 6 Monaten

Kommentare: Project and Time management in many cutomer projects

Vorteile:

I find this software to be very versatile and useful. It has functions that make work easier when it comes to organization, planning, and meeting goals. It facilitates effective teamwork; it is simple to keep track of the activities that must be completed and the notifications of changes to any action work well. It has multiple views and is used to manage projects, so people who want to see an overview of the work can use the To-do List or simply the Roadmap, and team members who are trying to balance their daily activities can use the Dashboard to plan their workload. I like it because it easily adapts to what you want to do.

Nachteile:

In some circumstances, receiving notifications has become difficult, preventing real-time monitoring. Although simple and adaptable, defining and organizing the sorts of work items might be difficult at first.

In Betracht gezogene Alternativen: Bugzilla

Gründe für den Wechsel zu Jira: JIRA is quite easy to migrate. Easy to train and educate the team in fastest time possible. Easy to handle the administrative tasks and correct when needed.

Gayan D.
Gayan D.
Senior Project Manager in Sri Lanka
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The only project management tool you need

5 vor 7 Monaten

Kommentare: JIRA has been an integral part of our software development and project management journey and has just about all the tools you need to successfully manage your project or product offerings.

Vorteile:

JIRA has just about every project management aspect covered in their offering and it's easy to set up and configure to suit your needs. Reporting, ticket tracking, requirement and comment tracking, workflow customization, task assignment and follow-up + more make the life of a project manager a breeze which would otherwise have to be done using a multitude of tools.

Nachteile:

The permissions structure/permission matrix at the administrative level could be a bit more user-friendly as troubleshooting an incorrectly configured (permission) JIRA instance can be a hassle. Sometimes when new versions are introduced, some of the older features are dumbed down to make it easier for the user but for power users, this could cause confusion if they were wired to do some tasks using the old methods.

In Betracht gezogene Alternativen: Airtable, Trello und Asana

Warum Jira gewählt wurde: JIRA was more feature-rich, had all the project management tools needed under one offering and had integrations with a wide set of 3rd party platforms and programs

Zuvor genutzte Software: MantisBT

Gründe für den Wechsel zu Jira: More customizable while being user-friendly at the same time.

Brandon S.
Brandon S.
President in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A robust application that can be used for everything from task management to software development

4 vor 7 Monaten

Kommentare: We started using Jira for simple issue tracking for all issue types, from bugs and ideas to backlogged and in progress tickets. We have since expanded this to track our full development roadmap and to produce documentation within Confluence. We have also taken advantage of the integration with Gitlab and Sentry to help give us a more clear picture of what's going on, even when it isn't happening directly in Jira.

Vorteile:

Jira has a weekly release schedule which means the product is always being improved or changed. This is usually a good thing, although I will admit that sometimes it isn't. Jira is also incredibly functional for a broad range of use cases, from managing a simple to-do list, team task tracking, process automation, to software development. They do a good job of making it user friendly and easy to onboard, especially since they started making drastic UI improvements a little over a year ago.

Nachteile:

A consequence of being capable of so much is that it can be hard to configure initially. More specifically, which features you need and which can be disabled. There are a lot of great features but some just complicate the workflow, and it usually takes time to figure this out.

In Betracht gezogene Alternativen: Teamwork, Pivotal Tracker, Trello, Basecamp, Wrike und Asana

Gründe für den Wechsel zu Jira: Jira was either more user-friendly or offered a solution that was geared more towards software development than the other applications. I also like the direct integration with Confluence, even though Confluence itself can be annoying at times.

Sourabh S.
Sourabh S.
Software Developer in Indien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

JIRA enables business to add velocity to their service management tasks and workflows

4 vor 8 Monaten

Kommentare: JIRA is a modern take on a ITSM solution. It is feature loaded yet has a very intuitive User Experience. It has good User Interface as well. JIRA acts as the common interface between Developers, IT ops and business teams and helps different parts of the business colloborate better. It acts as the source of truth for all involves parties and does its basic tasks quite well. It adds velocity to the overall process of task management irrespective of the industry it is used in.

Vorteile:

1. Great User Interface and User Experience. 2. The ability to create custom queues and automatically re-direct issues to these queues saves a lot of time. 3. The inbuilt SLA management and the option of integrating it to third party alert and notification software is impressive. 4. Adding attachment, links and other resources to JIRA ticket is easy and straightforward. 5. It has great audit trail tracking and can act as a source of truth for all parties involved.

Nachteile:

1. The issue search feature could have been a little more customizable and faster. 2. The options available to format the comments on an issue are limited and not very intuitive.

In Betracht gezogene Alternativen: Zepel

Warum Jira gewählt wurde: We moved to the Atlassian Ecosystem.

Zuvor genutzte Software: Bugzilla

Gründe für den Wechsel zu Jira: Jira was more cost effective and fitted our needs better. It better integrated with other Atlassian products that we planned to buy. Jira certainly is the most proven modern Project Tracking software out there.

Niel D.
President in Philippinen
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very Powerful but only if your team is techy enough to use it

4 vor 8 Monaten

Vorteile:

So far, the gold standard in project and process management, especially in the number of options, features, automations, integrations and workflows that the software is capable of handling. We shifted to this software when the pandemic hit and were forced to stay at home since we needed a more powerful software to handle our workflow. If you have a techy team, nothing else compares.

Nachteile:

Biggest con really is that it is not the most user friendly software. Unlike Trello or Asana where you can just go fire it up and it's good to go. This one takes a lot of set-up to do and a deep familiarity with how it works under the hood. Given that the software is one of the older ones, you can sort of see it's age in both the older workflows (issues, screens, etc) vs the newer templates. The newer project templates sort of partially solved this problem but if you need to tweak the settings, it still has a steeper learning curve. The con really here is that i tried Jira with my other less techy company (a school) and adoption was really low as users just weren't able to keep up with it.

In Betracht gezogene Alternativen: Teamwork, monday.com und Asana

Warum Jira gewählt wurde: Needed something more powerful

Zuvor genutzte Software: Trello