--- description: Detaillierte Informationen über Fiserv zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fiserv Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Zahlungssoftware](/directory/30232/payment-processing/software) > [Fiserv](/software/191108/first-data-payment-processing) # Fiserv Canonical: https://www.capterra.com.de/software/191108/first-data-payment-processing Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/191108/first-data-payment-processing?page=2) > Lösung für die Zahlungsabwicklung für alle Geschäftsanforderungen. > > Bewertung: **3.6/5** von 33 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Fiserv? Kleine bis mittlere Unternehmen. Einzelhandel, Dienstleistungsbranche. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.6/5** | 33 Nutzerbewertungen | | Bedienkomfort | 3.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 2.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 50% | (5/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Fiserv - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: 69,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - ACH Zahlungsabwicklung - Berichterstattung / Analyse - Debit-/Kreditkartenverarbeitung - Mobile Zahlungen - Persönliche Zahlungen - Wiederkehrende- / Abonnement-Abrechnung ## Optionen für Kundensupport - Chat ## Category - [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software) ## Alternativen 1. 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Januar 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: They have a great team, Capable and intelligent, their service to the merchant is impeccable. > > **Nachteile**: The opportunity that this company gave my family to be able to process payments for our business, as a means of payment processing they are great > > I would say that the experience has been gratifying, most of our friends process with the company and it has helped them as a means of establishing their businesses since they are no longer accepting credit cards and above all the payment of fees is well structured. ----- ### "Highly Recommend Fiserv" — 5.0/5 > **Cait** | *8. September 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use and easy to understand. The contact support team is so helpful and easy to communicate with. > > **Nachteile**: I have zero issues or problems with Fiserv. There is nothing not to like. I cannot find a single thing to complain about. > > I have had only a positive experience with Fiserv. From their easy to use website and friendly staff, I highly recommend it. ----- ### "Seamless EHR Integration" — 4.0/5 > **Katie** | *9. März 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy integration with EHR. Credit card processing has been seamless. Solid security features seem to be in place. > > **Nachteile**: The cost of using the service is higher than I would prefer. Competition with other services seems to be limited. ----- ### "Would not recommend to my worst enemy." — 1.0/5 > **Nick** | *4. Januar 2025* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Initial contact with sales rep was enjoyable and was promised better rates than prior processor. > > **Nachteile**: The only pro of Fiserv lasted about 8 months until i found out i was lied to about the annual fees and total cost of services. Bait and switch. Customer service reps are outsourced and try to put you on a 3 day hold to receive support. Retention department offered to refund me the annual fee that i never agreed to if i signed that i would continue services with them. Waived that over my head to get me to stay but told me she wouldn't refund anything if i cancelled services. > > I am astounded that with this shady of business practices, that a class action hasn't been reached yet. The sales representative that helped me set up my account assured me that there were no annual fees on top of my monthly charge and interchange plus rates. The contract that i signed concurs with the notion that i did not agree to any form of annual fees, yet, i was charged two separate annual fee's. I called in to demand a refund and stated that i would dispute the charges with my financial institution if they wouldn't make things right on their end- and then take to the internet to warn everyone about their deceptive business practices. The response of the agent from the retention department was, "are you going to continue to do business with us if we reverse the charge," to which point i was honest and said absolutely not. I will not do business with a company that doesn't operate with both hands on the table. I was then told that i would not be refunded since i was cancelling my account. What a pathetic operation. Predatory, manipulative, and downright deceptive. I'm sure they get away with this with larger operations that create enough revenue so as to not notice $500-1000 in additional charges, but that was NOT the case here. DO NOT do business with Fiserv, Clover, Cardpointe, ETC. ----- ### "Gets the Job Done" — 4.0/5 > **Verifizierter Rezensent** | *3. September 2025* | Bankwesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Solid core banking system. Easier use than FIS. Easily connects to Salesforce via PortX integration. > > **Nachteile**: Like all core systems I’ve used the UI is a bit clunky and dated looking. Not very intuitive, but it gets the job done ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/191108/first-data-payment-processing?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/191108/first-data-payment-processing) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten