Omnichannel Digital Banking Platform Erfahrungen

Omnichannel Digital Banking

Kommentare: If you need synchronization of multiple channels in one than it is one of the best systems in market for integration. Customer support is a big plus, they have highly trained and motivated, trained team to help out.

Vorteile:

Highly scalable and secure system. Enjoyed too much while configuring and working with the transactional systems. Data collection module is highly efficient, tracking customer's behavior, location, preferences and other important information can be stored and extracted.

Nachteile:

Bit lacks in audit trails and reporting to track. Service uptime monitoring is also tricky, not that helpful, needs improvement.

MODEFINSERVER : Very Elegant, easy to Implement and superb customer UX

Kommentare: This has assisted our Customers to Banking at their will and the Platform is easy to use.

Vorteile:

The Software is user friendly and easy to implement. TAT is very fast. They have a dedicated team for the projects which makes easy to implement. The process for implementation is very methodical. The company has very less CRs and they accomodate minor changes within the AMC. Very strong and Dedicated team to partner with.

Nachteile:

The go in too much of details during the implementation which we believe is out of box product.

Software that works!

Vorteile:

Rich in features for financial inclusion Value for money and thereby reducing transaction cost Can be customised for our needs

Nachteile:

Quality control could be improved Version control to could also be improved as it affects production deployments

Banking Software Solution-Delivery channel

Kommentare: Providing banking services through mobile application is becoming increasingly popular and the future of the bank will not be physical presence of the branch but is dependent on how intelligently the banks deliver the services through technologies like mobile devices. Providing banking services through mobile is no more an option but a necessity. With this, we are exposed to greater risk and security issues than ever, though!

Vorteile:

Scalability nature of the software. We can add any new features according to the demand and need in the market.

Nachteile:

Since the app is static, we have to let customers download the latest versions of the app with every new features and this could be causing inconveniences to the customers.

MFS Digital Platform Review

Kommentare: - Managed to decongest branches by migrating small transactions to the digital platform.
- Reduced Banking costs as the cost per transaction is lower than in branch.
- Increase financial inclusion as the Bank can be access even from far remote areas than the physical branches.

Vorteile:

- The platform is modular which make it very ease to add more modules and functionality.

Nachteile:

- It has poor audit logging and functionality to monitor service uptime.

Look and Feel

Kommentare: Customer have access to banking services whenever and wherever. They no longer have to visit banking hall. To access bank services you don't need to open an account first, a virtual wallet is a good place to start

Vorteile:

The software has an excellent look and feel that is welcoming and generally easy to use and navigate. It is compatible with many technologies and enhancements rarely require a rebuild of initial features

Nachteile:

Knowledge transfer hasn't happened as yet hence for any customizations and enhancements product development team have to be involved.

ModeFinServer Performance

Kommentare: Excellent!

Vorteile:

It addresses our 360 degree set of needs and its flexible enough for us to pace out how we operationalise the different pieces

Nachteile:

Only aspect that needs attention is the reporting sides. Need to improve on quality of reports supporting the system

MODEFINSERVER OMNI CHANNEL PRODUCTS - MOBILE BANKING ,MOBILE WALLET , AGENCY BANKING & MICRO LENDING

Kommentare: We are using this service to expand our digital banking products and innovative banking portfolio and have seen tremendous growth in numbers inclusive of the revenue gains.

Vorteile:

Easy to use Digitally Advanced Innovative Puts our Bank ahead of competition

Nachteile:

Everything is perfect There is no issue

My Preferred Digital Banking Platform

Kommentare: One of the best and have recommend and implemented at all my customer locations successfully.

Vorteile:

- Customer centric - Hassle free Implementation - East to customize as per requirement - Quick to go to market - Inbuilt analytics tool - Uniform experience across different channels - Next generation mobile apps - Rule based backend setup

Nachteile:

There is nothing much to dislike about this product. This is a very robust, simple and cost effective application. There is nothing to dislike

Review on Mobile App

Kommentare: Easy onboarding of customer registration process.

Vorteile:

Robust, secure and highly scalable system. Highly user defined rules and parameterization.

Nachteile:

None as all the requirements are fully considered.

Reviews

Vorteile:

features are rich excellent customer support

Nachteile:

Support structure a concern Recommended stack

MFS Digital Platform Review

Kommentare: Creating a virtual bank- Digital banking & Open banking

Vorteile:

1) Very robust , Highly scalable and flexible 2) extensive and rich product features 3) Agnostic to any hardware 4) Experienced and very supportive vendor 5) Supports multi-language, Multi-Channel (USSD, STK, WEB, Apps & SMS) 6) Affordable - value for money

Nachteile:

The organization to improve on the support structure especially post go live support.

Great functionality. Great experience. Great value!

Kommentare: Converting people onto a more digitally led banking experience as a way of enhancing our transactional banking proposition. A platform with multiple abilities is key to creating the right experience to keep customers using the platform. therefore the Omnichannel approach serves the purpose of providing a consistent experience across the various channels.

Vorteile:

- User interface and experience - Features - Customisation - Value

Nachteile:

Nothing. Enjoying the functionality provided so far.

Review of Omni Channel- Longwani

Kommentare: Good experience, makes me deliver my work in an efficient way. The Reports are easy to work with as they are custom reports tailored for our environment.

Vorteile:

Easy to use and works on different phones

Nachteile:

Sometimes it takes long to load on low-end phones

WORK DIGITALLY WITH BANKING PLATFORM

Kommentare: Most of the banking industry nowadays are most likely to be online and Omnichannel Digital Banking Platform is the only solution. Mostly customized software and minimize time and efficiently working easily with end users. Management of the software is on the fingernail of the customer. I really proudly on knowing the software.

Vorteile:

AGENCY BANKING SYSTEM, how this supporting customers on banking system

Nachteile:

Nothing on this software that you can say its the least