NPAW Suite Erfahrungen

Simple and flexible product

Kommentare: Experience with NPAW Suite more than satisfied. Suite have everything what you will need to get and use data from OTT platforms. Non technical user finds this tools easy to use and trainings do not take much time until user can work with NPAW Suite independently. Flexibility of NPAW Suite is the key that satisfied all users of tool.

Vorteile:

Simple and flexible product. You have not overloaded tool with multiple selections, button or not needed information one screen. And to create what you want to see, it is east and simple.

Nachteile:

Advanced analytics can find some functionalities that are limiting his experience slicing data and doing deeper analysis.

NPAW, a powerful, fast and intuitive OTT Analytics Suite

Kommentare: Overall, my experience with NPAW has been excellent. We tested and worked with three other well-known analytics providers available on the market, and NPAW truly stands out. It offers great cost benefit, a wide range of excellent features, and very good support.

Vorteile:

NPAW offers a lot of great options for the OTT environment (Live, VOD, and Ads), but what I like the most is the data granularity, filtering options, and support.Data granularity allows us to retrieve information from almost all clients in near real-time (last 1 minute). Filtering provides dozens of different ways to refine data and quickly find what we're looking for—such as viewing all plays, errors, or behaviors for a specific user. The NPAW environment is also very straightforward and intuitive.

Nachteile:

The things I liked the least are related to dashboard organization and user management permissions. Regarding dashboard organization, it is not possible to automatically arrange dashboards in alphabetical order or easily identify dashboard owners. As for user management, logging in via an email account is not supported—only usernames can be used. Additionally, MFA (Multi-Factor Authentication) would be a desirable feature for security reasons.

IPBC - Npaw experience

Kommentare: Im very satisfied from my overall experience working with the Npaw suit and the teams.

Vorteile:

Great technical, cs, and support teams! Highly professional. And extensive data capabilities.

Nachteile:

The suit still have a few improvements needed for a better user experience.

Head of OTT

Kommentare: Really good and super important tool for us. Using NPAW we detect issues with our service instantly.

Vorteile:

The fast access I get to the data reported by our clients on how their UX is in our streaming service. The ability to drill down into details if needed is amazing!

Nachteile:

The Formula UI, it's impossible to get it right. Good thing I can ask NPAW support to add a formula directly in the BE!

NPAW provides snappy streaming performance insights that covers it all

Kommentare: NPAW is great and so are the people at NPAW supporting your every need with rapid respons and understanding. We're looking to expand to further products within NPAW suite.

Vorteile:

I like the flexibility and variety that you can dig out almost anything you aiming for with numerous dimensions, metrics and display it in a way that suits you. Really appreciate the long data retention for historical data as well as snappiness of the service in spite all data crunching going on.

Nachteile:

The threshold for getting started and get right in there could ideally be lower. It takes quite some time and learning before you can start utilizing the power and find what you're looking for from time to time.

NPAW Suite is an excellent tool for video specialists

Kommentare: At TV 2 Norway, we have used many different tools for the purposes of understanding video playback and troubleshooting. NPAW is the best in terms of detailed data with advanced analysis, flexibility and data retention.

Vorteile:

The detailed data on both video playback and advertising, the fine-grained permissions structure and the ability to customize with formulas and other data sources.

Nachteile:

The UI has a rather steep learning curve, some of the good features are not intuitive

Npaw has solved our need for video analytics

Kommentare: My experience is so positive, their support team is fantastic, fast and efficient. We've centraliced all the analytics tool in one suite. They're improving the software constantly with new features. We made some integrations via APPI and was so satisfying, they technical team helps us with all the process.

Vorteile:

We mainly use the analytics features but we're higlhy interested in the new features incomming of app data or the user map.

Nachteile:

Sometimes the user experience is not the easiest for unfamiliar people and the spread of DNS is slow.

More NPAW for 2025!

Kommentare: This year I definitely increase my usage of NPAW so it was a great support for our live operations, also I want give a huge shout out to the team (Jordi, Sara, Michal, Iosu, Till, etc.) for the support since the beginning of the year and to make us see we did the right thing to keep NPAW as a backbone of our video operations after the RFA. They help us to understand better what NPAW can do for us and support us greatly everytime we need it.

Vorteile:

The best thing about NPAW is how it helped us to improve our video quality experience for our users by supporting us on the issues investigation, and how it provides real-time data so we can act in flag any potential issue, and specially to have an overview of our live video operation so we share with relevant stakeholders in order to make business decisions upon it. I'm also specially excited to see further develpments towards AI features so we can optimised our day to day usage of the platform with faster and clean video analysis

Nachteile:

The UI can be improved in some aspects so people from outside of the video knowledge can also make use of it. However I'm excited after triying out the new UI that seems more clear and visually appealing :) I know AI solutions has been a big topic for NPAW this year, however is still not as good as I would like to, so I'm really looking forward to see more about NALA and Sentinel addition in 2025

NPAW review

Kommentare: Great tool for any OTT streaming service if you prioritize quality, user experience, and data-driven decision making.

Vorteile:

* Video Analytics: Deep insights into user behavior, QoE, and content performance, making it an essential tool for optimizing video streaming products. Access to all the data with infinite data visualization possibilities; * Monitoring & Alerts: great real-time capability allowing quick detection and resolution of streaming issues; * Easy to integrate with multiple players/systems: SDKs for pretty much all players in the market constantly being updated to meet latest video world features; * Ability to handle huge load without issues;

Nachteile:

* Price: Since it has a huge set of features the pricing model can be challenging for small-mid companies; * Learning curve: Some advanced features require time to fully understand and leverage, especially for teams without prior video analytics experience.

OCS review

Kommentare: I use it daily to check metrics of our site, and after some configuration, it turned out to be really useful.

Vorteile:

The user interface and menu distribution.

Nachteile:

The dashboard and graphs customisation .

NPAW Suite experiences

Kommentare: It's a high-end product about analyzing and tracking. Help every part in our deep searching about issues.

Vorteile:

One of the best way to learn general subscriber usage

Nachteile:

Training videos/options about AI features

Great product, lots of possibilities

Kommentare: It permits to continuously improve the service by detecting any deviation on quality or usage in an easy way. Issue prevention is key on a real time service.

Vorteile:

User interface is very easy to use, and very powerful. It permits you to create your own dashboards and reports to monitor the service, detect issues or trend changes, software issues, etc... Possibilities are infinite. Integration was very easy on our devices. Customization is another key feature, as the product can be customized to your service with custom dimensions, formulas, events...

Nachteile:

Sometimes data mining of all this data requieres exporting it outside the tool and use external applications.

CosmoteTV Platforms Review

Kommentare: Great tool for Monitoring TV services, customers' viewership, perfomance measurements and also troubleshoot customers' problems (client or server side bugs).

Vorteile:

Flexible Many options for dashboards and reports Easy to use Fast Reliable

Nachteile:

Sometimes many dashboards or lot of details/metrics can be overwhelming.

review-Koushik

Vorteile:

the filtering ability that helps me breakdown watchtime data based on multiple device category and video plugin types

Nachteile:

the fact that when creating client-view dashboard, i can not allow clients to change date range in the view only mode.

Great tool!!!!

Kommentare: A great product!!! and a great work team that shows that they always want to improve and develop the product.

Vorteile:

Flexibility of use and customer orientation

Nachteile:

It is very expensive for Latin American countries to pay dollars in licenses for each client

Good tool

Kommentare: Good and easy tool and very quick and good support when I need it.

Vorteile:

Good tool to use when I need to see our audience and quality.

Nachteile:

I can't see any bad features here. But I haven't use everyone.

My Review

Kommentare: Basically, NPAW suite was revolutionary for my daily work in what regards my role internally at NOS for NOS TV User Experience Product Owner

Vorteile:

Ease of Use Powerful data analytics and huge amount of information for drill down to user experience perspective QoE score (Happiness Score) based on several KPIs

Nachteile:

I would love to see additional KPIs such as a Video MOS

Growing with NPAW

Vorteile:

It Helps to understand what's going on with our costumers and monitoring the their experience to improve our service

Nachteile:

Don't have any, it really fits with our capacities

More than dashboards

Kommentare: Not only is a good realtime tool to analyze aggregated information in graphical dashboards to take strategic decisions, for us NPAW is also an indispensable tool to support final users. Thanks to the access to raw data, we can consult the use of our software of a specific user in order to identify and solve their problems.

Vorteile:

Easy to use, flexibility, real time, speed to consult data (dashboards and raw data)

Nachteile:

Effort to integrate if you want to take advantage of all features

a game changer

Kommentare: overall great

Vorteile:

presentation and the way the software help a consumer mean customer friendly

Nachteile:

price of the product is littile bit high

NPAW for Video Performance

Vorteile:

Real USP of NPAW is UX and Dashboard. It was build to create best transparency about Video Performance. Product usecase.

Nachteile:

It takes a while to get all available Data sorted and implemented in daily workflows.

very good tool

Vorteile:

Ease of use and understand features included

Nachteile:

The calculation of HS includind zapping. To know the formula of HS