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Über LegitFit

Die Business-Management-Lösung hilft Fitnessstudios und Fitnessprofis, ihren Alltag zu rationalisieren sowie die Terminplanung und Zahlungen zu automatisieren.

Erfahre mehr über LegitFit

Vorteile:

One of the best decisions I have made for KoCoon Fitness to swap to Legit Fit in Dec 2020. The platform is incredibly easy to use and allows new customers get signed up in under 1 minute.

Nachteile:

No app but I do know one is in the pipeline and look forward to using it.

Bewertungen zu LegitFit

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,9
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,2/ 10

LegitFit hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 177 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (177)

Niall
Niall
Supervior in Irland
Verifizierter Nutzer auf LinkedIn
Bankwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent

5,0 vor 6 Jahren

Kommentare: Really positive. So easy to use and the team are really friendly and helpful

Vorteile:

Really easy to use. Saves time and energy

Nachteile:

There is very little I dislike with this

Antwort von LegitFit

vor 6 Jahren

That's great Niall!

Reiss
Coach and Owner in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Immortal MMA

5,0 vor 5 Monaten

Kommentare: Excellent 👌 the team is very supportive and attentive

Vorteile:

How easy it is for people to purchase products, memberships and book events we host within the gym

Nachteile:

I don’t really have much bad to say. There are new features coming out all the time

Antwort von LegitFit

vor 5 Monaten

Thanks for the review Reiss! Ryan Co-founder & CEO

Hannah
Company Director in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Best customer service there is!

5,0 vor 2 Monaten Neu

Kommentare: Absolutely excellent, the customer service we've received from the start has been second to none, and the product itself has been great for what we need!

Vorteile:

Ease of use Lots of functions AMAZNG customer service

Nachteile:

Certain features not available - i.e can't freeze an account ahead of time

Allison
Pilates Instructor in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great customer service, some quirks

3,0 vor 3 Jahren

Vorteile:

I've been with LegitFit for about 3 months. I am a sole proprietor with a studio that does one thing, private training sessions. For the most part, LegitFit is easy for my clients (and me) to understand and use compared to other booking services, and I do appreciate Ian's help.

Nachteile:

There are some quirks that are quite annoying and most seem related to time. Once they get sorted out, I believe this will be a great booking platform. The first issue which I brought up about 3 months ago relates to time. I have set the time zone for the studio, but clients get reminders that their appointments are scheduled for totally different times (ie I have put their appointment in for 5pm on a Wednesday, and they get an e-mail saying their appointment is at 1am on Thursday). I've been told to have clients set their time zone, but I don't believe they should have to. If they are booking in person services it should automatically be set to the studio's time zone. I was surprised to have a new client experience this. I had not met the client yet, so something like this negatively impacts their perception of me because it looks like I can't book them in correctly to a session. When I was one time zone updating scheduling for a session while on vacation, I set the time to to something like 10:30am (which is when the client requested the session) but when I came back to my time zone, it showed the session at 9:30am. When I've been updating recurring sessions that are on a Wednesday, sometimes for no apparent reason they'll show up on Tuesdays and I'll have to edit it again and unselect the Tuesday option (even though that was never selected by me to begin with). I'd love to see financial reports in a little more detail

Antwort von LegitFit

vor 3 Jahren

Hi Allison, Thanks so much for the review and for bringing these quirks to my attention. As we've begun moving into new countries there are a few teething issues that we need to resolve but I appreciate your patience and our team is actively working on things. One of our team was in touch in the meantime I believe so hopefully that helped! Kind regards, Ryan

Elise
Manager in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great Customer Service

5,0 vor 3 Monaten

Kommentare: Collaborative and integral to the success and growth of our business. A reliable product with real people behind necessary technology. They take complex concepts and streamline them to an accessible product for the business and their clients.

Vorteile:

Excellent customer service. Continually updating and adding new features. Respond to client feedback to implement innovative changes. Very user friendly for our clients. A one stop shop for all our business needs.

Nachteile:

I have no complaints with LegitFit and their is nothing that I would try to change.

Sam
Owner in UK
Sport, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Service.

5,0 vor 4 Wochen Neu

Kommentare: Shane from LegitFit has been particularly great. He managed to take my very manual excel sheets and put them into the system with very little impact on my clients. He has also supported the process every step of the way.

Vorteile:

LegitFit took away all of the paperwork I was facing each month. From scheduling, to reconciling payments.

Nachteile:

You get what you pay for. The cost is high but the business case for using it makes it worth the investment.

Dave
Director in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

LegitFit for Small Gym

5,0 vor 3 Monaten

Kommentare: Great, would recommend for a business who is put off by other companies paying for a whole host of features they do not need. Over the past 2 years very little problems that affected our day to day and allowed us to run the business with little admin needed.

Vorteile:

Ease of day to day use. Payment system easy, set up with the on boarding team was on time, efficient. Any issues solved by in person call or chat same day or soon after for rare larger site issues. Personal service, good price and had everything we needed for our clients.

Nachteile:

Could do with a few more reporting options for tracking memberships, member chat feature not the best.

Cliodhna
Studio and event manager in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Legit Fit is brilliant

5,0 vor 2 Wochen Neu

Kommentare: Really good service where they listen to offerings and aid assistance in all domains. They are very quick to reply and help when need it. They are very good value for the service they offer and always open to feedback. We are delighted with the system as it is very user friendly and also we love to custom app that was also designed for us

Vorteile:

The customer service is brilliant! Very cost effective Open to feedback Irish owned company

Nachteile:

Overall it is a brilliant app. Very satisfied all round

Catarina
Instructor in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Legitfit for Martial Arts Schools

4,0 vor 4 Wochen Neu

Kommentare: It was a very good system for managing our martial arts business.

Vorteile:

Legitfit was like having another membership of staff. It saved alot of time & helped organise our membership & fees. It also helped us plan our classes because we knew exactly who was coming.

Nachteile:

That we couldn't mass freeze our membership accounts when we needed to which would have been helpful for our type of business (martial arts) as we would closed during school holidays

John
Gym owner Coach in Irland
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

UC Fit Review

5,0 vor 3 Wochen Neu

Kommentare: Best thing I’ve done; it has made my job so much easier

Vorteile:

User friendly. Fantastic customer service

Nachteile:

Everything is good, no complaints. Very happy with the service

Brian
Owner/trainer in Irland
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best customer service in the business

5,0 vor 3 Jahren

Kommentare: Can't say enough good things about the guys at Legitfit.
The platform itself is perfect but what's more impressive is their customer service. It is absolutely top class. I was with other companies before and the most frustrating thing was the lack of help. [SENSITIVE CONTENT] and their team are never any longer than a quick phone call or even a text away.
Highly recommend!!!

Vorteile:

It's simple and straight forward. Easy to use.

Nachteile:

I would like a "book a friend" option. An easy way to get new clients.

Antwort von LegitFit

vor 3 Jahren

Thanks for the review - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. You can now multi-book as a client FYI! Ryan Co-founder & CEO

Sam
Gym Owner in Irland
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ryan & Gearoid!!

5,0 vor 10 Monaten

Vorteile:

Support System, everyone is very helpful with any queries.

Nachteile:

Can't say I've had any issues with legitfit to date.

Siobhan
Owner in Irland
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It’s works for me a complete Luddite!

5,0 vor 3 Jahren

Kommentare: It was great during CoVid as it kept a record of my attendance, and also Zoom was integrated into legitFit
Now it’s my admin, leaving me time to get on with teaching.

Vorteile:

That I can manage it! I can change my timetable/ classes etc on my phone rather than waiting to go back to laptop or diary!

Nachteile:

Some of my clients still dragging there heels! My price plan for memberships changed - but I couldn’t change existing clients onto the new tariff.

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Siobhan - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. I will get one of the team to reach out about membership transfers as that has just gone live last month! Ryan Co-founder & CEO

Ronan
owner in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

VKNG Feedback

4,0 vor 3 Jahren

Kommentare: it's been good so far. Customer support is quick to respond. A few features I discussed with them can't or won't be implemented which is a shame.

Vorteile:

I like the lightweight nature of it. the ability to quickly drag and drop and clone classes is great. Saves a lot of time when we're setting up a new timetable for the gym.

Nachteile:

It's vert convoluted for people to be able to just connect with us... at the moment new people have to go to vknggyms.com and then our membership page... then they have to click the yellow link.... then they have to click the 'connect' link in the top right. if they previously received an invitation email from us then they can't complete the connection and we have to manually intervene and send the invitation again. Surely there's an easier 'one click' way for new people to register and start booking?? If there is and I'm unaware please can you let me know by reply? I have a phone set up at my entrance way for people to scan themselves in via their QR code. After they scan in the system pops up with their info but they have to manually swipe the info down before the next person comes in...... An auto time out where the swipe down info swipes down would be handy.... I'm hoping to make entrance and sign in as automatic as possible but it still needs manual intervention every time.

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Ronan - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. As for the connection piece, there might be an easier way to set this up! My team or I will touch base soon! Ryan Co-founder & CEO

Grainne
Trainer in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Game changer!

5,0 vor 3 Jahren

Kommentare: Is has been very positive, a pleasure of an experience as a business owner. The support is quick and accurate. The App rarely has gremlins or goes down, if there is an issue it is resolved quicklyy. Personally we have gone from a busy large Studio before Covid of 8 trainers to now only using it lightly as I ramp down the business, unsure of next phase but I have sent many people Legitfits way and would highly recommend them to anyone looking for a competent booking tool. It removes a large portion of stress.

Vorteile:

A few things come to mind... Ease of use of Legitfit has been key, the App is clean and easy to use Support on any issues is fast - big plus clients are able to get support also, not just left to the business

Nachteile:

My only con would be the rates Stripe charge are becoming ridiculous

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Grainne - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

Mark
Owner in Irland
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic Software

5,0 vor 3 Jahren

Kommentare: Fantastic, took a while for me to jump onto it with lock down and hesitance but has been a blessing to the business overall

Vorteile:

What I like most about about it is how easier it has made managing the admin of the gym itself. Timetable is easy to set up, onboarding new members is easy, setting up different memberships and packages is a breeze. Visually pleasing and Functionally a pleasure to use for the business

Nachteile:

Only con I have is regarding to manual cancellation of members and not being able to set up a weekly/monthly payout option ( but on writing this review I believe that is being implemented)

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Mark. Glad to hear things are going well for you! Those cons you mentioned should be there - please let us know if you have any trouble finding them (support@legitfit.com) Ryan Founder & CEO

Eadaoin
Manager in Irland
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Fitness Habit

4,0 vor 3 Jahren

Kommentare: There have been a few issues with Legitfit like any app but overall the app has been great and first class customer service.

Vorteile:

The ability to gauge how busy classes and the gym would be on a daily bases. It was great when covid restrictions were in place to limit the amount of participants in the gym on an hourly basis. We have since stopped this when restrictions were eased. We also use the app as a way of class/gym participants toi buy session via debit card as we do not have a credit card facility on site.

Nachteile:

When applying services to a client that may have bought membership for there months in the gym you have to apply a month worth of services in the app that automatically renews monthly and then physically cancel the services when the membership is up. It would be great if you could apply services from a certain date to a certain date depending on membership type bought within our gym.

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Eadaoin. Glad to hear things are going well for you! I'll take note of the custom membership end dates and bring this up with the team. Thanks for the suggestion. Ryan Founder & CEO

Meghan
Gym owner in Irland
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Critical software for any business

5,0 vor 3 Jahren

Kommentare: Legitfit gave me back a part of my life that was totally consumed in the business . The ease of use of this product has streamlined my business and made all our lives that but easier . It has also given our customers the ability to see what is available to them and book what suit s their lives

Vorteile:

The ease for people to book their sessions , the data base of emails and numbers ,

Nachteile:

I would like to see the broadcast message enhanced

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Meghan - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

Michael
Personal trainer in Irland
Sport, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best decision you will make for your business

5,0 vor 3 Jahren

Vorteile:

Automatic renewal of membership and not having to ask clients for money each week/ month, also not having to book clients in manually every week they can see weekly timetable and book slots that suit them

Nachteile:

Not one dislike so far, new features added nearly each month to make app easier to use for myself and clients

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Michael. Glad to hear things are going well for you! Ryan Founder & CEO

Jack
Owner & Fitness Coach in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Legit Fit Review - FitFor45

5,0 vor 3 Jahren

Kommentare: Excellent

Vorteile:

I have been with Legit Fit since early 2020. Before this, I used to take bookings and cash myself. I soon realised that there was no way I could scale my business without using a streamlined booking platform. I had a meeting with both Glofox and LegitFit who were both recommended to me by other fitness professionals. In terms of what Legit Fit had to offer for a more competitive price, I was delighted to get on board with them. Once I started, from the onboarding to the in minutes customer service when needed (not a lot) I could see why so many people recommended LegitFit. Nearly 12 months on, I have to thank LegitFit for their service. I have now scaled my business from 50/60 members to over 150. I have also added a new location to my business and the current system integrations it allows for a smooth process when adding clients to each of our locations. The most important thing that I have received from LegitFit for their service is my time. I have saved myself hundreds of hours of chasing up cancellations, booking in clients, changing client bookings, etc. To have more time to myself has allowed me to spend more time with my family, friends and on my business & not in my business.

Nachteile:

Any con I have thought of has been introduced as a new feature or is soon to be a new feature with this platform.

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Jack - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

Declan
OWNER in Irland
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

game changer

4,0 vor 3 Jahren

Kommentare: very good, easy to deal with great back up support and extremely friendly.

Vorteile:

it has made managing my business a whole lot easier.

Nachteile:

a few glitches at the start but nothing major.

Antwort von LegitFit

vor 3 Jahren

Hi Declan, thanks for the review - really appreciate the feedback. Thanks, Ryan Founder and CEO

Paul
Owner in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Legitfit #1

5,0 vor 3 Jahren

Kommentare: Top class product and service is excellent

Vorteile:

It makes my life so much easier to run my business.

Nachteile:

Sometimes students are able to book sessions when no membership has been paid.

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Paul. Glad to hear things are going well for you! Ryan Founder & CEO

Josh
Gym Owner in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Over 2 years with LegitFit

5,0 vor 3 Jahren

Vorteile:

LegitFit has been a game changer for my business. The session scheduling and management has been vital for the day to day running of my business. Along with the payment/membership system has really enhanced revenue. No more missed payments.

Nachteile:

I’m very happy with the software, as of right now nothing is missing for me.

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Josh - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO

nick
Director in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Cobbydale Forge

4,0 vor 3 Jahren

Vorteile:

I like the use of the live updatable timetable, which is customisable to a large degree. I like the finance tracking within the staff area, very easy to see whats going on, on a daily, weekly, and lifetime basis. Good Pin code access to different zones so staff and management can use.

Nachteile:

On some mobile devices, when creating a legit fit account via a mobile, once adding payment method to the membership etc, some clients are unable to press the button to complete. (may be to do with how the mobile platform works on certain devices?)

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Nick. Glad to hear things are going well for you! If that button is still an issue let me know! You have my number ;) Ryan Founder & CEO

Kieran
Gym owner in Irland
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

After moving to LegitFit, we haven’t looked back!!

5,0 vor 3 Jahren

Kommentare: The ease of use for our members has streamlined our business

Vorteile:

We have been with LegitFit from the start after moving over from another company and haven’t looked back since. The customer service is unrivalled and the ease of use is the big winner

Nachteile:

Any cons we had we brought up with the team and they addressed it!

Antwort von LegitFit

vor 3 Jahren

Thanks for the review Kieran - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. Ryan Co-founder & CEO