ShoutOUT Erfahrungen

Go to platform for customer engagement

Vorteile:

It was very easy to setup and use, API documentations are also very friendly.

Nachteile:

Everything worked as expected, we've had no trouble so far!

Simple and elegant Customer Messaging Service

Kommentare: ShoutOUT was able to address our Customer Satisfaction communications with very simple implementation steps. Such services are directly linked with our CRM solution and the ShoutOUT SMS API services made it possible to automate most of the functions we were executing manually before. I believe with the time passed, ShoutOUT will provide more and more benefits to our Customer Relationship management as well as employee relationship management.

Vorteile:

ShoutOUT provides a very simplistically built interface and service management console which can be used even by a person who has very little knowledge in Technology, which helped our organization a lot in implementing the services for the Sales and Marketing departments. The in-person support throughout the implementation was also very helpful.

Nachteile:

The pricing scheme should be revisited. The current plans are not that beneficial for large-scale customers. It's actually a better option for small-scale customers who consumes ShoutOUT services on a non-regular basis but should provide benefits to large-scale customers who tend to use services more frequently.

Signing of the agreement form

Kommentare: It help my business alot by reducing strees on me since I'm the only one managing my company for now

Vorteile:

It's a nice software that helps automate how I respond to my customers without always been there all the time.

Nachteile:

The aspect of signing user agreement should be improved because the method is discouraging. The company should adopt a user agreement form that a user can sign by clicking I agree to the terms and conditions than the normal method they are using.

ShoutOUT is the No.1 SMS/Emailing service for low cost

Vorteile:

A very supportive team is available for any kind of inquiries. Nice and user-friendly user interfaces and clear documentation available with this product.

Nachteile:

The monthly package based approach is a little bit too much, it's better to have only pay as you go or prepaid plan.

Awesome Application

Kommentare: Awesome Application

Vorteile:

Ability to use one ShoutOut account for multiple systems and Greate customer support

Nachteile:

Customer support and Tharindu sorted out some questions we had (ex: API integration)

Ease of Integration

Kommentare: We are using ShoutOut for SMS delivery in all our products and services. With its inbuilt filters we get the chance to create customized audiences and send out highly personalized communication to all our customers.

Vorteile:

ShoutOut is super developer friendly. We use ShoutOut in all our products and services globally.

Nachteile:

Nothing much to say here than they are just getting started and long way to go yet with more developments to come

Great service

Kommentare: Really happy to use the services from ShoutOUT. Great service. And the Customer Service is really nice

Vorteile:

OTP service is very easy to use and loved the service

Nachteile:

So far I didn't have any cons about shoutout

Usage of ShoutOUT in Finsbury Adelaide

Vorteile:

We liked QR codes MLM very much. Inter-interoperability was really impressive with this software

Nachteile:

Nothing. Just GM doesn't like to go ahead with the paid version as he just needed not to spend the money for the software.

Excellent fit for purpose!

Kommentare: Very satisfied

Vorteile:

Very user friendly Engaging platform Easy to integrate

Nachteile:

Nothing in particular, new features could be added fast whenever possible

Engagement made Easy!

Kommentare: I use ShoutOUT to reach my customer audience. They have simplified the process very nicely. I think that is what makes them very special.

Vorteile:

Mostly its the user experience. ShoutOUT is pretty easy to use.

Nachteile:

Pricing is a bit high in my opinion. But I can't really complain because they offer a hefty bag of features.

Best support

Kommentare: Easy to use system, have a good support, if they can add few more countries to the default list it would be nice.

Vorteile:

Their support is awesome. System is simple to use, their lite version is really good if you are integrating with other systems.

Nachteile:

If they can increase the coverage it would be nice, without custom request.

Thank You [SENSITIVE CONTENT HIDDEN]

Kommentare: Best SMS Gateway !! :) :)

Vorteile:

Frindly Customer Service and Friendly Staff

Nachteile:

User Friendly Interface. Low Value Cost.

Great Follow-up!

Kommentare: The overall experience has been really great and I have experienced this product since 2017

Vorteile:

Loved the ease of use of the software and how well the team follows-up!

Nachteile:

Not really. It suited my requirement perfectly.

A tailor-made solution right at your fingertips

Kommentare: As a Web Engineer, I provide web solutions to many clients monthly. I'm looking forward to suggest this solution to upcoming clients to integrate their eCommerce website with shoutout and increase the customer reach.

Vorteile:

The most convenient thing about Shoutout is the ease of use and availability to integrate the service third party systems. I've integrated with Woocommerce with the provided wordpress plugin, volia! I was able to set it up without any delays.

Nachteile:

I did not particularly find anything that I would rate as a con.

Reliable Packages for E-Commerce

Kommentare: I am really satisfied with ShoutOUT services when it comes to communication and new accounts. The team was really helpful.

Vorteile:

ShoutOUT SMS Gateway is supported on major e-Commerce platforms like Magento, WooCommerce and Shopify. This feature brings easy integration and implementation as an add on service to boost the e-commerce industry.

Nachteile:

Nothing until now. I have been using ShoutOUT for the past 1 month.

All are okay except the price

Kommentare: Good service. But the main problem is my HNB card is not working for online payments.

Vorteile:

API is quick. Easy to learn and use. And I love the attribute mapping feature.

Nachteile:

HNB Cards and not working for online payments. Price is bit expensive than others.

Awesome Experience!!

Vorteile:

Very friendly team to deal with. No issues or down times happened while i'm using this system so far

Nachteile:

Nothing at all. I would like to have grouping option in the people list.

The best SMS service

Kommentare: The best sms gateway ever I have used

Vorteile:

Very reasonable price and also customer caring is super. Also, some one helped me at 9.00 PM too

Nachteile:

I have nothing to tell about that. Thanks for the service

Campaign planning made easy

Kommentare: Quick and Efficient, User-friendliness, Great customer service, Competitive pricing

Vorteile:

This software is easy to use in planning campaigns Easy to navigate less complicated multiple customization options

Nachteile:

Ability to generate comprehensive reports with less human interaction.

User Friendliness in its peak

Vorteile:

Sender ID approval was literally immediate unlike any others and as soon as i signed up got a welcome call from the team to guide me through the process

Nachteile:

NONE. I Loved every feature about ShoutOut and they have tailored solutions for everyone

It great platforms to use. User friendly.

Vorteile:

User friendly once you get it. Can be thought to others also

Nachteile:

Takes time to get use to as there is a learning curve.

Good Platform to engage with Customers

Kommentare: Overall experience is good compared to similar platforms.

Vorteile:

Easy of usage was one of the key feature I liked most.

Nachteile:

Haven't found a issue with the platform during my usage

Best in the market

Vorteile:

Very easy to setup Accurate and fast Almost all features are there.

Nachteile:

Better if you could reconsider about the pricings

Awesome software

Kommentare: I was able to accomplish a lot in less time.

Vorteile:

Honestly I really felt so much more like a professional using this software. I had to send out quite a few personalised emails to several people, and I was able to accomplish that in no time, and the email was very well laid out. I would definitely use it again and would 100% recommend it. It’s totally worth it.

Nachteile:

There is nothing that I disliked. For a new initiative, I think they are doing well.

I tired out for my startup and i liked it.

Kommentare: In overall, I'm satisfied and I'll be using this for our future SMS campaigns.

Vorteile:

Ability to create campaigns and send bulk SMS is the best part indeed also the ability to schedule them or send on the trigger is nice. Prices per SMS or Email are also good.

Nachteile:

I was kinda lot until I just wander here and there for a moment. Good if can have a kind of a wizard to take the user through creating their first campaigns