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Über Gymcatch

Gymcatch hilft Fitnessgeschäften, Zeit zu sparen, den Umsatz zu steigern und einen hervorragenden Kundenservice zu bieten.

Erfahre mehr über Gymcatch

Vorteile:

An easy to use system at an affordable price. You get a free trial to try it out before you make a purchase.

Nachteile:

Logo in the corner, slightly limited in terms of colour/layout options.

Bewertungen zu Gymcatch

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,9
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,9

Weiterempfehlungsquote

9,6/10

Gymcatch hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 207 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (207)

Desmond
Desmond
Owner in Irland
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Gymcatch is Great

5,0 vor 2 Jahren

Kommentare: I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Vorteile:

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Nachteile:

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Antwort von Gymcatch

vor 2 Jahren

Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder

Hayley
Fitness instructor in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fantastic app

5,0 vor 2 Jahren

Kommentare: Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

Vorteile:

Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

Nachteile:

My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Antwort von Gymcatch

vor 2 Jahren

Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder

Andy
manager in UK
Sport, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Malton community sports center

5,0 letzten Monat Neu

Kommentare: Great value for money, fantastic support system when needed, best decision I`ve made moving on here.

Vorteile:

Everything, from both customer side and mine as an administrator. Customer feedback has been amazing, particular around how easy the site is to navigate and make bookings. We have seen a massive uptake in bookings since moving over to Gymcatch

Nachteile:

Nothing. Everything works perfectly, cant fault anything.

Antwort von Gymcatch

vor 4 Wochen

Many thinks for leaving a review Andy, really appreciated.  Delighted to read proving easy to use and does everything you need! Many thanks again, Ollie Director and Founder

Hazel
Pilates instructor in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tried this software for a couple of years

2,0 letztes Jahr

Kommentare: This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

Vorteile:

It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.

Nachteile:

I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term.

Antwort von Gymcatch

letztes Jahr

Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you. Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that either through configuration or communication to you we could / should have resolved. I will further review the tickets with the team to ensure learnings are taken. Please do feel free to email me directly should you wish to discuss further. We greatly value all feedback and would obviously love to see if we could be of any help in the future should your needs change. Many thanks again, Ollie Director & Founder

Jo
Midlife Fitness Coach in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fantastic Scheduling and Membership Booking Site

5,0 vor 3 Monaten

Kommentare: Smooth set up, intuitive processes, well supported with onboarding and great on-going support.

Vorteile:

The ability to buy the add ons you need so not paying for functionality you don't use.

Nachteile:

Getting your head around the initial set up as the Membership Functionality was all new - great support.

Antwort von Gymcatch

vor 2 Monaten

Thank you very much for taking the time to write a review, Jo, it is very much appreciated! I'm glad you found our flexibly bolt-on setup so appealing and that your onboarding and setup ran so smoothly. Our support team are always happy to help with any questions. Many thanks again, Ollie Director & Founder

Lindsey
Director in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

I can't tell you the relief!

5,0 vor 3 Jahren

Kommentare: Flipping brilliant so far. So helpful. Patient. Kind. Customer focussed. Clear. The fact they are UK based and we're in the same timezone really has helped too. I used a different soft ware for the last year and it's been awful.

Vorteile:

I'm so excited I've found something that is so easy to use. I'm not techy and have been able to work out in one day how to upload classes, pictures, get customers onto the system and start making money - even in my trial period. I love the info I can see about my customers bookings and the scheduling of classes. And it links easily with zoom too! I know how to cancel things and edit a customer package... and it's fairly intuitive. Just dig around and look. You soon find the thing you need.

Nachteile:

Working out whether I need a class pass, a bundle or a membership is still a bit foggy for me. There are videos explaining which does what - but thinking it through in terms of what MY actual business needed was harder. Luckily the help / chat team were patient when I asked lots of questions. It's linking your strategic structure to the pass / bundle / membership that feels a bit complicated. So I started simple with a 5 class bundle then I'm going to expand from there. There are videos - but it's not as good as chatting to someone about what you want your business to achieve and which is the best model. A half hour help chat / webinar on this would be useful sometime!

Antwort von Gymcatch

vor 3 Jahren

Thank you very much for taking the time to write a review Lindsey. It is very much appreciated and we're very proud that we're able to help your business. Many thanks again, Ollie Director & Founder

Sarah
Business Owner in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Booking System For Fitness Professionals

5,0 vor 3 Jahren

Vorteile:

It’s easy to use. It helps me manage my business and automates the booking process, which I was previously having to do manually. Gymcatch helps me connect with my clients and simplifies their bookings and payments. Plus they are adding incredible new features all the time!

Nachteile:

Zero complaints they literally have thought of everything!

Antwort von Gymcatch

vor 3 Jahren

Thank you for taking the time to write a review Sarah, we really appreciate it. We are so passionate about supporting fitness in the community and so pleased this comes through to you and our customers. Many thanks again, Ollie Director & Founder

heather
owner in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Studio Spftware

5,0 vor 8 Monaten

Kommentare: customer service is excellent

Vorteile:

Great Value for Money , easy to use, has an app too

Nachteile:

Would like to see a dashboard for financials but can be accessed by stripe

Antwort von Gymcatch

vor 7 Monaten

Hi Heather, Thank you for taking the time to write a review - we really appreciate it. Delighted to read the system is working well for you and providing great value for money. Thanks too for the request for more financial reporting, certainly on the enhancements roadmap. As you note, much can be taken from Stripe+meta data we send, along with our reports in the dash - if there's anything more like to talk to us about that please do get in touch directly either via the live chat or via support@gymcatch.com. Many thanks again, Ollie Director & Founder

Louise
Personal Trainer & Group Fitness Instructor in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

GYM CATCH is a MUST for Group Fitness Instructors!

5,0 vor 5 Monaten

Kommentare: Amazing so far!

Vorteile:

The ease of which myself and my clients are able to use the management portal and APP. Makes my job a great deal easier and I think it will be a great investment for my business.

Nachteile:

I have nothing negative to say about the APP so far. I have been using it for approx 8 weeks.

Antwort von Gymcatch

vor 5 Monaten

Thank you very much for taking the time to write a review Louise, we really appreciate it! Delighted to hear experience to date has all been positive! Please do reach out to us if there's anything further we can help with in the future. Many thanks again, Ollie Director & Founder

Laura
Pilates Instructor in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Would recommend for indepentant fitness professionals

5,0 letzten Monat Neu

Kommentare: Really happy. The support is excellent and software is easy to use.

Vorteile:

Allows customer to handle their own bookings, and removes admin for me.

Nachteile:

I dont think clients can just add their own details in, unless you have Par-Qs intergrated. I would like their phone number to be listed in their contact details, not just their email address. I feel this actually lets it down quite a lot.

Antwort von Gymcatch

vor 3 Wochen

Thank you very much for leaving us a review Laura. Really glad to see that our support team have made an impact and that you are finding the system easy to use. Just as a note, you can use the Participation Information feature to collect just contact details if you wish, so can collect not just email address but phone number, emergency contact details, DOB and more! Please do reach out if you have any questions about that. Many thanks again for your review, Ollie Director & Founder

Lauren
Fitness Trainer in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple & Effective Software

4,0 vor 2 Jahren

Kommentare: The experience so far has been great. The support team is always willing to go above & beyond to assist in any way they can. Added bonus is there's no pressure to commit; no pushy sales & constant calls.

Vorteile:

The value for money is great! The software is simple enough to set up even if you have no idea how the backend of programs work & the support staff are always ready & happy to help you through any difficulties.

Nachteile:

It would be great if there was a way to membership start dates so that clients could commit to their membership in advance. This would be super helpful for new businesses so they could onboard & lock-in members before their open date. It would also be great if memberships could be renewed on a specified rolling basis - 3, 6, 12 months etc. With the option to renew automatically if desired. However there are plenty of ok ways to get around these issues.

Antwort von Gymcatch

vor 2 Jahren

Thank you very much for taking the time to write a review, Lauren, it's very much appreciated. Delighted to hear that our support team have gone above and beyond to assist you and that we have been able to offer you great features at value. Thanks for the feedback around the membership enhancements, we will actually be working to bring both these features in to the system soon so great to know that we will be able to enhance your experience further with these. Many thanks again, Ollie Director & Founder

Jodie
Director of Vital Wellness Pilates in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Happy Customer

4,0 vor 2 Jahren

Kommentare: I'm very happy with the app.

Vorteile:

Easy to use and reasonably priced. Ability to collect client data.

Nachteile:

I'd love to see more measuring capabilities - e.g. how many clients are purchasing particular packs. This will assist with sales and marketing. An easier way to intergrate the booking system into my website so customers can book directly from my website.

Antwort von Gymcatch

vor 2 Jahren

Thank you very much for taking the time to write a review, Jodie, it's very much appreciated. Great to hear that you found the system easy to use and our price point was right for you. We are always working on enhancing our features and services so we will certainly consider adding these options in to our reports and analytics. Many thanks again, Ollie Director & Founder

Thomas
Strength and Conditioning Coach in UK
Sport, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great package and outstanding customer service

5,0 vor 3 Jahren

Kommentare: Gymcatch was vital for my business during the COVID-19 pandemic. The software is easy to use for me and for my clients. I chose Gymcatch over other similar softwares because of their positive customer service reviews. In my experience they are outstanding. Reply and deal with issues very quickly and understandably.

Vorteile:

Great functionality (multiple bookings, packages), simple and clear for users, no bugs/glitches, reliable, secure, free trial, great customer service

Nachteile:

Having to contact Gymcatch to manage account. However they are fast to respond and are happy to comply instantly with all queries I presented.

Antwort von Gymcatch

vor 3 Jahren

Thank you very much for the review Thomas. We really appreciate you taking the time and are delighted Gymcatch is serving your needs! Many thanks again, Ollie Director & Founder

Keri
Fitness instructor in UK
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gymcatch review

5,0 vor 4 Jahren

Kommentare: Very good fab support every step of the way

Vorteile:

It’s quick and easy to set up and use links multiple sites and data on classes

Nachteile:

There is a resolution for every issue so not really any cons

Antwort von Gymcatch

vor 4 Jahren

Thank you for your review Keri, we're delighted to be working with you and the entire Fight Klub Team! Many thanks again, Ollie Director & Founder

Sharon
Clubbercise Instructor in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Superb customer service

5,0 vor 4 Jahren

Kommentare: The customer service is incredible, the response time to queries is very fast indeed and the software is constantly being updated to provide increased functionality. Every time I think of something that might be useful, I drop them an e-mail and lo and behold, they have already thought about it and will be bringing it out in their next update. Top notch service! :)

Vorteile:

I found the booking system easy to set up, I like the options of the different packages that you can offer. The participant information is great and I found a way to gather all the information needed to meet my insurance requirements without having to ask participants to upload a separate document. It is so easy to duplicate a class to make it recurring. The gift option is brilliant for giving away loyalty classes.

Nachteile:

Some of my participants found it a bit tricky at first but they all find it very easy to use now.

Antwort von Gymcatch

vor 4 Jahren

Thank you very much for your review Sharon. We know the instructor's life is a busy one, so really appreciate you taking the time! Thank you too for your feedback on feature suggestions and customer service. We'll keep our regular updates and updates coming! Many thanks again, Ollie Director & Founder

Zoe
Director in Irland
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Customer Service!!!

5,0 vor 11 Monaten

Kommentare: This software has allowed me to seamlessly run my business from scheduling to accounting. It has given me so much of my time back, I don't need to spend hours on admin anymore because of this. It is very user friendly and it did not take my customers long to get the hang of it. The best part has to be the customer support. If anything ever goes wrong or one of my customers needs assistance beyond my control, the support team are absolutely amazing. I never have to panic as they respond instantly via a live webchat and no issue ever goes unresolved. They are so well trained and knowledgable about all ends of the software. It is so refreshing to ask for help and actually receive exactly what you need. 10/10 would recommend. The return for what you pay for is next to none!!

Vorteile:

This software has allowed me to seamlessly run my business from scheduling to accounting. It has given me so much of my time back, I don't need to spend hours on admin anymore because of this. It is very user friendly and it did not take my customers long to get the hang of it. The best part has to be the customer support. If anything ever goes wrong or one of my customers needs assistance beyond my control, the support team are absolutely amazing. I never have to panic as they respond instantly via a live webchat and no issue ever goes unresolved. They are so well trained and knowledgable about all ends of the software. It is so refreshing to ask for help and actually receive exactly what you need. 10/10 would recommend. The return for what you pay for is next to none!!

Nachteile:

It has everything I need. Sometimes I am limited with features however, I feel that the limits are very niche to my industry. I don't think most businesses would need the things that I would.

Antwort von Gymcatch

vor 11 Monaten

Thank you very much for taking the time to write a review Zoe, we really appreciate it! Delighted to learn the features, interface and above all customer service have met or exceeded expectations. Many thanks again, Ollie Director & Founder

Charlotte
Studio owner & Pilates teacher in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Studio owners GymCatch experience

5,0 vor 2 Jahren

Kommentare: Great, when I have had a problem, the response has been excellent. Very helpful and keen to make things work for us. Also listened to suggestions to improve the service.

Vorteile:

The phone app is excellent and there are now lots of add on features that have helped me take and manage online bookings from anywhere. There are videos explaining how to do things. The team listen to suggestions… example courses and drop ins. The emails are great so everyone knows what is happening.

Nachteile:

A few things, some times clients click twice and end up booking in twice and do not mean to. There are lots of options and I feel there is lots to go wrong if you don’t fully understand the set up. I am still learning. The “How to “ videos are excellent. Sometimes there are lots of clicks to get to where I need, all takes time. Generally the product is excellent though.

Antwort von Gymcatch

vor 2 Jahren

Many thanks for taking the time to write a review Charlotte. We really appreciate it and are so pleased the software is meeting your needs and expectations. Thank you too for the feedback - passed to the product team as we're always working to make things easier! Many thanks again, Ollie Director & Founder

Helena
Pilates Teacher in UK
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Likes and dislikes

4,0 vor 2 Jahren

Kommentare: I’ve enjoyed the time with gym catch but it was hard to set up and I’ve spent a lot of time chatting to online help.
I haven’t added demand yet so I hope that’s easy.

Vorteile:

Feels fun and modern Like that it’s a growing company The people are really helpful in the chat when you can’t work something out.

Nachteile:

Calendar integration not great sends double one that’s cancelled so you calendar is a mess. No name on booking in the calendar . No reminder text sent to clients . Not designed for 1-1 bookings PT. Want to reach out for help in the evenings and weekends but gym Catch closes. Vids on YouTube are fast and bit quick to follow. Bit expensive as most people need all the add on’s to compete with other booking systems. Would like more templates on offer.

Antwort von Gymcatch

vor 2 Jahren

Many thanks for taking the time to write a review Helena. We appreciate the feedback! I'm pleased that you've found the feature set wide and our team helpful. Thank you for the calendar sync and PT feedback. We've certainly focused on group classes historically and we agree there's some enhancements to make for intelligent variable appointment scheduling and these will be going into development soon. Please do feel free to reach out directly if you'd like to learn more in relation (support@gymcatch.com or online chat as these reviews are deliberately anonymised). In terms of outside of office support, we do generally reply outside of office hours (and have weekend times for replies) but these are not live rather clear downs. We keep that under review and may amend hours in due course. Many thanks again, Ollie Director and Founder

Dawn
Self employed fitness instructor in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New user of GC and a total technophobe user at that!

5,0 vor 9 Monaten

Kommentare: I am totally blown away by the amount of support GC have given me with setting all this up. I am totally untechnical and it was very daunting for me (64 this year, brain cells slowing and not technical even when younger...). The level of support, patience and understanding from the GC team along with the effective outcomes has been amazing. Once you know what you are doing, it is so straightforward and I am flying with it all now. I honestly cannot believe how easy it all is so if you are worried about taking the leap, just do it coz if I can do it, anyone can. So many videos and posts showing you how to do it too. I hope the GC team are proud of their high level of support to their customers - really superb all-round. I am a very happy customer, thank you x

Vorteile:

The online scheduling is so effective and has proven really popular with my customers. I LOVE this!

Nachteile:

When I update a session, would be great if customers could be texted from you instead of emailed. Whilst the notification to the customers is really helpful and saves me so much time, not everyone checks their email daily and if a last minute or same day change, a text would be heaps better.

Antwort von Gymcatch

vor 7 Monaten

Hi Dawn, Thank you very much indeed for taking the time to write a review, we really appreciate it. I'm delighted to hear you've gained the confidence to go fully digital and reaping the benefits now! Also that the team were able to support as needed, as you say, 'once you know, you know!'. Thank you too for the SMS feedback. We keep that under review. Ultimately it's an extra cost that we have to pass on - perhaps encouraging users to download the apps and benefit from push notifications may be a good alternative. Team can pick up directly if want to learn more. Many thanks again, Ollie Director & Founder

Alida
Pilates instructor in UK
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Couldn’t live without gymcatch now !!!

5,0 letztes Jahr

Kommentare: I don’t think I could work without gymcatch now ! My business is small but it has taken the worry out of wether people will attend or not . The more classes I do the more necessary gymcatch is .

Vorteile:

It’s easy for everyone to use . I have had very few issues and any queries I’ve had have been answered immediately and I am old and not great with software !!😂

Nachteile:

Slight niggle …. I have to log on through business portal every time ! Unless I’ve got that wrong ???

Antwort von Gymcatch

letztes Jahr

Thank you very much for taking the time to write a review, Alida, we really appreciate it. Delighted to hear that the system has proved easy to use for all. Re your question around the Business Portal - there's a keep me logged in feature, as well as in mobile app features available, so if you've not found those please do get in touch with the support team and they'll gladly help on those as needed. Many thanks again, Ollie Director & Founder

Maxine
Fitness In in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gymcatch has simplified my life!

5,0 vor 2 Jahren

Kommentare: I would highly recommend Gymcatch, the software is very simple to use, customer support are always always quick to get respond if I’ve had any queries.

Vorteile:

I was very sceptical about setting up a booking system and wasn’t too sure how my class participants would find using the software. It’s been SO easy for me, and more importantly for them! With 40+ participants attending classes during lockdown, Gymcatch has been invaluable.

Nachteile:

The only problem that I’ve had is when sending a group email to all participants booked on a session, for some reason, I have two clients who don’t receive the emails, they did to start with and both say they haven’t changed any of their settings.

Antwort von Gymcatch

vor 2 Jahren

Thank you very much for taking the time to write a review Maxine, we very much appreciate it. Delighted to read that you've found the system easy to set up and use and, as importantly, your customers too! The email issue you describe sounds as if they're going to junk or their email client may have blacklisted your email address - so definitely worth asking them to check those two items! Feel free to reach out to us on support if like to discuss further. Many thanks again, Ollie Director & Founder

Kim
Owner in UK
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A brilliant affordable booking app!

5,0 vor 5 Jahren

Vorteile:

As a small fitness provider many of the booking systems were well out of budget for us. Even though we're relatively small we still needed good functionality and that's what Gymcatch offers through their app and add ons. From day one the team at Gymcatch have been amazing. Their response to queries has been pretty much instant. They've listened to everything we've suggested on our journey of using the app and the app itself has been excellent. It's user friendly, our customers love the rewards and our transition from cash to this system has been seamless thanks to the Gymcatch team

Nachteile:

To be honest as yet we haven't found any cons

Antwort von Gymcatch

vor 5 Jahren

Thank you very much for the review Kim. We're really delighted to have you and the team using the platform across all your different locations. Very pleased the rewards have gone down well too. Thank you too for always being open to providing feedback on future features, input from our customers is the best way to inform the roadmap! Many thanks again. Ollie

JP
Gym Owner in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Gymcatch

5,0 vor 5 Jahren

Vorteile:

Gymcatch is a great booking system and our members have loved it

Nachteile:

Setting up some of the packages for recurring offers

Antwort von Gymcatch

vor 5 Jahren

Thank you for the review JP! We're delighted we've been able to help The Fitness Link and your members. Thank you too for comments on the recurring offers - I know the recurring membership is going to be a big win here. There's a lot coming to enhance those areas in the next few months (Courses, Memberships and updates to our package view/assignment), so hopeful we'll prove an even better fit soon! Many thanks again, Ollie Director & Founder

Scott
Founder in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best software for bookings and customer service

5,0 vor 2 Jahren

Kommentare: Gymcatch is amazing I used other platforms in the past and they weren't as easy to navigate and amend. Gymcatch is straight forward, user friendly and a great price. The customer support is amazing the team are wonderful and the chat feature is a great way to get support there is also a whole database of videos that walk you through everything.

Vorteile:

Easy to use and navigate with an abundance of features and clear simple pricing

Nachteile:

There is nothing I don't like about the software

Antwort von Gymcatch

vor 2 Jahren

Thank you very much for taking the time to write a review, James, it's very much appreciated. Delighted to hear that the Gymcatch system was clear and simple to use for you and your customers and that access to our support was readily available and the support team and resources were so effective for you. Many thanks again, Ollie Director & Founder

Sharon
Fitness Instructor in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great App!

5,0 letztes Jahr

Kommentare: It helped me to manage my small business efficiently.

Vorteile:

It was very simple to use and made my life a lot easier.

Nachteile:

No complaints as it met my needs for the size of my business.

Antwort von Gymcatch

letztes Jahr

Thank you for taking the time to write a review Sharon, it's really appreciated! Delighted to hear everything has been easy to use and provided the feature set you need. Many thanks again, Ollie Director & Founder