Jazz Platform Bewertungen
von Jazz Networks5/5 4 Bewertungen
Bewertet am 10.9.2019
Bringing a complete insight to the table
Kommentare: Our experience has been very good so far, especially with the support. They are always keen on helping and finding the best possible solution. As far as the platform goes, I would appreciate more functions being added in the GUI to get away from having to use the API (and hence requesting the new API-libraries from time to time). I do however understand that this might not be the case for the majority of the customers since they're probably running the cloud based solution. As for the platform with the actual "use case", it's very good. Like I mentioned earlier, we're getting great insights into the clients and the behaviour they're causing, down to the very details in form of which process that has "touched" a file for example.
Vorteile: The great upside with the Jazz platform is the insight that we're getting into the enrolled endpoints. We can find and analyse anomalies that would be hard to find otherwise, and on top of that we're getting the "full picture" considering all of the details around the occurring events in the platform.
1. My interpretation is that the product has been launched with a focus on the cloud solution, and even though there is an on premise solution availabile, it hasn't really been adapted for MSSP use. (Switching tenants from within the supertenant, templates for different roles, templates for tenant boundries and so on).
2. There are no official guidelines on how to perform backups at the moment.
3. No HA/redundancy when using on-prem? However, with the above being said, the support are always on their feet and able to help out in one way or another, which is great.
Bewertet am 5.7.2019
Jazz makes the Employee a part Of the our cyber defense
Kommentare: Its a fanatatic software for organisations that want to educate their staff with the company IT organisation. Ease of use! It took us ten minutes to understand the UI and it comes with everything included, no hidden cost!
Vorteile: The power search function is a very powerful tool to understand the behavior of the employee and build custom made Policy’s
Nachteile: The only thing is that we would have liked to see a automatic language setting. But we are sure that will Jazz develop this in a short future!
Bewertet am 23.8.2019
Pros and Cons
Kommentare: It has been wonderful. Customer service has been extremely responsive along with the Dev team. Every time we have engaged with either, we have gotten resolutions quick and fixed. Bravo.
Vorteile: It is very intuitive. There are a lot of things we can do to monitor our users activities in a very easy location.
Nachteile: The searches could use some more explaining. I have been told a how to is coming soon, but as of now, it is not very easy to use the search.
Bewertet am 23.8.2019
Kommentare: Jazz has already helped use discover compliance issues with users against our AUP and identify behaviors that can be addressed by training.
Ease of Use
Responsiveness of the Development team to feature requests
Ease of Deployment
Visibility of behaviors in the environment that were unknown before
Nachteile: Some of the search relies on Regex which is a bit cumbersome.