Bewertet am 13.12.2019
...even a novice, small-town museum docent can use it
Kommentare: We developed an app that would showcase our county's 22+ heritage groups (museums, genealogical societies, historical societies). It was quite simple to include images, contact information (website, phone, email, location), directions, map, and a brief overview. This guide has been distributed to local tourism outlets in addition to the heritage groups.
Vorteile: Developing an OnCell app was not nearly as difficult as other computer tasks I've tried. We had an idea, saw that OnCell could meet the need, then entered our data with links within the app. We could see immediately what the additions and changes would look like. Customer service was very responsive and helpful. They understand their product and understand what the customer is trying to do. Developing the app was a pleasant experience and was completed much sooner than expected. There was time to tweak things. Also, when there are changes, those can be updated immediately (phone number or email changes, website or address additions, etc).
Nachteile: I don't really know what there is not to like about OnCell. Developing our app was very straightforward and we received all the assistance we needed. The people at customer service were most helpful with any question we had.
Antwort des Softwareanbieters
von OnCell an 22.12.2019
Thanks Tom, for taking the time to write this fantastic review! It is great to hear that you found creating and updating your app straightforward and that our customer success team were there to answer any questions you had. We look forward to connecting with you in 2020.
Bewertet am 24.1.2020
Kommentare: We have had thousands of people use the program to tour the museum. Looking forward to trying more of the features.
Vorteile: Easy to use for visitors and allows us to give them lots of information
Nachteile: There are so many features we just haven't had time to use them all.
Bewertet am 18.1.2020
The good, and helpful addition
Kommentare: We are utilizing it for our historic Illinois central RR depot, plus showing off historic areas and stories throughout our town. Plus visitors will see info about our retail businesses, plus any events on hand or in the near futureW
The support. Always taken care of us. It would be nice to have 'after hours' phone help though.
THE best in support is the website software Shopify - anyone could copy them and then they would have superior support also. It's VERY obvious they have had extensive customer support training and knowledge of the Shopify platform
Nachteile: In our case, I go=ive each stop a number. at the right hand side of the admin area, those sites are very random. It would be nice to sort via alphabet, or numerically.