Voyage Erfahrungen

High Conversions

Vorteile:

Voyage is a great platform for SMS marketing. I have seen higher conversions than I've ever seen. List growth is super quick and easy, especially with the use of keywords.

Nachteile:

The platform is not for small businesses who just want to send small text campaigns. It's designed for enterprise companies and requires time to get to know all the functionalities.

Great product

Kommentare: It has been great so far.

Vorteile:

Voyage offers more deep e-commerce features than any other product on the market. The ability to segment, and create customized lead collections is like no other.

Nachteile:

Still some work to do on data and tracking but they move fast and new features are released often with great customer service and they really listen to their customers.

Very Incompetent Team - STAY AWAY

Kommentare: Very poor experience. Worst mar tech platform I’ve used in the Shopify ecosystem.

Vorteile:

Absolutely nothing. It’s bug ridden. And backend CMS is poor.

Nachteile:

Everything about this software is poor. I’d stay far away from it. And their team is incompetent at answering why their technology constantly breaks.

Conversational Commerce using SMS

Vorteile:

You can build delightful subscriber experiences sending personalized messages across the customer lifecycle. Campaign and automations are easy to configure and use.

Nachteile:

It is not easy to find the costs related to the various plans, it would be great to see this platform open up to other instant messaging channels

Good software for SMS marketing

Vorteile:

Voyage has a good turnover for a SMS marketing that we are launching and it can send many SMS at time easily.

Nachteile:

The learning curves is quite high with this software as many of the feature is very different than the feature that i have use on other software. After i am familiar with all the feature, everything is quite smooth.

An intuitive SMS platform with market segmentation

Vorteile:

Voyage Mobile's functionality for segmenting audiences and scheduling SMS-based marketing campaigns is unparalleled. With near-instantaneous engagement feedback and remarkable conversion rates, this platform is a no-brainer for marketing decision makers in ecommerce.

Nachteile:

Improvements to the speed of the user interface could be made but updates seem to be progressing rapidly and I'm sure they'll have these issues resolved in the near term.

Awesome service, awesome people

Vorteile:

I love the ease of Voyage mobile — the first day I was playing around in the dashboard I already understood how to set up my campaigns. Since then, the functionality of the program has only become better and more sophisticated, as a result of a re-design. It truly feels that their team takes all feedback to heart and constantly find ways to grow and improve their service.

Nachteile:

I had trouble with the reporting side of the dashboard in the beginning, but this was re-designed and improved after only a few months. They are a fairly new brand, so we knew we'd be learning and growing alongside them in the beginning :)

Voyage

Kommentare: Voyage has given us a huge opportunity to leverage SMS marketing as a key channel in our mix, driving great ROAS and CTRs.

Vorteile:

Voyage offers both one-time and drip SMS campaigns, plus a wide variety of opt-in methods. List segmentation has also been incredibly valuable.

Nachteile:

Sometimes the UI can be a little counter-intuitive, but the team is always making improvements for ease-of-use and better functionality.

Holy Conversion!

Vorteile:

We have seen a precipitous decline in the efficacy of our outbound email drip campaigns. This platform has been highly effective at getting high conversion for our eComm products and engaging with our best customers.

Nachteile:

Some feature sets forthcoming, but customer team is more than willing to find short term work arounds.

Growing Platform That Cares About Their Customers

Vorteile:

Very attentive support team that really helps with strategy, modal design and more. And the product functionality just plain works. We've seen SMS take the lead over email since starting to use Voyage.

Nachteile:

Some features/tools are really best left to the Voyage team to configure.

Great for startups

Vorteile:

We've been using this to communicate with our fans and contacts. Really nice interface.

Nachteile:

could be a bit less expensive. also would be nice if they add RCS soon

A growing company that cares for its customers

Vorteile:

The team at voyage has been very hands on with the setup and implementation of text campaigns. At every step of the way they have provided spot on advice and worked to help us achieve our goals! They have also worked with us on new features as they have built out the offering.

Nachteile:

We joined early on and the product was a little feature light. But as I said, they have worked hard and fast to build a very robust platform that now we can't live without.