Reservety Erfahrungen

Exceptional White-Glove Service!

Kommentare: My overall experience with Reservety has been outstanding. It is a versatile tool that allows me to manage all aspects of my business, from rentals to complex holiday pricing and payments. The platform's greatest strength is its support team, who are always available and ready to assist. Their dedication and attentiveness have made a significant positive impact on my business operations. I highly recommend Reservety to anyone in need of a comprehensive rental management solution.

Vorteile:

The thing I liked most about Reservety is their incredible support team. They provide a continuous chat service where you can ask questions, submit requests, and report issues at any time. Their attentiveness and round-the-clock availability make managing my business smooth and stress-free.

Nachteile:

The aspect I liked least about Reservety is the initial learning curve. It took a small amount of time to fully understand all the features and capabilities of the platform. However, the comprehensive support provided by their team helped me get up to speed quickly.

Game-Changer for Your Business!

Kommentare: Reservety has been a game-changer for our business! We tried a few different options before finding Reservety and wish we had known about it from the beginning. The price is fair for all the features and the customer service is fantastic. The capabilities are amazing and we look forward to many more years of growing our business with Reservety!

Vorteile:

The thing I like most about Reservety and their team is the ability to listen to your needs and tailor your website to those. The speed at which they work is most impressive.

Nachteile:

The only con is the lack of online training information and the ease of being able to search for it.

A Great Choice for Young Companies!

Kommentare: Reservety is affordable, and easy to use, with great customer service. Some of the more advanced features are difficult to use because there is no comprehensive user guide, but the web design team is great at meeting requests for website customization.

Vorteile:

The website builder is relatively easy to use, although there was a small learning curve to figure out woocommerce. The pricing was unbeatable, and for a new small business like ours, that was huge plus.

Nachteile:

We get spam bot messages through our email linked to the website.

Outstanding software and support for our Snowsports School and Equipment Rental

Kommentare: The entire process from inception to going live was exceptional, the team work hard to ensure you get the results you need. The software itself has been very well developed and comes with a lot of functionality and customisation.

Vorteile:

It is very comprehensive, we use it for booking Snowsports Services and Sports Equipment Rental in English and Japanese. It is simple to use and the support for setup was nothing short of outstanding.

Nachteile:

Nothing, I am so impressed that I struggle to find anything negative.

Our number 1 choice after reviewing several other companies

Kommentare: It was stressful and extremely time consuming to find a company who can truly be my go-to company for my website and scheduling needs. The moment I found Reservety and spoke with someone, I knew this was the company that would be my company long-term. I look forward to many years being a customer of Reservety.

Vorteile:

Customer service is fabulous. When I have a question, I receive an answer in a timely manner. If there is further clarification, I have the option to video chat with someone. The set up of the site was not stressful at all. The website is the way I want it and they are patient with me even with minor adjustments so that I am happy. Through the beta stage, bugs that I discovered, they quickly resolved giving me the ability to go live in a timely manner. Using Reservety has saved me time and money. I was previously using a different website for scheduling and for our storefront. This created potential issues with bookings not to mention additional time duplicating information from the storefront to the scheduling website. I cannot say how much I am glad Reservety was the company I chose for our business. Customers love our website and it was extremely important to me that we kept the same look of our website, not using other companies templates. Reservety made this happen. There were certain features I needed and after explaining to them what I was looking to want from the website and features, they made it all happen! I was not able to find any other company that was willing to give me all the features I needed from a scheduling software. I have never had any issues with the server being down.

Nachteile:

Although not really a con because they have accommodated me, there is a time difference between their work schedule and mine and sometimes that causes a delay with back and forth communication.

I've tried them all and Reservety is the one we prefer.

Kommentare: Reservety has truly transformed the way we manage our Party rental business. Their user-friendly platform simplifies everything, from scheduling to inventory management. The customer support is outstanding, always ready to assist with any queries. Thanks to Reservety, we've streamlined our operations, increased efficiency, and ultimately boosted our business. Highly recommended for anyone in the rental industry.

Vorteile:

Without a doubt, the standout feature of Reservety is their incredible customer service. Using RingCentral chat, their team works like magic, swiftly addressing every query, big or small. This was a huge help as we built our website ourselves. The Reservety team’s patience in teaching us how to use their product was simply outstanding.

Nachteile:

We really wanted to incorporate a specific "Buy Now" type feature that ultimately required us to duplicate product pages which could potentially cause inventory management issues.

Amazing service & great system!

Kommentare: Amazing from start to finish! And they also made a point to confirm that they are still there to provide support should it be needed, even post the initial set-up stage. Very glad I found this company!

Vorteile:

The team at Reservety are really great!! They replicated my current website for the product pages, and also added in a lot of functional aspects my previous website couldn't do! It has made for a much sleeker and easier website for my customers & suppliers, whilst saving us a lot of admin hours through automation! They work very hard to meet all your requests & changes and always reply promptly. Very impressed and would definitely recommend!

Nachteile:

Takes a little time to get your head around using the system, but the team are always on hand to make changes for you / show you how to do it! I really cannot fault anything!

Great Booking Software

Kommentare: At Calabash Baby, we've always strived to provide exceptional experiences for our customers, and Reservety has played a pivotal role in elevating our business to new heights. Reservety isn't just a booking software/webhost; it's been a game-changer for our business. The user-friendly interface made the transition smooth for both our team and customers. From seamless online booking experiences to real-time availability updates, Reservety has transformed the way our customers engage with our offerings. But beyond the technical capabilities, it's the incredible support from the Reservety team that has truly impressed us. Their dedicated team has always been just a message away, ready to assist with any questions or concerns we might have. This level of support has empowered us to maximize the platform's potential and explore new avenues of growth.In a world where efficiency and customer experience reign supreme, Reservety has emerged as our trusted partner. With their innovative booking software/webhost, Calabash Baby has been able to enhance customer engagement, streamline operations, and focus on what truly matters - nurturing the journey of parenthood. We're grateful for Reservety's contribution to our success and look forward to continued growth together!

Vorteile:

Integrating my website with Reservety was super easy! They have made the back end of the booking process super easy and convenient to use, and the fact that they track my inventory for me is a game changer.

Nachteile:

I wish the the blog section was a little more up to date, but that's about it!

Ease of Use

Kommentare: Overall experience has been wonderful. [sensitive content hidden] have been professional, on point and kind. I am overflowing with gratitude as this team created a site that gets the job done and essentially helped the business grow. They deliver every time and are helpful when I just don't have a clue. They really meet you where you are in background operational knowledge and navigation. It has been a pleasure working with the Reservety team!

Vorteile:

Effective communication, timeliness, quality, effective execution! The website does exactly what the customer needs, looks and feels easy to navigate, and administrator functions are not too cumbersome. Reservety has been the perfect companion for my start up and has been able to keep up with the growth of my business. It is as simple as providing the ingredients and the developers/designers put together the rest...the team has been a true blessing to work with!

Nachteile:

You have to be specific and ready to engage for the sake of clarity & execution of your vision.

So happy I found Reservety!

Kommentare: I’m very happy I found reservety from starting my free trial to signing up to the growth plan. I had a vision of what I wanted and we got it done very quickly and effectively. If there’s something I’m not sure about, Reservety always assists me and will also send me tutorials on how to do something for future use. I have looked at many platforms for my baby equipment rental business and reservety has been the only company to have everything that I needed.

Vorteile:

Ease of use, has everything that I wanted to get my website set up, communication and responses very quick

Nachteile:

Overall website is a little slow but it’s certainly functional

A review years in the making

Vorteile:

Our business has been with Reservety for years now. We wanted to give it some time before writing a review so that we had the full range of experiences under our belt. From website development to years later, the experience has been phenomenal. As a small business, it's always a little nerve-racking to hire a vendor, especially anything internet-related, as there are a lot of fly-by-night peddlers (and we've come across our fair share), but Reservety stands apart from all the others. It truly is top-notch. We have been absolutely thrilled with the experience and highly recommend it for anyone else considering among the myriad of other vendors out there.

Nachteile:

None - we have been incredibly happy with every facet of the experience.

Reservety has been integral to my business - Highly recommended

Vorteile:

Reservety has been integral to my business for 1-2 years, offering a user-friendly interface that makes reservation management simple. The decision to purchase the add-on support service has been a wise one, as the support team provides detailed assistance whenever needed. Reservety's commitment to customer service and improvements will keep them staying ahead in the industry. I highly recommend Reservety for its user friendly operation system and customer service.

Nachteile:

default email formats - need more personalized options

Reservety has been Great!

Kommentare: Great experience with a great deal of useful help.

Vorteile:

The response and customer service I get is top notch! I'm not very tech savvy and this team is super responsive to help me with website changes and questions.

Nachteile:

There's nothing I don't like about Reservety so far.

Bells Parties, LLC

Kommentare: I love this company nothing but great experiences,I have tried to build my own in lt didn’t work out for me. So I did a free trial did a video chat and also texting so they can learn my vision of what I wanted. They do above and beyond for every task it 24 7 support you can’t beat that anywhere.

Vorteile:

The ability to set task for the team to add or remove functions to the website.

Nachteile:

Sometimes the website would move slower on different browsers, no fault to the company.

Our number one choice- Reservety

Kommentare: Excellent. Reservety is an excellent value with professional results. We will continue to use this company for as long as it stays that way.

Vorteile:

Customer support is strong / customization abilities are strong / The team is willing to help make your site and system work how you need it to / Ease of transition from previous software and website was key and they made it seamless

Nachteile:

Not really any cons to speak of. They are a growing company and sometimes small things may slip through the cracks on custom requests, however they always make it right and to me that is a great thing.

Must Have Rental Software

Kommentare: My overall experience great and this software continues to exceed my expectations.

Vorteile:

Reservety has everything that I require in an online booking/rental software. I had the hardest time finding a software that provided everything that I needed at an affordable price. Reservety continues to make system updates that makes their software even better. I am glad that I found this software company, I have no plans on switching as it literally provides everything I need. As my business demands change, I can count on the flexibility of this software to meet the needs. My business requires some very unique features that most companies wasn't able to accommodate without charging me through the roof prices (I'm in a newer industry) and Reservety was the only one that could check all the boxes and make the needed customizations to meet my demands.

Nachteile:

The things that I dislike about Reservety are very minimal

Makes running out business so easy!

Kommentare: So far, they have helped us learn our first year in our business so smoothly and made our website easy to navigate. We are overall very pleased with the service we have received.

Vorteile:

There's a lot that I have learned about the website, but should I make a mistake? They are quick to help me fix a mistake, explain what I did and how to avoid it. They never scold me. They're all about teaching me to learn how to do things myself.

Nachteile:

I do think there's a bit of a time difference, so sometimes if I need immediate help, I can't always quite get it but I do feel like they do respond quickly

Easy to use

Kommentare: Easy to use and has lots of customization options

Vorteile:

Customer service and help is exceptional. Every time Ive needed help, they have been able to find solutions and create customizations.

Nachteile:

Weekly I have bots that send me fake emails requesting information from my contact form.

Great Product with Great Support

Kommentare: They have given me a great experience and customized everything to my business needs.

Vorteile:

The best thing about reservety is the support they give you. I am not the best at building/editing websites and they are always extremely fast to get me where I need to go.

Nachteile:

Everything is very minor. One issue I have is navigating the back of house when it is something I have never done, or don't do regularly. But support is always quick to help, or do the task for me.

Exactly what we needed...

Kommentare: Reservety is the answer we have been looking for to meet our rental business needs.  Their website service allows you to set up your business the way you need it to work for you and your customers.  If you get stuck or have questions the Reservety team is there to guide you the process or make the changes for you.  Their pricing is great especially for smaller companies trying to get off the ground.  Their back end/admin area provides inventory and reporting functions so you can keep up with what is in your inventory by date and analytics on orders to show how your business is doing.

Vorteile:

Ease of use, communications, pricing, and overall look of the website are just some of the positives of using Reservety.

Nachteile:

We have not found any negatives to using Reservety.

Excellent Website

Kommentare: I had a great experience using Reservety. It was the perfect platform for my rental businesses. I highly recommend for anyone in the rental business.

Vorteile:

The ease of use and quality of website. Customer service was responsive and very helpful.

Nachteile:

I don't have any complaints or concerns.

Exceeds all our expectations

Kommentare: We have now been using their software for 1 year and just completed our first summer (our busy time as a boat rental company) and they did not disappoint. We had no downtime at all and not a single issue. We did request a couple of changes on our side and they jumped in and took care of it VERY fast.

Vorteile:

The number one pro is ease of communication and speed at which things get done. The customization to our website was an unexpected plus for us. We had a few unique requests for our business as it was a little different than others and they find a way to get it done exactly what we needed. The software itself has everything we required.

Nachteile:

I'll be honest there really are no con's. Whenever we come up with something that we wished the software would do, Reservety does an update and customizes our software to do what we requested.

After trying many others, Reservety does everything we need

Kommentare: We needed our inventory to update in realtime and update the product availability for the customer. Reservety does all this and more. Our customers now book securely online and we need minimal effort during the sales funnel process.

Vorteile:

Amazing support. Nothing is too much of a problem for [SENSITIVE CONTENT]. Very customisable. Incredibly good value for money. Always improving over time.

Nachteile:

Takes a little bit to get the hang of, although it's pretty basic if you've used wordpress interface prior. Some very minor little confusing bits, but their support is always willing to help, often within only a few hours.

Unique Service for our Unique Needs

Vorteile:

During COVID lockdown we needed to convert to more of an online presence. Reservity helped us all the way. We worked together setting up a website and reservation system for our clients to book parties, buy extra services and items and customize their experience with our business. When we were able to reopen after lockdown and found areas that needed more customization for our clients and our team to function better Reservity kept us in business. They remain responsive to our ever changing needs in this new business environment. Thanks Reservity!Jennifer CarterJubilee Zoo - Petting Zoo & Play Place [SENSITIVE CONTENT]

Nachteile:

Interface with our merchant services and point of sale hardware is cumbersome.

Best software to run your online rental business , ever.

Kommentare: I am very satisfied with Reservety.
My customers are very happy, they can now directly see the complete product catalog and book the items they want, pay online using safe payment gateway, with no hassle !

Vorteile:

this software is truly game changer for my business, i had hard times to run online rental business, but then Reservety comes along and make all i need come true! Features they offer that i really love are real time inventory tracking (no more double booking or inventory lost), customer login, unlimited users/customers, complete reporting, marketing tools like coupons, points and rewards, language translation, template customization, and many more. Support is very responsive and helpful. Very recommended with affordable price!!!

Nachteile:

nothing for now, i love all of their features.