Liongard Erfahrungen

An Important data aggregation tool

Vorteile:

Liongard brings all the important data into a single pane of glass. This is important for visibility across all systems for compliance and billing purposes.

Nachteile:

Somewhat confusing billing model but I believe that has been resolved with their new essentials billing tier.

Perfect solution for change management and docum

Vorteile:

Liongard helps you get a grip of valuable data in a readable and exportable format. The most important feature that it will alert you if data you find relevant changes. That helps when bad things happen but most of all in the day to day challenge to keep contract number up to date.

Nachteile:

Sometimes difficult to be aware of inspectors not running or failing and to find/fix that.

Liongard - visibility into the unknown or undocumented

Kommentare: great visibility into the issues customers did not realize they had

Vorteile:

Great way to get a deep dive into a customers security posture when going into a new client

Nachteile:

issue clearing could be a bit simpler but when issues auto clear that is not a concern

Lots and lots of data in one place

Kommentare: Excellent experience. Sales wasn't too pushy, but was helpful through the sales process. Onboarding, which can often be lacking for tools with this many integrations, was great! Support has been super responsive and helpful!

Vorteile:

I love the idea of taking data from nearly every solution we have in place and aggregating it into one tool. From there, reporting is much easier, especially when the reporting requires data from multiple sources.

Nachteile:

The lack of a polished report output makes the reporting side of Liongard an "internal-only" asset. While reporting is a small piece of what Liongard provides, I can see where client facing reports only increases the tool's value to an MSP. The data is there and easily pulled within Liongard, but the output is raw. Great data for internal needs, but needing work for external presentation.

Best software for an MSP !

Kommentare: Peer review.
Change log.
Alerts.
Monitoring.
Evaluations.

Vorteile:

The product is easy to use. Fast development and lots of new features are on the way all the time. Having an up to date view on our clients environment is amazing.

Nachteile:

I would like to have a way to monitor network devices.

Significant potential value to busienss

Kommentare: We're excited by the product and believe over time it will continue to grow in value. That said, it does take time to get our arms around it and how to incorporate it into our business workflows.

Vorteile:

automation of change management and highlighting configurations that are not best practice

Nachteile:

Some UI aspects. It requires a lot of clicks to get the data you want. Specifically when reviewing alerts.