Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Unduit

Schlüsselfertige Lösung für die Verwaltung des Lebenszyklus von Unternehmensgeräten. Reparatur, Recycling, Rückkauf – alles unter einem Dach mit enormen Einsparungen.

Erfahre mehr über Unduit

Vorteile:

Makes it extremely easy to track devices being repaired and also keep track of the cost center that needs to be charged for the repair.

Nachteile:

I don't use it regularly enough so tough question for me to answer.

Bewertungen zu Unduit

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
4,7
Funktionen
4,9
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,5/10

Unduit hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 12 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (12)

Sortieren nach

Hast du Unduit bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (12)

Alok
Alok
Owner in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Total Customer Experience

5,0 vor 5 Jahren

Vorteile:

- Full Life Cycle View - Point of Contact at all steps - Economical - Intuitive - Excellent back-end support

Nachteile:

Nothing yet

Faiza
SVP Corporate Strategy in USA
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Drives value day one, on-boarded users in less than 2 wks, needs more apps on the platform

5,0 vor 5 Jahren

Kommentare: Overall experience has been great. We are already starting to see business outcomes based on which we opted for the software i.e. Tighter device security compliance ( big for us), improved employee productivity and significant savings from buy-back and repair program

Vorteile:

No upfront costs for software platform and pay as you go The apps based platform makes it very easy to use; we only did three one hour training sessions across various timezones for national roll out The software allows setup for offices spread nationally with support for virtual employees all over US Enhanced device security leading to audit compliance HOt swap overnight replacements of devices for our management was a must Lastly, massive savings from repairs and disposition of devices

Nachteile:

So far haven't run into any technical or service related issues. However I can see how there is a need to add more apps to the ecosystem to drive end to end management of devices Not having an ability to integrate into our ticketing system yet Single Sign On will be very helpful in driving enhanced user experience

Traci
IT Director in USA
Pharmazeutika, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

If you can't get to an Apple Store....

4,0 vor 5 Jahren

Kommentare: We use it for our sales field who use iOS devices exclusively. Repairs and battery replacements are quick and easy.

Vorteile:

It has a great GUI and is extremely easy to use

Nachteile:

There isn't anything I don't like about this software.

Derek
Sr IT Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Absolute game changer!

5,0 vor 5 Jahren

Kommentare: Unduit allows us to expedite device repairs from 13 different branches around the country. They make the logistics of gettings devices to and from repair centers easy and cost-effective. We tried using local shops for a while, but it was a nightmare.

Vorteile:

Makes it extremely easy to track devices being repaired and also keep track of the cost center that needs to be charged for the repair.

Nachteile:

Honestly, there is nothing I would change, I just wish end-users would stop breaking devices.

David
Remote Connectivity & Mobility Analyst
Chemikalien, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Using Unduit as a Repair Service

5,0 vor 5 Jahren

Vorteile:

The new dashboard is very easy to navigate. They make it very straight forward and simple.

Nachteile:

Sometimes the orders get confused or delayed, but that does not happen very often at all.

Gina
Support Analyst in USA
Pharmazeutika, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

One less thing to worry about

5,0 vor 5 Jahren

Kommentare: Great Service. Questions always answered. Thankssupport team for your continued guidance and support.

Vorteile:

Ease of use and very helpful customer service.

Nachteile:

Nothing to report as a Con. Very satisfied.

Geoff
IT Support in USA
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

IDI Distributors, Inc.

5,0 vor 5 Jahren

Kommentare: Great web interface. Minimum effort. My emails and questions are answered immediately.

Vorteile:

I like the ease of use of the web portal. I can send a label to a branch office and the process of completing the repairs and shipping the device is handled by the employees at the branch. I don't have to micromanage.

Nachteile:

I'm struggling to find something I like least. So far this is a great tool for us.

Nat
IT Manager in USA
Landwirtschaft, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Unduit Review

4,0 vor 5 Jahren

Vorteile:

Customer Service, Ease of use and multi-platform updates.

Nachteile:

I don't use it regularly enough so tough question for me to answer.

Dave
Senior Mac Support Specialist in USA
Lebensmittelproduktion, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Interface

5,0 vor 5 Jahren

Kommentare: Very easy to get used to, just a little adjusting.

Vorteile:

Very straightforward interface, just like using apps on a mobile device.

Nachteile:

Was a sudden switch, took just a little while to get oriented to it.

Jared
Sr. Network Engineer in USA
Bildungsmanagement, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Unduit Wireless Review

5,0 vor 5 Jahren

Vorteile:

I liked the ease at which I could place an order and track it start to finish. I found the buy back prices for our old equipment very competitive.

Nachteile:

There is currently no way to manage how you want to withdraw funds from your walled via the software. Customer service has to get involved.

Kara
Assistant in USA
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review for Unduit

5,0 vor 5 Jahren

Kommentare: Unduit was very efficient with communication

Vorteile:

very professional and the quality of the repairs were good

Nachteile:

took alittle longer than expected to receive device returned

Peter
Application System Analyst in USA
Chemikalien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Unduit Return

5,0 vor 5 Jahren

Vorteile:

The ease of use of the GUI on the website.

Nachteile:

I have no bad things to say about this software. It is very easy to use.