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Über Twice Commerce
Die E-Commerce- und Store-Management-Lösungen von Twice (früher Rentle) bieten die Tools und Unterstützung für den Start, die Verwaltung und den Ausbau eines Mietgeschäfts.
The professional-looking storefront is an immediate attraction to the software as this represents my business.
For example, the customer information that can be collected from customers is limited to those related to sports.
Nutzerbewertungen filtern (154)
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Nutzerbewertungen filtern (154)
Miet-Service-Köln
Vorteile:
Einfach und für jedermann zu bedienen auch ohne Schulung.
Nachteile:
Bis jeztz haben wir noch keine Nachteile feststellen können.
Antwort von Rentle
vor 3 Monaten
Thank you for sharing your review of Twice Commerce!
Rentle solves a problem for rental owners
Vorteile:
I like that Rentle has multiple pickup locations enabled, and the interface is simple, easy to learn. It is smooth functioning on my Squarespace website and looks beautiful. Provides a no-code solution to take payments and deposits.
Nachteile:
I wish there were more options to customize the calendar function of Rentle, and also, remove the Privacy Policy popup. Last nitpicky thing is I wish that renters can select the pickup location first, before they select the date that they pickup the car, and before the calendar part.
Antwort von Rentle
vor 9 Monaten
Hi Kevin, Thank you for the kind review! We're happy to hear that you've enjoyed our interface design and embedding capabilities. The customisation-related features are something that we keep in mind and are working towards - so be on the lookout for some exciting news coming out soon! We're also here to update you about the pop-up notifications: the only window your customers get is related to cookie tracking, which can be modified through the admin. Best, Twice Commerce team
In Betracht gezogene Alternativen:
Easy to Use and Intuitive
Kommentare: Most Reservation software out there is designed for Events (think; a specific time, date and spots to fill). Rentle gives users the ability to create events, but its power is in its ability to manage inventory of rental equipment like no other software I know (think: I have 50 bicycles, horses, or surfboards (inventory) that I want to rent on a daily basis to as many people as possible without worrying about overbooking and maximize profit and customer satisfaction) - that is Rentle.
Vorteile:
I love the recommended products feature for up sales and faster customer checkout. It was very easy and intuitive to set up on my own and the interface is so very clean and appealing to me and to my customers.
Nachteile:
As an e-marketing business using Rentle for its handling of inventory, scheduling, and intuitive user interface; it's missing something else for our business model. That is, and embed capability for the back end usage from our own website to manage reservations, scheduling, cancellations, extensions, as well as the capability to embed it with limited access for employee/managers only for essential tasks as the ones already mentioned.
Antwort von Rentle
vor 2 Jahren
Thank you Henry for all your feedback. We are really happy to have you using Rentle and we look forward to improving our platform for the needs you listed! Kind regards, Joel
In Betracht gezogene Alternativen:
Setup of shop in free mode for business validation
Vorteile:
I like that is easy to setup to validate out business plan. if our plan works, than we can earn money.That money we will put in the upgraded versions of Rentle
Nachteile:
It's a bit basic. but that's normal for a free version
Antwort von Rentle
letztes Jahr
Hi Dennis, many thanks for your valuable feedback! Please let us know anytime if we can support you with your Rentle Store. Kind regards, Bianka
Perfect Rental platform
Vorteile:
This platform has helped categorize the entire rental business I own and operate. Keeps track of inventory, AND takes online payments
Nachteile:
Packaging products can only be packaged with individual products and not multiples
Antwort von Rentle
letzte Woche
Hi Matthew, Thank you so much for your review! We're thrilled to hear that TWICE has been a perfect fit for your rental business and that it's helped streamline your operations with inventory tracking and online payments. 😊 We appreciate your feedback on packaging products. We understand the limitation of only being able to package individual products, and we're always looking to improve the platform. I'll pass this along to our product team to consider for future updates.
In Betracht gezogene Alternativen:
Rentle - grows with you great
Kommentare: Our business foundation is built off of Rentle and we're thrilled to scale with rentle as they continue to increase the number of features offered.
Vorteile:
We are early on in our business, and my favorite part about rentle.io is the ability to expand on the platform as needed. We were able to test it for free in a trial environment, and then expand to use more of their product features with their "block" upgrade system.
Nachteile:
I don't love the way the pricing breakdowns for various rental lengths. I would like to see a more intuitive sliding scale where rental rates decrease by a % or flat rate for each additional day.
Antwort von Rentle
vor 2 Jahren
Thank you for your feedback Danny! We are introducing more flexibility for the product pricing settings and your comments are very valuable for our product team. Best, Joel
Why we switched to Rentle
Kommentare: Overall we really like Rentle and it fits are basic needs.
Vorteile:
We switched from Six Booking to Rentle for the inventory feature and ease of use. It was easy to set up and met all our important needs.
Nachteile:
I would like more options for editing the online store. The layout is very limited.
Antwort von Rentle
letztes Jahr
Many thanks for your review, Jacqueline! glad to read you found Rentle's inventory beneficial and easy to use :) I am happy to let you know that further customization options are already part of our roadmap. Feel free to keep an eye on https://updates.rentle.io/ to not miss out on any updates that might interest you! Best, Bianka
In Betracht gezogene Alternativen:
Easy to use booking service!
Kommentare: Very happy and satisfied
Vorteile:
Easy to use Free plan Alot of settings/variations Excellent customer service Wordpress plugin Translation support Customization!
Nachteile:
Might be a bit pricy for small businesses
Antwort von Rentle
vor 4 Jahren
Hello Henrik and thank you for your review. Happy to hear that you have been happy with the ease of use. Let's stay in touch!
Very good experience so far
Kommentare: Still early in the process but Rentles support and willingness to get things done is great!
Vorteile:
Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly.
Nachteile:
Tricky to suggest an alternative location for a customer that is looking for a specific product in network of multiple near-by locations. If the location preferred by customer has no inventory, by default customer needs to check other locations manually.
Antwort von Rentle
vor 4 Jahren
Thank you for your review, Teijo! It's charming to hear that we are hitting the mark regarding our mix of functionalities that solve even the most complex rental processes. We will continue to improve, and I can assure you the results will continue to drive the industry forward.
In Betracht gezogene Alternativen:
Title
Vorteile:
Pricing model works very well for me, as I am a startup. The transaction based pricing will go up as my business grows, which is fine for me.
Nachteile:
Translation to German is sometimes a bit "rough", but team at Rentle is open for suggestions.
Antwort von Rentle
vor 3 Jahren
Thank you for your feedback Thomas!
In Betracht gezogene Alternativen:
Recommended
Kommentare: So far the experience has been good. a few more customization options would be great though
Vorteile:
I like that I can write my own checkout note and the booking calendar
Nachteile:
currently its inability to link product variations with images
Antwort von Rentle
vor 2 Jahren
Hi Jheanelle - Many thanks for your review! Our team is always looking for valuable feedback such as yours. Please be assured we are working on introducing more customization options in the future - Stay tuned :) Best, Bianka
Review on Rental
Kommentare: It's a great platform that makes renting items easy to do for businesses. I would love to have credit card on file added, and to be able to negotiate rates.
Vorteile:
Ease of use Clean interface Inventory and booking options
Nachteile:
Cost per transaction could be lower. I would rather pay a flat rate, vs paying a % per order. I would ideally like to have the ordering processing fees to be sub 4% for stripe and rentle combined, and will explore alternate payment options to see if there is a way we can get there. Paying close to $600 per 10k in sales is too much.
Antwort von Rentle
vor 9 Monaten
Thank you for taking the time to write the review, Chase! We really appreciate your feedback and are happy to hear that you liked our interface and found the company to be aligned with your company goals. Unfortunately, we cannot lower our commission fees, as only a part of it goes towards our development and maintenance, while the rest goes to the payment processor. As your business is scaling up, it might be beneficial to switch to another plan — the difference in transaction rates oftentimes covers the price increase — for example BUILD would bring your commissions to a sub-4% level (+$0.30 per transaction). If you have any further questions or want to discuss alternative plan options, please don't hesitate to reach out to us. Best, Twice Commerce team
Rukakeskus
Kommentare: Overall experience has been good and I'm glad we made the decision to switch entirely to Rentle for this season!
Vorteile:
I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees.
Nachteile:
- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.
Antwort von Rentle
vor 4 Jahren
Thank you for your kind review, Henri! It's nice to hear that in most parts the experiences with Rentle have been good. All the cons you mentioned (reports based on location, individual item's rental history, and more flexible text fields) are currently in the development, and we're excited to launch them before the start of the next winter season.
Best rental software for the money
Kommentare: I have had a great experience so far with the free version. I will be checking out the free upgrade and will update my review once I try it out. I am hoping to add the additional features like promotional codes, variations, and manual order entry. I will review those later.
Vorteile:
Cost for small business just starting out was awesome! Customer service is great. Easy to use.
Nachteile:
payment processing fees, no payment integrations with lower fees available in the US.
Antwort von Rentle
vor 2 Jahren
Thanks so much for taking the time to write a review, Gretchen! We really appreciate it :) Feel free to reach out to us anytime via the chat and we are happy to help you getting started with any of our Blocks as you mentioned discount codes, product variants or manual order creation.
In Betracht gezogene Alternativen:
More Flexibility than ever
Vorteile:
The mixture of the online booking process and option of sending manual booking links/payments links has been really great.
Nachteile:
A lot of the customisable features are only available in the premium subscriptions, but the pricing still seems fair.
Antwort von Rentle
letztes Jahr
Many thanks for your feedback, Rand! Gread to read you are finding so many features to make your operations easier than before :) We just recently published new pricing plans - Feel free to reach out to us via chat or email and we'll be happy to support you in finding the right plan for you and your business.
Simple interface, easy to understand and outstanding customer service.
Kommentare: We are a small business. We operate at a physical shop and via Instagram. We realized we can improve our sales if we bring our rental platform online, and Rentle provides us just that. It allows us to operate online and send deliveries via post. Customers no longer need to visit our physical store to rent items.
Vorteile:
First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.
Nachteile:
There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.
Antwort von Rentle
vor 4 Jahren
Thank you for your review, Eliya! We are glad you see how receptive we are to the needs and wants of our clients. We hope you like the improvements and thank you for the feedback.
A solid platform for renting and selling
Kommentare: Rentle has not only allowed me to start up my particularly niche business - it has made the process easy and streamlined. Customer service is also probably the finest I've dealt with.
Vorteile:
Rentle was one of the few services that allowed me to sell and rent products. Rentle achieves this in a simple manner providing the customer with a smooth experience. The rentle store can be embedded into an existing website or be attached to a custom domain to keep branding and the customer experience streamlined.
Nachteile:
Customisation of the store front is currently very limited - this however is due to be improved on.
Antwort von Rentle
vor 9 Monaten
Hi Tom, Thank you for your kind review, we really appreciate it and hope to continue supporting your business in 2024! Our team understands that the customisation capabilities are quite limited at the moment, and it's something that we're working on — we'd recommend keeping an eye on https://updates.twicecommerce.com/ to not miss any exciting news coming soon. Best, Twice Commerce team
Easy to use. Easy learning curve, good features
Kommentare: we have Rentle Advanced but we are in the learning and testing stage. What we noticed is that it will greatly reduce overselling and processes, to focus on the products and the customer. It will also reduce sales costs with the online store.
Vorteile:
very intuitive for the user, simple interface, simple with very good UX. very good real time stock system that avoids overselling (rentals). bulk products and packages.
Nachteile:
an integration with a local payment method would be required (Argentina and LATAM as Mercadopago)
Antwort von Rentle
vor 2 Jahren
Happy to hear Lucas that you are enjoying the simplicity and UX of our platform. Our product team puts a lot of effort and focus on this. We are also constantly working to add new payment methods so we appreciate your feedback regarding Mercadopago! Kind regards, Joel
Truly free to use
Kommentare: Overall, I’ve found it easy to use but lacks a few abilities, like site customization.
Vorteile:
The ease of use is outstanding. I can add products in just a few clicks. Adding details is effortless and not overly burdensome or tedious. The features that are included in the free version are sufficient to get you started. For businesses that are below a certain threshold in monthly sales can see their monthly fee cut to to help business owners out that much more.
Nachteile:
While there are many features that will help you getting your business up and going, there is no customization options when it comes to the look and feel of your online store. I have yet to find any. It’s all black text on a white background.
Antwort von Rentle
vor 2 Jahren
Hi Ben and happy to hear you have found Rentle easy to use and get started with. Thank you for all your other comments as well, within the last month we have released a set of features that give you much more control to customizing the look and feel of your online store! Kind regards, Joel
Rentle, very good tool to manage my kayak renting activity
Kommentare: I'm glad I found Rentle to manage my business! The interface is very nice, both on the user side and the administrator side. I recommend this service to all kayak renters like me !
Vorteile:
Rentle has allowed me to manage kayak rentals for my business. The software was able to take into account my needs such as counting the inventory of kayaks that I rent out. The backend is also very intuitive and allows me to manage very easily
Nachteile:
I would like to be able to send sms to my customers to confirm their reservation. Moreover, I would have liked to have information on how to send an automatic email with all the information that the clients might need before participating in the activity (clothes to take, accepted means of payment...)
Antwort von Rentle
letztes Jahr
Hi Valentin, many thanks for the review - it is much appreciated :) Sending additional text messages would be a great extension. I'd invite you to add this ide to our feedback board at https://feedback.rentle.io/ This is where we collect ideas directly from our merchants, you can upvote other ideas and our product team looks there a lot for their inspiration. Best, Bianka
Very modern and easy to use
Vorteile:
Everything works as it should! The interface is very easy to use, totally intuitive for customers. It was very fast to get our catalog up and running.
Nachteile:
A couple of missing features are the ability to add custom fields to items, and charging for add-ons or rental extensions through Stripe.
Antwort von Rentle
vor 9 Monaten
Hi Matthew, Thank you for taking the time to share your feedback! We're thrilled to hear that our software met your expectations and was easy to use. We understand that some features (like custom item fields) might be missing at the moment, and would like to document your idea — we have recently created a feedback board (accessed via https://updates.twicecommerce.com/feedback), which is reviewed directly by the product development team. We encourage you to share any suggestions there — you can also check out our product updates on the same page :) Best, Twice Commerce team
Perfect fit for rental company
Vorteile:
Fast customer service from developers. Quick to act on bugs and other missing features we might need. Easy to use and learn. Can be run on any computer platform as it only needs a browser. No softwares needed.
Nachteile:
Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental.
Antwort von Rentle
vor 4 Jahren
Thanks for the review Teemu! We are always happy to get your feedback and are constantly looking for new ways for us to support your business in the best possible way.
Easy to use in a small business
Vorteile:
Rentle is easy to use for all of our staff. It fits best for a small business who doesn't have tens of daily reservations.
Nachteile:
Sometimes I hope to see more details of all reservations at the same time, same page. And also the amount of equipments on the stock for the rest of the day
Antwort von Rentle
vor 3 Jahren
Thank you for your feedback Tiina. We are constantly developing ways to provide better and more accurate information about reservations.
In Betracht gezogene Alternativen:
Quick and easy
Kommentare: Hands on and fast answers!
Vorteile:
Super easy to implement and quick support
Nachteile:
Nothing so far xxx
Antwort von Rentle
vor 3 Jahren
Jeroen, Thank you for the review! We will continue to do our best to make renting fast and easy for all rental businesses. We are happy to win your business and we will do our very best to keep you happy.
Rentle Review
Vorteile:
Easy to use. Good customer interface. fast
Nachteile:
Does not send any warning if if you do something wrong. (extend rental time...)
Antwort von Rentle
vor 4 Jahren
Thank you for your kind review, Olli! It's nice to hear how many great experiences with Rentle you are having. The cons you mentioned (are currently in development, and will be addressed as we allow customers to extend their rentals.) We hope you join our beta test group for this feature.