SEON. Fraud Fighters Erfahrungen

Good experience

Kommentare: Good experience, it has allowed us to be more objective in identity validation and fraud identification.

Vorteile:

It is an easy-to-use tool that allows us to validate data that we are not sure of.

Nachteile:

I would like to have more certainty about the data you show.

Great product with a great team

Kommentare: It's a great product and team. All of our questions were answered and the team is extremely responsive.

Vorteile:

The data is predictive and the implementation was seamless.

Nachteile:

Honestly, no downsides, we're experiencing an immediate ROI.

SEON review

Kommentare: Great tool for average price range

Vorteile:

Nice and friendly design and features, nice UI.

Nachteile:

The software is lacking of layout customization.

great tool to check suspicious payments

Kommentare: Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

Vorteile:

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

Nachteile:

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.

Without SEON we would suffer from high amount of chargebacks

Kommentare: With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.

Vorteile:

As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.

Nachteile:

The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!

It’s the Small Things That Matter

Kommentare: I use it for day to day fraud chasing activities. The main benefit of Seon is that I have more information which is the basis of a decision and I can gather these information faster. My overall experience is excellent, highly recommend it.

Vorteile:

For me the most useful tool is the manual email check function where you can validate the account which was used to make a particular transaction. The system gives a score for the email, shows the registered online profiles and even gives information about the possible data breaches. It is very useful and makes my every day work much easier.

Nachteile:

There is not a single thing, the whole site is really good, stable, user friendly and in case of system malfunction I can always contact their support staff who are really helpful and solve every problem in an instant.

Fantastic Anti Fraud Tool

Vorteile:

SEON is a must in fraud prevention for all the digital business that requires high standard of security. Working in gambling industry SEON is the perfect tool to protect the business from bonus hunters, cards fraudsters, multiple identity ecc.

Nachteile:

Really nothing. It’s easy to use even if some training needed to keep the best from all the available functionalities

Easy and effective

Kommentare: we had many bonus hunters, with SEON we reduced the bonus exploitation

Vorteile:

We have been using SEON for many years, it was easy to setup and easier to use. We reduced fraud and bonus abuse within the first few hours. Tech and operational support are fast and always helpful

Nachteile:

actually nothing, it is a good service that pays for itself

Recommend SEON

Kommentare: Very good onboarding help, good API.

Vorteile:

Very good API, quite accurate fraud detection

Nachteile:

Pricing could be improved downside and make more accessible.

Easy to use and effective fraud prevention software.

Vorteile:

Easy to set up, UI is very friendly and is easy to use. It has a very strong automatic fraud filtering and does most of the job by itself.

Nachteile:

Customer service was sometimes unavailable when needed.

SEON is a great platform for Fintech lenders

Kommentare: 1. Seon provides a lot of raw data that may be used for creation your internal fingerprinting algorithm. Based on that data we improve our internal engine that helped us to prevent from on-boarding customers with same device but different application data (fraudsters), also this info were used at our internal graph algorithm for establishing connections between applicants and detect a fraudsters groups
2. For customers with thin credit we have found a lot of useful variables that improved the predictive power of our scoring models, especially variables, devoted to social networks. Customers with thin or even zero credit report is quite common case, especially for PDL segment at South-East Asia region due to lack of public resources such as credit bureau.

Vorteile:

We have been working with SEON more than 2 years and their technology help us a lot both in terms of fraud prevention and enriching data for customers with thin credit report. Each API is well documented, transparent and easy to go from integration perspective. Personal account provides a lot of opportunities beginning from overview of current situation with fraud cases ending with sensitive adjustment of their cloud solution - brilliant. SEON is the one of the few companies that completely opened to their customers' suggestions. Our idea was turned into production feature within a couple of months, and such synergistic in action helped us to score customers more accurate and achieve greater results at our business model.

Nachteile:

Sometimes when we faced with problems on our IT side monthly reconciliation part was rather routinely: finding and comparing requests that hadn't been reported at our IT environment but was at SEON's took some time, probably that process may be refactored to ease that pain for customers.

An Indispensable Fraud Tool that Will Make Your Life Easier!

Kommentare: When I first heard about our plans of integrating SEON, my expectations were rather low and I was somewhat doubting that it will be of any substantial help. However, after only one or two weeks of daily use, it became quite clear to everybody involved in Risk ops that going back to a life without it wasn't going to be an option. Almost two years passed since that time, and during all this time, not a day went by without needing & using SEON,

Vorteile:

Pretty much everything, from the visually appealing and user-friendly platform to the huge volume of useful features, from its surprisingly high accuracy and efficiency to the lovely team behind it... bottom line, it's a must-have tool for any risk department that wants to up its fraud prevention game.

Nachteile:

Very few sections/areas that are too general for the iGaming vertical, 1 or 2 max, but then there are other sections with which you can cross-reference in order to narrow the search down to the info that interests us.

Very Thorough Investigating

Vorteile:

A really complex system with so many different helpful features that makes the investigation side of our job so much more thorough. Being able to see so many different links between accounts and being able to search the system using lots of different features such as IP address etc and being able to block via email address etc is incredibly helpful and makes our job ten times easier.

Nachteile:

It is a lot more complex than the previous system we used (Iovation) so took longer to wrap my head around the system. Not necessarily a con, it just takes more time to get used to.

Helpful team you can rely on

Vorteile:

As the first customer of SEON we are growing together with them. They have been improving their platform and add new features constantly. The UI look great and it is user friendly. The rule engine is very flexible and so far we managed to create rules for any problem.

Nachteile:

The UI is slow sometimes, but the support team helps if we are stuck.

Best fraud prevention tool

Vorteile:

The very best thing is that SEON is super flexible tool which allows to create/modify different rules online using multiple parameters. Back office is running as smooth as a Swiss watch. Additionally I would love to highlight Support Team that provides an excellent service.

Nachteile:

would like to have an online roadmap with the requested features with the possibility to modify and add comment in there

Easy to integrate and a lot of information to help with fraud detection

Vorteile:

The integration with SEON was very easy. The information that we receive from them is very useful to detect fraud. The communication with them is very friendly and they answer any doubts in short time.

Nachteile:

Some fields on the documentation where not very well explained and we had to ask them.

Fraud detection and prevention at it's best

Kommentare: Seon has helped us reduce multi-accounting, bonus abuse, affiliate fraud, self-exclusion fraud and much more. The amount of time saved not having to go through manual checks on accounts and the amount of information it provides so you get a complete overview. If you want a fraud prevention and Fraud detection tool which is easy to use, fantastic support and is great value for money, then look no further.

Vorteile:

How easy it is to use and the support from the team

Nachteile:

Nothing! The whole process was smooth. Integration was fast and simple and support is always active

Great tool in fraud detection

Vorteile:

- user friendly interface - superb customer support 24/7, fast response and resolutions - broad variety of functionalities - regular updates and developements

Nachteile:

- some minor unreliable results in manual email search, probably been corrected since

Credit Collections/ Data confirmation Officer

Kommentare: Seon has been greatly help useful for my daily KPI and it has help in the filtering of users that are fraudulent and thereby reducing the financial risk.

Vorteile:

The feature that shows location.The email of the User showing if or not it is functionalThe Custom fields which shows all the vital information of the User.The transaction information of the User

Nachteile:

seon is too slow and it takes time to load and sometime it do not display data untill much reload of ones gadgets.

Best Anti-Fraud tool ever

Vorteile:

Seon is very user friendly and useful for the purpose.

Nachteile:

IP geolocation could be improved to minimize the risk of mistake

Awesome Fraud Fighting Tool and amazing support

Kommentare: I'd describe SEON as professional, efficient, helpful and friendly

Vorteile:

A 360-degree check on customers, very useful tool to monitor traffic in the high-risk industries. Also providing the chance to build precise rules that fit the business. The assistance is always quick, efficient and friendly

Nachteile:

To build a personalised rule can be challenging, however, the assistance is usually just a message away, always ready to help.

Friendly Plataform

Kommentare: We like the platform and the team that is always friendly with us

Vorteile:

We like the practicality and efficiency of the platform

Nachteile:

We have nothing to complain about the platform

One of our most useful tools fighting fraud

Kommentare: It's been working really well. Using it in all our credit transactions! We feel protected with SEON

Vorteile:

Easy manual integration and of use, outstanding performance in fraud prediction

Nachteile:

The cost it's a little high, specially for API acccess for a small start-up.

Fantastic Fraud prevention tool for online payments

Vorteile:

Ease of use and ease of implementation of it's Fraud API and it's user fingerprinting features.

Nachteile:

Automatically created Machine learning rules need to have a better way of filtering as many are not useful.

Fantastic solution

Kommentare: Absolutely love this. The information available and the level of control make my life a million times easier. I wouldn't be half as effective in my role without it.

Vorteile:

Anyone can log in and get started busting fraudsters with this software. It scales with your experience. The more time you spend with it, the more powerful it gets.

Nachteile:

It's not immediately intuitive, but once you get the hang of it you're good to go.