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Über SEON. Fraud Fighters

Betrugserkennung und -präventions-API, mit Echtzeit-Datenanreicherung, leistungsstarker Scoring-Engine und Whitebox-ML-System.

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Nutzerbewertungen filtern (49)

Bálint H.
Bálint H.
Fraud Analyst in Ungarn
Verifizierter Nutzer auf LinkedIn
Luft- & Raumfahrt, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

great tool to check suspicious payments

5 letztes Jahr

Kommentare: Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

Vorteile:

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

Nachteile:

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thanks for your review, Balint! Glad to hear that the email check function fits into your workflow perfectly. Thanks for the feedback about the login time as well.

Nick S.
Business Development in USA
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great product with a great team

5 vor 6 Monaten

Kommentare: It's a great product and team. All of our questions were answered and the team is extremely responsive.

Vorteile:

The data is predictive and the implementation was seamless.

Nachteile:

Honestly, no downsides, we're experiencing an immediate ROI.

In Betracht gezogene Alternativen: minFraud und IPQualityScore Fraud Prevention & Proxy Detection

Gründe für den Wechsel zu SEON. Fraud Fighters: The SEON data was predictable, which leads me to believe that the data is fresher, not to mention cost effective. When you combine this with a company / team that is easy to work with, it's satisfying.

Antwort von SEON. Fraud Fighters

vor 6 Monaten

Hey Nick, Thank you for your review! We're glad to hear that we can help your business fight fraud more efficiently! Really appreciate this awesome review! Happy Fraud Fighting!

Ruben L.
Merchant Risk Manager in Spanien
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

SEON review

4 letztes Jahr

Kommentare: Great tool for average price range

Vorteile:

Nice and friendly design and features, nice UI.

Nachteile:

The software is lacking of layout customization.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thank you for your review, Ruben. It's great to hear that you like our UI. Thank you for your feedback regarding the dashboard. Our developer team works hard to improve the interface and make our product the best tool for fighting fraud.

Bence T.
Bence T.
Founder in Ungarn
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Without SEON we would suffer from high amount of chargebacks

5 vor 2 Jahren

Kommentare: With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.

Vorteile:

As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.

Nachteile:

The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!

Peter K.
Peter K.
Fraud Analyst in Ungarn
Verifizierter Nutzer auf LinkedIn
Fluggesellschaften/Luftfahrt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It’s the Small Things That Matter

5 letztes Jahr

Kommentare: I use it for day to day fraud chasing activities. The main benefit of Seon is that I have more information which is the basis of a decision and I can gather these information faster. My overall experience is excellent, highly recommend it.

Vorteile:

For me the most useful tool is the manual email check function where you can validate the account which was used to make a particular transaction. The system gives a score for the email, shows the registered online profiles and even gives information about the possible data breaches. It is very useful and makes my every day work much easier.

Nachteile:

There is not a single thing, the whole site is really good, stable, user friendly and in case of system malfunction I can always contact their support staff who are really helpful and solve every problem in an instant.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thanks for your answer, Peter. It's great to hear that you're satisfied with our product so much. We are super proud of our support staff, the true heroes. But you too, for choosing us.

Federico S.
Federico S.
Head of Sportsbook in Italien
Verifizierter Nutzer auf LinkedIn
Glücksspiel & Casinos, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fantastic Anti Fraud Tool

5 letztes Jahr

Vorteile:

SEON is a must in fraud prevention for all the digital business that requires high standard of security. Working in gambling industry SEON is the perfect tool to protect the business from bonus hunters, cards fraudsters, multiple identity ecc.

Nachteile:

Really nothing. It’s easy to use even if some training needed to keep the best from all the available functionalities

Antwort von SEON. Fraud Fighters

letztes Jahr

Thanks for the 5-star review, Federico! It's great to fight fraud together. Let's keep the bonus hunters and cards fraudsters out.

Vaughan B.
Risk & Payments Manager in Malta
Glücksspiel & Casinos, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fraud detection and prevention at it's best

5 vor 9 Monaten

Kommentare: Seon has helped us reduce multi-accounting, bonus abuse, affiliate fraud, self-exclusion fraud and much more. The amount of time saved not having to go through manual checks on accounts and the amount of information it provides so you get a complete overview. If you want a fraud prevention and Fraud detection tool which is easy to use, fantastic support and is great value for money, then look no further.

Vorteile:

How easy it is to use and the support from the team

Nachteile:

Nothing! The whole process was smooth. Integration was fast and simple and support is always active

Antwort von SEON. Fraud Fighters

vor 9 Monaten

Thank you for your review, Vaughan! So good to read your super positive review! We're really happy that we can be a part of your success story!

Verifizierter Rezensent
Business architect in Brasilien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Recommend SEON

5 vor 9 Monaten

Kommentare: Very good onboarding help, good API.

Vorteile:

Very good API, quite accurate fraud detection

Nachteile:

Pricing could be improved downside and make more accessible.

In Betracht gezogene Alternativen: Veriff

Antwort von SEON. Fraud Fighters

vor 9 Monaten

Thank you for your review! We're happy you like our API solution!

Jeff G.
Payments and Abuse Associate in Australien
Glücksspiel & Casinos, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic solution

5 vor 10 Monaten

Kommentare: Absolutely love this. The information available and the level of control make my life a million times easier. I wouldn't be half as effective in my role without it.

Vorteile:

Anyone can log in and get started busting fraudsters with this software. It scales with your experience. The more time you spend with it, the more powerful it gets.

Nachteile:

It's not immediately intuitive, but once you get the hang of it you're good to go.

Antwort von SEON. Fraud Fighters

vor 10 Monaten

Thank you so much for your review, Jeff! Let's keep on Fighting Fraud together!

Vikram J.
CEO in Indien
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great Device Fingerprinting Technology

5 vor 7 Monaten

Vorteile:

First of all, support is great. Within a matter of seconds, one can book a meeting with them. A free trial account is too good that allow understanding the platform without wasting money on RnD but right after that, realised that their solution is what we need for our problem.

Nachteile:

There is nothing to complain about this tool is what we require for our problem

Antwort von SEON. Fraud Fighters

vor 6 Monaten

Hey Vikram, Thanks so much for your review! It means, and really help us improve our product. We're super happy you liked the free trial and that now we'll be able to help you even fight fraud long term. Let us know if you need any help, we're happy to assist you!

Vladimir V.
Head of Risk-Tech in Russland
Finanzdienstleistungen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SEON is a great platform for Fintech lenders

5 letztes Jahr

Kommentare: 1. Seon provides a lot of raw data that may be used for creation your internal fingerprinting algorithm. Based on that data we improve our internal engine that helped us to prevent from on-boarding customers with same device but different application data (fraudsters), also this info were used at our internal graph algorithm for establishing connections between applicants and detect a fraudsters groups
2. For customers with thin credit we have found a lot of useful variables that improved the predictive power of our scoring models, especially variables, devoted to social networks. Customers with thin or even zero credit report is quite common case, especially for PDL segment at South-East Asia region due to lack of public resources such as credit bureau.

Vorteile:

We have been working with SEON more than 2 years and their technology help us a lot both in terms of fraud prevention and enriching data for customers with thin credit report. Each API is well documented, transparent and easy to go from integration perspective. Personal account provides a lot of opportunities beginning from overview of current situation with fraud cases ending with sensitive adjustment of their cloud solution - brilliant. SEON is the one of the few companies that completely opened to their customers' suggestions. Our idea was turned into production feature within a couple of months, and such synergistic in action helped us to score customers more accurate and achieve greater results at our business model.

Nachteile:

Sometimes when we faced with problems on our IT side monthly reconciliation part was rather routinely: finding and comparing requests that hadn't been reported at our IT environment but was at SEON's took some time, probably that process may be refactored to ease that pain for customers.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thanks for your review, Vladimir! We're grateful to work with you and happy that you're satisfied with our product. Keep on giving suggestions for us. We take your needs seriously.

Sarah R.
Fraud & Risk Executive in UK
Glücksspiel & Casinos, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very Thorough Investigating

5 letztes Jahr

Vorteile:

A really complex system with so many different helpful features that makes the investigation side of our job so much more thorough. Being able to see so many different links between accounts and being able to search the system using lots of different features such as IP address etc and being able to block via email address etc is incredibly helpful and makes our job ten times easier.

Nachteile:

It is a lot more complex than the previous system we used (Iovation) so took longer to wrap my head around the system. Not necessarily a con, it just takes more time to get used to.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thanks for your review, Sarah. "makes our job ten times easier." - feels so good to read this. Sure, the switch between systems can be a little challenging for the first couple of weeks, so we truly encourage you to contact us if you need any assistance. We're happy to help!

Sándor K.
CEO in Ungarn
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Helpful team you can rely on

5 letztes Jahr

Vorteile:

As the first customer of SEON we are growing together with them. They have been improving their platform and add new features constantly. The UI look great and it is user friendly. The rule engine is very flexible and so far we managed to create rules for any problem.

Nachteile:

The UI is slow sometimes, but the support team helps if we are stuck.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thank you for your review, Sandor. We are more than fortunate to have Barion as our first customer. We have come a long way together and can celebrate every step of our journey. Thank you for believing in us.

Georgiy Y.
Risk Team Leader in Montenegro
Finanzdienstleistungen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best fraud prevention tool

5 letztes Jahr

Vorteile:

The very best thing is that SEON is super flexible tool which allows to create/modify different rules online using multiple parameters. Back office is running as smooth as a Swiss watch. Additionally I would love to highlight Support Team that provides an excellent service.

Nachteile:

would like to have an online roadmap with the requested features with the possibility to modify and add comment in there

Antwort von SEON. Fraud Fighters

letztes Jahr

Thanks for your review Georgiy. Thank you for your feedback, we're going to consider the online roadmap.

Verifizierter Rezensent
CIO in Italien
Verifizierter Nutzer auf LinkedIn
Glücksspiel & Casinos, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy and effective

5 letztes Jahr

Kommentare: we had many bonus hunters, with SEON we reduced the bonus exploitation

Vorteile:

We have been using SEON for many years, it was easy to setup and easier to use. We reduced fraud and bonus abuse within the first few hours. Tech and operational support are fast and always helpful

Nachteile:

actually nothing, it is a good service that pays for itself

Antwort von SEON. Fraud Fighters

letztes Jahr

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us We're proud to fight bonus exploitation together with you.

Carles G.
Software Engineer in Spanien
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to integrate and a lot of information to help with fraud detection

5 letztes Jahr

Vorteile:

The integration with SEON was very easy. The information that we receive from them is very useful to detect fraud. The communication with them is very friendly and they answer any doubts in short time.

Nachteile:

Some fields on the documentation where not very well explained and we had to ask them.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thank you for your review, Carles. There is documentation in progress that will explain most of the functions of our product. Utill then, please feel free to contact us whenever you need assistance. We are happy to help you out :)

Anita V.
Fraud analyst in Ungarn
Fluggesellschaften/Luftfahrt, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool in fraud detection

5 letztes Jahr

Vorteile:

- user friendly interface - superb customer support 24/7, fast response and resolutions - broad variety of functionalities - regular updates and developements

Nachteile:

- some minor unreliable results in manual email search, probably been corrected since

Antwort von SEON. Fraud Fighters

letztes Jahr

Thanks for your review, Anita. Glad you like our product and customer support. Please, do not hesitate to contact us for assistance in case of email search issues. We're happy to help.

Verifizierter Rezensent
Senior Fraud Analyst in Italien
Verifizierter Nutzer auf LinkedIn
Glücksspiel & Casinos, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Anti-Fraud tool ever

5 letztes Jahr

Vorteile:

Seon is very user friendly and useful for the purpose.

Nachteile:

IP geolocation could be improved to minimize the risk of mistake

Antwort von SEON Technologies

letztes Jahr

Thank you for your review! We appreciate the kind words and glad that you like our product! Our team works hard to provide the best experience possible, we will look for IP geolocation inaccuracies. Thank you for your feedback.

Giuseppe G.
Senior Chargeback Analyst in Malta
Glücksspiel & Casinos, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Awesome Fraud Fighting Tool and amazing support

5 vor 12 Monaten

Kommentare: I'd describe SEON as professional, efficient, helpful and friendly

Vorteile:

A 360-degree check on customers, very useful tool to monitor traffic in the high-risk industries. Also providing the chance to build precise rules that fit the business. The assistance is always quick, efficient and friendly

Nachteile:

To build a personalised rule can be challenging, however, the assistance is usually just a message away, always ready to help.

Antwort von SEON. Fraud Fighters

vor 11 Monaten

Giuseppe, thanks for your review! Love to hear that you like our solution and that it's a great fit for your needs. Please let us know if you need further assistance with the custom rules, we're happy to help.

Ricardo T.
CEO in Brasilien
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Friendly Plataform

5 letztes Jahr

Kommentare: We like the platform and the team that is always friendly with us

Vorteile:

We like the practicality and efficiency of the platform

Nachteile:

We have nothing to complain about the platform

Antwort von SEON. Fraud Fighters

letztes Jahr

Thank you for your review, Ricardo. We're glad you find our product practical. Let's keep on fighting fraud together.

Aleksandar L.
Aleksandar L.
Customer Success Team Lead in Serbien
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use and effective fraud prevention software.

5 vor 2 Jahren

Vorteile:

Easy to set up, UI is very friendly and is easy to use. It has a very strong automatic fraud filtering and does most of the job by itself.

Nachteile:

Customer service was sometimes unavailable when needed.

Verifizierter Rezensent
CEO in Mexiko
Verifizierter Nutzer auf LinkedIn
Bankwesen, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

One of our most useful tools fighting fraud

5 letztes Jahr

Kommentare: It's been working really well. Using it in all our credit transactions! We feel protected with SEON

Vorteile:

Easy manual integration and of use, outstanding performance in fraud prediction

Nachteile:

The cost it's a little high, specially for API acccess for a small start-up.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thank you for your review! Glad to hear that the integrated system works really well in your company. Let us if we can be of any help in the future.

Tiago G.
Sysadmin & Deliverability in Portugal
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic Fraud prevention tool for online payments

4 letztes Jahr

Vorteile:

Ease of use and ease of implementation of it's Fraud API and it's user fingerprinting features.

Nachteile:

Automatically created Machine learning rules need to have a better way of filtering as many are not useful.

Antwort von SEON. Fraud Fighters

letztes Jahr

Thanks for your review, Tiago. Great to hear you highlighting the fingerprinting features, we've been working hard to improve it day-by-day. Thank you for your feedback on the rules as well!

Yannick D.
CEO in Mexiko
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent Product

5 letztes Jahr

Kommentare: SEON has helped us in preventing issuing loans to fraudsters that our system was not able to catch nor identify.

Vorteile:

SEON really eases the process. It is good to use it in scoring. WhatsApp flag helps to separate fraud.

Nachteile:

More friendly dashboard would be great!!!

Antwort von SEON. Fraud Fighters

letztes Jahr

Thank you for your review, Yannick. It's great to read that our product helps your workflow! Thank you for your feedback regarding the dashboards! Our developer team works hard on improving the dashboard panels.

Verifizierter Rezensent
Analyst in Italien
Verifizierter Nutzer auf LinkedIn
Glücksspiel & Casinos, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A great tool for my business

5 letztes Jahr

Vorteile:

It's a very smart software, with a clear interface and a powerful engine inside

Nachteile:

I know it is going to develop more social-oriented tools, which are still missing

Antwort von SEON Technologies

letztes Jahr

Thank you for your review! We're glad you like our solution, our developers work hard to bring new features to life. Please, do not hesitate to contact and tell us more about the missing social tools. We are happy to help!