Bewertet am 28.5.2019
Vorteile: It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.
Nachteile: I like everything is very helpful and easy
Bewertet am 14.6.2019
Kommentare: Very professional and fantastic service
Vorteile: Very flexible. Asset management combined with service desk in a really good way. Chat oriented communication.
Nachteile: At the beginning it might be difficult to understand the whole concept of the system but once you get into the details it occurs that it's really powerful in terms of configuration and adoption to the organisation in which it works.
Antwort des Softwareanbieters
von OPGK RZESZOW an 17.6.2019
Thank you for reviewing us. We are working hard to improve the overall onboarding experience.
Bewertet am 15.2.2020
Vorteile: Breaks down something as complicated as asset management into a relatively easy concept to understand and implement within a company.
Nachteile: Initially tough to figure out. There is a steep learning curve