Über Continually

Chatbot-Software, die bei der Erfassung von Kundenkontakten, der Automatisierung der Terminplanung und der Bindung von Besuchern Unterstützung bietet.

Erfahre mehr über Continually

Vorteile:

Also the features in the chat are great. The subaccount feature and branding are next level which make for an agency to work with multiple clients easily.

Nachteile:

What I don't like is its limited configuration. I would love to stop displaying the bot once I had captured an email but there is no function to do that.

Bewertungen zu Continually

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
4,3
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

8,8/10

Continually hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 34 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (34)

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Nutzerbewertungen filtern (34)

Paulo A.
Paulo A.
Doutor Em Computação in Brasilien
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to use and powerful

5 vor 3 Jahren

Kommentare: I am using Continually on my site and it is amazing. I am getting 4x more subscribers and returning visitors since with the bots, the users can interact with me and find the information they need. Also, I can know how better help the visitors.

Vorteile:

What I love in continually is how easy is to use it and how easy is to create and modify robots. In 20 minutes I can create a lead capture robot that is both interesting and useful.

Nachteile:

I would like to have a full landing page with a custom robot but o believe this is in the roadmap

Antwort von Continually

vor 3 Jahren

Hi Paulo, Thanks a lot for the feedback! I am thrilled to hear you found it easy to get some bots up and running. Congrats on getting more subscribers & returning visitors! Definitely keep an eye on the roadmap for more news on the full landing page. We're shipping improvements to the platform every week and this is one of the areas we're working on right now.

Verifizierter Rezensent
Principal Consultant in Libanon
Verifizierter Nutzer auf LinkedIn
Personalwesen, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

An Amazing Chatbot Builder That Is Easy To Use & Has Some Killer Features

5 letztes Jahr

Kommentare: I love continually and would highly recommend it to anyone looking for a similar solution

Vorteile:

This is a great chatbot builder that will help capture leads easily. Continually can be used to set up appointments, capture visitor details and assist site visitors.

Nachteile:

One issue that I found a bit unpleasant about continually is that it tends to slow my site down a little (not talking about a major slow-down here, but it is something worth mentioning)

Michael C.
CEO in Nepal
E-Learning, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Not a Fan

2 vor 2 Jahren

Vorteile:

Easy to set up. Offered a lifetime deal.

Nachteile:

The software is weak compared to it's competitors, the service is shady and it slows your site down. The main issue for me is that they brand EVERYTHING and make you pay an extra $118.00 to remove their logos from your already paid account. That means you pay them for an account and email time you use the your paid account it still shows their company logo to your customers. I hate white label black mail. I sent in multiple requests in their system. Never heard back (and I have a paid business account). All and all it seems to be a one man show.

Shade O.
Shade O.
Business Owner in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fun with sheer Power!

5 vor 2 Jahren

Kommentare: It really allows me to easily automated the repetitive tasks, freeing up my time to do more productive work.

Vorteile:

I love the fact that setting up a chatbot in Continually is actually FUN and uncomplicated! Really! It is so easy with powerful features in-built, I knew this was a keeper from the moment I started using it! Add to that, the growing templates library make it super easy to set up a chatbot and tweak it to fit your specific situation relatively quickly.

Nachteile:

I truly wish they add Facebook Messenger support to their service! This would be killer! Then I could use Continually for ALL my chatbot needs! To be fair, it has been suggested as a feature request so fingers crossed!

Antwort von Continually

vor 2 Jahren

Hey Shade, Thanks so much for taking the time to share your feedback! We hear you on the Facebook messenger request. We ship updates every week and our goal is to make Continually the easiest, most useful - and most fun - chatbot builder :)

Ian B.
Ian B.
Managing Director in UK
Verifizierter Nutzer auf LinkedIn
E-Learning, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Really solid live chat and bot platform. Great support. Order of magnitude cheaper than Drift.

5 vor 10 Monaten

Kommentare: As above - we're using both live chat and bots and have essentially replaced Drift with it at a fraction of the price.

Vorteile:

I replaced Drift with Continually a year or so ago and it's done a perfect job. features are equivalent in terms of what I need. Website integration is better - they showed me how to auto-prefill the name and email of visitors from email visits or logged in users - Drift couldn't do that. Live chat and bot just work. Support is very responsive and have added many updates to the product since I bought.

Nachteile:

Would really benefit from fuller integration with helpdesk software to allow automatic ticket creation when needed so we don't have to manage complex support queries inside a live chat tool. Would also be better to have a combined view of chats started by a bot automation along with normal live chat. Right now people interacting with the bot appear in a different section even if you're using the bot to prompt live chat with a few questions.

Bryan M.
Bryan M.
Product Director in USA
Verifizierter Nutzer auf LinkedIn
Design, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Our choice for chatbot plus livechat integration

5 vor 3 Jahren

Kommentare: We strongly believe that chatbot software should supplement live chat rather than replace it. It was critical for us to have a chatbot software that would seamlessly transition our visitors into live chat when they needed it. Continually does this better than other options that we've seen, at a price that is very reasonable.

Vorteile:

Continually provides powerful chatbot automation combined with livechat that connects to Slack. Users that interact with our chatbot can seamlessly transition into a live chat or schedule a phone call.

Nachteile:

I wish that there was more reporting options both for leads and chats over time. This would help us optimize our chatbot and livechat performance better.

Antwort von Continually

vor 3 Jahren

Bryan, Thanks so much for taking the time to share your experience with our platform. I'm really delighted that you are getting the right balance between live chat and automation. We'll be looking at improved reporting on the roadmap so you can expect to see improvements here in the future. Best, Paul

Vincent po B.
Vincent po B.
Managing Director & Global Chief Marketing & Technology Officer in Kanada
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

One of the better chatbot apps on market

5 vor 3 Jahren

Kommentare: Overally, I love using Continually and would recommend this chatbot over others.

Vorteile:

It's very easy to setup. I've tested out MANY chatbot providers and most haven't been too appealing or are difficult to setup. Continually has been great and easy to setup. Every day, my visitors are interacting my Continally chatbot. I also got in on a nice lifetime deal through Appsumo so I'm happy with what I have now. I started off on the free plan and it is also adequate for small sites and those wanting to test it out.

Nachteile:

The Zapier integration still needs improvement but just glad they have this now.

Antwort von Continually

vor 3 Jahren

Hey Vincent, I'm glad that you had find our product user-friendly. Wonderful that the chatbot is effectively engaging your visitors. We'll do our best to keep on improving the Zapier integration. Thanks for the detailed feedback. We're always happy to hear suggestions / comments to help enhance our systems. Best, Paul

Yann I.
Yann I.
Consultant in Finnland
Verifizierter Nutzer auf LinkedIn
Onlinemedien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The perfect way to engage my website visitors, leads, prospects and customers!

5 letztes Jahr

Vorteile:

There are several things I like about Continually, but if I had to pick the one I like the most, it would be its engagement features. I really like the idea of being able to rely on a tool that lets me create and deploy chatbots that I can use to put my conversations and exchanges with website visitors, leads, prospects and customers on autopilot. I can use this for engagement, for lead generation, marketing, sales, and even for customer support. But, sometimes, you can't do everything automatically... and that's why I like the fact that Continually also serves as a live chat platform and app (the smartphone app is really handy because it lets me keep track of everything and engage even when I'm on the go) that I can use to communicate with people in real-time. I feel as if some features don't let you fully leverage engagement because they either let you build chatbots that work automatically or they simply offer you live chat functionalities. You don't always see both options, and I really like that Continually does offer you both.

Nachteile:

While I'm a big fan of Continually, I sometimes feel a little overwhelmed by it when I try to build complex chatbots... maybe it's just me but I wonder if a slightly different approach (in the user interface/dashboard, perhaps?) would help with this

Verifizierter Rezensent
Founder in Brasilien
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to use and Awesome tool to generate leads.

5 vor 2 Jahren

Kommentare: Very happy with it, can't say anything bad about this bot. Just waiting for FB integration!

Vorteile:

In about 24 hours after installing this bot on your website, we sold a $1000+ service! The lead came when no one was there to take the call, and the fast response provided by the funnel we created with the bot made the sale! Couldn't be happier. The UX/UI is fantastic and VERY easy to use. If you can draw match doodles, you can do this! The bot is super easy to setup and in no time you will have it running for your business.

Nachteile:

The design is awesome, but, they need to add Facebook messenger integration, is the only thing we miss. Facebook is huge for customers. They said tell will integrate it soon.

Antwort von Continually

vor 2 Jahren

Hey there, Thanks for sharing! I'm really glad you were able to make the sale using the bots. We're very happy when customers are getting great result! We're are always open to hear suggestions / comments to help enhance our systems. Thanks again for sharing your thoughts! Best, Paul

Alberto S.
Alberto S.
Chief Marketing Officer in Mexiko
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Super-easy, super-fast chabot builder for lead capturing

5 vor 3 Jahren

Kommentare: In just about a week after installing the chatbot I increased my conversion by 50%. So my experience is very positive.

Vorteile:

It's dead easy to set up. The focus of this chatbot is for capturing leads on the fly. I set it up and have increased my conversion rate (lead capturing) about 50%. That is quite a lot. In the past (no chatbot) I had been leaking a lot of leads.

Nachteile:

What I don't like is its limited configuration. I would love to stop displaying the bot once I had captured an email but there is no function to do that. Still waiting for this option from the developer.

Antwort von Continually

vor 3 Jahren

Hey Alberto, Thanks for sharing your experience about Continually. Great to hear that your conversion rate increased to 50% That's awesome! We really appreciate suggestion / comments to make our product better. We'll definitely take this into consideration Best, Paul

Ram R.
Owner in Indien
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple & Cute Chatbot For Websites

5 vor 3 Jahren

Kommentare: We love it, its easy to use, no learning curve, easy to deploy. We already generated leads and we are happy with Continually.

Vorteile:

Continually is one of the easiest Chatbot Builder available in the market. Super easy to build a bot and deploy on the website. We literally built and deployed a bot under 30 minutes. The bot has very nice inviting UI. Continually has a lead management system built in, which is really amazing, their UI & UX is very simple and straight forward.

Nachteile:

We did not see any cons as of now, we love the simplicity and it does what it needs to do (Engage with visitors and collect leads).

Antwort von Continually

vor 3 Jahren

Hey Ram, I'm so glad to hear you're already generating leads! We'll keep working to make Continually easy and quick to use. If you have any suggestions or feedback, we're always keen to hear them. Thanks again for signing up and sharing your experience. Paul

Daniel W.
CEO in Kanada
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Lead generation with a easy to use bot and great tech team behind

5 vor 3 Jahren

Kommentare: Overall an amazing tool, the ideas are almost endless and I am exciting to see where the journey will go. If your are on the search for a great and easy to integrate bot you should look no further.

Vorteile:

Continually has a great user interface with an intuitive workflow that makes it extremely easy to use. It gives the creator the opportunity to concentrate on their ideas in building a lead generating bot. Personally I like the improvements over the last couple of months, seeing that this is going forward and making the process lightning fast. Thanks to the lead documentation you get great customer feedback and insights what helped us improving the e-commerce experience on our site.

Nachteile:

I see improvement in the area of the calendar integration. If there was the chance to connect more than one calendar it could easily act as an adanced booking calendar system and we wouldn't need an extra subscription based integration. For example: We have a stand up paddle board rental with multiple boards. That means at the same time multiple boards could be rented out. At the moment I don't see the possibility to have multiple times blocked or occupied several times. I mean this would just be a really nice thing to have and not a must.

Antwort von Continually

vor 3 Jahren

Hi Daniel, Thanks for taking the time to write such a detailed and thoughtful review. I'm really glad your getting good customer feedback and that the workflow is helping! We just shipped an update to support multiple calendars, and will keep working to make this part of the product more and more useful: https://updates.continual.ly/determine-availability-across-multiple-calendars-103679 Thanks again for coming on board. Paul

Luis P.
English teacher & blogger in Spanien
Bildungsmanagement, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Dead easy chat bot builder

5 vor 3 Jahren

Kommentare: Thanks to Continually I can easily build chatbots quickly and integrate them into my site in no time at all.

Vorteile:

I've been using a couple of chatbot builders in the last few months, but none comes close to how easy Continually is to use. Their UI/UX is just unbeatable and it's helped me keep my site visitors engaged and decrease the number of support queries.

Nachteile:

One of the great things is that it also offers live chat. However, I hate that this is through Slack, as I'm not a regular Slack user and don't really like it that much.

Antwort von Continually

vor 3 Jahren

Hey Luis, Thanks for your detailed feedback, we're always happy when customers are getting great results. Good news: expanding our live chat feature set is on our public roadmap. We'll keep you posted as those improvements get closer to shipping. Thanks again for sharing your thoughts! Best, Paul

Verifizierter Rezensent
Director of Clinical Research in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best Chatbot I Have Worked With

5 vor 3 Jahren

Kommentare: It just works. It works easily, deploys easily, chatbots are built easily, my customers understand the chatbot and have followed it through all the steps, and it has made my life easier! 10/10

Vorteile:

I found this chatbot builder through AppSumo after having tried multiple other ones. None of the other chatbot builders had an easy to use interface to create the chatbots or the advanced features that Continually offer. With the other chatbot builders, they were never as easy to use as advertised. It would take hours (upon hours) to create a half-decent chatbot that never really did what I wanted it to do. With Continually, the interface is so super easy that you could do it in your sleep! It took a quarter of the time, it is all visual, I was able to add gifs and images without a problem, and my chatbot just works. I couldn't ask for more.

Nachteile:

There are no cons that I can think of. I got it for a great price, it is super easy to use, and they keep making it better. That is everything I ask for in a chatbot builder or any SAAS product.

Antwort von Continually

vor 3 Jahren

Hey there, Thanks for your detailed feedback, We're always happy to hear suggestions / comments to help enhance our systems. I'm glad that you are having a great experience using our chatbots, We made it user-friendly to make it easier for our clients especially beginners. Thanks again for sharing your thoughts! Best, Paul

Dale D.
Founder/CEO in USA
Professionelles Training & Coaching, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The absolute best bot

5 vor 2 Jahren

Kommentare: I am beyond thrilled to have this product. The company itself and their support has been amazing as well. [SENSITIVE CONTENT HIDDEN] impressed me beyond anything I ever expected. This experience has been absolutely incredible.

Vorteile:

The multiple bot options, the customized workflows, the ease of use in creating each bot, absolutely magnificent.

Nachteile:

That I didn’t find it sooner. This has been my best find in the tech space.

Antwort von Continually

vor 2 Jahren

Hey Dale, I really appreciate you taking the time to share your experience. Thanks so much for the positive feedback! Great to hear your bots are working well.

Simon K.
Founder and COO in Australien
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software and easy to use

5 vor 2 Jahren

Kommentare: The builder was really ewasy for a non IT person like me, it was designed for normal people and not techies...

Vorteile:

It only took me one afternoon to set this up on my website, it was really easy to use, and I can edit my bots as the new scenarios occur.

Nachteile:

I wish they had their own chat app, so I dont need to use Slack

Antwort von Continually

vor 2 Jahren

Simon, Thanks so much for taking the time to share your experience with us. Great to hear that you were able to get up and running quickly. Some good news - we've developed a native live chat app and mobile apps as an alternative to Slack. Let me know if you need any help to make the change. Thanks again!

Joao B.
Managing partner in Portugal
Medizinische Praxis, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

So simple so good

5 vor 2 Jahren

Vorteile:

It’s very simple. In 5 minutes you have a chatbot ready to use

Nachteile:

I’d like integration with facebook, whatsapp, etc

Antwort von Continually

vor 2 Jahren

Hey Joao, Thanks so much for taking the time to share your experience with us. We ship new features every week and will take on board your feedback about support for Facebook and WhatsApp.

Tobias F.
CEO in Deutschland
Informationsdienst, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing tool - helps us save time and money

5 vor 2 Jahren

Vorteile:

Very easy to setup - the UI is just beautiful and everything just works great. The setup takes only a few minutes until you can get started capturing leads! I compared many different providers but this is just the all-in-one solution we needed.

Nachteile:

I did not find anything to complain about yet!

Antwort von Continually

vor 2 Jahren

Hey Tobias, Great to hear that you were able to get up and running quickly. We're delighted to have you as a customer. Thanks for the positive feedback on the UI, I will be sure to pass it on the rest of the team

Ashok A.
Designer in Indien
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best chat/chatbot builder platform

5 vor 6 Monaten

Kommentare: Continually is the best chat platform that I have ever used.

Vorteile:

It is great, their nocode chat builder is easy to use and clean UI. Also the features in the chat are great. The subaccount feature and branding are next level which make for an agency to work with multiple clients easily.

Nachteile:

Still need more documentation or tutorials to understand the logics and integrations.

Anton S.
Anton S.
Managing Director in Japan
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Product Bad Customer Service

3 vor 2 Jahren

Kommentare: Good Product but needs work on customer service and reliability.

Vorteile:

It is easy to setup and work with simple and easy to use..

Nachteile:

When you have problems, customer service isnt responsive and takes days and be wary of hitting limits, they might revoke your account like they did mine. They arent built for scale.

Antwort von Continually

vor 2 Jahren

Hi Anton, I'm sorry to hear you were disappointed with your experience interacting with customer service. Adhering to our terms of service and plan limitations is something we insist on for the benefit of all our customers. I do see how this would be frustrating from your perspective. We wish you all the best for the future.

Sam I.
Owner in Israel
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Goof product but bad customer support

2 vor 3 Monaten

Kommentare: Overall I enjoy building chat with continually but I'm afraid they won't take this product to the next level.

Vorteile:

I like the ease of the application. You can build your own bot very quickly and embed it on your website. The editor of the chat is very clear and I like the UI of the application. You can connect the chat to a google shhet and you can retrieve data from the google sheet and display it on your chat. Also you chan use the api widget and send the data to a webhook - you may use integromat and zapier.

Nachteile:

The support and development are bad. When you embed the chat on your site it loads 8 scripts. All scripts do not have cache ttl. This may slow down the load time of your site. I tried several times to alert the support that they need to change it without any success.

Rithvik P.
Rithvik P.
Chief Executive Officer in Indien
Verifizierter Nutzer auf LinkedIn
Forschung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best Chatbot builder for non techies

5 vor 3 Jahren

Kommentare: Yes saved me alot of time, easy to setup and build a bot. Great for scheduling appointments. If you are non techie and need to build bots this is the one for you.

Vorteile:

Easiest way to create a chat bot and deploy. I have variety of chat bot builders but continually stands out because of its learning curve is almost zero even a person with out any coding knowledge can build it easily.

Nachteile:

Would like to have some more options and integrations

Antwort von Continually

vor 3 Jahren

Hey Rithvik, It is great to hear you're saving time and getting appointments booked. I hear your feedback on the need for more integrations and we will be working on those in the coming months. Thanks so much for taking the time to share your experience with us! Paul

David M.
owner in UK
Internet, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

No brainer for a user friendly chatbot install

5 vor 3 Jahren

Kommentare: I have saved hours of my time with this software. The lead return was literally instant!

Vorteile:

SImplicity and ease of use. The configuration is a breeze with the option to utilise conditional bots along with quickly creating multiple bot types. The templates ease the learning process which in fairness is simplicity personified.

Nachteile:

Any shortcomings I have requested have been added to the roadmap. These guys actively listen and are constantly improving the user experience

Antwort von Continually

vor 3 Jahren

David, Thank you so much for the feedback. I'm so glad to hear you're getting good results! Definitely keep an eye on the roadmap as we're shipping improvements to the platform every week. Paul

Kevin s T.
Entrepreneur in Australien
E-Learning, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Focused on improvement and beautiful

5 vor 2 Jahren

Kommentare: Great product, pretty bad customer service.

Vorteile:

Beautiful UI, good mobile app, and the website is fast.

Nachteile:

Customer service. They are so focused on improving the app which is important that they once told me the developer's time is better spent on that rather than a request I have.

Swithin P.
Project manager in Kanada
Finanzdienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Continually brings you leads

5 vor 3 Jahren

Kommentare: We were getting hits on the website but very few actually went on to use the contact form, with continually they were kept engaged they many of them actually booked appointments through the chat bot, these then converted to paying customers. I've found it very effective in lead conversions.

Vorteile:

Ease of use, seamless integration with Google calendar, fast to deploy and excellent back end UI

Nachteile:

I didn't find any cons in the chat bot builder

Antwort von Continually

vor 3 Jahren

Hey Swithin, I'm so glad to hear you're seeing good engagement and conversion. Thanks for sharing your experience. And do let us know if you find anything we can improve! Paul