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seit 15 Jahren bei der Softwareauswahl

Über Breezeway

Die Immobilienbetrieb- und Messaging-Plattform von Breezeway erleichtert die Koordination von Reinigungs-, Inspektions- und Wartungsaufträgen.

Erfahre mehr über Breezeway

Vorteile:

I decided to give this one a try and we have been blown away. It is going to give me so much information on how we run our business, and how much tasks and supplies are truly costing me.

Nachteile:

It takes time to setup but I'm not sure how you could change that component of it. Other areas include: It is slow to update.

Bewertungen zu Breezeway

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,1/10

Breezeway hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 67 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (67)

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Nutzerbewertungen filtern (67)

Leah R
Leah R
Managing Director in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hands down best support team in the business

5,0 vor 8 Monaten

Kommentare: We have nothing but great feedback for Breezeway they are the entire package strong support team, a consistent product, and continually striving to improve and make the product stronger.

Vorteile:

In today's fast-paced world, managing housekeeping and inspection tasks efficiently is crucial for businesses of all sizes. We implemented Breezeway 3 + years ago and it has been a stand-out product in our tech stack. Not only is the product top notch the support team is hands down the best in the business. Their communication and follow through is impeccable. Even if a question or concern can not be immediately answered the team always uses their resources and continually keep in communication until the issue is resolved or the question is answered. Breezeway allows for seamless scheduling and coordinating and minimizes miscommunications among the team and the potential for missed cleans/inspections. The ability to customize inspections has been very valuable due to our luxury homes which are all very unique. Bluewater Homeowner Partners are impressed when we tell them we can add specific requirements that pertain only to their home to ensure they are completed every visit.

Nachteile:

The feature that I would love to see improved is on the vendor side. A housekeeping company must assign cleans to employees on a desktop not within the mobile app. I believe the thought process behind this is all companies have an administrative employee however, a lot of our vendors are managing and in the field. We have found workarounds but again down the road, this enhancement would be great.

Antwort von Breezeway

vor 8 Monaten

Love the love for our Support team. We agree that our team is pretty special! Thanks for sharing your experience. Great feedback for service partner improvements so we'll make sure that's shared with the appropriate team members!

Sammy
Business Operations Manager in USA
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Breezeway automation has saved us time and money!

5,0 vor 7 Monaten

Vorteile:

Breezeway has helped streamline our daily cleaning and inspection process for guest and owner reservations, as well as maintenance tasks. The task automation has saved us a lot of time!

Nachteile:

It would be beneficial if we could create subtasks within a task and assign those subtasks to different employees. This would help us with larger, multistep projects. It would also be nice if users could create private task lists for themselves without assigning them to a specific property.

Antwort von Breezeway

vor 7 Monaten

So glad that we're helping you save time! Thanks for sharing your experience. Subtasks are definitely something we hear our clients would benefit from often so it's a feature we're considering in the future!

Kelly
Owner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Their Software is buggy and did not work. With no refund its basically theft or fraud

1,0 vor 9 Monaten

Kommentare: We first came into knowledge of Breezeway through a safety presentation they gave on a webcast for Arizonans for Responsible Tourism (AZRT). In contacting Breezeway for this service we were given a fairly persistent presentation on their management software and nothing about the safety component other than they would have someone get back to us. The management software presentation did have its appeal so we went along with while following up on the safety measures we were first presented with. It took many months and many follow ups before we did finally hear from someone in their safety division. He confirmed our suspicion that they were using the safety presentations as a bait-and-switch to sell their management software and because of this, he had been too busy to get in touch with us sooner.Due to the high promises and high appeal of the of the management software, we did eventually sign up and went through extensive hours putting together the information they needed to set us up. Unfortunately their software never worked and was referred to as being buggy. Breezeway continued to charge us and would not let us cancel with out penalty. Essentially they present one company function, admittedly bait-and-switch to another division for software that did not work for us, but aggressively hold to strict cancellation terms along with non-refundable monthly billings; this while we spend a great amount of time and frustration on their non-functional software.

Vorteile:

They have a good idea with their management software and present it well. The safety component was of great interest (however it is really used for a bait-and-switch so never benefited)

Nachteile:

Their software is buggy and it never worked. They refused to refund us and hold a strict cancellation policy that they fought hard to continue charging. A lot of frustration with the bugs in their software and a great amount of time and never a benefit as we were never able to use due to the bugs. Additionally it cost us a decent amount of money prior to cancelling. Again they would not refund even through we were never able to use due to the bugs.

Antwort von Breezeway

vor 8 Monaten

We're sad to hear your experience with Breezeway as this does not reflect the high level of client support that our team offers and many of our clients rave about. It looks like our team was in contact with you about cancellation and waived the standard policy. If you'd like to discuss further, please feel to reach out to our team at support@breezeway.io.

Michelle
Operations Manager in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We love Breezeway

5,0 vor 2 Jahren

Kommentare: LOVE!! Great support.

Vorteile:

Where to start - easy of finding workorders. Easy of creating workorders. The communication inside a WO - cuts down on phone calls to each other. The guest texting feature. Recurring WO.

Nachteile:

At times it takes both the ap and the desktop version on your phone to get all the information.

Stacy
General Manager in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

MUST HAVE PRODUCT!!!

5,0 vor 5 Jahren

Kommentare: We love it, and can't wait to learn more!!

Vorteile:

As an Owner/General Manager of a vacation rental company I am inundated with new software and products all the time. I decided to give this one a try and we have been blown away. It is going to give me so much information on how we run our business, and how much tasks and supplies are truly costing me. We have only been using it about 3 months and we haven't even dived in to all of it.

Nachteile:

Comments section has been the hardest for us. We use slack and like its ease of keeping everyone in the loop. We feel the comments section isn't as quick and easy for people to use, again its been 2 months so could be us :)

Adam
VP of Business Development in USA
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My team would quit if we stopped using Breezeway

5,0 vor 11 Monaten

Kommentare: Great experience from start to finish. Knowledgable sales staff, best onboarding and support in the industry, good development pace, and strong integrations with other software.

Vorteile:

- Breezeway is the best vacation rental operations and guest communications tool available. - It was challenge to receive and pay vendor invoices prior to Breezeway. We would spend the first couple days of the week tracking down vendors and invoices from the weekend. Breezeway eliminated this challenge entirely. We now use Breezeway to generate the invoices and pay the vendors in real-time. - Huge improvement to the manual scheduling we were managing prior to Breezeway.- Communications across the team, in real-time, has sped up our turn-days and improved the overall guest experience. - The guest text messaging and Guest Book are critical tools for us to connect with guests and ensure a great experience in real-time. - Work order reporting to homeowners is a huge improvement, and the history of work at the property is great for guest and homeowner reference. - The Breezeway support team is the best in the industry. - The product is intuitive and easy to learn. - Our team would quit if we got rid of Breezeway. :)

Nachteile:

- None- Operations and Guest Communications are critical to our success as vacation rental managers, and Breezeway is best-in-class.

Antwort von Breezeway

vor 8 Monaten

Thanks for taking the time to share your experience with Breezeway, Adam. We're happy to provide these essential products to the industry and are glad to hear that they're making your team's jobs easier!

Brian
CEO in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Breezeway is a Breeze

5,0 vor 8 Monaten

Kommentare: We are able to quickly access work orders and communicate with techs, cleaners, and inspectors in an efficient manner. This process makes our day-to-day operations run smoothly. We use the supplies feature to maintain inventory. This helps keep us up to date on needed items. We love having the templates to be able to meet the needs of each individual property.

Vorteile:

The features that are impactful for Harris vacations is the ease with which we are able to set up tasks and manage them for cleaning and maintenance. We find it very user-friendly and easy to navigate.

Nachteile:

Integration was not difficult but as with any new software it took time for us to get adjusted.

Antwort von Breezeway

vor 8 Monaten

Thanks so much for taking the time to share your feedback!

Kerrie
Co-Owner/Property Manager in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Can't imagine doing business without it!

5,0 vor 8 Monaten

Kommentare: Breezeway is so easy to use and, while extremely robust, if you only utilize one or two features you will still be getting your money's worth. Completely plug in and you'll wonder how you ever did business without it!

Vorteile:

We love that we can make schedule changes quickly and easily as the day goes on and that all issues in the field are reported immediately back to admin team to handle. Having the map feature, access instructions, property details, photos, notes, checklists, and special instructions all at the fingertips of our field operators is business-changing. Even our lease tech savvy inspector can easily use the app.

Nachteile:

The ONLY suggestion I have for a feature add on would be the ability to follow certain tasks and receive notifications for that task only.

Antwort von Breezeway

vor 8 Monaten

We love this! Our team built Breezeway to be a user-friendly tool to make operations easier and we're glad your team has experienced this! Love the idea about notifications and we'll make sure this is shared with our Product team!

John
Partner in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Operations Management

5,0 vor 8 Monaten

Kommentare: Management of our owners assets the the teams that support those assets

Vorteile:

Ease of use and scheduling for maintenance, auditing and cleaning

Nachteile:

Owner reporting is lacking, company reporting is starting to show value and no Kaba Integration for guest access codes, we have to use a competitors product doubling my expenses.

Antwort von Breezeway

vor 8 Monaten

Thanks for taking the time to review Breezeway, John! We've really appreciated your support and feedback through the years. We're aware of the opportunity to increase reporting overall within the platform. We're committed to continue building out this reporting and improvements to our integration with Kaba, which will be a win for everyone!

Matthew
Matthew
Chief Technology Officer in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best VR Operations Product on the market

5,0 vor 7 Monaten

Vorteile:

I love how innovative Breezeway is. They are continually adding new features, asking for end user feedback and make sure the system is top notch!

Nachteile:

It's hard to find something to complain about, but if I had to choose something, it would be integrations are not true/full two-way communications. There are aspects of it that can write back to our PMS, but I wouldn't consider it complete. But again, not a huge deal.

Antwort von Breezeway

vor 7 Monaten

Thanks for sharing. We're always looking to improve our integrations so look forward to building more connectivity in the future!

Bjørn Schrøder
Bjørn Schrøder
Sr. PMO in Dänemark
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Leading property and operations management platform

4,0 vor 8 Monaten

Kommentare: We have had an overwhelmingly positive experience with Breezeway. The entire process, from signing the contract to implementing the system, was incredibly smooth and hassle-free. Within a matter of weeks, we successfully onboarded Breezeway and leveraged its capabilities to support over 300 properties.Impressed by its performance during the trial period, we confidently expanded our usage to encompass 6,000 homes and a workforce of more than 500 individuals. Throughout this scaling process, Breezeway demonstrated exceptional reliability and efficiency, ensuring that there were no delays or shortcomings on their part.Moreover, Breezeway went above and beyond our expectations by offering to translate the app into Danish, our native language. This gesture exemplifies their commitment to providing a personalized and user-friendly experience, catering to the specific needs of our organization.

Vorteile:

When we arrived at Breezeway, it immediately became evident that they were operating at the pinnacle of their industry. Their profound understanding of the rental market meant that Breezeway effortlessly catered to all our needs, requiring minimal custom development.Breezeway provides an exceptionally refined product, encompassing both a comprehensive desktop version and seamless mobile app. Their offering exemplifies maturity, allowing us to effortlessly manage our operations across various devices.

Nachteile:

While Breezeway excels in the US market, it remains evident that their focus primarily lies within this region, as evidenced by limited support for international date and time formats. Although seemingly minor, addressing this design flaw is of significant importance.In terms of API support, Breezeway does offer the functionality to push/pull data. However, the available APIs are currently limited to select datasets. To further enhance their capabilities, it is imperative for Breezeway to develop additional APIs that enable the seamless integration of any data entered through the user interface via the API endpoints. This would provide users with a comprehensive and versatile platform for data management and streamline their operations.

Antwort von Breezeway

vor 8 Monaten

Thanks for sharing your experience. We have been thrilled to help support your needs over the last year+ and look forward to a long standing relationship and growing together!

Mike
SVP, Operations in USA
Gastgewerbe, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product

5,0 vor 8 Monaten

Kommentare: I am very pleased with Breezeway and the team overall. They are always working to get better, and they want to work with us. They know how to take care of customers, and know that operationally, the better the software, the easier it is for us as clients.

Vorteile:

Breezeway has allowed us to Streamline a lot of processes, which in term has really helped us become more efficient as a company. We are able to work smarter, and the time saved has allowed us to work on other areas of concern when we didn't have the time before. The support staff is great to work with, and we are able to have very open, collaborative conversations with them and always very supportive to our concerns.

Nachteile:

At times, during our busy days, the system runs a little slow. They are aware of this, and doing what they can to improve that.

Antwort von Breezeway

vor 8 Monaten

Thanks, Mike. We're so appreciative of all the feedback your team has provided over the years and look forward to continuing to grow together!

Barbara
Owner in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Breezeway Benefits

5,0 vor 8 Monaten

Kommentare: It's been a very positive experience. Breezeway is very easy to contact with any questions or issues and even a simple "Is it possible to do this?" question.

Vorteile:

Integration was easy and mostly done by Breezeway. It is very accessible for other departments to look for an answer they need rather than call or send an email asking a question. It has made a huge difference for scheduling all the different areas that encompass housekeeping. It is very flexible to set it up for what an individual company needs

Nachteile:

If everyone in your company is used to computers/software there shouldn't be any issues If you have someone who is not good with or used to software it can be a challenge for them to figure out the system

Antwort von Breezeway

vor 8 Monaten

Thanks for your review of Breezeway - we're so glad that you've seen such a positive impact from scheduling since you added Breezeway!

Annie
Vice President in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Breezeway Critical to LTA Operations

5,0 vor 8 Monaten

Kommentare: Since implementing Breezeway we have increased guest satisfaction exponentially when it comes to communication. Prior to Breezeway, our guests would have to make a call, go through the phone tree and wait on hold just to get the WIFI password. We now are able to send "clickable" addresses via text so the guest doesn't have to search through emails to know where they are going. It's provided more accountability for our housekeepers as they are required to photograph BBQ's and fireplaces and other items that sometimes get missed in a cleaning. Breezeway is essential to our operations.

Vorteile:

It was designed with usability in mind. Fast integration. Very short learning curve. Great support. Innovative developers come up with things before you know you need them.

Nachteile:

They are raising my expectations of other vendors in the vacation rental space.

Antwort von Breezeway

vor 8 Monaten

We're continually striving to provide the highest level of service to clients and am so glad to see it resonates! Thanks for taking the time to leave a review of Breezeway, Annie. We look forward to continuing to work with you and the LTA team!

Kimberly
Kimberly
Inspections Cleaner in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great once you understand!

4,0 vor 2 Jahren

Kommentare: I am glad I just need to look and go. It allows for addresses to be used in GPS directly from the breezeway app to maps. I don't need to worry about what or with whom I work as it is listed. It takes forever and sometimes glitches but I'm happy with it!

Vorteile:

I love the fact that we can put in the galleries different pictures so staff or anyone honestly could go ahead and use those for booking photos. It is essential most places stage the same over and over. With customized checklists each different quirk can be relayed to the cleaner swiftly. I love being able to know names of guests arriving so I can thank them on behalf of the company. And it helps we get to see the prices and leave our comments. Aw

Nachteile:

The features I dislike the most are: no comparison photos to match up like Properly, lack of direct communication with people for emergencies, and that it allows so many micro details that the admins get a bit overzealous with the requirements.

Natalia
COO in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Leading Tool for Vacation Rental Operations

5,0 letztes Jahr

Kommentare: It's amazing! I have been working with the Breezeway team now for several years, and I can only say they are always ready to help; they listen carefully to our needs and so far have developed an amazing tool to make successful the BOH.

Vorteile:

Schedule rules, text message tool, dashboard.

Nachteile:

Integrations with a lost and found and after-hours service will be a great addition.

Antwort von Breezeway

vor 8 Monaten

So glad to hear about the great experience you've had with Breezeway. We've worked hard to build the leading operations platform and much of that success comes from clients like you! Love hearing the additions that could make you even more efficient so we'll make sure those suggestions get in front of our Product team! Look forward to a long partnership together:)

Anthony
Head of Operations in UK
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Scale up use breezeway

5,0 vor 8 Monaten

Kommentare: Amazing customer service team, great product

Vorteile:

Breezeway has been a long time supplier for ALTIDO across the regions we operate. The easy to use platform allows us to track, plan, execute anything that happens in our properties

Nachteile:

Video upload even if it is just 30 seconds

Antwort von Breezeway

vor 8 Monaten

We love working with the ALTIDO team and appreciate you taking time to share your experience!

Joanne
Hospitality Manager in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Scheduling/Task Assigning Software for a Busy Team

4,0 letztes Jahr

Kommentare: We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us. The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.

Vorteile:

The user interface for this software is SO easy to use. I love how detailed you can choose to be for task templates, which is very crucial for us since we have large houses with a lot of details that our housekeepers need to be aware of for their cleans. We also have many small maintenance tasks that need to be created at any time and the ease of assigning tasks to technicians is great. We utilize the 'comments' section of individual tasks to easily communicate with our technicians and contractors. This is an easy mobile app for all of our cleaners to use for referencing directions as well as communicating quickly with our management team.

Nachteile:

I don't have any cons however I would love to be able to see a full calendar view on the mobile app version of the software as opposed to list items.

Carrie
Assistant Housekeeping Manager in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Breezeway is vital to our operations

5,0 vor 8 Monaten

Vorteile:

Breezeway has changed our operations for the better! All of the processes we used to have to do manually have been streamlined, saving time and making our department so much more efficient. It has allowed us to review and improve upon things we never could have imagined having time to do. It has also increased our accountability and communications beyond what we could have imagined.

Nachteile:

I can't say there have been many cons since implementing Breezeway. The team has always been very receptive with our requests, and available to guide us through functionalities of the system we might not have known about to tailor our operations to our working needs.

Antwort von Breezeway

vor 8 Monaten

Thanks for taking the time to share your experience! We're so glad you've been able to improve so many aspects of operations since implementing Breezeway!

John
Operations Coordinator in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Crucial Partner

5,0 vor 3 Jahren

Vorteile:

Our company has used Breezeway since their early days, and we have enjoyed growing alongside this incredible software. Breezeway is our crucial task management platform that we use to organize crucial field operations for our business. The clear and intuitive interface of Breezeway is my favorite feature as our company's primary administrator. The processes for building anything from home profiles to checklists is clear-cut. The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.

Nachteile:

I think that, with Breezeway being a younger company, many of their ideas and systems are incomplete or yet to be fully developed. While the key processes, such as workflow scheduling, are currently automatable, most other features are only semi-automatable or non-automatable. When working with a large home portfolio, processing lots of data at once can be time-consuming.

Jessica
COO in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Vital for our Business

5,0 vor 8 Monaten

Kommentare: Breezeway has really saved our company so much time and money by streamlining our operations. Their entire team is wonderful.

Vorteile:

We originally implemented Breezeway for help with trackability as far as billing for maintenance, and accountability for housekeeping. It has worked wonderfully for that, and since then we have really utilized the many autoscheduling features.

Nachteile:

We would love to see a little more flexibility and accessibility for our grounds team in the app. The BW team is always eager to hear our suggestions and have implemented several of them.

Antwort von Breezeway

vor 8 Monaten

Love to see that you've continued to get more out of the platform! Thanks for sharing your feedback:)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

One of the best in the industry

4,0 vor 4 Jahren

Vorteile:

Breezeway isn't perfect but man do they work hard on improvements and roll them out regularly and quickly. They are also great about communicating.

Nachteile:

Some of the newer tools and features are buggy but that's to be expected. The biggest downside for us is that we still can't automate certain things like scheduling of vacancy checks and transfer of service orders to our owner portal. Hopefully those are on the horizon.

Nikki
Consultant in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Critical to Our Company's Workflow

4,0 letztes Jahr

Kommentare: We had an productive, thorough and helpful on-boarding session with [SENSITIVE CONTENT] . Our service representative[SENSITIVE CONTENT] is prompt, smart and considerate. Our company has been using Breezeway for under six months and we are excited to take advantage of more features that are currently under-utilized in the upcoming year.

Vorteile:

Breezeway allows our scatter-site company employees to communicate with management effectively. We have been able to streamline our efforts and improve efficiency by using cleaning templates and discovering areas where improvement is needed through labor productivity and reporting patterns of issue trends.

Nachteile:

There is a lag time between our Channel Management Software and Breezeway that has created a few issues when we receive last-minute bookings. The messaging feature can load slowly sometimes.

Melanie
Director of Reservations in USA
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Operations Management Software!

5,0 letztes Jahr

Kommentare: Overall using Breezeway has brough so much organization and accountability to our business. We now use it at all of our vacation rentals that we manage throughout the world.

Vorteile:

Breezeway's training and implementation process are excellent. They give you personalized training, but also have amazing videos and articles that help you troubleshoot when needed. Their support team is also extremely fast and through with their follow ups.Overall the program is very easy to use, and they also provide an app which is necessary for operations staff who are out and about working in the field and not at a desk. They also seem to constantly be making improvements and adding new features for guest communication.

Nachteile:

I really can't think of anything negative about this program.

Antwort von Breezeway

vor 8 Monaten

Our Implementation team works hard to provide the highest level of personalized attention as we know implementing new systems can be stressful and we're glad to see you felt that! We appreciate you sharing your experience:)

Jon
General Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We love Breezeway

5,0 vor 8 Monaten

Kommentare: Organizing housekeeping, maintenance inspections, work flow and guest communciations.

Vorteile:

We just love Breezeway. Our entire team is on it all daily. It's like our central control for all things housekeeping, maintenance and inspections.

Nachteile:

The only item we would like to try and get solved is when we create blocks, the system doesn't recognize those. We have found a work around for now.

Antwort von Breezeway

vor 8 Monaten

Thanks for sharing your experience with Breezeway. Our team works diligently to resolve any issues and understand when things aren't working exactly as you'd like. If you haven't already, reach out to your Account Manager who can dig into those pesky blocks:)