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Über Infrasys Cloud POS

Mit mehr als 7.000 Installationen bietet Infrasys die umfassendste Cloud-POS-Lösung für Hotel- und Restaurantbetreiber.

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Nutzerbewertungen filtern (15)

Jose M.
Regional IT Manager in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

One of the Best Solutions for POS systems

5 letztes Jahr

Kommentare: The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.

Vorteile:

- Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support.

Nachteile:

- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.

In Betracht gezogene Alternativen: Simphony POS, POSitouch und NCR Aloha

Warum Infrasys Cloud POS gewählt wurde: The customer service from Aloha is the worst, also we have several terminal that doesn't work and never received a straight proposal to make them work.

Zuvor genutzte Software: NCR Aloha

Gründe für den Wechsel zu Infrasys Cloud POS: First, they support. All the guys who works with them love it. Also, the price is competitive and they give to us more personalization options.

Antwort von A Shiji Group Brand

letztes Jahr

Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Akshay C.
IT Manager in Fidschi
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Solution

5 letztes Jahr

Kommentare: so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

Vorteile:

paperless ordering system - We deployed Ipad in most of the hotels works very well.

Nachteile:

KDS improvements - think this needs abit of work.

In Betracht gezogene Alternativen: Simphony POS

Gründe für den Wechsel zu Infrasys Cloud POS: Price, the architectural setup and its hardware compatibility

Antwort von A Shiji Group Brand

letztes Jahr

Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Hirshard B.
Food & Beverage Manager (Pre-opening) in Malediven
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Value for money and user friendly.

4 letztes Jahr

Kommentare: Few better options than Micros POS system.

Vorteile:

User friendly, from the back end and user end.

Nachteile:

Inter facing with opera, that you could not view the posted bill directly.

In Betracht gezogene Alternativen: Microsoft Project

Zuvor genutzte Software: Microsoft Project

Gründe für den Wechsel zu Infrasys Cloud POS: Value for money and user friendly.

Antwort von A Shiji Group Brand

letztes Jahr

Hello Hirshard, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Made Y.
Sr IT Manager in Indonesien
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation

5 letztes Jahr

Kommentare: In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .

Vorteile:

-It's real cloud base and Realtime sync , user able work and manage the system from anywhere - The POS System serve very fast on operation , easy administration menu and system . -Secure with all aspect of action transaction capture in logs . - No proprietary hardware and OS , can work on Windows Base OS also iOS and Android - Reliable of system performance , very minimum down time - Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours - The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation - Flexible reporting module

Nachteile:

The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .

Antwort von A Shiji Group Brand

letztes Jahr

Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Claudio V.
Future Leader in Australien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Infrasys POS Feedback

5 letztes Jahr

Vorteile:

Ability to customise POS display based on user preference. Ease of editing and customising as need be. Creating additional items, menus, drop downs etc are simple to make Cloud based system so updates are quick to go live Ability to switch between outlets quickly and on all devices Utilisation of iPad's which allow for more efficient service Digital signatures

Nachteile:

System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency

Antwort von A Shiji Group Brand

letztes Jahr

Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Ericson G.
IT Manager in Singapur
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Outstanding Support

5 letztes Jahr

Vorteile:

Infrasys support team are very professional and easy to work with. They make sure that they are there when you need them. The system overall is stable and easy to use. The flexibility to change menus in the cloud is added feature specially now most are working at home.

Nachteile:

It will be good if we can make that report available online so that those working from home can access reports and view checks. If Infrasys can work with Oracle to have checkview feature inside PMS, that will be great!

Antwort von A Shiji Group Brand

letztes Jahr

Hello Ericson, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Monica S.
General Manager in Spanien
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Infrays review

4 letztes Jahr

Kommentare: Really Infrasys is helping us with our daily work, reducing not productive tasks and delivering all infortmation needed to manage our business.

Vorteile:

Easy yo use but with multiple configuration options that allow us to satisfy our operational needs. Our existing hardware was reused without additional investments.

Nachteile:

Stable, no crahes or screenshots and really simple for waiters.

Antwort von A Shiji Group Brand

letztes Jahr

Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Cj T.
IT Manager in Malaysia
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Infrasys Cloud POS Review

5 letztes Jahr

Kommentare: Overall experience is satisfactory, considering no major system errors has occurred over the past 9 months.

Vorteile:

- Good interface - Able to open multiple tabs - Well organized - Easy to extract / import data

Nachteile:

- Still requires on-premise machine for interface and communications - Setting up of certain lists and items can be a lengthy process as we need to set up the item, category and then buttons. Certain tasks can be automated.

Antwort von A Shiji Group Brand

letztes Jahr

Hello CJ, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Uffe H.
Environmental officer in Dänemark
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

New Integration between PMS and POS

4 letztes Jahr

Kommentare: Overall we have gotten to a stable connection and daily use of the product that enables our bar to operate with a seamless integration with our Hotel PMS system.

Vorteile:

I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team

Nachteile:

creating reports can sometimes be a little bit confusing

Antwort von A Shiji Group Brand

letztes Jahr

Hello Uffe, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Shaffiq N.
freelancer in Malaysia
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Worthy of money and very convenient

5 vor 5 Monaten

Kommentare: Overall .its still worthy of money and very friendly

Vorteile:

much better improvement from the previous that we used to ,its so much convenient and easy to access ,its secure and quite reliable.

Nachteile:

just got problems with opera at the beginning

Antwort von A Shiji Group Brand

vor 5 Monaten

Hi Shaffiq, Thank you for your review of Infrasys! We value you as a customer and are pleased to know that you are happy with our product.

Yohanes P.
IT Manager in Indonesien
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerfull and Valued FNB Restaurant System

5 letztes Jahr

Kommentare: i recommend to other friends to try it and its satisfying

Vorteile:

integration with my PMS Hotel working OK

Nachteile:

synchronizing between my local POS sometimes delay

Antwort von A Shiji Group Brand

letztes Jahr

Hello Yohanes, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Monica S.
directora in Spanien
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Infrasys installation review

4 letztes Jahr

Kommentare: Really the solution is helping us with our daily work, reducing not productive tasks and delivering all information needed to manage our business

Vorteile:

Easy to use but with multiple configuration options that allosws us to satisfy our operational needs. Our exsisting hardware was used without additional investments.

Nachteile:

Language (Only English) and I miss a more european style rapports

Antwort von A Shiji Group Brand

letztes Jahr

Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Adnaan A.
IT Manager in Malediven
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Radisson Blu Resort Maldives

5 letztes Jahr

Kommentare: Next generation POS and User friendly.

Vorteile:

Easy to use operational wise and looks so modern.

Nachteile:

Cannot view the checks from the Opera. Would appreciate if you can find solution to integrate with Opera.

Antwort von A Shiji Group Brand

letztes Jahr

Hello Adnaan, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Sahm Q.
IT Manager in Vereinigte Arabische Emirate
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Flexibility

5 letztes Jahr

Vorteile:

Infrasys POS System is fixable and easy to use by the end user.

Nachteile:

you have to take look for the work Stations quality! and the delay between the Cloud and the Local server for the new configuration updates.

Antwort von A Shiji Group Brand

letztes Jahr

Hello Sahm, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Efrizal E.
IT Manager in Indonesien
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

User Friendly Application

5 letztes Jahr

Kommentare: Sudden Change menu price at middle of the night

Vorteile:

Easy to use or teaching people to use it

Nachteile:

Cloud technology make admin easy to maintaine

Antwort von A Shiji Group Brand

letztes Jahr

Hello Efrizal, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.