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Über Luigi's Box

Luigi’s Box bietet mehrere erweiterte Funktionen für Unternehmen. Gestalte die Suche praktischer und verbessere die Produktivität und Zufriedenheit.

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Vorteile:

Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users.

Nachteile:

Sometimes my team miss information about new features.

Bewertungen zu Luigi's Box

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,9
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,5/10

Luigi's Box hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 101 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (101)

Artur
Artur
E-marketing coordinator in Polen
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

More convenient and effective search on the website

5,0 vor 9 Monaten

Vorteile:

Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search. A numerous tool for personalizing communication in the autosuggester are a great marketing tool.

Nachteile:

Some solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.

Przemysław
E-commerce Product Owner in Polen
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

All-in-one search and recommendation tool

5,0 vor 7 Monaten

Kommentare: You get great support and deep understanding with your business from the Luigi'x Box crew. The starting configuration gave us more than 50% better quality search ratio and various tools to enhance those search results even further. The analytics tools are more than enough to obtain business decisions.

Vorteile:

Intuitiveness of control panel AI, but most of all - great search quality from the start.

Nachteile:

That I give it a chance that late. I should have done it way earlier.

Nikoleta
Eshop manager in Slowakei
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Satisfied with Luigi's

5,0 vor 2 Monaten Neu

Kommentare: Luigi's Box is a strong asset for improving e-commerce performance. Its features drive engagement and sales, and the responsive customer support ensures that any issues are quickly resolved. Overall, it's a reliable tool that adds real value to online businesses.

Vorteile:

Luigi's Box offers advanced search and recommendation tools that significantly enhance user experience on e-commerce platforms. Its easy integration and multilingual support make it a versatile choice for businesses of all sizes. The platform also provides valuable insights into customer behavior, helping to optimize sales strategies.

Nachteile:

The pricing may be a bit steep for smaller businesses, especially if not all features are fully utilized. Occasionally, search results may not perfectly align with user intent, requiring some fine-tuning.

Matej
Data Analyst in Slowakei
Sportartikel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigi's Box Search

4,0 vor 2 Jahren

Kommentare: LBX is not perfect, as, at every SaaS, there are some minor bugs, but the company is approaching it very well with near to immediate solutions. Communication with LBX is easy and very responsive.

Vorteile:

Luigi's Box is really outgoing, willing to cooperate in multiple areas, providing custom solutions tailored for our needs.

Nachteile:

Quite heavy need of proper feed setup(on our side) in order for everything to work properly. But that is something you generally need to count on.

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Matej. Thank you for your review and for taking the time to write it. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Lukas
Chief Marketing Officer in Tschechien
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Luigis Box is great tool for e-shops multi-market

5,0 vor 3 Monaten

Kommentare: I can highly recommend LuigisBox for 95 % of eshops. It is great product for better user experience and boost your orders. Good analytics tool to know your customers better aswell.

Vorteile:

Product at its base - high level Good price/performance ratio Search box design is awesome Autocomplete is very helpful for customers Good analytics Great support

Nachteile:

We switched to another tool for reco - but we have specific products so it is very hard to solve our use-cases.

Miroslav
Project manager in Slowakei
Bekleidung & Mode, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Get the search on a new level

5,0 vor 5 Monaten

Kommentare: A great solution for web search, equipped with numerous useful tools. Undoubtedly, it stands as one of the top choices to consider when evaluating search tools for your website or eshop.

Vorteile:

Luigi's Box, a fantastic and user-friendly tool, elevates your web search experience. Getting started is effortless, and mastering its usage is a breeze. It furnishes abundant insights into user search behavior, search outcomes, and queries yielding no results. Moreover, it furnishes numerous solutions and suggestions to optimize your outcomes, enhance the average basket value and maximize return on investment.

Nachteile:

The cost-effectiveness of this tool varies depending on your utilization. A poorly configured setup and/or use may incur high expenses, but with a well-executed setup, costs can be mitigated. Proper configuration ensures swift realization of ROI.

Julie
E-commerce manager in Frankreich
Sicherheit & Untersuchungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The right combination of search engine and recommendation tool

5,0 vor 8 Monaten

Kommentare: The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic!

Vorteile:

We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.

Nachteile:

Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.

Radek
członek zarzadu in Polen
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

LB the search engine that change my site

5,0 vor 9 Monaten

Kommentare: I can recommend this solution to anyone, it is flexible and very scalable

Vorteile:

It works perfectly well, we have 1.500.000 products so search engine is crusial for us

Nachteile:

- the integration took ages\ - the way of valueing costs by tokens is not clear enough

Piotr
Piotr
E-commerce manager in Polen
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The best search engine for your e-shop

5,0 vor 2 Jahren

Kommentare: We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.

Vorteile:

Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.

Nachteile:

It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.

Antwort von Luigi's Box

vor 2 Jahren

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

Oto
Owner in Slowakei
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Luigis box, a must-have accessory for your e-shop

5,0 vor 2 Monaten

Kommentare: We solved a lot of problems with luigis box, it has a very simple and easy setup, we had it on the previous E-Shop, it was one of the first things we solved now on the new e-shop, I definitely recommend it to you if you are thinking about it

Vorteile:

- very cool website - good support - immediate results

Nachteile:

I haven't had any bad experience yet. I only thought that the costs could be higher for smaller e-shops

Filip
E-commerce Specialist in Slowakei
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pretty good job, plenty of possibilities await

5,0 vor 2 Jahren

Kommentare: To sum it up, Luigi's Box products help us speed up the shopping process and even boost conversion rate.

Vorteile:

Luigi's Box is doing pretty solid job. With them the search tool is not boring and not too lengthy. Thanks to Luigi's Box the most relevant/most popular products pop on your customer right away. This and the option to add these products straight to the cart eventually boost conversion rate. All of it happens in line with the brand and e-shop design, with great compatibility for mobile devices (today a necessity for successful shop). The second smart tool that Luigi's Box offers is product reco. We use it in cart in the manner of "Customers usually add these products" and it works quite well. When we did an A/B test, the results were pretty good: 4 % CTR and +13 % revenue growth when the Luigi's Box reco was used.

Nachteile:

More usage. I guess Luigi's Box has a lot of solid data to work with. I would like to see another way to freshen up an e-shop, which would be complementary with the Luigi's Box search tool and product reco.

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Philip. Thank you for your trust and rating. Many clients like you take advantage of the "live" A/B test. Thanks to it, they can be sure that the deployed solution meets all the required parameters. Thanks to client feedback, our products are at an ever higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Marek
Group Marketing Manager in Slowakei
Einzelhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It helps us make better business and marketing decisions

5,0 vor 2 Jahren

Kommentare: The launch of new shopping mall with its website, mobile app and many digital tools brought many questions regarding the customer needs and journey. Luigi'sBox helped us resolve many mysteries or hypothesis such us what should be the naming of particular features of shopping mall on the website, which shop are they looking for and we don't have it and we should add it and so on...

Vorteile:

It's super easy to use and integrate with other technologies. The interface and data interpretations are easy to read and navigate. Anytime we need to leverage the search of our customers either on website or in the mobile app, we're able to retrieve all important data and we can rely on them.

Nachteile:

There's nothing to dislike. Value for money is very visible.

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Marek. We are grateful for your time in writing this review. Of course, we are delighted with the positive reviews from a great shopping center. Furthermore, we are grateful for the opportunity to explore new avenues for the customer. We look forward to working with you and keep our fingers crossed. Martin from Luigi's Box

Marcela
Product owner in Slowakei
Medienproduktion, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Optimized content search

5,0 vor 2 Jahren

Kommentare: Great experience and perfect match of our needs

Vorteile:

Great cooperation, customized search and analytics

Nachteile:

Some parts might be a little easier administrated via some selfcare without development capacity

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Marcela. Thank you for your trust and rating. Optimized and customizable search and analytics are an integral part of every e-shop. We strive to make these activities easier for our clients and more efficient. Thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box

Adrian
Content Manager in Polen
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

UX at it's finest

5,0 vor 2 Jahren

Vorteile:

It makes the customer path to a product much easier.

Nachteile:

Better integration with built-in category filters in our ecommerce.

Antwort von Luigi's Box

vor 2 Jahren

Dear Adrian. Thank you for taking the time to share your thoughts on our product and for highlighting its positive impact on the customer journey. We are thrilled to hear that you find our UX design to be at its finest. Our team is constantly working on improving our product, and your input is invaluable in helping us identify areas for enhancement. We will definitely consider your suggestion and explore ways to improve the integration to provide an even better experience for our users. Once again, thank you for your review, and we look forward to continuing to serve you with the best possible user experience. Matej

Martin
IT specialist in Slowakei
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigi's box experience

5,0 vor 2 Jahren

Kommentare: Luigi's Box was a great choice for our e-commerce. It turns our e-shop searching engine to an upper level. We also have a nice analytics dashboard with many recommendations and issues with search queries
that help us how to optimize the search experience for our customers.
They have a well-documented API and integration with our data was without complications.

Vorteile:

Smart search with autocomplete and recommendation .

Nachteile:

Some features are quite complicated to understand but when you get it , it's OK .

Antwort von Luigi's Box

vor 2 Jahren

Hey Martin, thanks for a nice review. You are right our product has a steeper learning curve, but once mastered, it gets easier. We are happy to be helping you get better results on your e-commerce store. Good luck with everything! ~ Luigi's Box team

Kristýna
owner in Tschechien
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Search and recommandation

4,0 vor 2 Jahren

Vorteile:

Available for different languages, possibility to adapt to our specific situation.

Nachteile:

Sometimes the set up breaks down without any reason comprehensive to me.

Antwort von Luigi's Box

vor 2 Jahren

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

Jan
IT specialist in Tschechien
Kosmetik, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good service

5,0 vor 2 Jahren

Vorteile:

Synonymis, fixed rules, easy setting and administration

Nachteile:

Cost - for small eshop is expensive. But for medium and big company id okey.

Antwort von Luigi's Box

vor 2 Jahren

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

Tomáš
Head of CX in Slowakei
Konsumgüter, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great choice to improve the conversion

5,0 vor 4 Monaten

Kommentare: I have had only a great experience with LB. Even in one of our Hackatons, colleagues from LB made an extra mile and helped us with our thoughts to be turned into a reality.

Vorteile:

First and foremost, improved conversion rate, suggestions of the products for the business to grow and individual approach from LB.

Nachteile:

Due to many options that LB provide, it is sometimes difficult to navigate in order to improve the numbers.

Matej
Sales representative in Slowakei
Informationsdienst, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Luigi's box is a great tool for monitoring the behavior of customers in the e-shop

5,0 vor 6 Monaten

Kommentare: Searching for products on our website was terrible and how many times i couldnt find a given product based on the keyword i entered. At the same time i was missing the statistics of keywords that our customers searched for on our website. Luigis box solved this problem and since then the number of orders has also increased. I am very glad that we managed to establish cooperation with this company

Vorteile:

Very high quality searching tool, design adapted to the e-shop, very clear statistics and fast technical support , easy integration in cooperation with or programmers. Available in different languages and with great support

Nachteile:

until now i could not find anything that i dislike in the luigis box . only the price could be a less cheaper

Martin
Martin
CEO in Slowakei
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Superbly working search without need of much intervention

5,0 vor 2 Jahren

Vorteile:

Search sollution from Luigi's Box works very well without the need of freqent maintenance. We did the setup in the first month of use and now we use the administration mainly for the analitic purposes.

Nachteile:

We haven't found any nagative so far. All good.

Antwort von Luigi's Box

vor 2 Jahren

Good day to you, Martin. Thank you for your review. Analyzing searches on an e-shop or website is often the first step to understanding user search behavior and its subsequent optimization. If we can help you in the future, please get in touch with us with your questions and concerns. Our team of experts is sure to find a reliable solution. Have a nice day. Martin from Luigi's Box

Jakub
Project Manager in Tschechien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great tool for search

5,0 vor 2 Jahren

Vorteile:

Easy and fast to implement, very robust search engine with many options for individual settings and result optimization. Very quick response from team Recommender also works great.

Nachteile:

Maybe some recommender settings... you can not setup rules by yourself in administration, but it must be placed by their team. But at least you can`t make it wrong.

Antwort von Luigi's Box

vor 2 Jahren

Hi Jakub, Glad you like Luigi's Box! Forwarding your idea to our dev team. Thanks a lot for the review, means a lot to us! ~ Luigi's Box team

Veronika
E-shop manager in Tschechien
Baumaterial, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Do you want to have a user-friendly e-shop? Buy Luigis Box.

5,0 vor 5 Monaten

Kommentare: I recommend Luigis Box to all e-shops and e-commerce platform.

Vorteile:

I like all the LB features that we use - search, recommenders and analytics. The most important for us is searching feature. Our customers can find what they need.

Nachteile:

Sometimes my team miss information about new features.

Patrik
IT support in Slowakei
Möbel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigi's box is a great searching tool for your website

5,0 vor 5 Monaten

Kommentare: With Luigi's Box, I can better understand what customers are currently interested in, which trends are prevalent, and which categories they search for most frequently.

Vorteile:

The tool offers a great price/performance ratio, ensuring flawless operation. It is user-friendly, provides customized solutions, and comes with fast support.

Nachteile:

I didn't encounter any problem during use and even during integration.

David
Web Developer in Slowakei
Programmentwicklung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Better search results!

5,0 vor 2 Jahren

Vorteile:

Works better and better with every search. Great to have a search tool that can learn itself!

Nachteile:

Some settings can be tricky. But support always helped!

Antwort von Luigi's Box

vor 2 Jahren

Hello, David, We're glad you took the time to review our service. And we are even more pleased that you are satisfied with our service. In the current situation where everything is changing at an extreme speed, both Search and Recommendation must be made with Artificial Intelligence. From the millions of samples of user behavior on the web, an ever higher quality and the more relevant result is generated, which takes into account not only basic needs but also trends in search. And it's unique to each client. And a distinctive approach plays an irreplaceable role in this case. Thank you, and we wish you every success. Martin from Luigi's Box.

Michal
CEO in Tschechien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Intelligent algorithm makes it easier for customers to find exactly what they are looking for.

5,0 vor 2 Jahren

Kommentare: More accurate search for customers

Vorteile:

The intelligent algorithm makes it easier for customers to find exactly what they are looking for. We like the setting of keywords, phrases, synonyms for search. Also the possibility to assign hidden keywords.

Nachteile:

It took quite a long time to get everything running without errors. But Luigi provides a long free period to test and fix bugs. Shoptet integration could be a bit faster, sometimes the search engine is slower to load.

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Michal. Thank you for your trust and your kind feedback. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box