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Über Luigi's Box

Luigi’s Box bietet mehrere erweiterte Funktionen für Unternehmen. Gestalte die Suche praktischer und verbessere die Produktivität und Zufriedenheit.

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Vorteile:

Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users.

Nachteile:

Sometimes my team miss information about new features.

Bewertungen zu Luigi's Box

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,9
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,5/ 10

Luigi's Box hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 104 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (104)

Artur
Artur
E-marketing coordinator in Polen
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

More convenient and effective search on the website

5,0 vor 12 Monaten

Vorteile:

Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search. A numerous tool for personalizing communication in the autosuggester are a great marketing tool.

Nachteile:

Some solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.

Miroslav
Project manager in Slowakei
Bekleidung & Mode, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Get the search on a new level

5,0 vor 8 Monaten

Kommentare: A great solution for web search, equipped with numerous useful tools. Undoubtedly, it stands as one of the top choices to consider when evaluating search tools for your website or eshop.

Vorteile:

Luigi's Box, a fantastic and user-friendly tool, elevates your web search experience. Getting started is effortless, and mastering its usage is a breeze. It furnishes abundant insights into user search behavior, search outcomes, and queries yielding no results. Moreover, it furnishes numerous solutions and suggestions to optimize your outcomes, enhance the average basket value and maximize return on investment.

Nachteile:

The cost-effectiveness of this tool varies depending on your utilization. A poorly configured setup and/or use may incur high expenses, but with a well-executed setup, costs can be mitigated. Proper configuration ensures swift realization of ROI.

Michael
Sales Manager in Slowakei
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Frustration free search on customers side leading to satisfaction of both sides

5,0 vor 2 Monaten Neu

Kommentare: Well working tool which helps us to stand in the crowd

Vorteile:

Helps to achieve bigger engagement with clients. Enable to navigate faster without frustration and saving time on both sides.

Nachteile:

In several languages, it's sometimes tricky with wording of recommended typo replacement

Matej
Data Analyst in Slowakei
Sportartikel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigi's Box Search

4,0 vor 2 Jahren

Kommentare: LBX is not perfect, as, at every SaaS, there are some minor bugs, but the company is approaching it very well with near to immediate solutions. Communication with LBX is easy and very responsive.

Vorteile:

Luigi's Box is really outgoing, willing to cooperate in multiple areas, providing custom solutions tailored for our needs.

Nachteile:

Quite heavy need of proper feed setup(on our side) in order for everything to work properly. But that is something you generally need to count on.

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Matej. Thank you for your review and for taking the time to write it. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Tomáš
Operations Manager in Slowakei
Computerspiele, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Transforming Ecommerce with Perfect AI Search Engine

5,0 vor 4 Monaten

Kommentare: For our two websites, we use Luigi’s Box, and it is a very powerful search tool with background statistics. The tool solved our problem of insufficient descriptions, filtering, and categorization of parameters. These parameters become irrelevant with a powerful search engine. At the same time, we can track what our customers are looking for and adjust the website’s offerings to the demand. The AI handles the search very well, so customers don’t even have to browse the entire site.

Vorteile:

Very good tool, how to find out what people need from us. A visual effective dashboards and a lot of strategic information's about products and searches without results.

Nachteile:

I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.

Przemysław
E-commerce Product Owner in Polen
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

All-in-one search and recommendation tool

5,0 vor 10 Monaten

Kommentare: You get great support and deep understanding with your business from the Luigi'x Box crew. The starting configuration gave us more than 50% better quality search ratio and various tools to enhance those search results even further. The analytics tools are more than enough to obtain business decisions.

Vorteile:

Intuitiveness of control panel AI, but most of all - great search quality from the start.

Nachteile:

That I give it a chance that late. I should have done it way earlier.

Michal
CRO Manager in Slowakei
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Robust ecommerce search engine

4,0 vor 8 Monaten

Kommentare: We are overall very happy with the solution, it works well almost all of the time and when it does not, their customer support usually deals with everything as soon as possible.

Vorteile:

It has all the necessary features like rule-based merchandizing, synonyms and synonym suggestions (that are surprisingly good), even a tool to do A/B testing. Other than that the basics are very automated and do not need much human input.

Nachteile:

Analytics. They are lacking the option to do previous period comparisons and metric trends over time.

Julie
E-commerce manager in Frankreich
Sicherheit & Untersuchungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The right combination of search engine and recommendation tool

5,0 vor 12 Monaten

Kommentare: The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic!

Vorteile:

We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.

Nachteile:

Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.

Radek
członek zarzadu in Polen
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

LB the search engine that change my site

5,0 letztes Jahr

Kommentare: I can recommend this solution to anyone, it is flexible and very scalable

Vorteile:

It works perfectly well, we have 1.500.000 products so search engine is crusial for us

Nachteile:

- the integration took ages\ - the way of valueing costs by tokens is not clear enough

Ondřej
Ondřej
Product Owner in Tschechien
Verifizierter Nutzer auf LinkedIn
Bankwesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Huge help with optimizing internal search

5,0 vor 7 Monaten

Kommentare: For a relatively small amount of money we have got a very nice tool which just works. And is was also very easy to implement.

Vorteile:

It helped us to solve a longterm problem with internal search functionality which was very hard to optimize within our native CMS functionality.

Nachteile:

For a long time there were no analytical outcomes to see how people use the search. However this was solved and now I have no more issues to handle.

Milos
konatel in Slowakei
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great search results for eshop

5,0 vor 10 Monaten

Kommentare: Very good overally. I wish I would not need it and the search in eshop platform we use would be enough, but we do need it and it does what we pay for.

Vorteile:

Everything, that shows in search results can be set up. Additionally, the redirections can be set very easily and navigate customer where we need to have him.

Nachteile:

Search results are sometimes not correct and they need to be fixed manually. For example sometimes it prioritase product that has nothing to do with search query and the right products is only shown in small window next to it. This can be fixed, but must be done manually.

Patrik
Owner in Slowakei
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

LB, the best search engine for my e-shop

5,0 vor 10 Monaten

Kommentare: After evaluating various intelligent search engines for our online shops, we found that Luigi's Box excelled in service, support, and outcomes.

Vorteile:

Quick search, easy-to-use management interface, and effective recommendations.

Nachteile:

I can't think of any issues; everything is functioning as anticipated.

Miroslav
Miroslav
Digital Marketing Specialist in Slowakei
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A great tool for e-shops with many products and categories

5,0 vor 11 Monaten

Kommentare: Thanks to Luigi's box, we can keep customers in our eshop because it can search even with typos in the text, and we can find out which products could potentially be sold thanks to the fact that visitors can't find them with us and we can see what they searched for in the history.

Vorteile:

It's great to see what web visitors wanted to look for in our e-shop and didn't find it. Thanks to this, we can expand our product offer with products that visitors would be really interested in.

Nachteile:

When setting up banner ads, it takes a long time for the banners to appear. Also, after removing the banner ads, it takes a long time for the banners to be removed from the search.

william
william
Traffic manager in Frankreich
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Boost performance with this tool

4,0 letztes Jahr

Vorteile:

We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.

Nachteile:

he platform is in English, so it's difficult to understand the optimization in depth.

Tomas
Owner in Tschechien
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigis box review

5,0 letztes Jahr

Vorteile:

working well customer service response very good

Nachteile:

Working fluently without any problems for last years

Lukasz
manager in Polen
Möbel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good search engine

5,0 vor 11 Monaten

Vorteile:

I like Luigi's Box for professionalism :)

Nachteile:

everything is good, maybe the price could be better

Martin
CEO in Tschechien
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good search tool

4,0 vor 8 Monaten

Vorteile:

The tool helps us increase the conversion rate because customers find the products they want to order.

Nachteile:

Sometimes it is not possible to search for products based on keywords.

Martina
Tester in Slowakei
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigis Box

5,0 vor 10 Monaten

Vorteile:

Luigi's Box helps us improve product search for customers, which leads to more sales. It provides detailed data on customer search behavior, which allows us to optimize results.

Nachteile:

If the data is not configured correctly, the search results may not always be relevant for customers.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Handly tool for personalized searching

5,0 vor 2 Jahren

Vorteile:

The personalized search box is a game-changer, offering advanced personalization and powerful product recommendations. Its multiplatform analytics support provides valuable insights, while learning to rank features improve search results over time. The smart autocomplete feature saves time by suggesting options from the first letter. It's an indispensable tool that sets a new standard in search technology.

Nachteile:

More robust documentation would be beneficial for smoother implementation and usage.

Antwort von Luigi's Box

vor 2 Jahren

Dear Client. Thank you for your review and for highlighting the benefits of Luigi's Box's personalized search, powerful recommendations, multiplatform analytics support, and smart autocomplete feature. We're delighted to know that our tool has become an indispensable part of your search technology experience. We are delighted that you chose us over vendors such as Algolia, Klevu or Yext. We're always here to help. Sincerely, Martin from Luigi's Box

Tomas
E-commerce manager in Slowakei
Papier & forstwirtschaftliche Erzeugnisse, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Only good experiences

5,0 vor 3 Jahren

Kommentare: We have had a good experience since launch. The LugiBox team is here to help. They offer us interface modifications, content, improvements and they have answers. They react. The system works and brings real results. Recommendations and improves the user interface on our website.

Vorteile:

We are currently using an older system of eshop engine that seemingly cannot be improved. It was done using only a short code without invasive interventions in the otherwise inaccessible source code of the old system. Luigi do not require programmers on our site (in our team and our website)

Nachteile:

I have no bad experience since launching, using and managing this solution.

Antwort von Luigi's Box

vor 2 Jahren

Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box

Zuzana
CMO in Slowakei
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Worth the investment

5,0 vor 2 Jahren

Vorteile:

After using Luigi's Box for only a few weeks, we could already see the first results. We have managed to increase the conversion rate quite significantly which left us surprised at first. I wish we had Luigi's Box earlier.

Nachteile:

Nothing, everything wen smoothly including the onboarding process.

Antwort von Luigi's Box

vor 2 Jahren

Hi, Zuzana. Thank you for your review and the time you spent writing it! We are very happy to hear that Luigi's Box has helped you increase your conversion rate; it's a desirable state. We're glad the onboarding process went smoothly. Thank you for your support!

Marek
Group Marketing Manager in Slowakei
Einzelhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It helps us make better business and marketing decisions

5,0 vor 2 Jahren

Kommentare: The launch of new shopping mall with its website, mobile app and many digital tools brought many questions regarding the customer needs and journey. Luigi'sBox helped us resolve many mysteries or hypothesis such us what should be the naming of particular features of shopping mall on the website, which shop are they looking for and we don't have it and we should add it and so on...

Vorteile:

It's super easy to use and integrate with other technologies. The interface and data interpretations are easy to read and navigate. Anytime we need to leverage the search of our customers either on website or in the mobile app, we're able to retrieve all important data and we can rely on them.

Nachteile:

There's nothing to dislike. Value for money is very visible.

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Marek. We are grateful for your time in writing this review. Of course, we are delighted with the positive reviews from a great shopping center. Furthermore, we are grateful for the opportunity to explore new avenues for the customer. We look forward to working with you and keep our fingers crossed. Martin from Luigi's Box

Marcela
Product owner in Slowakei
Medienproduktion, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Optimized content search

5,0 vor 2 Jahren

Kommentare: Great experience and perfect match of our needs

Vorteile:

Great cooperation, customized search and analytics

Nachteile:

Some parts might be a little easier administrated via some selfcare without development capacity

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Marcela. Thank you for your trust and rating. Optimized and customizable search and analytics are an integral part of every e-shop. We strive to make these activities easier for our clients and more efficient. Thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box

David
Web Developer in Slowakei
Programmentwicklung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Better search results!

5,0 vor 2 Jahren

Vorteile:

Works better and better with every search. Great to have a search tool that can learn itself!

Nachteile:

Some settings can be tricky. But support always helped!

Antwort von Luigi's Box

vor 2 Jahren

Hello, David, We're glad you took the time to review our service. And we are even more pleased that you are satisfied with our service. In the current situation where everything is changing at an extreme speed, both Search and Recommendation must be made with Artificial Intelligence. From the millions of samples of user behavior on the web, an ever higher quality and the more relevant result is generated, which takes into account not only basic needs but also trends in search. And it's unique to each client. And a distinctive approach plays an irreplaceable role in this case. Thank you, and we wish you every success. Martin from Luigi's Box.

Petr
CEO in Tschechien
Baumaterial, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Worknow

5,0 vor 2 Jahren

Kommentare: Very good support. Any issue I had they have solved immediately.

Vorteile:

Very good search engine with possibility to adjust results. Recommender also very handy.

Nachteile:

Some setting at backoffice was confusing for me. Missing Czech translation.

Antwort von Luigi's Box

vor 2 Jahren

Greetings, Petr. Thank you for your trust and rating. AI-driven search and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. So your conversion rate increase, and your sales increase, and that's great. Thanks to client feedback, our products are at an ever higher level. It is also your merit. Thank you Have a nice day. Martin from Luigi's Box