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Über Luigi's Box

Luigi's Box bietet eine Reihe von eCommerce-Tools an, die die Verkaufszahlen im eCommerce erhöhen, indem Nutzern die bestmögliche Erfahrung bereitgestellt wird.

Erfahre mehr über Luigi's Box

Vorteile:

Searching- analyses- recommender- synonyms searcher- customer support.

Nachteile:

Settings may be too logical and difficult to understand. More learning resources are on the website.

Bewertungen zu Luigi's Box

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

9,3/10

Luigi's Box hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 65 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (65)

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Nutzerbewertungen filtern (65)

Artur
Artur
E-marketing coordinator in Polen
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

More convenient and effective search on the website

5,0 vor 2 Wochen Neu

Vorteile:

Thanks to Luigi's Box, it is much easier to manage the search engine and autosuggester mechanisms. This tool also offers great analytics to help you optimize your website content for search. A numerous tool for personalizing communication in the autosuggester are a great marketing tool.

Nachteile:

Some solutions are still in beta phase, although they seem to work properly. Apart from that, I don't find any disadvantages with this tool.

Piotr
Piotr
E-commerce manager in Polen
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The best search engine for your e-shop

5,0 vor 2 Jahren

Kommentare: We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.

Vorteile:

Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.

Nachteile:

It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.

Antwort von Luigi's Box

letztes Jahr

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

Matej
Data Analyst in Slowakei
Sportartikel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigi's Box Search

4,0 letztes Jahr

Kommentare: LBX is not perfect, as, at every SaaS, there are some minor bugs, but the company is approaching it very well with near to immediate solutions. Communication with LBX is easy and very responsive.

Vorteile:

Luigi's Box is really outgoing, willing to cooperate in multiple areas, providing custom solutions tailored for our needs.

Nachteile:

Quite heavy need of proper feed setup(on our side) in order for everything to work properly. But that is something you generally need to count on.

Antwort von Luigi's Box

letztes Jahr

Greetings, Matej. Thank you for your review and for taking the time to write it. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Radek
członek zarzadu in Polen
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

LB the search engine that change my site

5,0 vor 4 Wochen Neu

Kommentare: I can recommend this solution to anyone, it is flexible and very scalable

Vorteile:

It works perfectly well, we have 1.500.000 products so search engine is crusial for us

Nachteile:

- the integration took ages\ - the way of valueing costs by tokens is not clear enough

Peter
Peter
Project manager in Slowakei
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Exceeded expectations

5,0 letzten Monat Neu

Vorteile:

Love the search engine. we were using previously in-house solution but Luigi’s Box is a great improvement over that. That alone would justify the investment as it vastly improves the user experience of our website. In addition to that, their pricing is more than reasonable and implementation was seamless. Can't recommend it enough.

Nachteile:

search, analytics, support, recommenders

Antwort von Luigi's Box

letzten Monat

Hi Peter, thank you for your honest review and for loving how our search works. We are very happy that Luigi´s box adds value to you and your customers, and that you find our solution worth using.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Handly tool for personalized searching

5,0 vor 9 Monaten

Vorteile:

The personalized search box is a game-changer, offering advanced personalization and powerful product recommendations. Its multiplatform analytics support provides valuable insights, while learning to rank features improve search results over time. The smart autocomplete feature saves time by suggesting options from the first letter. It's an indispensable tool that sets a new standard in search technology.

Nachteile:

More robust documentation would be beneficial for smoother implementation and usage.

Antwort von Luigi's Box

vor 8 Monaten

Dear Client. Thank you for your review and for highlighting the benefits of Luigi's Box's personalized search, powerful recommendations, multiplatform analytics support, and smart autocomplete feature. We're delighted to know that our tool has become an indispensable part of your search technology experience. We are delighted that you chose us over vendors such as Algolia, Klevu or Yext. We're always here to help. Sincerely, Martin from Luigi's Box

Martin
Martin
CEO in Tschechien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great value for money, important stream for our revenue

5,0 vor 10 Monaten

Vorteile:

Easy to implement, we could start using all the features just a few hours after talking to a company representative. Luigi's box is constantly increasing our revenue by personalizing our search results. It quickly became an extra stream of our revenue.

Nachteile:

Nothing worth mentioning. Great experience so far, especially since the support team is very responsive.

Antwort von Luigi's Box

vor 10 Monaten

Dear Martin, Thank you so much. We are thrilled to hear that you found it easy to implement and that it has been contributing to your revenue growth. Our team works hard to ensure that our clients receive the best possible service, and your feedback is a testament to their efforts. Best regards, Martin

Lukas
Digital Marketing Specialist in Thailand
Geschäftsbedarf & -einrichtung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigi's Box for FixShop

5,0 vor 2 Monaten Neu

Vorteile:

Luigi's Box is a great tool for online stores to increase conversions and sales. With great support!

Nachteile:

Nothing. Everything working well. Thank You.

Antwort von Luigi's Box

letzten Monat

Hi Lukas, thank you so much for your honest review! We are glad that Luigi's box works perfectly and that you appreciate our support.

Tomas
Owner in Tschechien
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigis box review

5,0 vor 3 Wochen Neu

Vorteile:

working well customer service response very good

Nachteile:

Working fluently without any problems for last years

william
william
Traffic manager in Frankreich
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Boost performance with this tool

4,0 vor 3 Wochen Neu

Vorteile:

We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.

Nachteile:

he platform is in English, so it's difficult to understand the optimization in depth.

Michal
Michal
Director of Performance Marketing in Slowakei
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Luigi’s Box has proven to be an excellent choice for our solution

5,0 letztes Jahr

Kommentare: Overall I have found Luigi’s Box to be a very useful search engine that provides excellent data.

Vorteile:

Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users. Users are able to get fast results and recommendations thanks to the powerful Luigi’s Box search system.On the business side, we appreciate the clear usage analytics and the system's proactive suggestion of synonyms and other options to enhance the search experience. The Luigi’s Box team has also been a pleasure to work with, responding to feedback and providing support as needed. Overall, we are very satisfied with the high level of service provided by Luigi’s Box and greatly appreciate their assistance.

Nachteile:

So far, I have no complaints about the software.

Antwort von Luigi's Box

letztes Jahr

Michal, Thank you for your review! We are glad to hear that you have found Luigi's Box to be an excellent choice for your solution and that the integration process was smooth. We are glad to know that users can get fast results and recommendations. Thank you for choosing to work with Luigi's Box.Martin

Filip
E-commerce Specialist in Slowakei
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pretty good job, plenty of possibilities await

5,0 letztes Jahr

Kommentare: To sum it up, Luigi's Box products help us speed up the shopping process and even boost conversion rate.

Vorteile:

Luigi's Box is doing pretty solid job. With them the search tool is not boring and not too lengthy. Thanks to Luigi's Box the most relevant/most popular products pop on your customer right away. This and the option to add these products straight to the cart eventually boost conversion rate. All of it happens in line with the brand and e-shop design, with great compatibility for mobile devices (today a necessity for successful shop). The second smart tool that Luigi's Box offers is product reco. We use it in cart in the manner of "Customers usually add these products" and it works quite well. When we did an A/B test, the results were pretty good: 4 % CTR and +13 % revenue growth when the Luigi's Box reco was used.

Nachteile:

More usage. I guess Luigi's Box has a lot of solid data to work with. I would like to see another way to freshen up an e-shop, which would be complementary with the Luigi's Box search tool and product reco.

Antwort von Luigi's Box

letztes Jahr

Greetings, Philip. Thank you for your trust and rating. Many clients like you take advantage of the "live" A/B test. Thanks to it, they can be sure that the deployed solution meets all the required parameters. Thanks to client feedback, our products are at an ever higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Julie
E-commerce manager in Frankreich
Sicherheit & Untersuchungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The right combination of search engine and recommendation tool

5,0 vor 3 Tagen Neu

Kommentare: The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic!

Vorteile:

We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.

Nachteile:

Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.

Miroslav
Senior Web Developer in Tschechien
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

What a fresh and good toolbox for your searching needs.

5,0 letztes Jahr

Kommentare: Our internal dashboard system uses this great tool as an advanced search box. As a cloud-based call center software provider, we collect a lot of data, so we needed a complex solution to search through them. Data about calls, callers, agents, automation set-ups, and call scripts is just a little piece of cake. And naturally good advanced searching is necessary. Results are provided almost instantly and are presented in a good readable way. Finally, other functionalities are so helpful in making everything so seamless.

Vorteile:

Clear and quick step-by-step introduction. Gets Luigi's Box into production really fast.Advanced content-based searching with well-trained AI in the background.Almost instant-like results in a structured readable form.

Nachteile:

Settings may be too logical and difficult to understand.More learning resources are on the website. Onboarding portal, webinars.More integrations with e-commerce systems and CRM.

Antwort von Luigi's Box

letztes Jahr

Thank you for your review, Miroslav! We are glad to hear that you found our tool helpful in your search needs. We apologize if you have found the settings to be challenging to understand. We have learning resources on our website to help users better understand and utilize our tool. We will also consider your suggestion to add more integrations with e-commerce systems and CRM. Thank you again for your feedback. If you have any further questions or concerns, please don't hesitate to contact us. Martin from Luigi's Box

Tomas
Internet shop administrator in Tschechien
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing web searching tool

5,0 letztes Jahr

Kommentare: We needed to uprgrade web searching tool. Luigis Box is ready to run in a few hours and it increase conversion rate of web search to an incredible level.

Vorteile:

Self learning algorithm. Using synonyms. Directing searched expressions to URL etc.

Nachteile:

It is a bit pricy (but it pays off in the end).

Antwort von Luigi's Box

letztes Jahr

Greetings, Tomas. We are glad that you are satisfied with our products and services. Your review will move us forward again, for which we are grateful. Also, thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box

Petr
CMO in Tschechien
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very nice search Engine and Recommendation

5,0 vor 2 Jahren

Vorteile:

Fast search User friendly administration Good Recommendation

Nachteile:

The price is a bit higher and the way it is calculated may not be adequate enough

Antwort von Luigi's Box

letztes Jahr

Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box

Jiri
COO in Tschechien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Recomend

5,0 letztes Jahr

Vorteile:

This is a really high-quality tool in the e-commerce segment. The product is very intuitive and we felt its benefits immediately. Another benefit is the available data analysis. We highly recommend the product.

Nachteile:

When searching for a product, clicking through it and then returning to the original page, you must search from the beginning.

Antwort von Luigi's Box

letztes Jahr

Greetings. Thank you for your recommendation and your trust. We are glad that you are our client. User-friendliness, cutting-edge analytics, AI-driven search, and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. We look forward to working with you. Have a nice day. Martin from Luigi's Box

Marek
Group Marketing Manager in Slowakei
Einzelhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It helps us make better business and marketing decisions

5,0 letztes Jahr

Kommentare: The launch of new shopping mall with its website, mobile app and many digital tools brought many questions regarding the customer needs and journey. Luigi'sBox helped us resolve many mysteries or hypothesis such us what should be the naming of particular features of shopping mall on the website, which shop are they looking for and we don't have it and we should add it and so on...

Vorteile:

It's super easy to use and integrate with other technologies. The interface and data interpretations are easy to read and navigate. Anytime we need to leverage the search of our customers either on website or in the mobile app, we're able to retrieve all important data and we can rely on them.

Nachteile:

There's nothing to dislike. Value for money is very visible.

Antwort von Luigi's Box

letztes Jahr

Greetings, Marek. We are grateful for your time in writing this review. Of course, we are delighted with the positive reviews from a great shopping center. Furthermore, we are grateful for the opportunity to explore new avenues for the customer. We look forward to working with you and keep our fingers crossed. Martin from Luigi's Box

Tomas
E-commerce manager in Slowakei
Papier & forstwirtschaftliche Erzeugnisse, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Only good experiences

5,0 vor 2 Jahren

Kommentare: We have had a good experience since launch. The LugiBox team is here to help. They offer us interface modifications, content, improvements and they have answers. They react. The system works and brings real results. Recommendations and improves the user interface on our website.

Vorteile:

We are currently using an older system of eshop engine that seemingly cannot be improved. It was done using only a short code without invasive interventions in the otherwise inaccessible source code of the old system. Luigi do not require programmers on our site (in our team and our website)

Nachteile:

I have no bad experience since launching, using and managing this solution.

Antwort von Luigi's Box

letztes Jahr

Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box

Martin
Chief Omnichannel Officer in Slowakei
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

From fulltext search optimization to customer service improvements

5,0 letztes Jahr

Kommentare: Thanks to the reliable and scalable fulltext search we could focus on our core business especially during lockdowns imposed by COVID19

Vorteile:

We started using search analytics and later advanced to the fulltext search. We enjoyed having fast and reliable service performance with easy integration.

Nachteile:

There were not any obstacles from using the software

Antwort von Luigi's Box

letztes Jahr

Greetings, Martin. Thank you for your trust and rating. COVID has dramatically changed our lives, e-commerce, and user behavior. Also, thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box

Marcela
Product owner in Slowakei
Medienproduktion, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Optimized content search

5,0 letztes Jahr

Kommentare: Great experience and perfect match of our needs

Vorteile:

Great cooperation, customized search and analytics

Nachteile:

Some parts might be a little easier administrated via some selfcare without development capacity

Antwort von Luigi's Box

letztes Jahr

Greetings, Marcela. Thank you for your trust and rating. Optimized and customizable search and analytics are an integral part of every e-shop. We strive to make these activities easier for our clients and more efficient. Thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box

Viktoria
eComm product owner in Tschechien
Pharmazeutika, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Functionality - autocomplete search review

5,0 letztes Jahr

Kommentare: Luigi's Box solved our need for a quality tool for autocomplete search on our e-shop. In the future, we plan to use it in the mobile application as well.

Vorteile:

A product is easy to use, with a simple user approach. We have good ratings a reviews for the autocomplet search function from our customers.

Nachteile:

Currently, I have nothing to complain about the functionality we use.

Antwort von Luigi's Box

letztes Jahr

Greetings, Victoria. Thank you for your trust and rating. Also, thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you. Have a nice day. Martin from Luigi's Box

Adrian
Content Manager in Polen
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

UX at it's finest

5,0 vor 11 Monaten

Vorteile:

It makes the customer path to a product much easier.

Nachteile:

Better integration with built-in category filters in our ecommerce.

Antwort von Luigi's Box

vor 10 Monaten

Dear Adrian. Thank you for taking the time to share your thoughts on our product and for highlighting its positive impact on the customer journey. We are thrilled to hear that you find our UX design to be at its finest. Our team is constantly working on improving our product, and your input is invaluable in helping us identify areas for enhancement. We will definitely consider your suggestion and explore ways to improve the integration to provide an even better experience for our users. Once again, thank you for your review, and we look forward to continuing to serve you with the best possible user experience. Matej

Naděžda
jednatelka in Tschechien
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

papirada reviews

5,0 vor 2 Jahren

Kommentare: Overall, we are satisfied with this program. It is now very easy for customers to find what they need. And this has also increased our sales and satisfaction.

Vorteile:

I'm thrilled with the search feature that helps our customers quickly find what they need. Whisper helps them find the right product name they are looking for. The product is very simple to use and we got it up and running very quickly

Nachteile:

We haven't discovered any disadvantages yet. Integration was very quick and easy

Antwort von Luigi's Box

letztes Jahr

Greetings. Thank you for your review and your trust. We bring our clients the best AI-based services in product search and help your customers find what they need every time. We are happy to have you as our client. Have a nice day. Martin from Luigi's Box

Martin
IT specialist in Slowakei
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Luigi's box experience

5,0 vor 2 Jahren

Kommentare: Luigi's Box was a great choice for our e-commerce. It turns our e-shop searching engine to an upper level. We also have a nice analytics dashboard with many recommendations and issues with search queries
that help us how to optimize the search experience for our customers.
They have a well-documented API and integration with our data was without complications.

Vorteile:

Smart search with autocomplete and recommendation .

Nachteile:

Some features are quite complicated to understand but when you get it , it's OK .

Antwort von Luigi's Box

vor 2 Jahren

Hey Martin, thanks for a nice review. You are right our product has a steeper learning curve, but once mastered, it gets easier. We are happy to be helping you get better results on your e-commerce store. Good luck with everything! ~ Luigi's Box team