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Über Freshstatus

Freshstatus is a Status Page and Incident Communication Software.

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Nutzerbewertungen filtern (7)

Brooke W.
Brooke W.
Head of Marketing in Israel
Verifizierter Nutzer auf LinkedIn
E-Learning, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Super easy to update and send announcements

5 letztes Jahr

Kommentare: Freshstatus is a great platform to set up scheduled maintenance announcements and inform customers who are subscribed to status changes

Vorteile:

I love that it's very easy to choose the different products that are being updated or have an issue at the moment. You can easily notify subscribers about status changes.

Nachteile:

Sometimes the scheduling for the timezones isn't as easy but I've figured it out after some time playing around.

Anton K.
CTO in Deutschland
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Probably one of the best status page solutions for the moment

4 vor 3 Jahren

Kommentare: I've recently investigated almost every product on the market and in my personal opinion is that Freshstatus is one of the best solutions on the market.

Vorteile:

It solves almost every needs of a company or product status page - components, incidents management, user subscriptions also got really good UX and status page design including powerful SLA statistics features (personally me think this is a killer feature). The product is slightly new but I'm sure already has almost everything to compete current market tops.

Nachteile:

I'd be completely happy if I got the the next features (I'm sure they're in product backlog but some prioritizing won't hurt anyone): 1. External notifications support via webhooks . I have some internal notification services like Telegram and Slack Bots, would be perfect if I could receive notifications from Freshstatus and forward them to my internal channels. 2. Status page privacy restrictions extended support, IP-address restrictions currently support only IPv4 ranges, which is obviously not enough. 3. Incident templates support. Most of the incidents doesn't differ much to each other, it'd save a lot of time. 4. Status page custom CSS support. Many companies have their design guidelines needed to be followed. And the "dark theme" support as an cherry on top!

Tom B.
IT Service Delivery in UK
Pharmazeutika, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A very good start

4 vor 3 Jahren

Kommentare: The tool is easy to manage. Integration with both change management and incident management would be great. The ability to remember status of service collections i.e. collapsed or open would be good. Also ability to show a collapsed view of scheduled maintenance with only key fields shown and expandable to detail.
Whitelisting based on domain or in addition to versus IP range would be preferable

Vorteile:

The fact that I can now present a one stop shop to users on most relevant facts with regard to IT Service delivery

Nachteile:

At the moment the system is very much a stand alone tool, needs tighter integration with Freshservice

Warwick W.
CTO in Südafrika
Telekommunikation, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

FreshStatus a fine option.

5 vor 3 Jahren

Vorteile:

It's easy to use, management of incidents and maintenance is well thought out.

Nachteile:

MIssing notification options, web notifications and webhooks is a must. A must is allowing the end-users to subscribe to notifications that apply to them, we have 15 different products and clients on one product don't need to get notifications for other products that have no bearing for them.

Tim R.
Freelancer in Australien
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A great option for small projects

4 vor 3 Jahren

Vorteile:

Freshstatus is really simple to use and have a great user experience for creating incidents.

Nachteile:

Freshstatus doesn't provide real-time monitoring, only manual status and downtime reporting.

Patryk K.
Patryk K.
CEO in Polen
Verifizierter Nutzer auf LinkedIn
Programmentwicklung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good Product

5 vor 8 Monaten

Kommentare: This is a cool simple page in creating a status

Vorteile:

- Quick status creation - Possibility to give your own domain - Ease of use

Nachteile:

- One language (English) So some people don't want to translate what a given thing means

Scott M.
IT Team Lead in Kanada
Medienproduktion, 201-500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Just starting off...

4 vor 3 Jahren

Vorteile:

This software was easy to use and is part of the same software family our helpdesk currently uses

Nachteile:

Not a ton of integrations yet. I hear they are working on integrating Freshservice\Freshdesk soon.